Melia Makassar

Hotels
Preferred Partner Plus
Traveloka Hotel Appreciation 2023: Exceptional Guest Experience
8,8
/10
Very Good
4.193 reviews

What Guests Say About Their Stay

Staff Friendliness (158)
Room Space (155)
Bedroom (153)
Ambiance (151)

Verified Traveler

9,7
/ 10
Clean hotel and excellent service, very friendly and serve with heart
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A***A

10,0
/ 10
We stayed in a junior suite. It was a spacious room for families, and we received a complimentary cake upon check-in, which our children loved. The view was excellent. The hotel staff were very friendly and helpful. Even when we checked out, we left something behind and were able to retrieve it. Thank you, Melia hotel management. One of the best hotels for a family staycation in Makassar.

Verified Traveler

10,0
/ 10
The best hotel among a total of 4 hotels that we booked in Makassar for a month. The staff of the front desk, Mas Erwin, is the best, also with Mbak Angel. Instead of being hard to the guest, they provided all complete information and available options for us from the type of room, the upgrade, the booking payment, the extendable, and everything. The condition of the room is exactly the same as from the photos, and the breakfast buffet menu is so delicious and varied. I will definitely come back to this hotel with my husband when we’re in Makassar.

F***a

10,0
/ 10
The room was comfortable and very clean. The food was delicious and varied. The staff was very friendly, including Angel at the front desk.
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D***i

10,0
/ 10
if you want a staycation, always go to Melia Hotel. even though there are actually many new hotels. but still always want to come here. those who want to try it and just go to Makassar, please choose this hotel as your place to stay. 100/10 😍
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In the Area
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Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Melia Makassar is a hotel is located at Mariso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Melia Makassar

Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
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Lobby Melia Makassar
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About Melia Makassar

Located in the vibrant heart of South Sulawesi, Melia Makassar is a luxurious hotel that combines modern elegance with traditional Indonesian hospitality. This stunning property is designed to cater to both business and leisure travelers, offering a perfect blend of comfort, convenience, and style. With its strategic location, guests can easily access the city's main attractions, making it an ideal base for exploring the rich culture and history of Makassar.

Melia Makassar boasts a variety of well-appointed rooms and suites, each designed with the utmost attention to detail. Guests can enjoy breathtaking views of the city or the stunning coastline from their rooms, which are equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and minibars. The hotel’s contemporary design is complemented by warm, inviting interiors that create a relaxing atmosphere for all visitors.

One of the standout features of Melia Makassar is its commitment to providing exceptional service. The friendly and professional staff are always on hand to assist with any requests, ensuring that every guest feels valued and well taken care of. Whether you need help with your luggage, recommendations for local attractions, or assistance with booking tours, the staff at Melia Makassar are dedicated to making your stay as enjoyable as possible.

In addition to its luxurious accommodations, Melia Makassar offers a range of facilities designed to enhance your stay. Guests can indulge in a variety of dining options, from casual cafes to fine dining restaurants, serving both local and international cuisine. The hotel also features a state-of-the-art fitness center, a relaxing spa, and an inviting swimming pool, providing plenty of opportunities to unwind and recharge.

For business travelers, Melia Makassar offers comprehensive meeting and event facilities, including spacious conference rooms equipped with the latest technology. Whether you’re hosting a corporate event, a wedding, or a social gathering, the hotel’s dedicated event planning team will ensure that everything runs smoothly.

Why You Should Stay at Melia Makassar

Choosing Melia Makassar for your stay means opting for a hotel that prioritizes guest satisfaction. The combination of luxurious accommodations, top-notch facilities, and a prime location makes it a standout choice for anyone visiting the area. Whether you’re in town for business or leisure, you’ll find everything you need right at your fingertips.

Best Time to Stay at Melia Makassar

The best time to visit Melia Makassar is during the dry season, which typically runs from May to September. During these months, you can expect pleasant weather, making it ideal for exploring the city and its surroundings. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of April and October.

Transportation and Accessibility

Access to the Airport

Melia Makassar is conveniently located just a short drive from Sultan Hasanuddin International Airport, which is approximately 30 kilometers away. The hotel offers airport transfer services, making it easy for guests to arrive and depart without any hassle. Taxis and ride-sharing services are also readily available for those who prefer to travel independently.

