I don't know, but the receptionist seems like don't wanna help to delivering my food to my room. I'm waiting for an hour, and the food is still at the receptionist's desk. His reason was "there is no one around" What? I mean, if you don't want to send it to my room because of something, you can make a call and tell me that my food is there. In fact, I asked the gojek rider to tell the receptionist for helping to send my food to the room. If you can't, just make a call and tell me, so that I can take it on my own. I don't like the reason "there is no one around" its the worst behavior to me.