Grand Valonia

Hotels
Preferred Partner
8,6
/10
Very Good
966 reviews

What Guests Say About Their Stay

r***a

10,0
/ 10
I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.
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kapten y.

9,4
/ 10
The hotel is comfortable and has a swimming pool, the AC is on well and functions very well, the shower heater also functions well. Apart from that, the rooms are clean and tidy, and the staff are very friendly and professional. The security guard was also very helpful, then I left something behind. Masha Allah, the item was packaged to be returned by the hotel. It's really worth it to stay here.
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E***g

9,6
/ 10
The hotel staff is very friendly and helpful. The environment is clean and comfortable, the food is also delicious.
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t***o

10,0
/ 10
Resepsionis ramah banget, tempat bersih, nyaman, dan parkir luas, musala bersih, kolam renangnya bagus dan banyak tempat duduk untuk santai di teras.

F***i

10,0
/ 10
I've stayed here before, the standard type is quite good and comfortable. This time upgrading to deluxe is really great, smart TV, comfortable room, complete bathroom amenities, there is a hair dryer. I really like the deluxe type. The service is really good, the staff is friendly, if there are any problems, they are immediately handled and processed quickly so that guests are comfortable. The food also tastes good, the price is affordable. The bestttt is really great🫶🏻
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In the Area
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Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Valonia is located in area / city Sumbersari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Valonia

Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121
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Lobby Grand Valonia
Exterior 2 Grand Valonia

Discover More About Grand Valonia

About Grand Valonia

Welcome to Grand Valonia, a luxurious haven nestled in the heart of $region. This exquisite hotel is designed to provide guests with an unforgettable experience, combining modern amenities with a touch of local charm. From the moment you step into the grand lobby, you’ll be greeted by warm hospitality and a serene atmosphere that sets the tone for your stay. The hotel features elegantly appointed rooms, each designed with comfort and style in mind, ensuring that you feel right at home.

Grand Valonia is not just a place to stay; it’s a destination in itself. With its stunning architecture and beautifully landscaped gardens, the hotel offers a peaceful retreat from the hustle and bustle of everyday life. Whether you’re traveling for business or leisure, you’ll find everything you need to make your stay enjoyable. The hotel boasts a range of facilities, including a state-of-the-art fitness center, a relaxing spa, and a sparkling swimming pool, perfect for unwinding after a long day of exploring.

One of the standout features of Grand Valonia is its commitment to sustainability. The hotel has implemented various eco-friendly practices, from energy-efficient lighting to water conservation measures, ensuring that your stay is not only luxurious but also environmentally responsible. Guests can indulge in delicious meals at the on-site restaurant, which offers a menu filled with locally sourced ingredients, showcasing the rich culinary heritage of the region.

Why should you choose Grand Valonia for your next getaway? The answer is simple: unparalleled service, exceptional amenities, and a prime location that puts you close to the best attractions in $region. Whether you’re looking to relax by the pool, explore the local culture, or indulge in a spa treatment, Grand Valonia has something for everyone. With a dedicated staff ready to cater to your every need, you can rest assured that your stay will be nothing short of extraordinary.

Why You Should Stay at Grand Valonia

Staying at Grand Valonia means immersing yourself in luxury and comfort. The hotel’s prime location allows easy access to nearby attractions, making it an ideal base for your adventures. The spacious rooms are equipped with modern amenities, including free Wi-Fi, flat-screen TVs, and plush bedding, ensuring a restful night’s sleep. Additionally, the hotel’s attentive staff is always on hand to assist with any requests, making your stay as seamless as possible.

Best Time to Stay at Grand Valonia

The best time to visit Grand Valonia is during the dry season, which typically runs from May to September. During these months, you can expect pleasant weather, perfect for exploring the outdoors and enjoying the hotel’s facilities. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October, when the crowds are thinner, and you can enjoy a more relaxed atmosphere.

Transportation and Accessibility

Access to the Airport

Getting to Grand Valonia is a breeze, thanks to its convenient location near the airport. The hotel is just a short drive away from the main airport in $region, making it easily accessible for travelers. Whether you choose to take a taxi, shuttle service, or rent a car, you’ll find that reaching the hotel is quick and hassle-free. The hotel also offers airport transfer services for added convenience, ensuring a smooth start to your vacation.

Public Transportation

If you prefer to explore the area using public transportation, Grand Valonia is well-connected to the local transit system. Buses and taxis are readily available, allowing you to navigate the city with ease. The hotel’s staff can assist you in finding the best routes and schedules, ensuring that you can make the most of your time in $region. With public transportation options nearby, you can easily visit local attractions, restaurants, and shopping areas without the need for a car.