Public Transportation

Getting around Makassar is a breeze, thanks to the city’s efficient public transportation system. Buses, angkots (minivans), and taxis are widely available, providing easy access to various attractions and neighborhoods. The hotel’s central location means that many popular destinations are within walking distance, allowing guests to explore the city at their own pace.

Unique Facilities at Melia Makassar

1. Rooftop Pool

One of the most unique features of Melia Makassar is its stunning rooftop pool. Offering panoramic views of the city and the coastline, this oasis is the perfect spot to relax and soak up the sun. Guests can enjoy refreshing cocktails and light snacks from the poolside bar while taking in the breathtaking scenery.

2. YHI Spa

For those looking to unwind, the YHI Spa at Melia Makassar offers a range of rejuvenating treatments and therapies. From traditional Indonesian massages to modern wellness treatments, guests can indulge in a pampering experience that will leave them feeling refreshed and revitalized.

3. Fitness Center

The hotel’s state-of-the-art fitness center is equipped with the latest exercise machines and free weights, allowing guests to maintain their workout routines while traveling. With a variety of cardio and strength training equipment, you can easily stay fit during your stay.

Nearby Attractions at Melia Makassar

1. Fort Rotterdam

Located just 2 kilometers from Melia Makassar, Fort Rotterdam is a historical landmark that dates back to the 17th century. This well-preserved fort offers visitors a glimpse into Makassar's colonial past and features a museum showcasing artifacts and exhibits related to the region's history.

2. Losari Beach

Losari Beach, approximately 3 kilometers from the hotel, is a popular destination for both locals and tourists. Known for its stunning sunsets and vibrant atmosphere, the beach is lined with cafes and restaurants, making it a great spot to relax and enjoy the ocean breeze.

3. Trans Studio Makassar

For families and thrill-seekers, Trans Studio Makassar is an indoor amusement park located about 5 kilometers from Melia Makassar. With a variety of rides and attractions, including roller coasters and live entertainment, it’s a fun-filled destination for visitors of all ages.

4. Makassar Grand Mosque

The Makassar Grand Mosque, situated around 4 kilometers from the hotel, is an architectural marvel and one of the largest mosques in Indonesia. Visitors are welcome to explore the mosque's stunning interiors and learn about its significance in the local community.

5. Paotere Harbor

Approximately 6 kilometers from Melia Makassar, Paotere Harbor is a bustling port where you can witness traditional wooden boats and fishing vessels. It’s a great place to experience the local culture and enjoy fresh seafood from nearby stalls.

6. Somba Opu Fortress

Located about 7 kilometers from the hotel, Somba Opu Fortress is another historical site worth visiting. This fort played a significant role in the history of Makassar and offers insights into the region's past through its ruins and surrounding gardens.

7. Bantimurung-Bulusaraung National Park

For nature lovers, Bantimurung-Bulusaraung National Park is approximately 30 kilometers from Melia Makassar. Known for its stunning waterfalls, limestone cliffs, and diverse wildlife, this national park is perfect for hiking, birdwatching, and exploring the great outdoors.

8. Rammang-Rammang Village

Rammang-Rammang Village, located about 40 kilometers from the hotel, is famous for its breathtaking karst landscape and rice fields. Visitors can take a boat tour through the village and enjoy the stunning scenery while learning about the local culture.

9. Tanjung Bira Beach

Approximately 50 kilometers from Melia Makassar, Tanjung Bira Beach is known for its pristine white sands and crystal-clear waters. It’s an ideal spot for swimming, snorkeling, and relaxing under the sun, making it a perfect day trip destination.

10. Bugis Waterpark

Located around 8 kilometers from the hotel, Bugis Waterpark is a fun-filled destination for families. With a variety of water slides, pools, and attractions, it’s a great place to cool off and enjoy a day of excitement.

Tips and Tricks for Staying at Melia Makassar

Tips During Your Stay

To make the most of your stay at Melia Makassar, consider booking a room with a view to enhance your experience. Don’t forget to explore the local cuisine at the hotel’s restaurants, and take advantage of the concierge services for personalized recommendations on attractions and activities.

