Hotels near Queens Gardens

The room was dirty, the aircon was leaked when my fourth night stayed. Thanks the hotel for change and upgrade my room but the aircon at new room also leaked. On my third night stayed.the Lift was not working. I stayed at 6 th floor so I used the emergency stair to coming down.

We booked a room with 2 double beds, but there was a room with 1 double bed available. But compensated with 1 free extra bed. Staying at this hotel feels comfortable, clean, the service is friendly, the food is also delicious. Close to shopping centers with various restaurants. Close to Optus Stadium.

Came back for 2nd time, the hotel is really clean and neat (except for daily cleaning, it was a poor cleaning), the staffs were so friendly! Good breakfast, not so variety but worth what you pay for. Would come back again next time!

Reception team member was very nice and so was the concierge team. Felt bad for the poor barista as she was by herself and there was a long queue. I was there for a conference and dinner, which was slightly disappointing with hardly any service. No one came to the table to serve drinks or check. They had 2 bottles on the table for 10 people so literally 1 and a bit drink each and once we ran out there was no top up. We had to knock on the BOH door to get some drinks which they were reluctant to serve as if they have to pay for it. Last time I was at this hotel was in 2014 and service used to be good in conference space but this time it was very poor. But on a positive note as I mentioned before, front office staff was very pleasant to deal with so well done to them and the barista did well under pressure, but please provide her some support in the busy times. (Please note below service rating is only for the Banquet space and not other outlets, housekeeping or Front office).

Have stayed at bailey motel many times. Much improved and better than it was before new management. Still can improve in many areas, but for the price with secure carpark, it ' s value.

My husband asked for a razor three times, and it never came.

This hotel is appropriate for the family, except the poor wifi.