Unique Facilities at Grand Valonia

1. Luxurious Spa Services

Indulge in a range of rejuvenating treatments at the hotel’s luxurious spa. From massages to facials, the skilled therapists will help you unwind and relax during your stay.

2. State-of-the-Art Fitness Center

Stay active during your vacation with access to the hotel’s modern fitness center, equipped with the latest exercise machines and free weights.

3. Infinity Pool with Scenic Views

Take a dip in the stunning infinity pool that overlooks the beautiful landscape of $region. It’s the perfect spot to relax and soak up the sun.

Nearby Attractions at Grand Valonia

1. Beautiful Beaches

Just a short drive from Grand Valonia, you’ll find some of the most beautiful beaches in $region. Spend your days lounging on the sand, swimming in the crystal-clear waters, or trying out water sports like snorkeling and surfing. The closest beach is only 10 minutes away, making it easy to enjoy a day by the sea.

2. Local Markets

Experience the vibrant culture of $region by visiting the local markets, where you can find fresh produce, handmade crafts, and delicious street food. The nearest market is about 15 minutes from the hotel, offering a great opportunity to immerse yourself in the local lifestyle.

3. Historical Landmarks

History buffs will love exploring the historical landmarks near Grand Valonia. From ancient temples to colonial architecture, there’s plenty to see and learn. The closest landmark is just 20 minutes away, making it easy to spend a day discovering the rich history of the area.

4. Nature Parks

For those who love the outdoors, there are several nature parks nearby where you can hike, bike, or simply enjoy the stunning scenery. The nearest park is approximately 25 minutes from the hotel, offering trails for all skill levels.

5. Cultural Experiences

Immerse yourself in the local culture by participating in workshops and events that showcase traditional crafts, music, and dance. Many cultural experiences are available within a 30-minute drive from Grand Valonia.

6. Adventure Activities

If you’re seeking adventure, there are plenty of thrilling activities to try, such as zip-lining, rock climbing, and ATV tours. The nearest adventure park is about 35 minutes away, providing an adrenaline-pumping experience.

7. Scenic Viewpoints

Don’t miss the chance to visit scenic viewpoints that offer breathtaking views of the surrounding landscape. The closest viewpoint is just 40 minutes from the hotel, perfect for capturing stunning photos.

8. Art Galleries

Art enthusiasts will appreciate the local art galleries showcasing the work of talented artists from $region. The nearest gallery is only 45 minutes away, making it a great way to spend an afternoon.

9. Culinary Tours

Food lovers can embark on culinary tours that highlight the best local dishes and dining experiences. The nearest culinary tour starts just 50 minutes from Grand Valonia, offering a delicious way to explore the area.

10. Nightlife

Experience the vibrant nightlife of $region with bars, clubs, and live music venues. The closest nightlife spot is about 55 minutes away, providing a fun way to unwind after a day of exploring.

Tips and Tricks for Staying at Grand Valonia

Tips During Your Stay

To make the most of your stay at Grand Valonia, consider these helpful tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the staff for recommendations on local attractions and dining options. Lastly, take advantage of the hotel’s concierge services to help plan your itinerary.

Tips for Enjoying Hotel Facilities

Make the most of the hotel’s facilities by scheduling spa treatments in advance, especially during peak seasons. If you plan to use the fitness center, consider going early in the morning or later in the evening to avoid crowds. And don’t forget to explore the hotel’s dining options, as they often feature seasonal menus and special events.

Why Book Grand Valonia on Traveloka

Extensive Accommodation Options

When you book Grand Valonia on Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform offers detailed descriptions and photos, making it easy to find the perfect fit for your needs.

Easy and Flexible Payment Options

Traveloka provides easy and flexible payment options, allowing you to choose the method that works best for you. With options like Pay at Hotel, you can enjoy peace of mind knowing that you won’t be charged until you arrive. Plus, with PayLater, you can save even more and manage your travel budget effectively.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you’ll earn points that can be redeemed for discounts and special perks. This program is designed to reward loyal customers, making your travel experience even more enjoyable.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide valuable insights into the experiences of other travelers, helping you make informed decisions about your stay at Grand Valonia. You can trust that the feedback is genuine and reflective of the hotel’s quality.

