Search Hotels
- /
- 74.820Hotels in Indonesia/
- 6.785Hotels in East Java/
- 2.270Hotels in Surabaya/
- /
- Hotels in Four Points by Sheraton Surabaya, Tunjungan Plaza
See Other Accommodations in Surabaya
See All Photos
Four Points by Sheraton Surabaya, Tunjungan Plaza
Hotels
9,3
/10
Exceptional
1.319 reviews
What Guests Say About Their Stay
Staff Friendliness (165)
Bedroom (150)
Hotel Area (139)
Distance To City Center (135)
f***a
10,0
/ 10
I guess this hotel deserved the best hospitality service in Surabaya because their staffs are AMAZING! I personally love the breakfast options and ambiance. The location and the activity for the school holiday are also impressive. The kids love the pool as they are already asking for another stay.
nabila h. a.
10,0
/ 10
Honestly, one of the best hotel services I've ever experienced. The staff is extremely helpful and nice. Their attitude makes us happy whenever we meet them.
The food? The street food was tasty, that's how good it is. Nasi ayam balado, pecel, lontong balap, and etc, all taste AMAZING!!!
The room is very spacious, if you are on staycation with friends, it can easily fit 3-4 persons.
In the Area
See Map
Jl Embong Malang 25 - 31, Tunjungan Plaza, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Four Points by Sheraton Surabaya, Tunjungan Plaza
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Four Points by Sheraton Surabaya, Tunjungan Plaza
Jl Embong Malang 25 - 31, Tunjungan Plaza, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
Discover More Places
Discover More About Four Points by Sheraton Surabaya, Tunjungan Plaza
Location
Staying at Four Points by Sheraton Surabaya, Tunjungan Plaza is a good choice when you are visiting Tegalsari.
About Four Points by Sheraton Surabaya, Tunjungan Plaza
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Four Points by Sheraton Surabaya, Tunjungan Plaza exclusively for you.
Four Points by Sheraton Surabaya, Tunjungan Plaza is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
All facilities in Four Points by Sheraton Surabaya, Tunjungan Plaza
Others
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Barbecue
- Garden
- Shops
- Pool sun loungers
Hotel Services
- Laundry service
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Banquet
- Ballroom
- Parking
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Business center
- Computer station
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Valet parking (surcharge)
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Four Points by Sheraton Surabaya, Tunjungan Plaza
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
- Airport shuttle fee: IDR 490000 per person (one-way)
- Valet parking fee: IDR 50000 per stay
- Rollaway bed fee: IDR 665500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 17
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza | 293 |
Number of floors in Four Points by Sheraton Surabaya, Tunjungan Plaza | 11 |
Another facilities in Four Points by Sheraton Surabaya, Tunjungan Plaza | Shops, Beach umbrella, Outdoor pool, Barbecue, Garden |
Frequently asked question in Four Points by Sheraton Surabaya, Tunjungan Plaza
What are available facilities at Four Points by Sheraton Surabaya, Tunjungan Plaza?
There are top facilites at Four Points by Sheraton Surabaya, Tunjungan Plaza such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Surabaya, Tunjungan Plaza?
The standard check-in time at Four Points by Sheraton Surabaya, Tunjungan Plaza is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide breakfast?
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Surabaya, Tunjungan Plaza?
Four Points by Sheraton Surabaya, Tunjungan Plaza is a 4.0-star hotel.
How many floors does Four Points by Sheraton Surabaya, Tunjungan Plaza have?
Four Points by Sheraton Surabaya, Tunjungan Plaza has 11 floors.
See All
More Reviews from Other Guests in Four Points by Sheraton Surabaya, Tunjungan Plaza
Traveloka (1.050)
Other sources (269)
9,3
Exceptional
From 1.050 reviews
Provided by travelers on
Cleanliness
9,4
Room Comfort
9,4
Meal
9,3
Location
9,4
Service and Facilites
9,4
People often mention about Four Points by Sheraton Surabaya, Tunjungan Plaza
All
Staff Friendliness (105)
Bedroom (97)
Hotel Area (91)
Distance to City Center (88)
Bathroom (86)
Ambiance (84)
Accessibility (81)
Family Friendly (81)
Variety (81)
Room Space (80)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Four Points by Sheraton Surabaya, Tunjungan Plaza
Number of reviews per page
20
40
Customer reviews
Maida P. S.
