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University Arms, Autograph Collection
Hotels
9,0
/10
Exceptional
500 reviews
What Guests Say About Their Stay
wade
10,0
/ 10
Lovely hotel with excellent staff. Appreciated the complementary walking tour with guide Tony.
Matthew
10,0
/ 10
Modern central location with the river about a 15m walk away.
Comfy beds, and quiet in a high room.
Breakfast at £25pp is expensive for hot buffet, and doesn't include cooked items on menu which are a further £13 or so.
Limited parking on site at £40/day, or within 7 min walk across the green at around £25/day (EV chargers here).
Katharine
10,0
/ 10
This is a first class hotel, beautifully designed and with superbly comfortable beds. The staff are uniformly helpful. We have stayed several times and look forward to coming back - it's a wonderful treat.
In the Area
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Regent Street, Cambridge District, Cambridgeshire, England, CB2 1AD
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in University Arms, Autograph Collection
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What's around University Arms, Autograph Collection
Regent Street, Cambridge District, Cambridgeshire, England, CB2 1AD
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Discover More About University Arms, Autograph Collection
Location
University Arms, Autograph Collection is a hotel in a good neighborhood, which is located at Cambridge District.
About University Arms, Autograph Collection
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from University Arms, Autograph Collection exclusively for you.
Get precious and unforgettable moment during your stay at University Arms, Autograph Collection.
All facilities in University Arms, Autograph Collection
Others
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Meeting rooms
- Conference rooms
Food and Drinks
- Bar
- Breakfast
General
- Banquet
- Ballroom
Things to Do
- Library
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in University Arms, Autograph Collection
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for English breakfast: approximately GBP 22 per person
- Pet fee: GBP 35 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note: Baths can only be found in the bathrooms of select Classic, Superior, and Suite room types.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 05:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 16:00 - 05:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at University Arms, Autograph Collection | 192 |
Number of floors in University Arms, Autograph Collection | 5 |
Another facilities in University Arms, Autograph Collection | Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out |
Frequently asked question in University Arms, Autograph Collection
What are available facilities at University Arms, Autograph Collection?
There are top facilites at University Arms, Autograph Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at University Arms, Autograph Collection?
The standard check-in time at University Arms, Autograph Collection is starting from 16:00 - 05:00 while the latest check-out time is at Before 12:00
Does University Arms, Autograph Collection provide breakfast?
Yes, University Arms, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of University Arms, Autograph Collection?
University Arms, Autograph Collection is a 4.0-star hotel.
How many floors does University Arms, Autograph Collection have?
University Arms, Autograph Collection has 5 floors.
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More Reviews from Other Guests in University Arms, Autograph Collection
Other sources (500)
9,0
Exceptional
From 500 reviews
Cleanliness
9,4
Room Comfort
9,4
Service and Facilites
8,8
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Traveler Reviews University Arms, Autograph Collection
Number of reviews per page
20
40
Top reviews
wade
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel with excellent staff. Appreciated the complementary walking tour with guide Tony.
Mark
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice location next to the park. Cambridge is small so the main hotels are all close. Room was big but finishes a bit worn. Shower was nice size. Breakfast was nice
Matthew
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Modern central location with the river about a 15m walk away.
Comfy beds, and quiet in a high room.
Breakfast at £25pp is expensive for hot buffet, and doesn't include cooked items on menu which are a further £13 or so.
Limited parking on site at £40/day, or within 7 min walk across the green at around £25/day (EV chargers here).
Read More
Katharine
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This is a first class hotel, beautifully designed and with superbly comfortable beds. The staff are uniformly helpful. We have stayed several times and look forward to coming back - it's a wonderful treat.
Raymond
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The University Arms is truly a fabulous experience. For us the staff were attentive and friendly. Alway available to help. The breakfast experience was the one of the best. The staff have a great team spirit to watch.
Forouzan
6,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
It used to be a very nice hotel with an outstanding breakfast buffet and service. The second time I went it was not the same and the 3rd time now, I’d rather go somewhere else !
Kerry Leanne
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Excellent service, spotless, spacious room, great food. Close to amenities. Highly recommend.
