It was a nice experience staying in The Sultan! Got a free upgrade room also the free mini bar (3 soft drinks). The time when I was staying was the same time with a company which I think held a workshop/seminar, so it was very crowded when breakfast and also on Saturday afternoon and evening which kind of made me took a longer time for me to get in the elevator to my room. But overall was a good experience to spend my weekend here.
This hotel is conveniently placed and easy to find even for someone unfamiliar to the city. It 's close enough to major areas of the city. The room is quite well-appointed except for one flaw: the design of the bathroom. By not providing shower screen, you can't help but flooding the entire bathroom with water everytime you shower. Which is inconvenient if you are travelling alone (like I did), but disastrous if you have to share the room with a colleague.
This is my 3rd time staying at Ritz Carlton Pacific Place, by that you can conclude that I always have the most pleasant experience because I keep coming back. Spacious room, spacious bathrom, well-cleaned, top-notch service by all staff members, and don't get me started on the delicious food. The staff members in the lounge were extra attentive, offering everything in (and not in) the menu. You guys are my benchmark for a 5-star hotel stay. Keep up the great work!