Tips for Enjoying Hotel Facilities

Make sure to set aside time to relax at the rooftop pool and indulge in a treatment at the YHI Spa. If you’re a fitness enthusiast, try to visit the gym during off-peak hours for a more private workout experience. Also, check the hotel’s schedule for any special events or activities that may be happening during your stay.

Why Book Melia Makassar on Traveloka

Extensive Accommodation Options

When you book Melia Makassar through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a luxurious suite or a cozy room, Traveloka has you covered. The platform offers various choices to suit every budget and preference, ensuring a perfect stay for everyone.

Easy and Flexible Payment Options

Traveloka makes booking your stay at Melia Makassar hassle-free with easy and flexible payment options. You can choose to pay at the hotel upon arrival or take advantage of the PayLater feature, allowing you to secure your booking without immediate payment.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you accumulate points, you can enjoy discounts on future bookings, exclusive deals, and priority customer service.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Melia Makassar. These authentic reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose Melia Makassar for your next trip to South Sulawesi. Booking hotel through Traveloka ensures you’ll have a memorable and enjoyable experience!

All facilities in Melia Makassar

Bar, Cafe and Lounge Melia Makassar
Bar, Cafe and Lounge
Swimming Pool Melia Makassar
Swimming Pool
Fitness Center Melia Makassar
Fitness Center
Functional Hall Melia Makassar
Functional Hall
Common Space Melia Makassar
Common Space

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Spa

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry

Food and Drinks

  • Breakfast
  • Buffet breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Transportation

  • Airport transfer

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Melia Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga. Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi. Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Makassar
135
Number of floors in Melia Makassar
20
Another facilities in Melia Makassar
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Melia Makassar

What are available facilities at Melia Makassar?
There are top facilites at Melia Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Makassar?
The standard check-in time at Melia Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Melia Makassar provide breakfast?
Yes, Melia Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Makassar?
Melia Makassar is a 4.0-star hotel.
How many floors does Melia Makassar have?
Melia Makassar has 20 floors.
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More Reviews from Other Guests in Melia Makassar

Overall Ratings & Reviews Melia Makassar

Traveloka (4.140)
Other sources (53)
8,8
Very Good
From 4.140 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

8,7

Location

9,0

Service and Facilites

8,9

People often mention about Melia Makassar
All
Staff Friendliness (100)
Room Space (99)
Bedroom (96)
Ambiance (93)
Distance to City Center (86)
Bathroom (85)
Hotel Area (82)
Variety (82)
Taste (81)
Accessibility (72)
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Traveler Reviews Melia Makassar