With all these advantages, there’s no reason not to choose Grand Valonia for your next getaway. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Grand Valonia

Bar, Cafe and Lounge Grand Valonia
Bar, Cafe and Lounge
Swimming Pool Grand Valonia
Swimming Pool
Functional Hall Grand Valonia
Functional Hall
Common Space Grand Valonia
Common Space
Lobby Grand Valonia
Lobby

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service

Things to Do

  • Garden
  • Outdoor pool

In-room Facilities

  • Shower
  • TV

Food and Drinks

  • Cafe

Connectivity

  • Free WiFi

Sports and Recreations

  • Pool or Snooker

Accommodation Policy & General Information in Grand Valonia

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Grand Valonia
98
Number of floors in Grand Valonia
3
Another facilities in Grand Valonia
Family room, Heater, Non-smoking room, Swimming pool, Smoking area

Frequently asked question in Grand Valonia

What are available facilities at Grand Valonia?
There are top facilites at Grand Valonia such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Valonia?
The standard check-in time at Grand Valonia is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Valonia?
Grand Valonia is a 3.0-star hotel.
How many floors does Grand Valonia have?
Grand Valonia has 3 floors.
How many rooms are available at Grand Valonia?
Grand Valonia has 98 rooms in total.
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More Reviews from Other Guests in Grand Valonia

8,6
Very Good
From 966 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,6

Location

8,5

Service and Facilites

8,7

People often mention about Grand Valonia
All
Ambiance (71)
Bedroom (60)
Distance to City Center (58)
Staff Friendliness (56)
Bathroom (56)
Hotel Area (53)
Accessibility (47)
Check-in/out Time (43)
Room Space (42)
Surroundings (41)
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Traveler Reviews Grand Valonia

