ibis Styles Malang

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8,5
/10
Very Good
6.951 reviews

What Guests Say About Their Stay

Staff Friendliness (182)
Distance To City Center (161)
Bedroom (161)
Ambiance (152)

D***h

9,1
/ 10
I enjoyed very much staying at this hotel. Friendly staff, room was comfy. Reasonable price with great quality. Great location. Appreciate also not to waste bottles, love the earth. Thank you.

Z***i

10,0
/ 10
The staff is friendly and smart. If I go back to Malang, I'll stay at Ibis Styles Malang.
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Densy T.

10,0
/ 10
I highly recommend this hotel; I've stayed here many times. The service is friendly. The pool has heated water. It's simply the best.
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S***i

9,7
/ 10
It was a pleasant experience. The staff were all smiling, and no one was grumpy. I wanted to buy a cake for my son's birthday, but the hotel gave me a free one. The pool was clean, and they gave me free towels. The breakfast was decent. I hope the good things can be maintained.
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r***a

10,0
/ 10
Been here a lot with my parents, and this year, it's my first time here as a parent. Awesome staff, good services, comfy room, and family-friendly hotel. Definitely will be back here again next time.
In the Area
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Jl. Letjend S. Parman No. 45, Purwantoro, Kec. Blimbing,, Kota Malang, Blimbing, Malang, Jawa Timur, Indonesia, 65122

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Styles Malang is located in area / city Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Styles Malang

Jl. Letjend S. Parman No. 45, Purwantoro, Kec. Blimbing,, Kota Malang, Blimbing, Malang, Jawa Timur, Indonesia, 65122
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About ibis Styles Malang

Located in the heart of East Java,

ibis Styles Malang

is a vibrant and modern hotel that perfectly blends comfort with style. This hotel is not just a place to stay; it’s an experience that captures the essence of Malang’s rich culture and stunning landscapes. With its unique design and contemporary amenities, ibis Styles Malang caters to both leisure and business travelers, making it an ideal choice for anyone visiting this beautiful city.

The hotel features a variety of rooms that are designed with a playful yet sophisticated aesthetic. Each room is equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and comfortable bedding, ensuring that guests have everything they need for a relaxing stay. The colorful decor and artistic touches throughout the hotel create a welcoming atmosphere that reflects the local culture.

One of the standout features of ibis Styles Malang is its commitment to providing exceptional service. The friendly staff is always on hand to assist with any requests, whether it’s arranging transportation, providing local recommendations, or ensuring that your stay is as comfortable as possible. This dedication to customer service sets ibis Styles Malang apart from other hotels in the area.

In addition to its comfortable accommodations, the hotel offers a range of facilities designed to enhance your stay. Guests can enjoy a delicious breakfast buffet each morning, featuring a variety of local and international dishes. The hotel also boasts a fitness center, swimming pool, and meeting rooms, making it a great choice for business travelers as well.

Another highlight of ibis Styles Malang is its strategic location. Situated close to many of Malang’s top attractions, guests can easily explore the city’s rich history and vibrant culture. Whether you’re interested in visiting local markets, historical sites, or natural wonders, ibis Styles Malang serves as the perfect base for your adventures.

Why You Should Stay at ibis Styles Malang

Choosing to stay at ibis Styles Malang means opting for a hotel that prioritizes guest satisfaction. With its modern amenities, exceptional service, and prime location, it’s an excellent choice for travelers looking to experience the best of Malang. The hotel’s unique design and vibrant atmosphere make it a memorable place to stay, ensuring that your visit to East Java is both enjoyable and comfortable.

Best Time to Stay at ibis Styles Malang

The best time to visit Malang is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer fewer crowds and lower prices, consider visiting during the shoulder seasons of March and November. Regardless of when you choose to visit, ibis Styles Malang offers a welcoming environment year-round.

