Does D'Carol Hotel Surabaya provide parking?

Yes, D'Carol Hotel Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about D'Carol Hotel Surabaya?

D'Carol Hotel Surabaya is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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D'Carol Hotel Surabaya

Name: D'Carol Hotel Surabaya
Address: Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172, Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6, Jawa Timur, 60172, Indonesia
Rating: 8.3

Hotels

8,3

/10

Very Good

1.640 reviews

What Guests Say About Their Stay

Miia M.

9,4

/ 10

Absolutely love it. Spacious rooms, complete amenities, friendly staff who are willing to listen. The AC is super cold. Every time I go to Surabaya, I definitely stay here 😇

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R***o

9,4

/ 10

Have stayed here twice. Highly recommended for train users who get off at Pasarturi Station. Close access, large safe parking, and spacious, comfortable, and clean rooms at affordable prices.

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Addinul Q.

9,4

/ 10

From the outside it looks small. Once inside it is very spacious. Clean and comfortable. Friendly staff. Honestly for those who want to transit in Surabaya. This hotel is highly recommended

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Chairunisa C.

9,7

/ 10

Hotel yang termasuk kondisi baik dan pelayanan yang baik. Kamar bersih, semua fasilitas di kamar bisa digunakan. Saya dari Malang menginap beberapa hari di D'carol Hotel sangat memuaskan. Lanjutkan pelayanan terbaik dari kalian yaa D'carol Hotel 🤗

Nanda

9,4

/ 10

The staff are all friendly, the room conditions are also really good, all the facilities are good, next time I go to Surabaya I want to stay here again🫰🏻

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In the Area

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Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named D'Carol Hotel D'Carol Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in D'Carol Hotel Surabaya

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What's around D'Carol Hotel Surabaya

Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172

Discover More Places

Discover More About D'Carol Hotel Surabaya

note: hotel was previously named D'Carol Hotel

Location

D'Carol Hotel Surabaya is a hotel is located at Genteng.

About D'Carol Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, D'Carol Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, D'Carol Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at D'Carol Hotel Surabaya, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, D'Carol Hotel Surabaya is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at D'Carol Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from D'Carol Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

D'Carol Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, D'Carol Hotel Surabaya is the right place to stay.

All facilities in D'Carol Hotel Surabaya

Common Space

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Parking
Elevator
Restaurant
Room service
WiFi in public area

General

AC
Heater
Non-smoking room
Smoking area

In-room Facilities

Desk
Shower
TV

Hotel Services

24-hour Receptionist
24-hour security
Laundry service

Nearby Facilities

ATM/Banking
Shops
Supermarket

Business Facilities

Conference room
Meeting facilities

Things to Do

TV lounge

Connectivity

Free WiFi

Accommodation Policy & General Information in D'Carol Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at D'Carol Hotel Surabaya	130
Number of floors in D'Carol Hotel Surabaya	1
Another facilities in D'Carol Hotel Surabaya	Room service, WiFi in public area, Heater, Non-smoking room, Smoking area

Frequently asked question in D'Carol Hotel Surabaya

What are available facilities at D'Carol Hotel Surabaya?

There are top facilites at D'Carol Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at D'Carol Hotel Surabaya?

The standard check-in time at D'Carol Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of D'Carol Hotel Surabaya?

D'Carol Hotel Surabaya is a 3.0-star hotel.

How many floors does D'Carol Hotel Surabaya have?

D'Carol Hotel Surabaya has 1 floors.

How many rooms are available at D'Carol Hotel Surabaya?

D'Carol Hotel Surabaya has 130 rooms in total.

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More Reviews from Other Guests in D'Carol Hotel Surabaya

Overall Ratings & Reviews D'Carol Hotel Surabaya

Traveloka (1.640)

8,3

Very Good

From 1.640 reviews

Provided by travelers on

Cleanliness

8,2

Room Comfort

8,3

Meal

8,2

Location

8,5

Service and Facilites

8,3

People often mention about D'Carol Hotel Surabaya

All

Bedroom (108)

Staff Friendliness (88)

Ambiance (78)

Accessibility (76)

Bathroom (74)

Distance to City Center (66)

Room Space (63)

Surroundings (53)

Wifi (48)

Check-in/out Time (48)

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Traveler Reviews D'Carol Hotel Surabaya

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Customer reviews

Yossuriadi

10,0

/10

Reviewed 2 day(s) ago

For that price, the hotel is good.