Number of reviews per page
20
40
Customer reviews
Joko B.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Quite good, spacious room, but no television channels.
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Accommodation's Reply
21 May 2026
Dear Mr. Jogo, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding the facilities and services at our hotel restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We sincerely apologize that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management so that we can ensure your stay exceeds your expectations. Once again, we appreciate your feedback and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 week(s) ago
The room smells musty, and the AC is not cold even though it is in a new building.
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Accommodation's Reply
21 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your feedback regarding the facilities and services at our hotel's restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management to ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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s***i
icon-origin-TRAVELOKA
8,3
/10
Reviewed 4 week(s) ago
For that price, it's okay, but we chose the wrong room because there were many reviews in the new building. We thought we would get a room in the new building, but it turned out we chose the old building, it was a bit damp, but it was okay for that price. Hopefully, the old building can be renovated so it's not damp, Sis.
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Accommodation's Reply
16 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. Thank you for your valuable feedback; it helps us improve our services and facilities in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with prompt, friendly, and attentive service. Thank you again for your excellent review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and very helpful with the problems I experienced, such as when I was confused about where my room was located, they immediately offered to take me there.
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Accommodation's Reply
04 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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R***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
My stay at this place was excellent. Upon arrival, I was greeted by friendly hotel staff. The room was well-equipped, comfortable, and very spacious. I highly recommend this affordable hotel with excellent amenities. I found the breakfast to be quite good, except the fried rice was a little too dry, and I received a spicy egg instead of a sunny-side-up egg. Thank you for offering such a great stay.
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Accommodation's Reply
30 Apr 2026
Dear Guests, A warm greeting from all staff at Hotel Gran Valonia. Thank you very much for your kind words regarding our hotel facilities. We are delighted to hear that you enjoyed your stay. Our hotel always strives to provide all guests with comfortable and high-quality service, and we sincerely appreciate your feedback. Your valuable comments will be greatly used to improve our services and facilities in the future. If you have any further requests or special needs, please do not hesitate to speak to our staff. We promise to provide meticulous, warm, and professional service to meet your needs. Thank you again for your kind review. We look forward to welcoming you back again. Sincerely, Muhammad Noval Mukolovin, General Manager, Hotel Gran Valonia, Café & Park
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Priyo I.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Fast response when there are problems and refund requests
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Accommodation's Reply
30 Apr 2026
Dear Mr. Priyo, From Grand Wallonia Jember Hotel, we respectfully request your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please feel free to contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your wonderful review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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A***F
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 9 week(s) ago
For staying overnight, the room is worth it... If possible, install an exhaust fan in the bathroom, so that the smell in the bathroom can be removed....👌
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Accommodation's Reply
13 Apr 2026
Dear Valued Guests, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your positive feedback regarding our hotel facilities. We are delighted to hear that you were satisfied with your stay. We are committed to providing all our guests with comfortable and high-quality facilities, and it is gratifying to see our efforts bear fruit. Thank you for your feedback; your comments are invaluable and help us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with attentive, friendly, and dedicated service. Thank you for your excellent review. We hope to welcome you back to our hotel again in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Friendly staff, clean rooms but smell a bit musty, there is a swimming pool but it is not well maintained
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you enjoyed your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. Thank you for your feedback; it is invaluable and helps us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you again for your wonderful review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
The place is a bit inside a village/housing area, but there are many cafe options around.
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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W***t
icon-origin-TRAVELOKA
8,6
/10
Reviewed 11 week(s) ago
The bathroom is not very clean, the food is not very varied, the hotel entrance is very far.
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Accommodation's Reply
26 Mar 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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D***e
icon-Business
Business
icon-origin-TRAVELOKA
8,3
/10
Reviewed 14 week(s) ago
Maybe you could pay more attention to the cleanliness of the room.
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Accommodation's Reply
26 Mar 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Henri
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly and the hotel is very comfortable. Recommended.
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Accommodation's Reply
09 Feb 2026
Dear Mr. Henry, Sincerely, Grand Wallonia Jember Hotel. We appreciate your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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A***e
icon-origin-TRAVELOKA
6,0
/10
Reviewed 19 week(s) ago
The room is very inadequate...including the wardrobe and the room walls which are very dirty...
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2 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
The hotel staff is very friendly and ready to help customers.
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 20 week(s) ago
Friendly hotel staff, luxurious facilities, cold air conditioning, clean bathroom, and very comfortable room
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6,2
/10
Reviewed 21 week(s) ago
not clean, too crowded, like the cost, old building
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 21 week(s) ago
The room is damp, a bit smelly, there is no wifi, I have reported that there is no FU. There are cockroaches, maybe because it is damp.
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Accommodation's Reply
15 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8,2
/10
Reviewed 22 week(s) ago
I stayed one night in the old building, and I got a corner room on the third floor. It was quite clean.
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Accommodation's Reply
08 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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sandiaga u.
icon-origin-TRAVELOKA
6,9
/10
Reviewed 22 week(s) ago
The room's AC isn't cold, especially room no. 303 deluxe
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Accommodation's Reply
15 Jan 2026
Dear Ms. Sandiagar, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay at our hotel again in the future, please contact our reception or management to ensure your stay exceeds your expectations. Once again, we appreciate your review and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Andik P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,7
/10
Reviewed 23 week(s) ago
The hotel building resembles an old house, unlike most hotels. The bathroom is poorly maintained. Hotel facilities, such as the swimming pool and cafe, are very far from access, and the atmosphere is somewhat scary. The hotel is located in a residential area and is not recommended.
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Accommodation's Reply
08 Jan 2026
Dear Mr. Andik, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our reception or management so that we can ensure your stay exceeds your expectations. Once again, we appreciate your review and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorrobin, General Manager, Grand Wallonia Cafe & Park Hotel
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8,6
Very Good
From 966 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,6

Location

8,5

Service and Facilites

8,7

People often mention about Grand Valonia
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Ambiance (71)
Bedroom (60)
Distance to City Center (58)
Staff Friendliness (56)
Bathroom (56)
Hotel Area (53)
Accessibility (47)
Check-in/out Time (43)
Room Space (42)
Surroundings (41)
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Traveler Reviews Grand Valonia

