How many rooms are available at HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng has 152 rooms in total.

Does HARRIS Hotel & Conventions Gubeng provide parking?

Yes, HARRIS Hotel & Conventions Gubeng provides parking. Please confirm details directly with the hotel.

Does HARRIS Hotel & Conventions Gubeng have a swimming pool?

Yes, a swimming pool is available at HARRIS Hotel & Conventions Gubeng.

What do past guests say about HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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HARRIS Hotel & Conventions Gubeng

Name: HARRIS Hotel & Conventions Gubeng
Address: Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Bangka No. 8-18, Jawa Timur, 60281, Indonesia
Rating: 8.7

Hotels

Preferred Partner Plus

8,7

/10

Very Good

8.857 reviews

What Guests Say About Their Stay

Staff Friendliness (599)

Distance To City Center (557)

Bedroom (526)

Ambiance (509)

F***i

10,0

/ 10

The staff is all friendly. The kids can go on missions to find Dinos and get stamps, which they can then exchange for coloring books. The breakfast menu is also varied. The pastries are delicious. I'd definitely come back here again if I were on holiday; it's so comfortable.

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Foranita R.

9,4

/ 10

We had a wonderful stay at the Harris Hotel Gubeng Surabaya, and the kids really enjoyed the pool and playground. We've stayed here more than once due to the comfort.

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Y***s

9,7

/ 10

We tried the connecting rooms here, and they were exactly what we wanted. The rooms were more spacious and fun for the kids. Breakfast was also extensive, perfect for families looking for a more intimate get-together. And if you walk a little to the side of the hotel, you'll find a railway crossing, the smallest one specifically for pedestrians and motorcyclists.

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onny m.

9,4

/ 10

The hotel service was satisfactory. There were engaging activities for children during their stay, including bubble shows and clowns to entertain them. Cleanliness was also excellent.

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Asep J.

10,0

/ 10

Highly recommended for families. The rooms are spacious and clean. The receptionist is friendly. The price is commensurate with the facilities, and the breakfast is varied. There are many choices and the taste is delicious.

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In the Area

See Map

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

Indoor Jacuzzi

Located near Train Station

+2 more

note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in HARRIS Hotel & Conventions Gubeng

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

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Lobby 2 HARRIS Hotel & Conventions Gubeng

Discover More About HARRIS Hotel & Conventions Gubeng

note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya

Location

Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng.

About HARRIS Hotel & Conventions Gubeng

From business event to corporate gathering, HARRIS Hotel & Conventions Gubeng provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, HARRIS Hotel & Conventions Gubeng is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel & Conventions Gubeng, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at HARRIS Hotel & Conventions Gubeng is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HARRIS Hotel & Conventions Gubeng exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

HARRIS Hotel & Conventions Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HARRIS Hotel & Conventions Gubeng.

All facilities in HARRIS Hotel & Conventions Gubeng

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Set menu dinner
Snacks
Vegetarian meal

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Welcoming drinks
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours
Wedding service

Things to Do

Children play area
Entertainment for children
Fitness center
Massage
Outdoor pool
Sauna
Spa
Sauna

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Projector

Connectivity

Internet point
LAN Internet
Free WiFi

Family-friendly Facilities

Kids club
Children pool

Transportation

Car rental
Valet parking (surcharge)

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Restaurant / Bar, HARRIS Terrace & Pool Terrace closed temporarily from 28-6-2026 to 31-10-2026.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng	152
Number of floors in HARRIS Hotel & Conventions Gubeng	17
Another facilities in HARRIS Hotel & Conventions Gubeng	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in HARRIS Hotel & Conventions Gubeng

What are available facilities at HARRIS Hotel & Conventions Gubeng?

There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?

The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00

Does HARRIS Hotel & Conventions Gubeng provide breakfast?

Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng is a 4.0-star hotel.

How many floors does HARRIS Hotel & Conventions Gubeng have?

HARRIS Hotel & Conventions Gubeng has 17 floors.

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More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng

Overall Ratings & Reviews HARRIS Hotel & Conventions Gubeng

Traveloka (8.803)

Other sources (54)

8,8

Very Good

From 8.803 reviews

Provided by travelers on

Cleanliness

8,9

Room Comfort

8,8

Meal

8,7

Location

9,0

Service and Facilites

8,9

People often mention about HARRIS Hotel & Conventions Gubeng

All

Staff Friendliness (368)

Distance to City Center (335)

Bedroom (334)

Ambiance (328)

Variety (313)

Bathroom (305)

Taste (302)

Hotel Area (297)

Family Friendly (288)

Accessibility (276)

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Traveler Reviews HARRIS Hotel & Conventions Gubeng

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Customer reviews

F***i

Leisure

10,0

/10

Reviewed 3 day(s) ago

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M***a

10,0

/10

Reviewed 3 day(s) ago

This is my second stay here. The staff is friendly and very helpful. The room amenities are good, and the breakfast menu is varied. However, in my room 1559, the AC made a rather frightening rumbling noise when turned on.