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Yossuriadi

10,0

/10

Reviewed 2 day(s) ago

For the price, the hotel is good.

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K***n

Transit

5,6

/10

Reviewed 5 day(s) ago

Not the first option. They hide the dirty linen from the bed and hairy stuff is there like it wasn't clean before.

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Miia M.

9,4

/10

Reviewed 2 week(s) ago

Absolutely love it. Spacious rooms, complete amenities, friendly staff who are willing to listen. The AC is super cold. Every time I go to Surabaya, I definitely stay here 😇

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O***t

5,0

/10

Reviewed 2 week(s) ago

I checked in just 5 minutes, checked out, and moved on. It was the dirtiest hotel I've ever been in. Cockroaches everywhere.

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N***a

8,4

/10

Reviewed 2 week(s) ago

The hotel is quite good, only the cleanliness of the room is less than satisfactory because the bed sheets still have yellow spots and the pillowcases look dirty brown, and the towels are not very clean.

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M***M

Business

6,4

/10

Reviewed 3 week(s) ago

The sheets looked dirty and hadn't been changed, and the towels were also dirty. They were unfit for use. There were many yellow stains on the towels and sheets.

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S***n

Transit

8,5

/10

Reviewed 3 week(s) ago

Easy check-in and check-out. Privacy guaranteed, staff incredibly friendly.

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1 people find it helpful

C***a

9,1

/10

Reviewed 3 week(s) ago

The room was nice. We called the hotel to confirm our arrival, as we were checking in early in the morning. The front desk staff was very welcoming. Cleanliness was good, and the AC was very cold. Thank you dcarol. If we stay again, I recommend this hotel.

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R***h

Transit

6,2

/10

Reviewed 4 week(s) ago

The hotel staff was friendly and the room didn't smell of cigarettes. However, the sheets and bedcover were dirty and stained.

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e***a

8,1

/10

Reviewed 5 week(s) ago

The room is spacious, and it's close to the city and the train station. However, the cleanliness could be improved. The sheets, pillowcases, and towels could also be changed. The floor in the room and bathroom were also dirty. I'll stay here again next time I'm in Surabaya.

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1 people find it helpful

4***y

Business

8,8

/10

Reviewed 7 week(s) ago

Quite satisfied starting from the room, the service is all good.

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C***y

Transit

9,1

/10

Reviewed 8 week(s) ago

The hotel staff was friendly, and the chat service was excellent, responding promptly and informative. The room was in good condition, with a few yellow stains on the blanket, but overall, it was clean and well-equipped. It's very close to the station. The strategic location makes it convenient. I had a very good experience and highly recommended.

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1 people find it helpful

g***s

10,0

/10

Reviewed 8 week(s) ago

Nice and clean place. Perfect for a vacation.

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Junior P.

9,4

/10

Reviewed 8 week(s) ago

Spacious and clean rooms. Perfect accommodation for an overnight stay in North Surabaya.

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1 people find it helpful

E***Y

Transit

8,1

/10

Reviewed 9 week(s) ago

The staff is nice, the service is as usual, only the cleanliness is lacking, the floor is sticky and leaves marks on the feet, the mattress for sleeping is dull, the sheets are dirty and have lots of dirt spots, the bathroom smells even though it has just arrived and has not been used. The spacious room is suitable for those with children, the AC is cold but the temperature cannot be changed because it is already one remote with the lights.

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S***a

6,9

/10

Reviewed 9 week(s) ago

The room is spacious, but unfortunately, the cleanliness is lacking. The room I stayed in yesterday had stained sheets, and cobwebs in the corners, as if the room hadn't been occupied for a long time. Hopefully, the cleanliness can be improved.

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2 people find it helpful

S***o

Business

8,5

/10

Reviewed 10 week(s) ago

The hotel is nice, clean outside, strategic location, friendly staff.

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1 people find it helpful

N***a

10,0

/10

Reviewed 10 week(s) ago

Close to the station... If Grab takes too long, walking straight to the station is no problem.

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K***h

Leisure

10,0

/10

Reviewed 10 week(s) ago

Best hotel, cheap, city center, and near Pasar Turi Station

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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