San Rafael Hotel

Hotels
9,8
/10
Exceptional
400 reviews

What Guests Say About Their Stay

Serina
10,0
/ 10
This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.
Patricia
10,0
/ 10
The hotel is beautiful, quiet, safe, and cozy, perfectly located near La Merced Church, and the principal park , museums, ATMs, stores, and bars. The entrance is on a peaceful side street, so it’s easy and safe to access. The staff were very polite and helpful, they arranged my airport transfers and a private volcano tour, which was amazing and better priced than outside agencies. Everything was well organized, saving me time since they handled it all. There’s no air conditioning, but the fans and open windows kept the room comfortable. Breakfast was good, and the beautiful setting made it even more enjoyable. Thanks San Rafael.
Amy Ellen
10,0
/ 10
San Rafael is an exceptional property — one of my favorite hotels I’ve stayed at in the world. The design perfectly strikes a balance between historical, luxurious, and boho-chic. The common areas — luscious gardens peppered with art and cozy seating — are the perfect respite from the bustling streets of Antigua. The location is stellar, just steps from the Santa Catalina Arch but feeling serene, secure, and worlds away. And the service is top notch. Staff is friendly but unobtrusive. Breakfast is also the best I’ve had in a hotel in Guatemala: fresh, generous, and filling.
In the Area
See Map
2da calle Poniente No.7 Antigua, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala

Main Facilities

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24-Hour Front Desk
WiFi
San Rafael Hotel is a hotel is located at Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around San Rafael Hotel

2da calle Poniente No.7 Antigua, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala
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Discover More About San Rafael Hotel

Location


San Rafael Hotel is a hotel is located at Antigua Guatemala.

About San Rafael Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

San Rafael Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at San Rafael Hotel.

All facilities in San Rafael Hotel

Others San Rafael Hotel
Others

Things to Do

  • Romantic proposal packages
  • Spa
  • Garden

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Smoke-free area

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in San Rafael Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 55.00 per vehicle (maximum occupancy 3)
  • Nearby parking fee: USD 9.00 per night (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at San Rafael Hotel
7
Number of floors in San Rafael Hotel
1
Another facilities in San Rafael Hotel
Romantic proposal packages, Spa, Garden, Multilingual staff, 24-hour Receptionist

Frequently asked question in San Rafael Hotel

What are available facilities at San Rafael Hotel?
There are top facilites at San Rafael Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Rafael Hotel?
The standard check-in time at San Rafael Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
Does San Rafael Hotel provide breakfast?
Yes, San Rafael Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of San Rafael Hotel?
San Rafael Hotel is a 4.0-star hotel.
How many floors does San Rafael Hotel have?
San Rafael Hotel has 1 floors.
See All

More Reviews from Other Guests in San Rafael Hotel

9,8
Exceptional
From 400 reviews
Cleanliness

10,0

Room Comfort

9,8

Location

10,0

Service and Facilites

9,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Rafael Hotel

Number of reviews per page
20
40
Top reviews
Serina
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.
Read More
Gerry
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Gorgeous decor and impeccable service
Patricia
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is beautiful, quiet, safe, and cozy, perfectly located near La Merced Church, and the principal park , museums, ATMs, stores, and bars. The entrance is on a peaceful side street, so it’s easy and safe to access. The staff were very polite and helpful, they arranged my airport transfers and a private volcano tour, which was amazing and better priced than outside agencies. Everything was well organized, saving me time since they handled it all. There’s no air conditioning, but the fans and open windows kept the room comfortable. Breakfast was good, and the beautiful setting made it even more enjoyable. Thanks San Rafael.
Read More
Amy Ellen
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

