Placencia Resort

Hotels
7,8
/10
Pleasant
333 reviews

What Guests Say About Their Stay

Robert

10,0
/ 10
We had an Oceanview room on the first floor and the view from the front porch was outstanding - maybe 50-75’ of beach to the water from the front sidewalk. There were half a dozen palapas spread out on the beach in front of the rental units and the HUGE pool that has a swim-up bar. The pier goes out to the hotel restaurant, which looks very new, with updated decor and a very professional and courteous staff. They are in the process of renovating rooms and adding a conference center, but the construction really didn’t bother us. The pool umbrellas and lounge chairs are a little tattered, but are probably on the list to be replaced during the reno. Overall, an excellent experience!

Alexander

10,0
/ 10
The staff is super friendly and always helpful. The resort and rooms are clean and pleasant to visit.

Brenda

10,0
/ 10
Great stay staff were all wonderful room was clean and spacious. Restaurant was awesome both food and service. Pool was large has a swim up bar. We were welcomed on arrival by an alligator (leave him alone and he’ll leave you alone) and lots of Iguana’s. Would recommend renting a vehicle or golf cart the village is about a 30 minute drive.
In the Area
See Map
Placencia Rd, Stann Creek, Belize

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Near Maya Beach
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What's around Placencia Resort

Placencia Rd, Stann Creek, Belize
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Exterior 2 Placencia Resort

Discover More About Placencia Resort

General


Near Maya Beach

Location


With a stay at Placencia Resort in Placencia, you'll be 1.5 mi (2.4 km) from Maya Beach and 8.9 mi (14.3 km) from Placencia Beach. This beach hotel is 10.3 mi (16.5 km) from Jaguar Bowling Lanes.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Maya Beach - 2.4 km / 1.5 mi
Inky's Mini Golf - 7.2 km / 4.5 mi
Placencia Beach - 14.3 km / 8.9 mi
Silk Caye Beach - 14.8 km / 9.2 mi
Jaguar Bowling Lanes - 16.5 km / 10.3 mi
Placencia Pier - 17.6 km / 10.9 mi
Hopkins Pier - 47.5 km / 29.5 mi
Lebeha Drumming Center - 48.4 km / 30.1 mi
Mayflower Bocawina National Park - 49.7 km / 30.9 mi
Hopkins Village Beach - 49.9 km / 31 mi

The nearest airports are:
Placencia (PLJ) - 14 km / 8.7 mi
Independence and Mango Creek (INB) - 51.7 km / 32.1 mi
Dangriga (DGA) - 67.7 km / 42.1 mi

The preferred airport for Placencia Resort is Placencia (PLJ).

Renovations


The property will be renovating from March 22 2026 to November 30 2026 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 10 mi.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is complimentary (available on request).

Dining


Grab a bite at Azure Pool Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 90 guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

All facilities in Placencia Resort

Bar, Cafe and Lounge Placencia Resort
Bar, Cafe and Lounge
Swimming Pool Placencia Resort
Swimming Pool
Entertainment Facility Placencia Resort
Entertainment Facility
Fitness Center Placencia Resort
Fitness Center
Common Space Placencia Resort
Common Space

Things to Do

  • Outdoor pool
  • Private beach
  • Barbecue
  • Outdoor facilities
  • Spa
  • Marina
  • Picnic area
  • Garden
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Diving
  • Snorkeling
  • Fitness center
  • Fishing

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Airport transfer
  • Area shuttle

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Placencia Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 15 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, On bay, By ocean, Noise-free rooms not guaranteed, Contactless check-in is available, No elevators
  • Fee for full breakfast: approximately BZD 30 to 50 for adults, and BZD 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Placencia Resort
90
Number of floors in Placencia Resort
3
Another facilities in Placencia Resort
Outdoor pool, Private beach, Barbecue, Outdoor facilities, Spa

Frequently asked question in Placencia Resort

What are available facilities at Placencia Resort?
There are top facilites at Placencia Resort such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Placencia Resort?
The standard check-in time at Placencia Resort is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Placencia Resort provide breakfast?
Yes, Placencia Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Placencia Resort?
Placencia Resort is a 4.0-star hotel.
How many floors does Placencia Resort have?
Placencia Resort has 3 floors.
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More Reviews from Other Guests in Placencia Resort

7,8
Pleasant
From 333 reviews
Cleanliness

8,4

Room Comfort

7,8

Location

6,2

Service and Facilites

8,8

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Most Relevant
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Traveler Reviews Placencia Resort

