Best Hotels in Pekanbaru City Center, Pekanbaru

The hotel is very old and not well maintained, the staff is not that friendly even though check in was very fast, overall I wouldn't go back to this hotel again.

Need to pay more for smoking room, no drinks provided in the room.

In terms of cleanliness, the smell of the room, cold AC, clean bathroom, neat bed, and room amenities, that's number 1, very good. The receptionist service is also number 1 which is very good. Restaurant number 1 is very good. The only drawback is the security guard who is too concerned about the number of guests in the room. Even though there were only 2 guests in the room and 2 other people only visited briefly, they were not noisy at all and did not disturb the comfort around them. But the security guard was too busy with guest affairs until the security guard reprimanded the receptionist. Already considered himself a hero.

Condition Room, service, attitude is good. Just one thing, Breakfast and food is not good. There are many foods but actually not tasty.

Disappointed. Request for connecting room but not ready while check in and no confirmation to the guess before and for how long it is ready or for alternative, we waiting for 3 hour. No compensation 😔