Luxury Hotels in Sukomanunggal, Surabaya

The room and service were good. The parking lot was too narrow. Should be better for 5 stars hotel

Stayed 3 nights and it was such a good staying. Checked-in quite late at night, but it 's quick and smooth. Wifi is pretty much okay. Room is such a harris typical room with separated toilet and shower which I find at the end pretty convinience if you stay with someone. The service was excellent. All the staff has been so friendly during my stay. The downside for me personally is the breakfast. 1st, lack of variety. Thankful for egg corner which is served egg and bunch of sausage. 2nd, the first breakfast I had was cold and even I had a fried rice that not even warm. I expect more since Harris Satelit is 4stars hotel. But I guess it could be upgraded!

We stuck at elevator, pressed the alarm for couple minutes no response, knocked the door for sometimes with no response either. Luckily a friend of us waiting ourside hotel restaurant, we manage to call him and inform the hotel staff. Couple minutes later elevator engineer talked to us via speaker phone ask us be patient and wait for the elevator restarted. Please improve elevator safety equipped with fast response team. What happened if we cannot make a call to our friend, while no response from internal hotel by pressing alarm?