Number of reviews per page
20
40
Top reviews
Veronique
icon-with Partner
with Partner
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort is building a new event center (metal construction), new pool bathrooms as well as remodeling rooms. All the constructions make it very unpleasant to stay around the pool and also the beach. The rooms that are not remodeled are very dated and overpriced! Due to the algae in the water it is not pleasant to swim in the water. The staff were friendly but not very competent! Avoid this resort if you want a quiet and peaceful vacation but even without the construction, we would not go back to this resort.
Read More
Francis
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
dennis
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room and staff were great! The issue was the location and distance from activites. The shuttel was only available 3 or the 7 days were there and even than it cost $20 USA for each person. Food was good but it was on the spendy side. The $117.00 facility use fee was also a bit of a shock.
DONALD L.
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room cleanliness was very good. The housekeepers did a great job. The room it self needs attention to several items. 1. The electrical wall plug-in in the kitchen did not work on the back wall. 2. The electrical wall plug-in on the side wall next to the sink did not work. 3. The left closet in the bedroom - the clothes bar is on the ceiling about 7 feet up. I am not kidding. The hangers are there on it but impossible to reach and I am 5'7". 4. The right closet in the bedroom - again the clothes bar is on the ceiling about 7 feet up. I AM NOT KIDDING! tHE HANGERS 4. The
Read More
Deena
icon-with Friends
with Friends
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately, this resort wasn't worth what I paid. There was black mold in the shower, stains on the towels and bedding, loud construction on premises, and it took two hours and 3 phone calls to get a roll of TP sent to the room. We didn't swim in the pool or ocean but the pool and beach appeared to be well kept. The restaurant employees were the absolute best (hi Carlyle and Randy!). Id say besides being located on a piece of paradise, the restaurant employees were the only good thing about this place. I would not stay here again.
Read More
Robert
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an Oceanview room on the first floor and the view from the front porch was outstanding - maybe 50-75’ of beach to the water from the front sidewalk. There were half a dozen palapas spread out on the beach in front of the rental units and the HUGE pool that has a swim-up bar. The pier goes out to the hotel restaurant, which looks very new, with updated decor and a very professional and courteous staff. They are in the process of renovating rooms and adding a conference center, but the construction really didn’t bother us. The pool umbrellas and lounge chairs are a little tattered, but are probably on the list to be replaced during the reno. Overall, an excellent experience!
Read More
Brandy
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Noel was amazing! Friendly and full of tips and tricks of things! Staff very friendly! Bed sucked with it v’ing in the middle, and fridge froze everything!!! But the room was good! Peaceful resort, very relaxing
April Jean
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Staff! Santiago and Noel were great at the swim up bar!
Amos
icon-with Children
with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I got charged twice for the resort fee
Cornelius
icon-Family
Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was good. House keeping not. Front desk staff not helpful. Didn’t get the rooms that I paid for. I got down graded and didn’t get credit for it.
Jessielsie
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was in poor condition; broken blinds, chairs patched with duct tape, and an overall sense of neglect. The staff was aloof and seemed uninterested in helping. Our reservation was for three adults, yet the bathroom had only two bath towels and one hand towel, one of which was old and frayed. There was also just a single roll of toilet paper for 3 females. The phone in the room didn’t work, so we requested additional towels and toilet paper through WhatsApp no fewer than ten times. We even went to the front desk, only to be told that the hotel was full and they didn’t have more towels because they were “still drying.” The three of us are experienced world travelers, and we have never encountered service like this at a "resort". Their only restaurant is overpriced, and the food is mediocre at best. The one positive feature was the pool.The resort is far from the village, and the hospitality, customer service, and communication are severely lacking. The “queen” beds are, at best, double beds. Housekeeping also lacks common sense: they removed used soap and hand towels but didn’t replace them. The shuttle service is unreliable, so hiring your own taxi is the only dependable option. Otherwise, you’re stuck 15-30 minutes away from the restaurants, shopping and an ATM. Transportation costs $60 BZD roundtrip (cash only) for 3 people. They offer complimentary airport transfers, but you'll need to request and confirm with them several times because again, they lack cust. Srvs.
Read More
Karen
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our suite was spacious and comfortable. Staff friendly and helpful.
Barry
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