Number of reviews per page
20
40
Customer reviews
D***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 hour(s) ago
Fragrant, friendly, comfortable, location close to the city center.
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Andi I. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly and always offers assistance.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Mr. Andy I.S., Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, especially regarding the friendliness of our hotel staff and the prompt service throughout your stay. We believe that genuine, friendly, and attentive service is key to creating memorable stays, so it's very encouraging to know that our team was able to make such a positive impression on you. We will share your feedback with all our staff as a token of our gratitude and as inspiration to maintain and improve the quality of our service. We are honored to have been a part of your travel experience, and we hope to welcome you back in the future with even better service. Sincerely, Aldy, Customer Experience Department
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Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly and cooperative.
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for your review. We are deeply appreciative of your appreciation for the warm welcome and cooperative attitude of our hotel staff throughout your stay. We strive to always provide professional, friendly, and attentive service to all our guests, and we are delighted to know that our team was able to meet your expectations and provide a comfortable stay. Positive reviews like yours encourage our entire team to continue maintaining and improving the quality of service we provide. We will pass on your compliments to all our staff as a token of our gratitude for their dedication. We look forward to welcoming you back in the future and providing you with an even more memorable experience. Sincerely, Aldi, Guest Experience Department
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N***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The receptionist was very friendly and accommodating, especially with children. I would stay here again.
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Accommodation's Reply
05 Apr 2026
Dear Mr./Ms. N*i, Warm regards from Melia Makassar Hotel! Thank you for your wonderful review. We are delighted to hear that you were impressed with the friendly and comfortable service from our reception staff, especially the attentive care you provided throughout your stay with your family and young children. Providing comfort and convenience to all our guests, including families, is always our top priority. We will forward your thanks directly to our entire team to show our appreciation and encourage them to further develop and improve the quality of our service. Your review also motivates us to strive to make every guest's stay pleasant, safe, and memorable. We hope to welcome you and your family back in the future, and we are committed to providing an even more comfortable and enjoyable stay. Sincerely, Aldi, Customer Experience Department
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V***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
When I go to Makassar, I often stay at the Melia Hotel. Keep up the good work.
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. V*y, Warm regards from Melia Makassar Hotel! Thank you for your review and for choosing us as your accommodation during your visit to Makassar. We are delighted to know that you continue to return to Melia Makassar. Your support and loyalty are a great driving force for us to provide the best service and maintain the quality of facilities and comfort for all guests. We appreciate your feedback, which helps us maintain our existing quality. This is our commitment to meeting your expectations on every visit. We hope to welcome you back again in the future and that we hope to continue providing you with a memorable and impressive stay. Thank you for your trust. Warmly, Aldi, Guest Experience Department
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The rooms and surroundings are clean. The food is delicious, and the location is conveniently close to everything. Unfortunately, this hotel lacks a greeting system for its guests. It's truly a shame.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Warm greetings from Melia Makassar Hotel! Thank you for your review. We greatly appreciate you taking the time to share your stay experience with us. We are delighted to hear that you were impressed with the cleanliness of the rooms and grounds, the delicious food we served, and the convenient location that makes it easy for you to get around Makassar. However, we apologize for the lack of a greeting from our team during your stay at Melia Makassar. This did not reflect the standard of service and hospitality we expect. Your feedback is invaluable to us, and we will immediately contact the relevant team to evaluate and improve the quality of our service. We hope to have the opportunity to welcome you back again in the future with an even better stay and more friendly service. Sincerely, Aldi, Guest Experience Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
Strategically located in the city center, but parking is limited, so you'll usually have to park across the street from the hotel. The rooms are quite comfortable, though not particularly spacious. There's a gym and swimming pool. The restaurant offers a fairly extensive menu.
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Accommodation's Reply
03 Apr 2026
Dear Valued Guest, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to write a review and share your stay experience with us. We appreciate all the details in your feedback. We are delighted to hear that you enjoyed our excellent central location, making it convenient to travel to various places. We also appreciate that the comfort of our rooms, the fitness center and swimming pool, and our diverse dining menu met your expectations during your stay. We apologize for any inconvenience caused by the limited parking space, which required you to use the parking lot across the street. This feedback is very important to us and will be taken into consideration to improve the quality of our facilities and comfort for all our guests. Thank you again for your review. We hope to welcome you back in the future and provide you with an even better and more memorable stay. Sincerely, Aldi, Guest Experience Team
