Lemo Hotel Serpong

Hotels
Preferred Partner
8,3
/10
Very Good
3.642 reviews

What Guests Say About Their Stay

Staff Friendliness (52)
Bedroom (41)
Accessibility (39)
Distance To City Center (37)

G***t

10,0
/ 10
Staying here started out of ignorance and accident, but ended with happiness because it turned out the hotel provided comfort in terms of service, price, atmosphere, cleanliness, and delicious food, making me feel at home, thank God.
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H***i

9,7
/ 10
The hotel is strategic, clean, fragrant, kids friendly, the staff is friendly and helpful.
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hadi s.

9,7
/ 10
The breakfast is very satisfying, clean rooms just perfect for a holiday.
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Wahyudi

8,8
/ 10
Adem, quiet, the view is okay.
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Ana

8,5
/ 10
Nice room with a window with a village view. Nice breakfast. Nice services.
In the Area
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Jalan Raya Legok Kelapa Dua Serpong, Serpong, Tangerang Selatan, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Lemo Hotel Serpong is a good choice when you are visiting Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Lemo Hotel Serpong

Jalan Raya Legok Kelapa Dua Serpong, Serpong, Tangerang Selatan, Banten, Indonesia, 15810
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Lobby Lemo Hotel Serpong
Lobby 2 Lemo Hotel Serpong

Discover More About Lemo Hotel Serpong

About Lemo Hotel Serpong

Nestled in the vibrant area of Serpong, Banten, Lemo Hotel Serpong is a modern haven that combines comfort, style, and convenience. This hotel is designed to cater to both business and leisure travelers, offering a unique blend of hospitality and contemporary amenities. With its strategic location, Lemo Hotel Serpong serves as an ideal base for exploring the bustling city and its surrounding attractions.

The hotel features a variety of well-appointed rooms, each designed with the guest's comfort in mind. From cozy standard rooms to spacious suites, every accommodation option is equipped with modern furnishings, high-speed internet access, and flat-screen TVs. The warm and inviting atmosphere makes it easy for guests to unwind after a long day of exploring or meetings.

One of the standout features of Lemo Hotel Serpong is its commitment to providing exceptional service. The friendly staff is always on hand to assist with any requests, ensuring that every guest feels valued and cared for. Whether you need help with transportation, dining recommendations, or local attractions, the hotel staff is eager to help you make the most of your stay.

In addition to comfortable accommodations, Lemo Hotel Serpong offers a range of facilities designed to enhance your experience. Guests can enjoy a delicious breakfast buffet each morning, featuring a variety of local and international dishes. The hotel also boasts a fitness center, perfect for those looking to maintain their workout routine while traveling.

For business travelers, Lemo Hotel Serpong provides meeting rooms equipped with the latest technology, making it an excellent choice for conferences, seminars, or corporate events. The hotel's professional staff can assist with event planning and catering, ensuring a seamless experience from start to finish.

Why You Should Stay at Lemo Hotel Serpong

Choosing Lemo Hotel Serpong for your stay means opting for convenience and comfort. Its prime location allows easy access to major business districts, shopping centers, and entertainment venues. Whether you're in town for work or leisure, you'll find everything you need within reach.

Moreover, the hotel’s commitment to guest satisfaction sets it apart from other accommodations in the area. With a focus on personalized service, you can expect a warm welcome and attentive care throughout your stay. The combination of modern amenities and a friendly atmosphere makes Lemo Hotel Serpong a top choice for travelers.

Best Time to Stay at Lemo Hotel Serpong

The best time to visit Lemo Hotel Serpong is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for exploring the local attractions and enjoying outdoor activities. Additionally, this period often sees fewer crowds, allowing for a more relaxed experience.

However, if you're looking to experience local festivals or events, consider planning your visit around the various cultural celebrations that take place throughout the year. Regardless of when you choose to stay, Lemo Hotel Serpong promises a memorable experience.

Transportation and Accessibility

Access to the Airport

Lemo Hotel Serpong is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport, making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Additionally, taxis and ride-sharing services are readily available, providing guests with flexible transportation options.

Public Transportation

For those who prefer public transportation, Lemo Hotel Serpong is well-connected to the local transit system. The nearby commuter train station offers regular services to Jakarta and other surrounding areas, making it easy to explore the region. Buses and other forms of public transport are also available, providing guests with various options for getting around.

Unique Facilities at Lemo Hotel Serpong

1. Fitness Center

Stay active during your travels with access to the hotel's modern fitness center. Equipped with state-of-the-art exercise machines and free weights, the fitness center is perfect for maintaining your workout routine.