great place, nice staff
Alexander
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff is super friendly and always helpful. The resort and rooms are clean and pleasant to visit.
Brenda
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay staff were all wonderful room was clean and spacious. Restaurant was awesome both food and service. Pool was large has a swim up bar. We were welcomed on arrival by an alligator (leave him alone and he’ll leave you alone) and lots of Iguana’s. Would recommend renting a vehicle or golf cart the village is about a 30 minute drive.
Read More
Martin
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Quiet, kozy and very well located.
Abiy
4,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Transportation
Vishwesh
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel is undergoing construction, which was not well advertised at the time of booking
Amy
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The highlight of this property is the staff. Very friendly and helpful at all times. The property is going through an extensive property improvement renovation to become a Hyatt and the rooms although clean, were worn and dated. Guests should be aware that if they are expecting rooms to look like how they are presented on the Hyatt website, they will be disappointed. There is currently only one F&B option. The food is decent and the service was excellent. There is no gift shop or any other retail services on property at the moment. The property is in a quiet location with very nice, clean beachfront. It is one of the further properties from the village center. If you rent a golf cart, please be careful to get one with ample power or it will take over 45 minutes to get to the village. There is a resort shuttle but be mindful a lot of guests are using it and it can take time for drop offs/pick ups. Once the improvements are completed, I can see this property be a solid 4-5 star property.
Read More
FADZAYI
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Don’t book this hotel. They charge luxury-level prices for a damp, dirty, badly maintained property with serious operational and hygiene issues. The room had a strong mold and moisture smell that made it uncomfortable to stay in. The bed linens smelled unclean, and the bathroom was disgusting—visible gunk on the shower and showerhead, almost no water pressure, and a poorly designed rainfall shower mounted so high that basic hygiene was difficult. The bathroom flooded every time we showered. We also had bugs and small lizards in the room. Yes, it’s tropical—but at these prices, basic pest control should be expected. Check-in was a major red flag: the staff member took photos of our IDs on his personal phone and sent them via WhatsApp. No explanation, no visible secure system. Completely inappropriate and concerning. We paid extra to upgrade to the “panoramic suite,” which looked nothing like the online photos. No patio couch or table—just two hard wooden chairs with no cushions. Basic amenities were missing on arrival, including drinking glasses, and the outdated DVD-only TV didn’t even work properly at first. The pool is advertised as open until 8 p.m., yet chlorine was dumped in around 7 p.m., making it unusable. Housekeeping woke us at 7 a.m. without being requested, and there were loud tile repairs at night. The pier restaurant is wildly overpriced for what it is—$25 USD for a basic burger and $40 USD for chicken. The beach is full of weeds
Read More
Number of reviews per page
20
40

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Exterior 4 Placencia Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7,8
Pleasant
From 333 reviews
Cleanliness

8,4

Room Comfort

7,8

Location

6,2

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Placencia Resort

Number of reviews per page
20
40
Top reviews
Veronique
icon-with Partner
with Partner
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort is building a new event center (metal construction), new pool bathrooms as well as remodeling rooms. All the constructions make it very unpleasant to stay around the pool and also the beach. The rooms that are not remodeled are very dated and overpriced! Due to the algae in the water it is not pleasant to swim in the water. The staff were friendly but not very competent! Avoid this resort if you want a quiet and peaceful vacation but even without the construction, we would not go back to this resort.
Read More
Francis
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
dennis
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room and staff were great! The issue was the location and distance from activites. The shuttel was only available 3 or the 7 days were there and even than it cost $20 USA for each person. Food was good but it was on the spendy side. The $117.00 facility use fee was also a bit of a shock.
DONALD L.
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room cleanliness was very good. The housekeepers did a great job. The room it self needs attention to several items. 1. The electrical wall plug-in in the kitchen did not work on the back wall. 2. The electrical wall plug-in on the side wall next to the sink did not work. 3. The left closet in the bedroom - the clothes bar is on the ceiling about 7 feet up. I am not kidding. The hangers are there on it but impossible to reach and I am 5'7". 4. The right closet in the bedroom - again the clothes bar is on the ceiling about 7 feet up. I AM NOT KIDDING! tHE HANGERS 4. The
Read More
Deena
icon-with Friends
with Friends
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately, this resort wasn't worth what I paid. There was black mold in the shower, stains on the towels and bedding, loud construction on premises, and it took two hours and 3 phone calls to get a roll of TP sent to the room. We didn't swim in the pool or ocean but the pool and beach appeared to be well kept. The restaurant employees were the absolute best (hi Carlyle and Randy!). Id say besides being located on a piece of paradise, the restaurant employees were the only good thing about this place. I would not stay here again.
Read More
Robert
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an Oceanview room on the first floor and the view from the front porch was outstanding - maybe 50-75’ of beach to the water from the front sidewalk. There were half a dozen palapas spread out on the beach in front of the rental units and the HUGE pool that has a swim-up bar. The pier goes out to the hotel restaurant, which looks very new, with updated decor and a very professional and courteous staff. They are in the process of renovating rooms and adding a conference center, but the construction really didn’t bother us. The pool umbrellas and lounge chairs are a little tattered, but are probably on the list to be replaced during the reno. Overall, an excellent experience!
Read More
Brandy
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Noel was amazing! Friendly and full of tips and tricks of things! Staff very friendly! Bed sucked with it v’ing in the middle, and fridge froze everything!!! But the room was good! Peaceful resort, very relaxing
April Jean
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Staff! Santiago and Noel were great at the swim up bar!
Amos
icon-with Children
with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I got charged twice for the resort fee
Cornelius
icon-Family
Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was good. House keeping not. Front desk staff not helpful. Didn’t get the rooms that I paid for. I got down graded and didn’t get credit for it.
Jessielsie
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was in poor condition; broken blinds, chairs patched with duct tape, and an overall sense of neglect. The staff was aloof and seemed uninterested in helping. Our reservation was for three adults, yet the bathroom had only two bath towels and one hand towel, one of which was old and frayed. There was also just a single roll of toilet paper for 3 females. The phone in the room didn’t work, so we requested additional towels and toilet paper through WhatsApp no fewer than ten times. We even went to the front desk, only to be told that the hotel was full and they didn’t have more towels because they were “still drying.” The three of us are experienced world travelers, and we have never encountered service like this at a "resort". Their only restaurant is overpriced, and the food is mediocre at best. The one positive feature was the pool.The resort is far from the village, and the hospitality, customer service, and communication are severely lacking. The “queen” beds are, at best, double beds. Housekeeping also lacks common sense: they removed used soap and hand towels but didn’t replace them. The shuttle service is unreliable, so hiring your own taxi is the only dependable option. Otherwise, you’re stuck 15-30 minutes away from the restaurants, shopping and an ATM. Transportation costs $60 BZD roundtrip (cash only) for 3 people. They offer complimentary airport transfers, but you'll need to request and confirm with them several times because again, they lack cust. Srvs.
Read More
Karen
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our suite was spacious and comfortable. Staff friendly and helpful.
Barry
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

