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D'Carol Hotel Surabaya
D'Carol Hotel Surabaya
Hotels
Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172
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8.4
Impressive
From 987 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Available Room Types in D'Carol Hotel Surabaya
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Location Info
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Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172
Discover More About D'Carol Hotel Surabaya
Location
D'Carol Hotel Surabaya is a hotel in a good neighborhood, which is located at Genteng.
Not only well positioned, but D'Carol Hotel Surabaya is also one of hotels near the following TRAC Office Surabaya within 10.35 km and Marvell City Mall within 4.95 km.
About D'Carol Hotel Surabaya
For you, travelers who wish to travel comfortably on a budget, D'Carol Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, D'Carol Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at D'Carol Hotel Surabaya, a wonderful accommodation for your family holiday.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, D'Carol Hotel Surabaya is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at D'Carol Hotel Surabaya.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from D'Carol Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
D'Carol Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, D'Carol Hotel Surabaya is the right place to stay.
All Facilities
Common Space
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- WiFi in public area
General
- AC
- Heater
- Non-smoking room
- Smoking area
In-room Facilities
- Desk
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Business Facilities
- Conference room
- Meeting facilities
Things to Do
- TV lounge
Connectivity
- Free WiFi
Accommodation Policy & General Information
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Deposit
Deposit IDR 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently Asked Questions
What are available facilities at D'Carol Hotel Surabaya?
There are top facilites at D'Carol Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at D'Carol Hotel Surabaya?
The standard check-in time at D'Carol Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests
Overall Rating & Reviews
From 987 verified guests reviews
8.4
Impressive
Fantastic
343
Very Good
437
Satisfying
36
Average
171
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Most Helpful
Category
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Language
English
Show Reviews with Photos
Yudo A.
Business
9.3
/ 10
08 Jun 2022
Well I have very pleasant experienced to stay in. Comfortable bed in king size! I'm so happy to found their bathroom was very clean. Kindly and helpful staff. Thanks D'Carol
2 liked this review
Accommodation's Reply
17 Jun 2022
Dear Mr. Yudo,
"Warm Greetings From Us D'Carol Hotel Surabaya"
Thank you for sharing your experience with us. We are happy to know that you were impressed with the room you stayed in, and the friendly service from our team that has made you feel comfortable.
The whole team always tries to give the best for guests, thank you again and see you again.
IW
Ilmaa W. W.
6.2
/ 10
25 Dec 2023
The staff actually friendship but their receptionist not friendship and not helpful
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Accommodation's Reply
19 Jan 2024
Dear Ilmaa Widya."Warm Greetings from Us D'Carol Hotel Surabaya" Thank you for providing a review of your experience with us. The entire team always tries to provide the best for guests, once again thank you and see you again at D'Carol Hotel ππ.
OC
Olivey C.
9.7
/ 10
08 Jun 2023
First time staying at this hotel. The price is cheap and clean. There are towels and other toiletries. The service is very friendly and very helpful. There is a child-friendly room so my child wants to play and doesn't want to enter the room π€£I also help carry items from check-in to check-out. Even though there's a lot of stuff. Next will stay here again.
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3 liked this review
Accommodation's Reply
12 Jun 2023
Dear Mrs. Olivey Sasri Junita Supit."Warm Greetings From Us D'Carol Hotel Surabaya"Thank you for giving us your review/rating. We are happy to know that you were impressed by the room you stayed in, and the friendly service from our team that has made you feel comfortable. The entire team always tries to provide the best for guests, thank you again and see you again at D'Carol Hotel ππ.
ID
Indry D.
9.7
/ 10
06 Oct 2022
The rooms are clean, comfortable, the facilities are okay, the bathroom is clean.
6 liked this review
Accommodation's Reply
11 Oct 2022
Dear Hastita,
"Warm greetings from us D'Carol Hotel Surabaya".
Thank you for sharing your experience with us. We are happy to know that you were impressed with the room you stayed in, and the friendly service from our team that has made you feel comfortable.