Business
10,0
/10
Reviewed 4 hour(s) ago
The staff were very accommodating and friendly, especially Bu Lena.
Find this review helpful?
A***i
10,0
/10
Reviewed 2 day(s) ago
Very satisfying service, friendly staff, neat, clean, safe, and comfortable rooms. Breakfast is also extensive and delicious, ranging from traditional to international, with friendly and very satisfying service. Strategic location near shopping centers... Recommended for everyone... Thanks.
See original
Find this review helpful?
N***i
10,0
/10
Reviewed 4 day(s) ago
My first time staying here was very memorable, all the staff were very friendly, the hotel smelled nice and clean, I got a view of the swimming pool on the 20th floor, it was really worth staying here, the kids felt at home because of the complete facilities with a playground, I'll be back soon, thank you Four Points 🙏
See original
Find this review helpful?
so
safitri o.
Staycation
8,5
/10
Reviewed 5 day(s) ago
I love it. Friendly staff as always. If you get bored, just go down and stroll around Tunjungan Plaza Mall or Tunjungan Street.
Find this review helpful?
s***i
Business
10,0
/10
Reviewed 1 week(s) ago
Hotel recommendations... Awesome
See original
Find this review helpful?
s***i
Business
10,0
/10
Reviewed 1 week(s) ago
Hotel recommendations.... Awesome
See original
1 people find it helpful
YY
Yulliana Y.
Leisure
9,4
/10
Reviewed 1 week(s) ago
Everything was good, almost great, just about the lamp above the bed, preety annoying for sleep. The room only have 3 switch, master, reading and night lamp. When I switch off master and reading, totally dark, and I'm not comfortable even just night lamp. So maybe, the switch between master and in front of bathroom can be seperated. So, I can sleep with one lamp switch on. Thank you.
Read More
Find this review helpful?
N***y
Business
9,4
/10
Reviewed 2 week(s) ago
Nice hotel and very friendly staff.
Find this review helpful?
E***h
Business
9,4
/10
Reviewed 2 week(s) ago
Thats was great.. and bu Lena service super wonderful
Find this review helpful?
IL
Ismar L.
Business
10,0
/10
Reviewed 2 week(s) ago
The hotel staff was very helpful and friendly. The variety and taste of the food was amazing. The best...
See original
1 people find it helpful
H***i
Leisure
10,0
/10
Reviewed 2 week(s) ago
The breakfast was delicious and the service was very friendly. I'll stay here again next time.
See original
1 people find it helpful
IK
Is Kehek
Transit
10,0
/10
Reviewed 3 week(s) ago
Overall recommended and many thanks to one of the staff (forgot his name), who helped me well.
See original
Find this review helpful?
R***i
Business
10,0
/10
Reviewed 3 week(s) ago
Friendly staff, clean & comfortable rooms, delicious & varied breakfast.
See original
Find this review helpful?
W***i
Leisure
8,5
/10
Reviewed 3 week(s) ago
Very homey and all the staff are friendly, so it's a favorite place to stay when you go to Surabaya.
See original
Find this review helpful?
D***y
Leisure
10,0
/10
Reviewed 4 week(s) ago
Very pleasant, next to Tunjungan Plaza and the city center.
See original
Find this review helpful?
y
yusrizal
Business
10,0
/10
Reviewed 4 week(s) ago
great.
Find this review helpful?
d***a
Staycation
10,0
/10
Reviewed 4 week(s) ago
There are no downsides except the price of breakfast.
See original
Find this review helpful?
E***a
10,0
/10
Reviewed 4 week(s) ago
Comfortable and good service! Near shopping center.
Find this review helpful?
E***h
Business
10,0
/10
Reviewed 5 week(s) ago
That was so great to stay there. I got early check in and all hospitality and servis was so so so great, especially ibu Lena and mas badrus.
+5
Find this review helpful?
K***h
8,5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and the rooms are clean.
See original
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Surabaya
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved