Mercure Sydney

Super convenient check in/out. Concierge was awesome storing our bags and taking them to our room.

Hotel is rught next to the main train station giving you great access to the city. Rooms were well kepted and clean. Had all the bathroom amenities and also a kettle providing tea and coffee. Great choose of options available at breakfast.

Room clean except under the bed needed to be vacuumed. Staff were friendly but check in was slow. Breakfast was great, lots of options. Location was ideal to everything we needed. Pool was cold which was disappointing.

Plenty of selection on the breakfast buffet, pool area was clean, parking was easy overall I would stay again

Breakfast Location dark Food was ok Reception was outstanding especially Maria

Nice room, clean and a nice bathroom. Nice breakfast.The staff are friendly and helpful.

Breakfast was decent- however very busy and would run out pretty quickly - Wasn’t a fan of the self service check in - whats happened to face to face communication- it says to use it if your in a rush- however seemed to be the only option as we were directed to it- don’t mind using it for checking out but would be nice to feel like your at a hotel. Staff weren’t very friendly

The foyer not very user friendly. Self serve check in and out service. Not clear signage. Had Reno’s happening as well. They placed our bags in the wrong room as well.

Staff were very helpful will stay again

A great stay, super convenient location and the new self check-in stations were fantastic as we arrived when it was quite busy.

Good selection for breakfast.

Great location near public transport

There are hotels that welcome you with open arms, and there are those that greet you with a shrug and a hard hat. My overnight stay at the Mercure Sydney fell—quite spectacularly—into the latter. Any optimism evaporates upon entering a foyer that resembles a mid-demolition worksite. Not a design choice so much as a declaration of indifference. The room (312) was… intimate. Not boutique-intimate—cupboard-intimate. Everything within arm’s reach, including one’s own existential doubt. The bathroom’s vanity is positioned so close to the toilet that one’s knees are introduced to it immediately and without consent. Sleep, the one essential service, failed. No spare blanket, ineffective air conditioning—an experiment in mild suffering I did not agree to. Placed on the lowest floor beside a busy road, one feels less like a guest and more like a logistical afterthought. Would I return? Only for research into construction aesthetics and the limits of human knee placement. Standing by for the standard corporate and/or AI response…

Our family of 6 had 2 adjoining rooms, and felt very comfortable. The children loved the colourful LEDs in the rooms and the pool on the 14th floor! The buffet breakfast was generous, fresh and delicious! Very convenient location right near Central Station.

Chambre comfortable. Excellent service à la clientèle: si vous ne demandez pas le ménage une journée, on vous téléphone en soirée pour vous demander s’il vous manque quelque chose. Si oui, on livre à votre chambre dans les minutes suivantes. Bon déjeuner buffet avec des changements de mets quotidiens. Côté localisation, l’hôtel est situé à distance de marche du Quartier chinois et de Darling Harbour. Pour le reste, la gare et le bus sont à vos pieds!

Had a great stay here. Rooms immaculately clean ,well resourced,comfortable beds and nice and quiet despite its very central location. All staff we encountered were fantastic ,really attentive and going the extra mile to make the stay comfortable. The breakfasts were fantastic ,so many options and yummy. Particularly appreciated the gluten free options. So well located ,right next to central station and minutes away from the light rail. Would definately stay again

Close to shops

Great location and excellent service

Awesome location in central Sydney close to trains and trams. Lots of food options around the hotel to.

Great location.