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W***h

9,4

/10

Reviewed 4 day(s) ago

Thank God, I've checked in to this hotel twice. It's in the city center, close to Gubeng Station.

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Accommodation's Reply

06 Jul 2026

Thank you to all Harris's fans! Thank you for staying at Harris Hotel Kubeng Surabaya again and for taking the time to write such a wonderful review. We are delighted to welcome you back and hope to see you again soon. We hope to continue to be your preferred accommodation in Surabaya. Sincerely, Kokito, Customer Relations Manager

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D***a

Transit

9,4

/10

Reviewed 4 day(s) ago

Suitable for families, but if you're bringing a lot of luggage, you might want to consider something other than a smart room. The shower in my room had a slow, shallow flow, but so far it's been comfortable.

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Accommodation's Reply

08 Jul 2026

Thank you to all of Harris's fans! Thank you for your feedback and excellent ratings. We are happy to have served you and hope you had a memorable experience with us. We apologize for any technical issues that occurred, particularly regarding the water leak in the restroom. We will address this and conduct an assessment to prevent such incidents from happening again. We hope to welcome you back to City of Heroes for an even more enjoyable experience in the future. Sincerely, Kokito, Fan Club Relations Manager

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H***i

6,4

/10

Reviewed 4 day(s) ago

For a hotel of that price, it fell short of expectations. Long waits for borrowed cutlery were needed, the room wasn't soundproof, the space was cramped, and the bed wasn't the size originally advertised.

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A***s

Business

6,8

/10

Reviewed 4 day(s) ago

Just one suggestion: if possible, replace the towels with new ones, because the two towels provided are already a bit smelly and dull.

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Accommodation's Reply

07 Jul 2026

Thank you to all Harris Hotel fans. Thank you for staying at Harris Hotel & Conventions, Kubeng, Surabaya, and thank you for taking the time to share your valuable feedback with us. We hope that our service and room amenities made your stay more enjoyable. However, we apologize for any inconvenience caused. We will keep you informed and will inspect and improve our linens and towels in the future. Your feedback is invaluable for our improvement. We hope to welcome you back in the future and provide you with an even better stay. Sincerely, Kokito, Customer Relations Manager

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E***S

Business

9,0

/10

Reviewed 5 day(s) ago

Overall it's all good, but only one thing is not good. The bathroom smells like a toilet. I wish for the future it will be better for cleaning the bathroom.

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Accommodation's Reply

08 Jul 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya, and taking your time to write a great review about us. However we apologize for the inconvenience happened during your stay. Your feedback is important for us to improve, this will be taken care seriously by our Team, in order to provide better staying experience in the future. We wish you a safe and pleasant journey to your next destination. We look forward to welcome you back for another opportunity. HARRISly Yours, Cogito Fans Relations Manager

Linda T.

Transit

8,8

/10

Reviewed 6 day(s) ago

The hotel staff is friendly and very helpful.

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Accommodation's Reply

04 Jul 2026

Thank you, Linda. Thank you for your review and positive rating. We, the Harris Kubeng Surabaya family, are delighted to have served you and hope your visit was even more meaningful. We look forward to welcoming you again soon. Sincerely, Kokito, Customer Relations Manager.

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A***a

Business

8,5

/10

Reviewed 6 day(s) ago

Nice hotel, walkable from famous university.

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Accommodation's Reply

04 Jul 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write positive review about us. We look forward to welcome you back soon. HARRISly Yours, Cogito Fans Relations Manager

p***t

Leisure

9,7

/10

Reviewed 1 week(s) ago

All staff are very responsive 🫶🏻

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Accommodation's Reply

06 Jul 2026

Thank you to all Harris fans! Thank you for your excellent reviews and ratings. All of us at Harris Gubeng are delighted to have served you and hope that your visit to Bandar Wiera was even more meaningful. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

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Asep J.

Leisure

10,0

/10

Reviewed 1 week(s) ago

Very good and special.. 👍

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Accommodation's Reply

01 Jul 2026

Thank you, Mr. Asep. Thank you for your excellent review and rating. We were delighted to serve you and hope that we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

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H***i

Business

10,0

/10

Reviewed 1 week(s) ago

The room was great and you won't be disappointed. Hurry up and visit SBY and stay at the Harris Hotel; you'll definitely be satisfied.