2. Meeting Rooms

Lemo Hotel Serpong features well-equipped meeting rooms that cater to business travelers. With high-speed internet and audio-visual equipment, these spaces are ideal for conferences, workshops, and corporate events.

3. Restaurant and Bar

Indulge in a culinary experience at the hotel's on-site restaurant, which offers a diverse menu of local and international dishes. The bar is the perfect spot to unwind with a refreshing drink after a long day.

Nearby Attractions at Lemo Hotel Serpong

1. AEON Mall BSD City

Located just 5 kilometers from Lemo Hotel Serpong, AEON Mall BSD City is a popular shopping destination featuring a wide range of retail stores, dining options, and entertainment facilities. This modern mall is perfect for a day of shopping or enjoying a meal with friends and family.

2. Scientia Garden

Approximately 6 kilometers away, Scientia Garden is a beautiful park that offers a serene escape from the hustle and bustle of the city. With lush greenery, walking paths, and recreational facilities, it's an ideal spot for a leisurely stroll or a picnic.

3. BSD Xtreme Park

For adventure seekers, BSD Xtreme Park is just 7 kilometers from the hotel. This outdoor park features various activities such as paintball, archery, and a flying fox, making it a great place for families and groups looking for fun.

4. Taman Kota 2 BSD

Located about 8 kilometers from Lemo Hotel Serpong, Taman Kota 2 is a spacious park that offers jogging tracks, playgrounds, and picnic areas. It's a great place to relax and enjoy the outdoors with family and friends.

5. The Breeze BSD City

Just 9 kilometers away, The Breeze BSD City is a lifestyle center that combines shopping, dining, and entertainment. With its open-air concept, visitors can enjoy a pleasant atmosphere while exploring various shops and restaurants.

6. Ocean Park BSD

For a fun-filled day, Ocean Park BSD is located approximately 10 kilometers from the hotel. This water park features a variety of slides, pools, and attractions, making it a perfect destination for families and thrill-seekers alike.

7. Summarecon Mall Serpong

About 11 kilometers from Lemo Hotel Serpong, Summarecon Mall Serpong is another popular shopping destination. With a wide range of retail stores, dining options, and entertainment facilities, it's a great place to spend a day shopping and relaxing.

8. BSD City Park

Located around 12 kilometers away, BSD City Park is a beautiful green space that offers walking paths, playgrounds, and picnic areas. It's an excellent spot for families to enjoy a day outdoors.

9. Citra Raya World of Wonders

Approximately 13 kilometers from the hotel, Citra Raya World of Wonders is an amusement park that features various rides and attractions for all ages. It's a fantastic destination for families looking for a day of fun and excitement.

10. Jakarta Aquarium

Located about 15 kilometers from Lemo Hotel Serpong, Jakarta Aquarium is an impressive marine park that showcases a variety of aquatic life. Visitors can enjoy interactive exhibits and educational programs, making it a great outing for families and marine enthusiasts.

Tips and Tricks for Staying at Lemo Hotel Serpong

Tips During Your Stay

To make the most of your stay at Lemo Hotel Serpong, consider these helpful tips. First, take advantage of the hotel's concierge services to get recommendations for local attractions and dining options. Additionally, don't hesitate to ask the staff for assistance with transportation or any special requests you may have.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities offered by Lemo Hotel Serpong. Start your day with a hearty breakfast at the restaurant, and take some time to unwind in the fitness center. If you're traveling for business, utilize the meeting rooms for a productive work environment. Lastly, enjoy a drink at the bar in the evening to relax after a busy day.

Why Book Lemo Hotel Serpong on Traveloka

Extensive Accommodation Options

When you book Lemo Hotel Serpong through Traveloka, you gain access to a wide range of accommodation options. Whether you're looking for budget-friendly rooms or luxurious suites, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save even more with their PayLater feature, making it easier to manage your travel budget.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you'll unlock exclusive offers and discounts, enhancing your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Lemo Hotel Serpong. These reviews provide valuable insights into the hotel's services and facilities, helping you make an informed decision when booking your stay.