Transportation and Accessibility

Access to the Airport

ibis Styles Malang is conveniently located approximately 15 kilometers from Abdul Rachman Saleh Airport, making it easily accessible for travelers arriving by air. The hotel offers shuttle services for guests, ensuring a hassle-free transfer to and from the airport. Additionally, taxis and ride-sharing services are readily available, providing further convenience for those traveling to and from the airport.

Public Transportation

For those looking to explore Malang and its surroundings, public transportation options are plentiful. The hotel is situated near several bus stops, making it easy to catch local buses that connect to various parts of the city. Additionally, the hotel staff can assist with arranging private transportation or provide information on local transportation options, ensuring that you can navigate the area with ease.

Unique Facilities at ibis Styles Malang

1. Swimming Pool

The swimming pool at ibis Styles Malang is a perfect spot to unwind after a day of exploring. Surrounded by lush greenery, it offers a serene environment for guests to relax and soak up the sun.

2. Fitness Center

Stay active during your stay with the hotel’s well-equipped fitness center. Whether you prefer cardio workouts or strength training, the fitness center has everything you need to maintain your routine.

3. Meeting Rooms

For business travelers, ibis Styles Malang offers modern meeting rooms equipped with the latest technology. These spaces are perfect for conferences, meetings, or events, ensuring a productive environment.

Nearby Attractions at ibis Styles Malang

1. Malang City Square

Located just 3 kilometers from ibis Styles Malang, Malang City Square is a vibrant hub where locals and tourists gather. The square features beautiful gardens, fountains, and a variety of food stalls offering local delicacies. It’s a great place to relax and soak in the local atmosphere.

2. Jodipan Colorful Village

Approximately 4 kilometers from the hotel, Jodipan Colorful Village is a must-visit for those looking to experience Malang’s artistic side. This vibrant neighborhood is known for its colorful houses and street art, making it a popular spot for photography and exploration.

3. Taman Rekreasi Sengkaling

Just 5 kilometers away, Taman Rekreasi Sengkaling is a family-friendly park that offers a variety of recreational activities. From water slides to playgrounds, it’s a great place for families to spend a day enjoying the outdoors.

4. Batu Night Spectacular

Located about 15 kilometers from the hotel, Batu Night Spectacular is an amusement park that comes alive at night. With various rides, games, and food stalls, it’s a fun destination for visitors of all ages.

5. Museum Angkut

Approximately 14 kilometers from ibis Styles Malang, Museum Angkut is a unique transportation museum that showcases a vast collection of vehicles from different eras. The museum offers interactive exhibits and themed areas, making it an engaging experience for visitors.

6. Coban Rondo Waterfall

For nature lovers, Coban Rondo Waterfall is a stunning destination located about 20 kilometers from the hotel. Surrounded by lush forests, this picturesque waterfall is perfect for hiking and enjoying the natural beauty of East Java.

7. Singosari Temple

Just 10 kilometers away, Singosari Temple is a historical site that dates back to the 13th century. This ancient temple is a fascinating place to explore and learn about the region’s rich history.

8. Selecta Recreational Park

Located around 18 kilometers from the hotel, Selecta Recreational Park is a beautiful garden and amusement park that offers stunning views of the surrounding mountains. It’s a great place to relax and enjoy a picnic with family and friends.

9. Taman Safari Indonesia II

About 25 kilometers from ibis Styles Malang, Taman Safari Indonesia II is a wildlife park where visitors can see a variety of animals in their natural habitats. The park offers safari tours, animal shows, and interactive experiences, making it a fun outing for families.

10. Alun-Alun Tugu Malang

Located just 2 kilometers from the hotel, Alun-Alun Tugu Malang is a historical landmark featuring a large monument and beautiful gardens. It’s a popular gathering place for locals and a great spot to enjoy the evening breeze.

Tips and Tricks for Staying at ibis Styles Malang

Tips During Your Stay

To make the most of your stay at ibis Styles Malang, consider these tips: always check for special promotions or packages that the hotel may offer, and don’t hesitate to ask the staff for local recommendations. They can provide valuable insights into the best places to eat and visit in the area.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by planning your day around the amenities. For instance, start your morning with a workout in the fitness center, followed by a refreshing dip in the pool. Don’t forget to indulge in the breakfast buffet, which offers a delightful selection of dishes to fuel your day.