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Accommodation's Reply

04 Jul 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience. Your reviews are an encouragement to us. We hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager

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I***i

Staycation

8,5

/10

Reviewed 1 week(s) ago

The location is strategic, the place is comfortable & clean.

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Accommodation's Reply

03 Jul 2026

Thank you, Harris's fans! Thank you for your positive ratings and reviews. We were happy to serve you and hope we were able to make your visit to the City of Heroes even more enjoyable. We hope to welcome you back again soon. Sincerely, Kojito, Fan Club Relations Manager

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M***i

Leisure

10,0

/10

Reviewed 1 week(s) ago

Clean place, friendly staff. For a full breakfast, I was very satisfied staying at Harris Gubeng.

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Accommodation's Reply

01 Jul 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for writing such excellent reviews and ratings. We were delighted to serve you and hope to welcome you back to the City of Heroes again. Sincerely, Kokito, Fan Club Relations Manager

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D***i

Business

7,4

/10

Reviewed 1 week(s) ago

For those with children, it's best not to choose this type because it's not very spacious. When I showered, water flooded everywhere, so I had to mop and ask for another mat. Because the bathroom's floor is higher than the bedroom floor, every time someone showered, water flowed out the door. Breakfast was varied. It's a shame it was actually comfortable and quiet, but the water leaking out made me choose not to extend my stay. Maybe next time I come here again and choose a bigger room. 🙂

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3 people find it helpful

Accommodation's Reply

03 Jul 2026

Dear Harris fans, Thank you for choosing us as your accommodation during your trip to Surabaya. However, we apologize for the inconvenience you experienced. While we agreed and recommended you try our Premium room (28-29 square meters with modern interiors, which we recently renovated), the issue you experienced is the responsibility of our engineering team. We will repair the gap in the bathroom door that you mentioned to prevent this from happening again to you and other guests in the future. Thank you for informing us of this. Your compliments regarding the comfort and delicious breakfast we served are a great encouragement for us to continue improving. We hope to welcome you back again in the future and provide you with an even better stay. Sincerely, Cogito, Customer Relations Manager

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I***A

Staycation

9,7

/10

Reviewed 1 week(s) ago

So much fun for a staycation with the kids.. Only the breakfast menu might not suit our tastes, but I really like that there is an Indomie booth.. wkwk

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Accommodation's Reply

30 Jun 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions, Kubeng, Surabaya. We are delighted that we were able to make your and your beloved children's vacation even more meaningful. However, we apologize if the food we served did not meet your expectations. We will discuss internally and improve both the taste and variety of our breakfast. We hope to welcome you back again for another memorable experience. Sincerely, Kokito, Customer Relations Manager

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iwan S.

Leisure

10,0

/10

Reviewed 1 week(s) ago

Strategic location. Clean rooms. Varied food.

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Accommodation's Reply

30 Jun 2026

Thank you, Mr. Ivan. Thank you for your positive rating and review. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

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Eman N.

Leisure

10,0

/10

Reviewed 2 week(s) ago

It's okay, good. It satisfies my family.

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Accommodation's Reply

03 Jul 2026

Thank you, Ms./Mrs. Eman N., for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your excellent review and rating. We hope to welcome you back to Kota Pahlawan again. Sincerely, Kokito, Customer Relations Manager.

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Foranita R.

Staycation

9,4

/10

Reviewed 2 week(s) ago

We had a wonderful stay at the Harris Hotel Gubeng Surabaya, and the kids really enjoyed the pool and playground. We've stayed here more than once due to the comfort.

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Accommodation's Reply

01 Jul 2026

Dear Ms. Foranita, Thank you for choosing to stay at Harris Kubeng Surabaya Hotel & Convention Center and for taking the time to share your wonderful experience. We are delighted and proud that you chose to stay in this city of heroes. We hope to welcome you again. Sincerely, Kokito, Head of Customer Relations

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G***y

10,0

/10

Reviewed 2 week(s) ago

Clean hotel, friendly staff, suitable for returning.

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Accommodation's Reply

29 Jun 2026

Thank you to all Harris fans. Thank you for taking the time to review our hotel. We are delighted that you were impressed with the cleanliness of the hotel and the service from Harris players. Your satisfaction is our top priority. We hope that Harris Hotel Kubeng Surabaya will always be your and your family's first choice. Thank you again, and we hope to welcome you and your family back again soon. Sincerely, Aldi Chandra Pratista, Front Office Manager

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Lobby 4 HARRIS Hotel & Conventions Gubeng

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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