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L***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Best for comfort, clean
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. L*i, Best regards from Melia Makassar Hotel! Thank you for your wonderful review. We are delighted and proud to know that you place great importance on comfort and cleanliness. Comfort and cleanliness are our top priorities in providing the best possible experience for all our guests. Therefore, your compliments are a great motivation for our entire team to maintain our standards and further improve the quality of our service in the future. We sincerely hope to welcome you back for your next stay and provide you with a similarly impressive experience. Sincerely, Aldi, Guest Experience Team
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Firman A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
My favorite hotel every time I want to staycation in Makassar, THE BEST EVER!!
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Accommodation's Reply
11 Mar 2026
Dear Mr. Firman, Greetings from Melia Makassar Hotel! Thank you so much for your excellent review. We are delighted to know that we are your preferred choice every time you stay in Makassar. Such feedback means a lot to our team and motivates us to strive to provide the best possible experience for all our guests. We hope to welcome you back again on your next visit and provide you with a similarly memorable stay. Sincerely, Aldi, Guest Experience Department
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Yulianti C. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Very happy to stay at Hotel Melia
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1 people find it helpful
Accommodation's Reply
07 Mar 2026
Dear Mr. Julianti C.T., Greetings from Melia Makassar Hotel! Thank you for your review of your stay at Melia Makassar Hotel. We are delighted to hear that you were satisfied and enjoyed your stay with us. Your positive feedback is an encouragement to our entire team in providing the best service to all guests. We hope to welcome you back again on your next stay for a similarly memorable experience. Sincerely, Aldi, Customer Experience Department
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A***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Very nice hotel in the middle of town, nice breakfast, pool, gym, and sauna room
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Accommodation's Reply
24 Feb 2026
Kepada Sdr A***i, Warmest greeting from Melia Makassar! Thank you very much for your kind and thoughtful review. We are truly delighted to learn that you had such a pleasant stay with us and that you appreciated our central location in the heart of the city. It is wonderful to know that our breakfast selection, swimming pool, gym, and sauna facilities met your expectations and contributed positively to your overall experience. Providing a comfortable and enjoyable environment for our guests is our highest priority, and your generous feedback serves as great encouragement for our entire team to continue delivering exceptional service and facilities. We sincerely look forward to welcoming you back in the near future for another memorable stay. Warm regards, Aldi Guest Experience
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Alim S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very clean and comfortable, I was very impressed staying at this hotel.
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Accommodation's Reply
24 Feb 2026
Dear S, Warm greetings from Melia Makassar! Thank you for your positive and warm review. We are delighted to hear that you were satisfied with the cleanliness and amenities during your stay, and that you were impressed with our service. We maintain high hygiene standards and strive to provide a comfortable and pleasant atmosphere for all our guests. Your compliments are a great motivation for our entire team to maintain and improve our service quality. We are honored that you chose our hotel, and we look forward to welcoming you back to provide you with an even more satisfying experience. Sincerely, Aldi Customer Experience Team
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R***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Nice room, with a large mirror. Clean. Comfortable pillows. Nice bathroom, with a hairdryer and towels. Complete toiletries.
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1 people find it helpful
Accommodation's Reply
21 Feb 2026
Dear Mr./Ms. R*a, Greetings from Melia Makassar Hotel. Thank you so much for your detailed and excellent review. We are delighted and honored to hear that you enjoyed your stay at our hotel. We are pleased to hear that you were satisfied with the comfortable room, clean surroundings, and the large mirrors that created a spacious and luxurious atmosphere. We provide a wide range of bathroom amenities, including pillows, a hairdryer, towels, and toiletries, to ensure every guest enjoys comfort and a memorable stay. Positive reviews like yours encourage all our staff to continuously improve our services and facilities. We believe that attention to detail is key to making your stay even more enjoyable. We hope to welcome you back again soon. From the Aldi Customer Experience Team.
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V***y
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
If I'm in Makassar, I come here often. Keep up the good quality.
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Accommodation's Reply
15 Feb 2026
Dear Mr. V*y, Warm regards from Melia Makassar Hotel! Thank you for your trust and loyalty in choosing our services every time you visit Makassar. We are honored to welcome you and provide you with the best possible experience. We greatly appreciate your attention and support in maintaining our quality control standards. Our commitment to maintaining high standards of quality in service, cleanliness, and products will always be our top priority. Your feedback and trust motivate our entire team to strive to maintain and improve our existing standards. We hope to be a part of your every visit to Makassar and always provide you with memorable experiences. Sincerely, Aldy, Customer Experience Department
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Verified Traveler
icon-origin-TRAVELOKA
6,6
/10
Reviewed 10 week(s) ago
Normally the rooms here are super good, but this time our room was falling apart. Light fixtures coming out of the ceiling, wallpaper peeling, random stains, broken sink, toilet seat too small for the actual toilet bowl. Really neglected room.
