Luxury Hotels in Melawai

Thank you to mas agung the overall stay is very excellent. Love the location here. Very recommended.

I stayed for two nights but actually I booked two times. The room that I booked each night different type first night at standard room and the second at executive queen room but the hotel staff put me in the executive queen room for two night. Very nice of them. Also I like the food, they provide Indonesian street food. Quite complete I think.

Services are awesome. The room is a bit outdated hence, its quite spacious for the price. The coffee in the breakfast cafe is surprisingly awesome and the club sandwich is good. Reception and room services are very prompt in regards to my request! And the location is superb! All and all Love it!

Actually, everything 's good, except small accident but it 's fixed by hotel crew. Fast respon. Very recommended.

It was my first stay here and also I had event at rooftop. All the service from fb team was great special thanks to Eka (sales). Only 1 thing make me disappointed, front desk who handle my check in said that my room will ready around 10mins but its not ready yet until 90mins then she didn't apologize or say anything. Please trained the front of the house how to be professional and attitude.

Pros:- Easy access to public transport, and has many restaurant and activities nearby.- Clean and comfortable room.- Friendly staff. Cons:- Sound from hallway leaks into the room, this has woken me up once at the night.- The light and noise from the street still leak into the room even though I have fully closed the curtain.- There 's not much variety for the breakfast choices. Overally a good experience, but would not recommend if you are sensitive to sound and light.

Hotel room picture at app not similar with actual room. Air conditioning not working properly. Temperature setting 17 ° C by hotel from beginning but not cool. When check out time lady at front office, her name is Nabila, handling me at the same time she talking to someone on the phone.

Unfriendly staff during check-in and the room smells not good,

Staff never sit at post. Don't know what they were doing in the back office behind reception. They just renovate the room, which is good, but I still can smell paint. They need to change the towel. They were ripped off already. Overall, good. But they should do better for that price.

We had dirty bed sheets and no towels in the bathroom. Mini bar refrigerator was very dirty as well.