The whole team always tries to give the best for guests, thank you again and see you again.
ad
andi d.
Family vacation
9.7
/ 10
01 Jul 2022
Spacious room and near the station
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Accommodation's Reply
05 Jul 2022
Dear Mr Andi,
"Warm Greetings From Us D'Carol Hotel Surabaya"
Thank you for sharing your experience with us. We are happy to know that you were impressed with the room you stayed in, and the friendly service from our team that has made you feel comfortable.
The whole team always tries to give the best for guests, thank you again and see you again.
ENDAH R. P. A.
9.4
/ 10
08 Oct 2022
For the hotel facilities are good. Clean rooms. When I asked to be cleaned again in the morning, I cleaned it too. Friendly service. Quiet atmosphere for rest. When I got out of the hotel at night, it was really quiet. Around the hotel at night no one sells food. So you have to go food or at the hotel restaurant. Even though it's very busy during the day.
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3 liked this review
Accommodation's Reply
13 Oct 2022
Dear Beautiful Mother,
"Warm greetings from us D'Carol Hotel Surabaya".
Thank you for sharing your experience with us. We are happy to know that you were impressed with the room you stayed in, and the friendly service from our team that has made you feel comfortable.
The whole team always tries to give the best for guests, thank you again and see you again.
IH
Indra H. B.
9.4
/ 10
24 Jun 2022
Clean, comfortable and strategic place.
Like this review?
Accommodation's Reply
28 Jun 2022
Dear Mr. Indra,
"Warm Greetings From Us D'Carol Hotel Surabaya"
Thank you for sharing your experience with us. We are happy to know that you were impressed with the room you stayed in, and the friendly service from our team that has made you feel comfortable.
The whole team always tries to give the best for guests, thank you again and see you again.
Aldo M. P. L.
9.1
/ 10
13 Jul 2022
The rooms are spacious, suitable for families, the bathrooms are clean.
5 liked this review
Accommodation's Reply
18 Jul 2022
Dear Mr Aldo,
Warm greetings from us. D'Carol Hotel Surabaya.
Thank you for sharing your experience with us. We are happy to know that you were impressed with the room you stayed in, and the friendly service from our team that has made you feel comfortable.
The whole team always tries to give the best for guests, thank you again and see you again.
Sulistiyowati
9
/ 10
29 May 2023
Strategic location in the city, near markets, malls and culinary delights. Easy transportation. So everywhere if you use grab it's not expensive, what's unfortunate is that when you enter the room you get very dirty sheets, they don't change them, they become very dirty. Please check and if it's like that it should be replaced, the stir isn't clean enough so I'm not sure whether to wash it or not. For others it's okay, there is soap, brush and paste, drawers and wardrobe, the room is quite spacious at that price. Thank You. Hopefully next time there will be even better.
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5 liked this review
Accommodation's Reply
02 Jun 2023
Dear Mr/Mrs Sulistyowati."Warm Greetings From Us D'Carol Hotel Surabaya"Thank you for giving us your review/rating. We are happy to know that you were impressed by the room you stayed in, and the friendly service from our team that has made you feel comfortable. Regarding the problems with bed sheets, blankets or towels in the room, we make sure they are in clean condition and are always replaced with clean ones after every change of guests. The whole team always tries to give the best for guests. Once again, thank you and see you again at D'Carol Hotel ππ.
Dewa A. W.
Transit
8.8
/ 10
05 Jan 2023
The place is clean and comfortable. Recommendations, affordable prices
4 liked this review
Accommodation's Reply
09 Jan 2023
Dear Mr./Mrs. Deny
"Warm Greetings From Us D'Carol Hotel Surabaya"
Thank you for giving us your review/rating. We are happy to know that you were impressed by the room you stayed in, and the friendly service from our team that has made you feel comfortable. We will evaluate again so that we can serve you better.
The entire team always tries to provide the best for guests, thank you again and see you again at D'Carol Hotel
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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