San Rafael is an exceptional property — one of my favorite hotels I’ve stayed at in the world. The design perfectly strikes a balance between historical, luxurious, and boho-chic. The common areas — luscious gardens peppered with art and cozy seating — are the perfect respite from the bustling streets of Antigua. The location is stellar, just steps from the Santa Catalina Arch but feeling serene, secure, and worlds away. And the service is top notch. Staff is friendly but unobtrusive. Breakfast is also the best I’ve had in a hotel in Guatemala: fresh, generous, and filling.
Read More
Kemba
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Gorgeous property. Amazing patio, full of greenery, a water fountain, kumquat trees, beautiful seating areas with stunning furniture. The patio served as a perfect area to eat breakfast every morning and the breakfast was delicious. I even did a whole photo shoot on the patio. The room was stunning and architecturally impressive with beautiful furniture and high ceilings. The staff was lovely and polite. They packed me a take away bag for breakfast for one of my early excursions. They cleaned my room daily. The room did not have AC but with the windows open there is a lovely cross wind that kept the room cool. I would definitely recommend this beautiful place.
Read More
Lisbet
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Exotic and beautiful! Excellent staff and fabulous breakfast
Kevin
icon-with Partner
with Partner
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property and staff were 5 stars. The only thing that was not 5 stars was no A/C. Really not an issue because the temperature was comfortable. Even without a gym, one was within a short walking distance. Also restaurants surround the property.
Neifre Yoan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The place is beautiful, well maintained and very clean, if you’re looking for a place to stay closer to the main attractions here in Antigua Guatemala this is the place, highly recommended!!! Neifre Miami fl.
Thomas
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel has the most central location, especially for the price. The room was spacious. Parking is not convenient, even temporarily to unload suitcases.
Maria
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent location, walking distance
Olman
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place in the heart of Antigua
Josué
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was like a luxury hotel
LaFaith
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

My daughter and I stayed 4 nights in Room 4. We loved everything about our stay here! The property is gorgeous, the rooms are comfortable and beautiful, the breakfast is amazing, and everyone was so nice, welcoming and helpful! We would surely stay here again. My only recommendation would be to either have a coffee pot in the rooms or have coffee available throughout the day.
Read More
Annette
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Exquisite Property!! San Rafael is so peaceful and tranquil, yet in the center of all the action! Steps from the Arch and many many dining options! You cannot beat this location! We were coming from the Lake and in order to avoid roadblocks we ended up leaving at 3am and arriving at San Rafael just before 6am. The staff were so helpful in storing our luggage while we explored Antigua! The staff here is wonderful and really make you feel like family! Rooms are beautiful and very clean! The entire property is truly gorgeous! We communicated via What’s App- very easy and responsive. They have filtered water in the kitchen and we refilled our bottles several times a day, plus they include a few bottles of water as well. We will 100% come back next time we are in Antigua!
Read More
Alexandra
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Such an amazing place. We would definitely stay here again.
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Gorgeous and quiet spot right in the middle of town!
Paul
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The property itself is like an oasis within the city. The appointments, feed, service and style were wonderful. I will stay at this hotel again in a heartbeat. There are only seven rooms. We stayed in suite #7 which had an open air (closeable) to a water feature. The bathroom was top notch with a shower that could work for a 7 foot man. The suite had a beautiful living room with adjoining sleeping area. There is plenty of outside light and chandeliers throughout the suit.
Read More
brian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Fantastic place is every way. Well managed. Beautifully decorated. Great attention to detail. I enjoyed the morning included breakfast, the candles in the public areas in the evening and the real fireplace with wood in the room, lit by the staff in the evening. Amazing all around.
Ashma
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

This is a beautiful hotel with the most beautiful courtyard and rooms. It is very well made. The only minus point is that there is no AC in the rooms. We were here one night (because of this reason) and were offered a fan which worked well for us. But having an AC would definitely have impacted our decision to stay longer. The breakfast setting is beautiful right outside the room surrounding the courtyard. It was an overall beautiful stay!
Read More
Gerald
10,0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Outstanding shower, bed and restaurant
Number of reviews per page
20
40

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Others 4 San Rafael Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,8
Exceptional
From 400 reviews
Cleanliness

10,0

Room Comfort

9,8

Location

10,0

Service and Facilites

9,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Rafael Hotel

Number of reviews per page
20
40
Top reviews
Serina
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.
Read More
Gerry
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Gorgeous decor and impeccable service
Patricia
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is beautiful, quiet, safe, and cozy, perfectly located near La Merced Church, and the principal park , museums, ATMs, stores, and bars. The entrance is on a peaceful side street, so it’s easy and safe to access. The staff were very polite and helpful, they arranged my airport transfers and a private volcano tour, which was amazing and better priced than outside agencies. Everything was well organized, saving me time since they handled it all. There’s no air conditioning, but the fans and open windows kept the room comfortable. Breakfast was good, and the beautiful setting made it even more enjoyable. Thanks San Rafael.
Read More
Amy Ellen
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