great place, nice staff
Alexander
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff is super friendly and always helpful. The resort and rooms are clean and pleasant to visit.
Brenda
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay staff were all wonderful room was clean and spacious. Restaurant was awesome both food and service. Pool was large has a swim up bar. We were welcomed on arrival by an alligator (leave him alone and he’ll leave you alone) and lots of Iguana’s. Would recommend renting a vehicle or golf cart the village is about a 30 minute drive.
Read More
Martin
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Quiet, kozy and very well located.
Abiy
4,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Transportation
Vishwesh
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel is undergoing construction, which was not well advertised at the time of booking
Amy
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The highlight of this property is the staff. Very friendly and helpful at all times. The property is going through an extensive property improvement renovation to become a Hyatt and the rooms although clean, were worn and dated. Guests should be aware that if they are expecting rooms to look like how they are presented on the Hyatt website, they will be disappointed. There is currently only one F&B option. The food is decent and the service was excellent. There is no gift shop or any other retail services on property at the moment. The property is in a quiet location with very nice, clean beachfront. It is one of the further properties from the village center. If you rent a golf cart, please be careful to get one with ample power or it will take over 45 minutes to get to the village. There is a resort shuttle but be mindful a lot of guests are using it and it can take time for drop offs/pick ups. Once the improvements are completed, I can see this property be a solid 4-5 star property.
Read More
FADZAYI
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Don’t book this hotel. They charge luxury-level prices for a damp, dirty, badly maintained property with serious operational and hygiene issues. The room had a strong mold and moisture smell that made it uncomfortable to stay in. The bed linens smelled unclean, and the bathroom was disgusting—visible gunk on the shower and showerhead, almost no water pressure, and a poorly designed rainfall shower mounted so high that basic hygiene was difficult. The bathroom flooded every time we showered. We also had bugs and small lizards in the room. Yes, it’s tropical—but at these prices, basic pest control should be expected. Check-in was a major red flag: the staff member took photos of our IDs on his personal phone and sent them via WhatsApp. No explanation, no visible secure system. Completely inappropriate and concerning. We paid extra to upgrade to the “panoramic suite,” which looked nothing like the online photos. No patio couch or table—just two hard wooden chairs with no cushions. Basic amenities were missing on arrival, including drinking glasses, and the outdated DVD-only TV didn’t even work properly at first. The pool is advertised as open until 8 p.m., yet chlorine was dumped in around 7 p.m., making it unusable. Housekeeping woke us at 7 a.m. without being requested, and there were loud tile repairs at night. The pier restaurant is wildly overpriced for what it is—$25 USD for a basic burger and $40 USD for chicken. The beach is full of weeds
Read More
Number of reviews per page
20
40