Why Book ibis Styles Malang on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. This flexibility allows you to choose the perfect place to stay that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, making your travel planning easier and more affordable.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations. This transparency allows you to make informed decisions based on real experiences, ensuring that you choose the best hotel for your needs.

With all these advantages, there’s no reason not to choose ibis Styles Malang for your stay in East Java. Booking hotel through Traveloka ensures you have a seamless and enjoyable experience, making your trip to Malang truly unforgettable!

All facilities in ibis Styles Malang

Others ibis Styles Malang
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis Styles Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in ibis Styles Malang
11
Another facilities in ibis Styles Malang
Concierge, Express check-out, 24-hour Receptionist, WiFi in public area, Swimming pool

Frequently asked question in ibis Styles Malang

What are available facilities at ibis Styles Malang?
There are top facilites at ibis Styles Malang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Styles Malang?
The standard check-in time at ibis Styles Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Styles Malang?
ibis Styles Malang is a 3.0-star hotel.
How many floors does ibis Styles Malang have?
ibis Styles Malang has 11 floors.
Does ibis Styles Malang provide parking?
Yes, ibis Styles Malang provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in ibis Styles Malang

Overall Ratings & Reviews ibis Styles Malang

Traveloka (6.833)
Other sources (118)
8,6
Very Good
From 6.833 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,3

Location

8,8

Service and Facilites

8,6

People often mention about ibis Styles Malang
All
Staff Friendliness (117)
Ambiance (109)
Bedroom (108)
Distance to City Center (104)
Bathroom (102)
Accessibility (95)
Room Space (91)
Hotel Area (88)
Family Friendly (86)
Wifi (82)
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Traveler Reviews ibis Styles Malang