San Rafael is an exceptional property — one of my favorite hotels I’ve stayed at in the world. The design perfectly strikes a balance between historical, luxurious, and boho-chic. The common areas — luscious gardens peppered with art and cozy seating — are the perfect respite from the bustling streets of Antigua. The location is stellar, just steps from the Santa Catalina Arch but feeling serene, secure, and worlds away. And the service is top notch. Staff is friendly but unobtrusive. Breakfast is also the best I’ve had in a hotel in Guatemala: fresh, generous, and filling.
Read More
Kemba
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Gorgeous property. Amazing patio, full of greenery, a water fountain, kumquat trees, beautiful seating areas with stunning furniture. The patio served as a perfect area to eat breakfast every morning and the breakfast was delicious. I even did a whole photo shoot on the patio. The room was stunning and architecturally impressive with beautiful furniture and high ceilings. The staff was lovely and polite. They packed me a take away bag for breakfast for one of my early excursions. They cleaned my room daily. The room did not have AC but with the windows open there is a lovely cross wind that kept the room cool. I would definitely recommend this beautiful place.
Read More
Lisbet
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Exotic and beautiful! Excellent staff and fabulous breakfast
Kevin
icon-with Partner
with Partner
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property and staff were 5 stars. The only thing that was not 5 stars was no A/C. Really not an issue because the temperature was comfortable. Even without a gym, one was within a short walking distance. Also restaurants surround the property.
Neifre Yoan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The place is beautiful, well maintained and very clean, if you’re looking for a place to stay closer to the main attractions here in Antigua Guatemala this is the place, highly recommended!!! Neifre Miami fl.
Thomas
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel has the most central location, especially for the price. The room was spacious. Parking is not convenient, even temporarily to unload suitcases.
Maria
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent location, walking distance
Olman
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place in the heart of Antigua
Josué
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was like a luxury hotel
LaFaith
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

My daughter and I stayed 4 nights in Room 4. We loved everything about our stay here! The property is gorgeous, the rooms are comfortable and beautiful, the breakfast is amazing, and everyone was so nice, welcoming and helpful! We would surely stay here again. My only recommendation would be to either have a coffee pot in the rooms or have coffee available throughout the day.
Read More
Annette
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Exquisite Property!! San Rafael is so peaceful and tranquil, yet in the center of all the action! Steps from the Arch and many many dining options! You cannot beat this location! We were coming from the Lake and in order to avoid roadblocks we ended up leaving at 3am and arriving at San Rafael just before 6am. The staff were so helpful in storing our luggage while we explored Antigua! The staff here is wonderful and really make you feel like family! Rooms are beautiful and very clean! The entire property is truly gorgeous! We communicated via What’s App- very easy and responsive. They have filtered water in the kitchen and we refilled our bottles several times a day, plus they include a few bottles of water as well. We will 100% come back next time we are in Antigua!
Read More
Alexandra
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Such an amazing place. We would definitely stay here again.
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Gorgeous and quiet spot right in the middle of town!
Paul
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The property itself is like an oasis within the city. The appointments, feed, service and style were wonderful. I will stay at this hotel again in a heartbeat. There are only seven rooms. We stayed in suite #7 which had an open air (closeable) to a water feature. The bathroom was top notch with a shower that could work for a 7 foot man. The suite had a beautiful living room with adjoining sleeping area. There is plenty of outside light and chandeliers throughout the suit.
Read More
brian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Fantastic place is every way. Well managed. Beautifully decorated. Great attention to detail. I enjoyed the morning included breakfast, the candles in the public areas in the evening and the real fireplace with wood in the room, lit by the staff in the evening. Amazing all around.
Ashma
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

This is a beautiful hotel with the most beautiful courtyard and rooms. It is very well made. The only minus point is that there is no AC in the rooms. We were here one night (because of this reason) and were offered a fan which worked well for us. But having an AC would definitely have impacted our decision to stay longer. The breakfast setting is beautiful right outside the room surrounding the courtyard. It was an overall beautiful stay!
Read More
Gerald
10,0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Outstanding shower, bed and restaurant
Number of reviews per page
20
40