I had the most exciting to stay at here. Room was very clean and beautiful. The hotel facility are good to. Will back to stay here when visiting this town again.
Very old hotel, very dark, looked dingy, slow staff, slow response, very poor condition of hotel spa. Welcome drink container had broken valve so we couldn't even get out own drink 😆. Please please at least provide the bare minimum for the guests, thank you.
Why check in time is at 15.00 and check out time is 12.00? Why can't we add extra bed? Why just let us know in a short notice. Harris hotel & Conventions Bundaran Satelit Surabaya you suck!
Comfy place and location is pretty strategic. You can find lots of good foods nearby. Just a little bit downside that the rooms aren't soundproof so sometimes we can hear the sound from outside or other rooms.
First arrive bed cover full of hair and dirty. We were long stay, one of the day someone knock on my door 2x but when we ask who is it, nobody responds. Worst part housekeeper that clean our room using my shaver and leave hair everywhere. You can see the housekeeper that work there sleep in guest room while working sometimes. No body bother to help us with luggage while they know we bring a lots of stuff during check in and check out
the place was really uncomfortable at all, even though it's cheap but I can't feel any satisfaction at all because the toilet was so bad and it's disgustingly dirty and too noisy because there is a construction. The place is also smelled damp. the only positive review that I can give, there is a pretty good wifi and get 2 bottles of regular water and that's it. if you ask me do you want to comeback? I'll answer absolutely no without a doubt.