Number of reviews per page
20
40
Customer reviews
Z***L
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 hour(s) ago
Close to everything. Located in the city center, it's very convenient for those who like to explore Malang.
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Verified Traveler
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 day(s) ago
The service was good and pleasant, the hotel was eco-friendly, and the hotel was clean and quiet, although there were a few things that could be improved, such as the in-room dining and the layout. Overall, my stay at the ibis Styles Malang was quite comfortable and satisfying. 5-star rating: Room ★★★★ Cleanliness ★★★★ Service ★★★★ Facilities ★★★★ Room: The room was clean and tidy, but unfortunately, the toilet was not well maintained and had an unpleasant odor. The crusty/rusty toilet bowl was visible from the foot of the mattress when the toilet door was not closed. The mattress was quite firm, but relatively comfortable enough for me, and the bolster really made for a very satisfying sleep, plus there were no small, logo-emblazoned pillows that usually look shabby. The mattress was very good, and the additional reading light was very useful for light or aesthetic lighting. The desk was quite sturdy even though it was against the wall, not brittle or moving when pressed. My room was in front of the elevator, but I never heard any disturbing noise from outside. The soundproofing was good. In-Room Dining: Unfortunately, in-room dining isn't open 24 hours, even though the tent card stated it was open 24 hours. (It didn't say it was open until 10 p.m., or maybe I missed it). I ordered the next day, but the menu I wanted wasn't available, which was quite disappointing. My order arrived fairly quickly, even though I was told it would be late because breakfast was closing. Unfortunately, the condition was also less than satisfactory. The spring rolls I ordered were quite oily, broken, and a bit cold, while some of the drinks weren't cold enough (there wasn't enough ice) and some didn't taste right. The good things were the various payment options, including QRIS, and the service from the hotel staff who delivered them. Facilities: The heated swimming pool, accompanied by the cool Malang air, was very pleasant. Unfortunately, the restrooms/changing rooms were small and not separated for men and women. The gym equipment was basic: a stationary bike, treadmill, bench press, some dumbbells, and a water dispenser. The lobby is quite comfortable and provides a welcome drink. Unfortunately, there are only a few waiting sofas and they are too low for my comfort. However, online booking is very satisfying because you have to hand it in to the receptionist and provide the hotel room number, so there is less chance of a mix-up or problems after arrival. The elevator is slightly inward, unfortunately, you have to pass through the disabled toilet with the door open, so the smell is not very pleasant. I also think it's quite uncomfortable for toilet users to go out the door directly facing people waiting for the elevator. While most restrooms still have a buffer area that is not immediately visible, the comfort is very different.
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Prastiwi A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
When I have an event in Malang, I always stay at the Ibis Hotel. The rooms are clean, with hot water always available. The breakfast menu is varied and delicious. The room offers a view of Malang's city lights. In the morning, the kids can swim in the hotel pool. The kids are also happy to stay here. I will stay here again next time. Thank you Ibis for the friendly, helpful staff, and the fast check-in and checkout process.
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S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The view is nice from outside the room.
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P***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Friendly service, clean and comfortable rooms for resting.
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D***y
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Clean and friendly service, not noisy.
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
A warm swimming pool. A wide variety of delicious food. I arrived at 9 a.m. and was helped through the check-in queue and was able to leave my luggage. I was informed at 1:30 p.m. that my room key was ready for pick-up. Thank you, Ibis Hotel.
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F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Very good service 🤗 Helped me pack my check-out because I was stuck in traffic, huhuhu. Thank you.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you were impressed with the excellent service from our team, and we would be happy to assist you with your checkout process if you are experiencing time constraints due to traffic. Our attentiveness and willingness to assist with guest needs are part of our commitment to providing a comfortable stay. Thank you for your compliments. We hope to welcome you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Clean and comfortable hotel, friendly hotel staff.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of the hotel and the friendliness of our staff. Your positive feedback encourages our entire team to strive to provide the best service to all our guests. We hope to welcome you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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Yosephine M. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
A pleasant experience during a staycation with the family. Good service and a family-friendly hotel atmosphere. The swimming pool is comfortable because it's not exposed to direct sunlight. A small suggestion from me: the air conditioning shouldn't be too cold. Thank you 🙏
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Accommodation's Reply
13 Jul 2026