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warmest greeting from Melia Makassar! Thank you for taking the time to share your detailed feedback with us. We sincerely regret to learn that your recent stay did not reflect the consistently high standards you have come to expect from us. Please accept our apologies for the condition of the room, including the maintenance issues you experienced. This is certainly not the level of comfort and quality we aim to provide to our guests. We truly appreciate you bringing these matters to our attention. Your comments have been shared with our management and engineering teams, and they are being addressed with priority to ensure proper corrective actions are taken. Feedback such as yours is invaluable in helping us identify areas that require immediate improvement. We value your continued patronage and trust, especially given your previous positive experiences with us. It is our sincere hope to have the opportunity to welcome you back and provide the level of accommodation and service that reflects our true standards. Warm regard, Aldi Guest Experience
C***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Very fun, have repeated it many times
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1 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Mr./Ms. C*a, Greetings from Melia Makassar Hotel! Thank you for your kind review. We are delighted and honored to know that your stays have always been memorable and that you trust us as your preferred accommodation time and again. Your loyalty is the greatest expression of gratitude for us and our entire team. Reviews like this are a great motivation for us to maintain the quality of service, comfort, and consistency of the guest experience we provide to all our guests, especially loyal guests like you. Thank you for your continued trust. We look forward to welcoming you again on your next visit and hope to provide you with another memorable and enjoyable stay. Sincerely, Aldi, Guest Experience Department
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Mr Sam
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
Very convenient for both vacations and business trips. The staff is friendly and helpful.
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Accommodation's Reply
06 Feb 2026
Dear Sam, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your stay review with us. We are delighted to hear that we provided you with a comfortable stay for both your leisure and business trips. We strive to provide a balanced atmosphere of comfort, functionality, and the best possible service for all our guests. Your appreciation for the friendliness and helpfulness of all our staff is a great inspiration to our team to provide professional and attentive service on every occasion. Thank you for choosing our hotel as your accommodation. We hope to welcome you back again on your next visit, whether for leisure or business, and wish you another memorable experience. Sincerely, Aldi, Guest Experience Team
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D***y
icon-Business
Business
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9,7
/10
Reviewed 13 week(s) ago
Highly recommended. Located in a prime area and near shopping places, the beach is also most importantly near the masjid 🤩😇
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Accommodation's Reply
24 Jan 2026
Dear Mr. D***y, Warmest greeting from Melia Makassar! Thank you very much for your kind review and recommendation. We truly appreciate the time you took to share your experience and feedback regarding your stay. We are delighted to hear that our prime location has provided convenience for our guests, whether it is easy access to shopping areas, the beach, or nearby places of worship. Ensuring comfort and accessibility for our guests is one of our top priorities, so that every visit can be both enjoyable and memorable. Your appreciation motivates our entire team to maintain the highest standards of service and facilities, ensuring that every guest feels welcomed and comfortable during their stay with us. We look forward to the opportunity to welcome you back on your next visit and hope to continue providing an exceptional experience. Warm Regards, Aldi Guest Experience
R***N
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
Strategic location, clean rooms, satisfactory service.
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Accommodation's Reply
23 Jan 2026
Dear Mr. R*n, Warm greetings from Melia Makassar Hotel! Thank you so much for taking the time to share your review and stay experience with us. We are delighted to hear that you were satisfied with the hotel's excellent location, the cleanliness of the well-maintained rooms, and the service we provided. Your positive feedback is a very meaningful compliment to us, especially to the entire team who is dedicated to providing the best service and making every guest comfortable. Maintaining high standards of cleanliness and friendly, professional service is our top priority in creating memorable stay experiences. Therefore, we are proud when our efforts meet your expectations. Thank you again for your positive review. We hope to welcome and serve you again in the future with a similarly impressive stay experience. Sincerely, Aldi, Guest Experience Department
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Nurul F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 13 week(s) ago
The hotel is big, but unfortunately the restaurant is small. Staying on the weekend (Jusami) is very difficult to find an empty table for breakfast, so we ended up having breakfast in the outdoor smoking area, which is very uncomfortable. There are many menu options, but the refills are not very fast.
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Accommodation's Reply
23 Jan 2026
Dear Mr. Nurul, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced, particularly regarding the limited restaurant capacity during weekend breakfast hours and the uncomfortable outdoor breakfast experience. Your feedback regarding table queues and menu replenishment speed is invaluable and has been forwarded to the relevant team for evaluation and future improvements. We are committed to improving our capacity and service arrangements to enhance the breakfast experience for all our guests. We look forward to welcoming you back for an even better stay. Sincerely, Aldi, Guest Experience Team
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Exterior 4 Melia Makassar

