Crabwall Manor Hotel & Spa

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8,2
/10
Very Good
1.005 reviews

What Guests Say About Their Stay

Rajesh

10,0
/ 10
I have been staying at Crabwall Manor Hotel approximately once a month since 2014 when I travel for work at Chester. I found the room are very big and comfortable and staffs are very friendly and helpful. Thank you.

Colin

10,0
/ 10
Friendly and attentive staff. Lovely big clean room with a bath and a shower. Tasty breakfast with plenty of choice. Nice outdoor bar area to sit in when its good weather. Pool, sauna and spa were good but locker rooms were a bit of a let down with broken lockers. Some areas of hotel are showing some signs of wear and tear and need a touch up but the room, bar & restaurant areas were nice and in good condition. We enjoyed staying here and had a good time.

Heather

10,0
/ 10
We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint.
In the Area
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Parkgate Road, Mollington, Mollington, Cheshire West and Chester, England, CH1 6NE

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Crabwall Manor & Spa, BW Signature Collection Crabwall Manor Hotel & Spa is located in area / city Mollington. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crabwall Manor Hotel & Spa

Parkgate Road, Mollington, Mollington, Cheshire West and Chester, England, CH1 6NE
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Exterior Crabwall Manor Hotel & Spa
Exterior 2 Crabwall Manor Hotel & Spa

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General
Near Chester Zoo

Location
With a stay at Crabwall Manor Hotel & Spa in Chester, you'll be within a 10-minute drive of Chester City Walls and Chester Racecourse. This spa hotel is 3.3 mi (5.3 km) from Chester Zoo and 4.7 mi (7.6 km) from Cheshire Oaks Designer Outlet.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

University of Chester - 2.7 km / 1.7 mi
Countess of Chester Hospital - 3.1 km / 1.9 mi
Chester Zoo - 3.5 km / 2.2 mi
Dicksons Drive Field - 3.9 km / 2.4 mi
Chester City Walls - 4 km / 2.5 mi
Storyhouse - 4.2 km / 2.6 mi
Chester Town Hall - 4.2 km / 2.6 mi
Chester Cathedral - 4.3 km / 2.7 mi
Chester Racecourse - 4.3 km / 2.7 mi
The Rows of Chester - 4.5 km / 2.8 mi
Eastgate Clock - 4.5 km / 2.8 mi
Newgate - 4.7 km / 2.9 mi
Grosvenor Museum - 4.8 km / 3 mi
Chester Roman Gardens - 4.8 km / 3 mi
Roman Amphitheatre - 4.9 km / 3 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.5 km / 10.3 mi
John Lennon Airport (LPL) - 40.6 km / 25.2 mi
Manchester Airport (MAN) - 55.6 km / 34.5 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Rooms
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in Crabwall Manor Hotel & Spa

Bar, Cafe and Lounge Crabwall Manor Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Crabwall Manor Hotel & Spa
Swimming Pool
Entertainment Facility Crabwall Manor Hotel & Spa
Entertainment Facility
Fitness Center Crabwall Manor Hotel & Spa
Fitness Center
Functional Hall Crabwall Manor Hotel & Spa
Functional Hall

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Indoor pool
  • Garden
  • Outdoor facilities
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Transportation

  • Bicycle storage

Connectivity

  • Free WiFi

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • Parking

Hotel Services

  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Conference center
  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Crabwall Manor Hotel & Spa

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crabwall Manor Hotel & Spa
48
Number of floors in Crabwall Manor Hotel & Spa
3
Another facilities in Crabwall Manor Hotel & Spa
Vegetarian meal, Breakfast, Indoor pool, Garden, Outdoor facilities

Frequently asked question in Crabwall Manor Hotel & Spa

What are available facilities at Crabwall Manor Hotel & Spa?
There are top facilites at Crabwall Manor Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crabwall Manor Hotel & Spa?
The standard check-in time at Crabwall Manor Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Crabwall Manor Hotel & Spa provide breakfast?
Yes, Crabwall Manor Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crabwall Manor Hotel & Spa?
Crabwall Manor Hotel & Spa is a 3.0-star hotel.
How many floors does Crabwall Manor Hotel & Spa have?
Crabwall Manor Hotel & Spa has 3 floors.
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More Reviews from Other Guests in Crabwall Manor Hotel & Spa

8,2
Very Good
From 1.005 reviews
Cleanliness

8,2

Room Comfort

8,4

Service and Facilites

8,4

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Traveler Reviews Crabwall Manor Hotel & Spa