Dear Mr./Ms. Josephine M.I., Thank you for taking the time to share your family's vacation experience at ibis Styles Malang. We are delighted to hear that you and your family enjoyed your stay with us. From the excellent service and family-friendly atmosphere to the comfort of the semi-enclosed pool protected from direct sunlight, your positive review inspires our entire team. We also appreciate your feedback regarding the air conditioning not being sufficiently cool. We apologize for any inconvenience this may have caused. We have forwarded this feedback to our engineering team for consideration and evaluation so that we can further improve guest comfort. Thank you for your trust in ibis Styles Malang. We hope to welcome you and your family back again in the future. Sincerely, Ina Rianawati, General Manager
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Retail K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Nice and clean, good food.
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Accommodation's Reply
13 Jul 2026
Dear Retail Sales, Thank you for rating ibis Styles Malang 1 star. We are delighted to know that you enjoyed your stay with us. Your compliments motivate our entire team to strive for the best service and create memorable experiences for all guests. We hope to welcome you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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ari c. b.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
Nice room. Nice pool view.
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Accommodation's Reply
13 Jul 2026
Dear Mr. Ari C. B., Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you enjoyed the comfort of your room and our beautiful swimming pool. Your positive review encourages our entire team to continue striving to provide memorable guest experiences. We hope to welcome you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The hotel is comfortable, close to the city center.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you felt comfortable during your stay and appreciated the hotel's location near the city center. Your positive feedback encourages us to continue providing the best possible experience for all our guests. We look forward to welcoming you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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W***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Recommended accommodation in Malang city, easy access and warm water pool.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for sharing your review of ibis Styles Malang. We are delighted to hear that you recommended our hotel and appreciated its convenient location and heated pool. Your positive feedback motivates our entire team to continue striving to provide the best possible guest experience. We look forward to welcoming you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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D***h
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
I enjoyed very much staying at this hotel. Friendly staff, room was comfy. Reasonable price with great quality. Great location. Appreciate also not to waste bottles, love the earth. Thank you.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at ibis Styles Malang. We are delighted to know that you enjoyed your stay and appreciated our friendly staff, comfortable room, convenient location, and the value we offer. It is especially rewarding to hear that you support our sustainability initiative to reduce single-use plastic by minimizing bottled water usage. Your appreciation encourages us to continue our commitment to caring for both our guests and the environment. Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay at ibis Styles Malang. Sincerely yours, Ina Rianawati General Manager
S***a
icon-origin-TRAVELOKA
8,4
/10
Reviewed 6 week(s) ago
Unfortunately, the bathroom exhaust isn't working properly, so when you enter, you still smell of urine. Hopefully, this can be fixed so we can continue to provide optimal service.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We apologize for any inconvenience you may have experienced that may have affected your comfort during your stay. We have forwarded your feedback to our housekeeping and maintenance teams for immediate investigation and improvement. Thank you for your interest and feedback, which is very important to us. We hope to welcome you back to ibis Styles Malang again for an even better stay on your next visit. Sincerely, Ina Rianawati, General Manager
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J***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Nice, strategic location. Not far from sightseeing spots. Comfortable bed.
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Z***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The staff is friendly and smart. If I go back to Malang, I'll stay at Ibis Styles Malang.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you had a friendly and professional experience with our staff, and we are pleased to know that your experience has inspired you to choose ibis Styles Malang for your next stay in Malang. Thank you for your trust, and we hope to welcome you back again in the future. Sincerely, Ina Rianawati, General Manager
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Muhammad S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
There was a problem with the AC. But the hotel responded immediately. So good 👏
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Accommodation's Reply
24 Jun 2026
Dear Mr. Muhammad S., Thank you for taking the time to share your experience staying at ibis Styles Malang. We apologize for the air conditioning issue in your room. However, we are pleased to hear that our team was able to respond and resolve the problem quickly, ensuring your comfort. Thank you for your compliments to our team. We hope to welcome you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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Nur K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly staff. Centrally located. Delicious food.
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Accommodation's Reply
24 Jun 2026
Dear Ms. Noor, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you were impressed with the friendliness of our staff, the excellent central location, and the delicious food we served. Your positive review encourages our entire team to continue striving to provide the best service. Thank you for your trust in ibis Styles Malang. We hope to welcome you back again in the future. Sincerely, Ina Rianawati, General Manager
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ibis Styles Malang