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Overall Ratings & Reviews Melia Makassar

Traveloka (4.140)
Other sources (53)
8,8
Very Good
From 4.140 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

8,7

Location

9,0

Service and Facilites

8,9

People often mention about Melia Makassar
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Staff Friendliness (100)
Room Space (99)
Bedroom (96)
Ambiance (93)
Distance to City Center (86)
Bathroom (85)
Hotel Area (82)
Variety (82)
Taste (81)
Accessibility (72)
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Traveler Reviews Melia Makassar

Number of reviews per page
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40
Customer reviews
D***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 hour(s) ago
Fragrant, friendly, comfortable, location close to the city center.
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Andi I. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly and always offers assistance.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Mr. Andy I.S., Greetings from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, especially regarding the friendliness of our hotel staff and the prompt service throughout your stay. We believe that genuine, friendly, and attentive service is key to creating memorable stays, so it's very encouraging to know that our team was able to make such a positive impression on you. We will share your feedback with all our staff as a token of our gratitude and as inspiration to maintain and improve the quality of our service. We are honored to have been a part of your travel experience, and we hope to welcome you back in the future with even better service. Sincerely, Aldy, Customer Experience Department
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Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly and cooperative.
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Greetings from Melia Makassar Hotel! Thank you for your review. We are deeply appreciative of your appreciation for the warm welcome and cooperative attitude of our hotel staff throughout your stay. We strive to always provide professional, friendly, and attentive service to all our guests, and we are delighted to know that our team was able to meet your expectations and provide a comfortable stay. Positive reviews like yours encourage our entire team to continue maintaining and improving the quality of service we provide. We will pass on your compliments to all our staff as a token of our gratitude for their dedication. We look forward to welcoming you back in the future and providing you with an even more memorable experience. Sincerely, Aldi, Guest Experience Department
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N***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The receptionist was very friendly and accommodating, especially with children. I would stay here again.
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Accommodation's Reply
05 Apr 2026
Dear Mr./Ms. N*i, Warm regards from Melia Makassar Hotel! Thank you for your wonderful review. We are delighted to hear that you were impressed with the friendly and comfortable service from our reception staff, especially the attentive care you provided throughout your stay with your family and young children. Providing comfort and convenience to all our guests, including families, is always our top priority. We will forward your thanks directly to our entire team to show our appreciation and encourage them to further develop and improve the quality of our service. Your review also motivates us to strive to make every guest's stay pleasant, safe, and memorable. We hope to welcome you and your family back in the future, and we are committed to providing an even more comfortable and enjoyable stay. Sincerely, Aldi, Customer Experience Department
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V***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
When I go to Makassar, I often stay at the Melia Hotel. Keep up the good work.
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. V*y, Warm regards from Melia Makassar Hotel! Thank you for your review and for choosing us as your accommodation during your visit to Makassar. We are delighted to know that you continue to return to Melia Makassar. Your support and loyalty are a great driving force for us to provide the best service and maintain the quality of facilities and comfort for all guests. We appreciate your feedback, which helps us maintain our existing quality. This is our commitment to meeting your expectations on every visit. We hope to welcome you back again in the future and that we hope to continue providing you with a memorable and impressive stay. Thank you for your trust. Warmly, Aldi, Guest Experience Department
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The rooms and surroundings are clean. The food is delicious, and the location is conveniently close to everything. Unfortunately, this hotel lacks a greeting system for its guests. It's truly a shame.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Warm greetings from Melia Makassar Hotel! Thank you for your review. We greatly appreciate you taking the time to share your stay experience with us. We are delighted to hear that you were impressed with the cleanliness of the rooms and grounds, the delicious food we served, and the convenient location that makes it easy for you to get around Makassar. However, we apologize for the lack of a greeting from our team during your stay at Melia Makassar. This did not reflect the standard of service and hospitality we expect. Your feedback is invaluable to us, and we will immediately contact the relevant team to evaluate and improve the quality of our service. We hope to have the opportunity to welcome you back again in the future with an even better stay and more friendly service. Sincerely, Aldi, Guest Experience Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
Strategically located in the city center, but parking is limited, so you'll usually have to park across the street from the hotel. The rooms are quite comfortable, though not particularly spacious. There's a gym and swimming pool. The restaurant offers a fairly extensive menu.
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2 people find it helpful
Accommodation's Reply
03 Apr 2026