Number of reviews per page
20
40
Top reviews
Rajesh
icon-
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I have been staying at Crabwall Manor Hotel approximately once a month since 2014 when I travel for work at Chester. I found the room are very big and comfortable and staffs are very friendly and helpful. Thank you.
Alison
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very noisy rooms, too many people accessing the spa facilities at one time and was overcrowded with people fighting for space in the jacuzzi
Gavan
icon-
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall a great hotel. Room was spacious, clean and comfortable. Staff were great and breakfast was excellent. Swimming pool was very clean, however the changing rooms need a lot of work, locker doors hanging off and even missing. Around the jacuzzi the panels were broken. Evening meals were very limited menu in my opinion and rather expensive. Overall though a great stay. Just spend a bit of cash please and fix the simple stuff.
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Simon
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good facilities and really good size room. There were no spare pillows in the room (I don't want to have to ask), no toilet brush in the rest room which is fine if maid service makes a good job of cleaning the toilet; which they didn't. Beginning of mould in shower could have done with a deep clean in bathroom.No air conditioning in rooms really isn't good enough in this day and age. Also used for corporate clients/company retreats/training and they seemed a bit rowdy, need to actively manage this.
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Amanda
icon-with Friends
with Friends
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The check in process was hard work at the actual hotel. Check in was meant to be from 3pm, but when I asked about our room at 3:45pm I was told it was not ready. I then raised the fact that it was in fact 3:45pm, then suddenly my room was available. The hotel looks dated in a number of areas and the downstairs WC's were not very clean or well stocked with paper towels, etc. Our suite had a number of cobwebs that we observed. The bars range of products was limited and they did not stock pineapple juice 😕 which for someone that does not drink carbonated drinks was quite frustrating! Thr breakfast area seemed to be lacking in staff and the tables were not being cleaned after people had dined, the tables were just cleared and then set for the next person. The coffee being served at the hotel and at breakfast was absolutely dire tasting, and at £3.50 a cup you at least expect it to be drinkable. The only positive is the bed was comfortable.
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Harry
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Upgraded our room at good price. TV not working and found out it was known issue. Said they would substitute it but did not. Room spacious but tired; bathroom massive. Main door handle coming off. One bedside lamp missing. Sink and bath taps leaking. Looks like no masking of mirrors and fittings was done when last painted. Nice garden but that was only accessible once wedding was over. Did not use pool or spa. The poor maintenance, TV issue and tiredness did not ruin stay as such, but were disappointing.
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Colin
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly and attentive staff. Lovely big clean room with a bath and a shower. Tasty breakfast with plenty of choice. Nice outdoor bar area to sit in when its good weather. Pool, sauna and spa were good but locker rooms were a bit of a let down with broken lockers. Some areas of hotel are showing some signs of wear and tear and need a touch up but the room, bar & restaurant areas were nice and in good condition. We enjoyed staying here and had a good time.
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JOHN
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location and staff were excellent.
julia
icon-
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed overnight in a junior suite, large room and bathroom (great shower) but in need of a bit of maintenance. The terrace door would not open and the TV didn't work. No aircon, a small fan and windows that only opened a few inches made it very hot too. No water in the room either.
Brian
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice hotel lovely grounds and a great spa Only thing I would add is they closed the bar at 10.30 pm when they say closes at 11pm which some guests were not happy about. But would still return and stay again.
Peter
icon-
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very nice and clean, however the overall hotel does need a bit of TLC, but overall a good hotel to stay up for business purposes
Rajesh
icon-Business with Friends
Business with Friends
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Regular Visitor of Crabwall Manor Hotel and Spa
Heather
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint.
Martin
icon-
2,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The bathroom was covered in mould/ spores where the tiles had not been cleaned. I was so disappointed. I never noticed this until the following morning of my visit and I have taken several pictures. This can affect your health in many ways.
Andrew
icon-
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely stay, really quite stay for work
Lisa
icon-with Partner
with Partner
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I’ve stayed here twice and the reviews would be the same. Lovely building, nice spacious rooms with comfy bed, friendly staff, good amenities. The reasons that stop this hotel getting an excellent rating are: Each time I sat in the outside terrace area most tables were full of dirty dishes and glasses. There are not enough signs around the hotel to guide you. I went to wrong room to eat dinner and breakfast. I opened a store cupboard as it was next to the corridor entry door. The food at dinner took too long to arrive and needs some help with presentation. I ordered the fish cake that looked and tasted just like a supermarket option. It was overpriced.
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Marianne
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The bed was very uncomfortable!!! It dipped in the middle so it was quite difficult to lie flat. The balcony only had one seat on it but, as we couldn’t get the door open anyway, that wasn’t a problem. I didn’t take a shower cap with me as I expected the hotel to provide a selection of toiletries. It didn’t. The shower head was a bit loose and out of my reach and, at one point, it was actually pointing at the wall with most of the water running down the wall. We definitely would not return and would not recommend the hotel to anyone.
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Gareth
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Perfect
PETER
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Although the stay started off quite badly with unfortunately a few issues, after having a conversation with the manager, all my concerns were addressed. In fact, the manager went out of his way to resolve things and I congratulate him for that. The staff generally were a mixture of inexperienced and helpful. An example being a couple of problems at breakfast, however with the evening meal ( which was for a special occasion), the restaurant manager in particular was extremely helpful and knowledgeable and totally transformed our stay from being quite mediocre to a lovely stay. It is worth mentioning that the quality of the food was excellent and the recommendation from the restaurant manager, spot on ! The suite that we had was very comfortable and although maybe in need of some redecoration in areas, it was a nice place to stay. On this occasion, we didn’t use the Spa so won’t comment on that. The final question being would I stay there again and I think the answer is a definite yes, overall we enjoyed our stay in a lovely hotel in a nice comfortable room.
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Lucy
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very friendly staff, family room was excellent with lots of space. Perfect for a small family. The room was lovely and clean, with plenty of towels.
Number of reviews per page
20
40

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