Traveloka (6.833)
Other sources (118)
8,6
Very Good
From 6.833 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,3

Location

8,8

Service and Facilites

8,6

People often mention about ibis Styles Malang
All
Staff Friendliness (117)
Ambiance (109)
Bedroom (108)
Distance to City Center (104)
Bathroom (102)
Accessibility (95)
Room Space (91)
Hotel Area (88)
Family Friendly (86)
Wifi (82)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ibis Styles Malang

Number of reviews per page
20
40
Customer reviews
Z***L
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 hour(s) ago
Close to everything. Located in the city center, it's very convenient for those who like to explore Malang.
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Verified Traveler
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 day(s) ago
The service was good and pleasant, the hotel was eco-friendly, and the hotel was clean and quiet, although there were a few things that could be improved, such as the in-room dining and the layout. Overall, my stay at the ibis Styles Malang was quite comfortable and satisfying. 5-star rating: Room ★★★★ Cleanliness ★★★★ Service ★★★★ Facilities ★★★★ Room: The room was clean and tidy, but unfortunately, the toilet was not well maintained and had an unpleasant odor. The crusty/rusty toilet bowl was visible from the foot of the mattress when the toilet door was not closed. The mattress was quite firm, but relatively comfortable enough for me, and the bolster really made for a very satisfying sleep, plus there were no small, logo-emblazoned pillows that usually look shabby. The mattress was very good, and the additional reading light was very useful for light or aesthetic lighting. The desk was quite sturdy even though it was against the wall, not brittle or moving when pressed. My room was in front of the elevator, but I never heard any disturbing noise from outside. The soundproofing was good. In-Room Dining: Unfortunately, in-room dining isn't open 24 hours, even though the tent card stated it was open 24 hours. (It didn't say it was open until 10 p.m., or maybe I missed it). I ordered the next day, but the menu I wanted wasn't available, which was quite disappointing. My order arrived fairly quickly, even though I was told it would be late because breakfast was closing. Unfortunately, the condition was also less than satisfactory. The spring rolls I ordered were quite oily, broken, and a bit cold, while some of the drinks weren't cold enough (there wasn't enough ice) and some didn't taste right. The good things were the various payment options, including QRIS, and the service from the hotel staff who delivered them. Facilities: The heated swimming pool, accompanied by the cool Malang air, was very pleasant. Unfortunately, the restrooms/changing rooms were small and not separated for men and women. The gym equipment was basic: a stationary bike, treadmill, bench press, some dumbbells, and a water dispenser. The lobby is quite comfortable and provides a welcome drink. Unfortunately, there are only a few waiting sofas and they are too low for my comfort. However, online booking is very satisfying because you have to hand it in to the receptionist and provide the hotel room number, so there is less chance of a mix-up or problems after arrival. The elevator is slightly inward, unfortunately, you have to pass through the disabled toilet with the door open, so the smell is not very pleasant. I also think it's quite uncomfortable for toilet users to go out the door directly facing people waiting for the elevator. While most restrooms still have a buffer area that is not immediately visible, the comfort is very different.
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Prastiwi A.
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10,0
/10
Reviewed 1 week(s) ago
When I have an event in Malang, I always stay at the Ibis Hotel. The rooms are clean, with hot water always available. The breakfast menu is varied and delicious. The room offers a view of Malang's city lights. In the morning, the kids can swim in the hotel pool. The kids are also happy to stay here. I will stay here again next time. Thank you Ibis for the friendly, helpful staff, and the fast check-in and checkout process.
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S***h
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
The view is nice from outside the room.
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P***u
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Leisure
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8,5
/10
Reviewed 1 week(s) ago
Friendly service, clean and comfortable rooms for resting.
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D***y
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8,8
/10
Reviewed 2 week(s) ago
Clean and friendly service, not noisy.
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
A warm swimming pool. A wide variety of delicious food. I arrived at 9 a.m. and was helped through the check-in queue and was able to leave my luggage. I was informed at 1:30 p.m. that my room key was ready for pick-up. Thank you, Ibis Hotel.
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F***h
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Staycation
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9,1
/10
Reviewed 3 week(s) ago
Very good service 🤗 Helped me pack my check-out because I was stuck in traffic, huhuhu. Thank you.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you were impressed with the excellent service from our team, and we would be happy to assist you with your checkout process if you are experiencing time constraints due to traffic. Our attentiveness and willingness to assist with guest needs are part of our commitment to providing a comfortable stay. Thank you for your compliments. We hope to welcome you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Clean and comfortable hotel, friendly hotel staff.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of the hotel and the friendliness of our staff. Your positive feedback encourages our entire team to strive to provide the best service to all our guests. We hope to welcome you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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Yosephine M. I.
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Staycation
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8,5
/10
Reviewed 4 week(s) ago
A pleasant experience during a staycation with the family. Good service and a family-friendly hotel atmosphere. The swimming pool is comfortable because it's not exposed to direct sunlight. A small suggestion from me: the air conditioning shouldn't be too cold. Thank you 🙏
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Accommodation's Reply