Robert
6,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Although the hotel was welcoming we were disappointed about some minor things. In our room 431 the bathroom door had water damage to the bottom causing it to swell and paint to peel. The toilet flush was not working well. The left hand bedside light was not working. Only two teabags and one portion of milk for tea in the room. All of which was a shame for the money we paid.
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Caroline
8,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
We had a lovely stay. The room was lovely, clean & comfortable. The staff were very friendly and helpful.
Kate
Leisure Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
A very comfortable stay. The staff are very helpful and friendly. Great location for seeing everything.
Robert
Business
6,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Breakfast is very bad value. Streaky bacon is only the first of many issues. WiFi slow and blocks some VPNs. Low water pressure. One lift broken, the other enraging.
Staff are great and if you can get over the unnaturally long pillows the beds pretty comfortable too.
Apparently charged me a tenner to upgrade my room without checking with me first.
Typically vexing hotel TV.
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Stephen J
8,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Good hotel, very helpful staff, reasonable location 10-13 minute walk from the center of town and the Backs. Didn’t try the restaurants or bar.
Verified traveler
4,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Was the manager "working from home", we wondered? To list but a few points: The shower was jammed on cold; the basin plug didn't work; there was just enough milk for a cuppa at teatime or a coffee in the morning but not both (a cunning ploy to drum up charges for room service, perhaps?); the room was cold and smelled of damp; the main lamp didn't work; nearby plumbing was noisy all night; the carpets were badly-fitted and frayed; only coco-pops and bran flakes were available at breakfast - everything else having run out by 09:30; the cooked breakfast was either dried-out (mushrooms), finished (eggs), soggy (hash browns) or cold (baked beans); tables were filthy and uncleared; cutlery, when it eventually came, had to be sent back as it too was filthy and my fork still gooey with somebody eles's food; we had to queue both to check in and check out; the pillows were like bricks; no turn-down service was provided; etc. etc. An irritatingly over-priced and utterly underwhelming visit. A 10 minute walk to the nearest parking didn't help either.
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Nick
8,0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Stayed here for a friend’s birthday celebration, rooms great, service in the cocktail bar was very slow. And not being able to be served at the bar, only table service was a pain.
Karen
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
A great place to celebrate my 60th birthday. The staff were friendly and very helpful. We simply had a perfect time and will be back soon
Verified traveler
8,0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Initially allocated a rather drab room with badly stained/damaged carpet - unacceptable as the hotel was not fully booked. On contacting reception about this, we were kindly moved to a much nicer room with a park view.
Enjoyed the underfloor heating in the bathroom, quality bedding and windows that you can open to let in fresh air.
Missed having a bathtub as most rooms only have a shower.
Cleaning could be improved as the chaise was stained - rather off-putting.
Overall a nice stay in beautiful Cambridge
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Nigel
Business and Leisure with Partner
8,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The hotel is good, but the rooms could use some renovation. Staff were fabulous.
Katharine
Business and Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Our second stay here recently and, honestly, it's a superb hotel. The staff are well-trained and uniformly excellent, the rooms are beautiful, recently refurbed, with wonderful beds and gorgeous bathrooms. We can't fault it and look forward to our next visit.
Reece
Leisure with Partner
8,0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great location, very friendly staff everywhere, excellent breakfast with plenty of gluten-free options that we weren't expecting. Nice Krups coffee machine in room and small fridge, lovely shower.
A few niggles with the facilities - bathroom vent did not extract quickly when steamy - there was a switch outside the bathroom which did nothing. One of the bedside lamps did not work at all. Youtube showed on TV as an option but did not work. There weren't many TV channels either, you could get a lot more with standard Freeview.
Would recommend to others as a lovely historic building in the centre of town, it smells amazing and we slept amazingly.
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Verified traveler
6,0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The hotel itself is lovely, well decorated and comfortable. The service however was quite poor. The staff allocation was very odd - check in took ages because there was only one person on the desk, and there was only one bartender making drinks on a very busy evening - it took nearly half an hour to get two drinks. Not what you would expect from a luxury hotel, and no apologies.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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