With all these advantages, there's no reason not to choose Lemo Hotel Serpong for your next trip. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Lemo Hotel Serpong

Bar, Cafe and Lounge Lemo Hotel Serpong
Bar, Cafe and Lounge
Swimming Pool Lemo Hotel Serpong
Swimming Pool
Functional Hall Lemo Hotel Serpong
Functional Hall
Common Space Lemo Hotel Serpong
Common Space
Lobby Lemo Hotel Serpong
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Outdoor pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Conference room

Accommodation Policy & General Information in Lemo Hotel Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that smoking is strictly prohibited in all room types. We appreciate your cooperation and understanding.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lemo Hotel Serpong
55
Number of floors in Lemo Hotel Serpong
6
Another facilities in Lemo Hotel Serpong
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Lemo Hotel Serpong

What are available facilities at Lemo Hotel Serpong?
There are top facilites at Lemo Hotel Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lemo Hotel Serpong?
The standard check-in time at Lemo Hotel Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Lemo Hotel Serpong provide breakfast?
Yes, Lemo Hotel Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lemo Hotel Serpong?
Lemo Hotel Serpong is a 3.0-star hotel.
How many floors does Lemo Hotel Serpong have?
Lemo Hotel Serpong has 6 floors.
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More Reviews from Other Guests in Lemo Hotel Serpong

Overall Ratings & Reviews Lemo Hotel Serpong

Traveloka (3.633)
Other sources (9)
8,4
Very Good
From 3.633 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

8,2

Location

8,3

Service and Facilites

8,4

People often mention about Lemo Hotel Serpong
All
Staff Friendliness (36)
Bedroom (28)
Accessibility (27)
Ambiance (27)
Hotel Area (26)
Taste (25)
Room Space (24)
Distance to City Center (23)
Family Friendly (21)
Activity Option (21)
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Traveler Reviews Lemo Hotel Serpong

Number of reviews per page
20
40
Customer reviews
f***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
Please pay more attention to order notifications.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Ms./Mr ...
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Ellyzabeth C. W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
It turned out to be a nice and affordable hotel. The rooms were spacious and clean.
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Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. Elizabeth C.W., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially in terms of its excellent value for money, spacious and clean rooms, and our commitment to providing the best service and attention to detail. Hotel Lemo strives to create a warm and welcoming family atmosphere. We look forward to welcoming you back to Hotel Lemo soon so we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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B***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The hotel staff are all friendly, the rooms are clean and comfortable, there are lots of children's activities, the swimming pool is clean, the food is all delicious, the hotel is very impressive, recommended.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Mrs. B*n, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the friendly staff, clean and comfortable rooms, children's activities, the clean swimming pool, and the delicious food. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming atmosphere for families. We hope to welcome you back to Hotel Lemo again soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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N***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Friendly service, complete facilities, easy to find food.
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Accommodation's Reply
12 Jun 2026
Dear Mr./Ms. N*g, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the friendly service, comprehensive facilities, and the convenience of finding restaurants around the hotel. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming atmosphere for families. We hope to welcome you back to Hotel Lemo again soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
While the breakfast isn't particularly varied, it's delicious, and the prices for both the cafe and the hotel restaurant are very budget-friendly. For those bringing children, there's a swimming pool and a play area.
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05 Jun 2026
Dear Mr./Ms. S*n, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the delicious breakfast, the reasonable prices for food and beverages, as well as the swimming pool and children's play area. PS: Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming atmosphere for families. We hope to welcome you back to Hotel Lemo soon to create memorable and warm moments together that will last a lifetime. Sincerely, - Hotel Manager
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Cold AC, clean rooms, fast check-in and check-out. Recommended.
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18 May 2026
Dear Mr./Ms./Mrs. Pi, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the comfortable air conditioning, clean rooms, and the quick check-in and check-out process. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
Everything is good from the staff to the service, but please pay attention again to the corners of the table where the food is placed, there are ants, please wipe the baby chair again, and there are ants on the dining table too.
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18 May 2026
Dear Mr./Ms. R*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the ants on the corner of the dining table, the dirty high chair, and the table infested with ants. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming atmosphere for families, the best service, and attention to detail is our top priority. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Rizky E. s.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Homey, very comfortable there...