13 Jul 2026
Dear Mr./Ms. Josephine M.I., Thank you for taking the time to share your family's vacation experience at ibis Styles Malang. We are delighted to hear that you and your family enjoyed your stay with us. From the excellent service and family-friendly atmosphere to the comfort of the semi-enclosed pool protected from direct sunlight, your positive review inspires our entire team. We also appreciate your feedback regarding the air conditioning not being sufficiently cool. We apologize for any inconvenience this may have caused. We have forwarded this feedback to our engineering team for consideration and evaluation so that we can further improve guest comfort. Thank you for your trust in ibis Styles Malang. We hope to welcome you and your family back again in the future. Sincerely, Ina Rianawati, General Manager
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Retail K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Nice and clean, good food.
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Accommodation's Reply
13 Jul 2026
Dear Retail Sales, Thank you for rating ibis Styles Malang 1 star. We are delighted to know that you enjoyed your stay with us. Your compliments motivate our entire team to strive for the best service and create memorable experiences for all guests. We hope to welcome you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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ari c. b.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
Nice room. Nice pool view.
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Accommodation's Reply
13 Jul 2026
Dear Mr. Ari C. B., Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you enjoyed the comfort of your room and our beautiful swimming pool. Your positive review encourages our entire team to continue striving to provide memorable guest experiences. We hope to welcome you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The hotel is comfortable, close to the city center.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you felt comfortable during your stay and appreciated the hotel's location near the city center. Your positive feedback encourages us to continue providing the best possible experience for all our guests. We look forward to welcoming you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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W***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Recommended accommodation in Malang city, easy access and warm water pool.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for sharing your review of ibis Styles Malang. We are delighted to hear that you recommended our hotel and appreciated its convenient location and heated pool. Your positive feedback motivates our entire team to continue striving to provide the best possible guest experience. We look forward to welcoming you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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D***h
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
I enjoyed very much staying at this hotel. Friendly staff, room was comfy. Reasonable price with great quality. Great location. Appreciate also not to waste bottles, love the earth. Thank you.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at ibis Styles Malang. We are delighted to know that you enjoyed your stay and appreciated our friendly staff, comfortable room, convenient location, and the value we offer. It is especially rewarding to hear that you support our sustainability initiative to reduce single-use plastic by minimizing bottled water usage. Your appreciation encourages us to continue our commitment to caring for both our guests and the environment. Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay at ibis Styles Malang. Sincerely yours, Ina Rianawati General Manager
S***a
icon-origin-TRAVELOKA
8,4
/10
Reviewed 6 week(s) ago
Unfortunately, the bathroom exhaust isn't working properly, so when you enter, you still smell of urine. Hopefully, this can be fixed so we can continue to provide optimal service.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We apologize for any inconvenience you may have experienced that may have affected your comfort during your stay. We have forwarded your feedback to our housekeeping and maintenance teams for immediate investigation and improvement. Thank you for your interest and feedback, which is very important to us. We hope to welcome you back to ibis Styles Malang again for an even better stay on your next visit. Sincerely, Ina Rianawati, General Manager
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J***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Nice, strategic location. Not far from sightseeing spots. Comfortable bed.
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Z***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The staff is friendly and smart. If I go back to Malang, I'll stay at Ibis Styles Malang.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you had a friendly and professional experience with our staff, and we are pleased to know that your experience has inspired you to choose ibis Styles Malang for your next stay in Malang. Thank you for your trust, and we hope to welcome you back again in the future. Sincerely, Ina Rianawati, General Manager
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Muhammad S.
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Staycation
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10,0
/10
Reviewed 7 week(s) ago
There was a problem with the AC. But the hotel responded immediately. So good 👏
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Accommodation's Reply
24 Jun 2026
Dear Mr. Muhammad S., Thank you for taking the time to share your experience staying at ibis Styles Malang. We apologize for the air conditioning issue in your room. However, we are pleased to hear that our team was able to respond and resolve the problem quickly, ensuring your comfort. Thank you for your compliments to our team. We hope to welcome you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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Nur K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly staff. Centrally located. Delicious food.
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Accommodation's Reply
24 Jun 2026
Dear Ms. Noor, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that you were impressed with the friendliness of our staff, the excellent central location, and the delicious food we served. Your positive review encourages our entire team to continue striving to provide the best service. Thank you for your trust in ibis Styles Malang. We hope to welcome you back again in the future. Sincerely, Ina Rianawati, General Manager
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