Number of reviews per page
20
40
Customer reviews
Joko B.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Quite good, spacious room, but no television channels.
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Accommodation's Reply
21 May 2026
Dear Mr. Jogo, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding the facilities and services at our hotel restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We sincerely apologize that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management so that we can ensure your stay exceeds your expectations. Once again, we appreciate your feedback and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 week(s) ago
The room smells musty, and the AC is not cold even though it is in a new building.
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Accommodation's Reply
21 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your feedback regarding the facilities and services at our hotel's restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management to ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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s***i
icon-origin-TRAVELOKA
8,3
/10
Reviewed 4 week(s) ago
For that price, it's okay, but we chose the wrong room because there were many reviews in the new building. We thought we would get a room in the new building, but it turned out we chose the old building, it was a bit damp, but it was okay for that price. Hopefully, the old building can be renovated so it's not damp, Sis.
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Accommodation's Reply
16 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. Thank you for your valuable feedback; it helps us improve our services and facilities in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with prompt, friendly, and attentive service. Thank you again for your excellent review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and very helpful with the problems I experienced, such as when I was confused about where my room was located, they immediately offered to take me there.
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Accommodation's Reply
04 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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R***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
My stay at this place was excellent. Upon arrival, I was greeted by friendly hotel staff. The room was well-equipped, comfortable, and very spacious. I highly recommend this affordable hotel with excellent amenities. I found the breakfast to be quite good, except the fried rice was a little too dry, and I received a spicy egg instead of a sunny-side-up egg. Thank you for offering such a great stay.
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Accommodation's Reply
30 Apr 2026
Dear Guests, A warm greeting from all staff at Hotel Gran Valonia. Thank you very much for your kind words regarding our hotel facilities. We are delighted to hear that you enjoyed your stay. Our hotel always strives to provide all guests with comfortable and high-quality service, and we sincerely appreciate your feedback. Your valuable comments will be greatly used to improve our services and facilities in the future. If you have any further requests or special needs, please do not hesitate to speak to our staff. We promise to provide meticulous, warm, and professional service to meet your needs. Thank you again for your kind review. We look forward to welcoming you back again. Sincerely, Muhammad Noval Mukolovin, General Manager, Hotel Gran Valonia, Café & Park
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Priyo I.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Fast response when there are problems and refund requests
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Accommodation's Reply
30 Apr 2026
Dear Mr. Priyo, From Grand Wallonia Jember Hotel, we respectfully request your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please feel free to contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your wonderful review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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A***F
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 9 week(s) ago
For staying overnight, the room is worth it... If possible, install an exhaust fan in the bathroom, so that the smell in the bathroom can be removed....👌
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Accommodation's Reply
13 Apr 2026
Dear Valued Guests, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your positive feedback regarding our hotel facilities. We are delighted to hear that you were satisfied with your stay. We are committed to providing all our guests with comfortable and high-quality facilities, and it is gratifying to see our efforts bear fruit. Thank you for your feedback; your comments are invaluable and help us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with attentive, friendly, and dedicated service. Thank you for your excellent review. We hope to welcome you back to our hotel again in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Friendly staff, clean rooms but smell a bit musty, there is a swimming pool but it is not well maintained
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you enjoyed your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. Thank you for your feedback; it is invaluable and helps us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you again for your wonderful review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
The place is a bit inside a village/housing area, but there are many cafe options around.
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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W***t
icon-origin-TRAVELOKA
8,6
/10
Reviewed 11 week(s) ago
The bathroom is not very clean, the food is not very varied, the hotel entrance is very far.
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Accommodation's Reply
26 Mar 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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D***e
icon-Business
Business
icon-origin-TRAVELOKA
8,3
/10
Reviewed 14 week(s) ago
Maybe you could pay more attention to the cleanliness of the room.
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Accommodation's Reply
26 Mar 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Henri
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly and the hotel is very comfortable. Recommended.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Mr. Henry, Sincerely, Grand Wallonia Jember Hotel. We appreciate your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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A***e
icon-origin-TRAVELOKA
6,0
/10
Reviewed 19 week(s) ago
The room is very inadequate...including the wardrobe and the room walls which are very dirty...
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2 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
The hotel staff is very friendly and ready to help customers.
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 20 week(s) ago
Friendly hotel staff, luxurious facilities, cold air conditioning, clean bathroom, and very comfortable room
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6,2
/10
Reviewed 21 week(s) ago
not clean, too crowded, like the cost, old building
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 21 week(s) ago
The room is damp, a bit smelly, there is no wifi, I have reported that there is no FU. There are cockroaches, maybe because it is damp.
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Accommodation's Reply
15 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8,2
/10
Reviewed 22 week(s) ago
I stayed one night in the old building, and I got a corner room on the third floor. It was quite clean.
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1 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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sandiaga u.
icon-origin-TRAVELOKA
6,9
/10
Reviewed 22 week(s) ago
The room's AC isn't cold, especially room no. 303 deluxe
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Ms. Sandiagar, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay at our hotel again in the future, please contact our reception or management to ensure your stay exceeds your expectations. Once again, we appreciate your review and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Andik P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,7
/10
Reviewed 23 week(s) ago
The hotel building resembles an old house, unlike most hotels. The bathroom is poorly maintained. Hotel facilities, such as the swimming pool and cafe, are very far from access, and the atmosphere is somewhat scary. The hotel is located in a residential area and is not recommended.
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Accommodation's Reply
08 Jan 2026
Dear Mr. Andik, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our reception or management so that we can ensure your stay exceeds your expectations. Once again, we appreciate your review and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorrobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Number of reviews per page
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