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr. Rizki E.S., Thank you for choosing Hotel Lemo for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the comfortable and welcoming atmosphere. Our commitment to excellent service and attention to detail is paramount. Hotel Lemo strives to provide a warm and family-like environment. We look forward to welcoming you back to Hotel Lemo soon so we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 11 week(s) ago
It's not suitable for a staycation, as there's no entertainment other than a swimming pool and chess. It's best to have all the facilities, like the fitness center, karaoke, etc., available every day, rather than waiting for Saturday.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear g*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the limited and unavailable entertainment facilities. We apologize for any inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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S***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 11 week(s) ago
Everything is okay, just pay attention to the bathroom which is still dirty.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. S*i, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the unclean bathroom. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Y***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 12 week(s) ago
Needs improvement in the variety and taste of the food.
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Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. Y*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the variety and taste of the food. We apologize for any inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service, and attention to detail, which are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, the location is very comfortable, and the breakfast menu is quite tasty and satisfying. The view from the top floor is truly satisfying and a feast for the eyes, especially at sunset.
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Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. A*h, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the friendly staff, the comfortable location, the breakfast menu that met your needs, and the beautiful views from the top floor, particularly at sunset. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo again soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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Hamzah R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
just cheese, no drama-drama. recommended.
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Accommodation's Reply
30 Mar 2026
Dear Mr. Hamzah R., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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V***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
Please improve the receptionist. I don't know his name, but he's a guy. He needs to be careful how he speaks.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Vee*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the unfriendly staff. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Damayani s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 25 week(s) ago
lighting is poor, bathroom cleanliness is poor, TVs in 2 rooms are broken (all have lines)... the employees are friendly and nice....
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Damayani S., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We sincerely apologize that your experience at Hotel Lemo did not meet your expectations, especially regarding (insufficient lighting, poor room cleanliness, broken televisions in 2 rooms (with wires in all rooms)). We apologize for this inconvenience. The information you provided is very valuable and we have forwarded it to the relevant team for immediate follow-up and resolution to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 27 week(s) ago
Fast response and friendly staff. Strategic location.
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Guest, thank you for choosing Remo Hotel. We sincerely appreciate you taking the time to share your experience with us. We are delighted to hear that you had a comfortable and enjoyable stay at Remo Hotel. Providing the best service and attentive attention is our top priority. Remo Hotel strives to create a warm and comfortable family-like atmosphere. We look forward to welcoming you back to Remo Hotel and creating many more precious memories together. Sincerely, Hotel Management
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Dian S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 30 week(s) ago
Because they got a promotional price, I think they were able to get a pretty good deal. Overall, it's good. However, the location seems a bit lacking. I'll probably book RO next time. Thank you.
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Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Dien S., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so that we can create more memorable and happy moments together. Sincerely, - Hotel Manager
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R***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 32 week(s) ago
The hotel is not very sophisticated, I booked but my name was not in the system.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr./Ms. R*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the booking name not being recorded in the system. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team to take immediate action to resolve the issue and prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 35 week(s) ago
It's fun, the staff are friendly and the food is delicious.
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr./Ms. G*t, Thank you for choosing Hotel Lemo for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We look forward to welcoming you back to Hotel Lemo soon so we can create even more memorable and joyful moments together. Sincerely, - Hotel Manager
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W***i
icon-origin-TRAVELOKA
8,7
/10
Reviewed 35 week(s) ago
food menu is not varied. not tasty
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. W*i, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the *lack of variety and poor taste of the food*. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service, and attention to detail as our top priority. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Lobby 4 Lemo Hotel Serpong

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Overall Ratings & Reviews Lemo Hotel Serpong

Traveloka (3.633)
Other sources (9)
8,4
Very Good
From 3.633 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

8,2

Location

8,3

Service and Facilites

8,4

People often mention about Lemo Hotel Serpong
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Staff Friendliness (36)
Bedroom (28)
Accessibility (27)
Ambiance (27)
Hotel Area (26)
Taste (25)
Room Space (24)
Distance to City Center (23)
Family Friendly (21)
Activity Option (21)
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Traveler Reviews Lemo Hotel Serpong

Number of reviews per page
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40
Customer reviews
f***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
Please pay more attention to order notifications.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Ms./Mr ...
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Ellyzabeth C. W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
It turned out to be a nice and affordable hotel. The rooms were spacious and clean.
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Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. Elizabeth C.W., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially in terms of its excellent value for money, spacious and clean rooms, and our commitment to providing the best service and attention to detail. Hotel Lemo strives to create a warm and welcoming family atmosphere. We look forward to welcoming you back to Hotel Lemo soon so we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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B***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The hotel staff are all friendly, the rooms are clean and comfortable, there are lots of children's activities, the swimming pool is clean, the food is all delicious, the hotel is very impressive, recommended.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Mrs. B*n, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the friendly staff, clean and comfortable rooms, children's activities, the clean swimming pool, and the delicious food. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming atmosphere for families. We hope to welcome you back to Hotel Lemo again soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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N***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Friendly service, complete facilities, easy to find food.
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Accommodation's Reply
12 Jun 2026
Dear Mr./Ms. N*g, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the friendly service, comprehensive facilities, and the convenience of finding restaurants around the hotel. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming atmosphere for families. We hope to welcome you back to Hotel Lemo again soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
While the breakfast isn't particularly varied, it's delicious, and the prices for both the cafe and the hotel restaurant are very budget-friendly. For those bringing children, there's a swimming pool and a play area.
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Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. S*n, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the delicious breakfast, the reasonable prices for food and beverages, as well as the swimming pool and children's play area. PS: Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming atmosphere for families. We hope to welcome you back to Hotel Lemo soon to create memorable and warm moments together that will last a lifetime. Sincerely, - Hotel Manager
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Cold AC, clean rooms, fast check-in and check-out. Recommended.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms./Mrs. Pi, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the comfortable air conditioning, clean rooms, and the quick check-in and check-out process. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
Everything is good from the staff to the service, but please pay attention again to the corners of the table where the food is placed, there are ants, please wipe the baby chair again, and there are ants on the dining table too.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms. R*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the ants on the corner of the dining table, the dirty high chair, and the table infested with ants. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming atmosphere for families, the best service, and attention to detail is our top priority. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Rizky E. s.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Homey, very comfortable there...
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr. Rizki E.S., Thank you for choosing Hotel Lemo for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the comfortable and welcoming atmosphere. Our commitment to excellent service and attention to detail is paramount. Hotel Lemo strives to provide a warm and family-like environment. We look forward to welcoming you back to Hotel Lemo soon so we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 11 week(s) ago
It's not suitable for a staycation, as there's no entertainment other than a swimming pool and chess. It's best to have all the facilities, like the fitness center, karaoke, etc., available every day, rather than waiting for Saturday.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear g*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the limited and unavailable entertainment facilities. We apologize for any inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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S***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 11 week(s) ago
Everything is okay, just pay attention to the bathroom which is still dirty.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. S*i, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the unclean bathroom. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Y***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 12 week(s) ago
Needs improvement in the variety and taste of the food.
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Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. Y*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the variety and taste of the food. We apologize for any inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service, and attention to detail, which are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, the location is very comfortable, and the breakfast menu is quite tasty and satisfying. The view from the top floor is truly satisfying and a feast for the eyes, especially at sunset.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. A*h, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the friendly staff, the comfortable location, the breakfast menu that met your needs, and the beautiful views from the top floor, particularly at sunset. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo again soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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Hamzah R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
just cheese, no drama-drama. recommended.
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Accommodation's Reply
30 Mar 2026
Dear Mr. Hamzah R., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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V***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
Please improve the receptionist. I don't know his name, but he's a guy. He needs to be careful how he speaks.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Vee*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the unfriendly staff. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Damayani s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 25 week(s) ago
lighting is poor, bathroom cleanliness is poor, TVs in 2 rooms are broken (all have lines)... the employees are friendly and nice....
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Damayani S., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We sincerely apologize that your experience at Hotel Lemo did not meet your expectations, especially regarding (insufficient lighting, poor room cleanliness, broken televisions in 2 rooms (with wires in all rooms)). We apologize for this inconvenience. The information you provided is very valuable and we have forwarded it to the relevant team for immediate follow-up and resolution to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 27 week(s) ago
Fast response and friendly staff. Strategic location.
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Guest, thank you for choosing Remo Hotel. We sincerely appreciate you taking the time to share your experience with us. We are delighted to hear that you had a comfortable and enjoyable stay at Remo Hotel. Providing the best service and attentive attention is our top priority. Remo Hotel strives to create a warm and comfortable family-like atmosphere. We look forward to welcoming you back to Remo Hotel and creating many more precious memories together. Sincerely, Hotel Management
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Dian S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 30 week(s) ago
Because they got a promotional price, I think they were able to get a pretty good deal. Overall, it's good. However, the location seems a bit lacking. I'll probably book RO next time. Thank you.
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Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Dien S., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so that we can create more memorable and happy moments together. Sincerely, - Hotel Manager
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R***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 32 week(s) ago
The hotel is not very sophisticated, I booked but my name was not in the system.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr./Ms. R*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the booking name not being recorded in the system. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team to take immediate action to resolve the issue and prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 35 week(s) ago
It's fun, the staff are friendly and the food is delicious.
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr./Ms. G*t, Thank you for choosing Hotel Lemo for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We look forward to welcoming you back to Hotel Lemo soon so we can create even more memorable and joyful moments together. Sincerely, - Hotel Manager
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W***i
icon-origin-TRAVELOKA
8,7
/10
Reviewed 35 week(s) ago
food menu is not varied. not tasty
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. W*i, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the *lack of variety and poor taste of the food*. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service, and attention to detail as our top priority. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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