Dear Valued Guest, Warm greetings from Melia Makassar Hotel! Thank you for taking the time to write a review and share your stay experience with us. We appreciate all the details in your feedback. We are delighted to hear that you enjoyed our excellent central location, making it convenient to travel to various places. We also appreciate that the comfort of our rooms, the fitness center and swimming pool, and our diverse dining menu met your expectations during your stay. We apologize for any inconvenience caused by the limited parking space, which required you to use the parking lot across the street. This feedback is very important to us and will be taken into consideration to improve the quality of our facilities and comfort for all our guests. Thank you again for your review. We hope to welcome you back in the future and provide you with an even better and more memorable stay. Sincerely, Aldi, Guest Experience Team
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L***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Best for comfort, clean
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. L*i, Best regards from Melia Makassar Hotel! Thank you for your wonderful review. We are delighted and proud to know that you place great importance on comfort and cleanliness. Comfort and cleanliness are our top priorities in providing the best possible experience for all our guests. Therefore, your compliments are a great motivation for our entire team to maintain our standards and further improve the quality of our service in the future. We sincerely hope to welcome you back for your next stay and provide you with a similarly impressive experience. Sincerely, Aldi, Guest Experience Team
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Firman A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
My favorite hotel every time I want to staycation in Makassar, THE BEST EVER!!
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Accommodation's Reply
11 Mar 2026
Dear Mr. Firman, Greetings from Melia Makassar Hotel! Thank you so much for your excellent review. We are delighted to know that we are your preferred choice every time you stay in Makassar. Such feedback means a lot to our team and motivates us to strive to provide the best possible experience for all our guests. We hope to welcome you back again on your next visit and provide you with a similarly memorable stay. Sincerely, Aldi, Guest Experience Department
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Yulianti C. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Very happy to stay at Hotel Melia
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1 people find it helpful
Accommodation's Reply
07 Mar 2026
Dear Mr. Julianti C.T., Greetings from Melia Makassar Hotel! Thank you for your review of your stay at Melia Makassar Hotel. We are delighted to hear that you were satisfied and enjoyed your stay with us. Your positive feedback is an encouragement to our entire team in providing the best service to all guests. We hope to welcome you back again on your next stay for a similarly memorable experience. Sincerely, Aldi, Customer Experience Department
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A***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Very nice hotel in the middle of town, nice breakfast, pool, gym, and sauna room
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Accommodation's Reply
24 Feb 2026
Kepada Sdr A***i, Warmest greeting from Melia Makassar! Thank you very much for your kind and thoughtful review. We are truly delighted to learn that you had such a pleasant stay with us and that you appreciated our central location in the heart of the city. It is wonderful to know that our breakfast selection, swimming pool, gym, and sauna facilities met your expectations and contributed positively to your overall experience. Providing a comfortable and enjoyable environment for our guests is our highest priority, and your generous feedback serves as great encouragement for our entire team to continue delivering exceptional service and facilities. We sincerely look forward to welcoming you back in the near future for another memorable stay. Warm regards, Aldi Guest Experience
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Alim S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very clean and comfortable, I was very impressed staying at this hotel.
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Accommodation's Reply
24 Feb 2026
Dear S, Warm greetings from Melia Makassar! Thank you for your positive and warm review. We are delighted to hear that you were satisfied with the cleanliness and amenities during your stay, and that you were impressed with our service. We maintain high hygiene standards and strive to provide a comfortable and pleasant atmosphere for all our guests. Your compliments are a great motivation for our entire team to maintain and improve our service quality. We are honored that you chose our hotel, and we look forward to welcoming you back to provide you with an even more satisfying experience. Sincerely, Aldi Customer Experience Team
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R***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Nice room, with a large mirror. Clean. Comfortable pillows. Nice bathroom, with a hairdryer and towels. Complete toiletries.
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1 people find it helpful
Accommodation's Reply
21 Feb 2026
Dear Mr./Ms. R*a, Greetings from Melia Makassar Hotel. Thank you so much for your detailed and excellent review. We are delighted and honored to hear that you enjoyed your stay at our hotel. We are pleased to hear that you were satisfied with the comfortable room, clean surroundings, and the large mirrors that created a spacious and luxurious atmosphere. We provide a wide range of bathroom amenities, including pillows, a hairdryer, towels, and toiletries, to ensure every guest enjoys comfort and a memorable stay. Positive reviews like yours encourage all our staff to continuously improve our services and facilities. We believe that attention to detail is key to making your stay even more enjoyable. We hope to welcome you back again soon. From the Aldi Customer Experience Team.
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V***y
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
If I'm in Makassar, I come here often. Keep up the good quality.
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Accommodation's Reply
15 Feb 2026
Dear Mr. V*y, Warm regards from Melia Makassar Hotel! Thank you for your trust and loyalty in choosing our services every time you visit Makassar. We are honored to welcome you and provide you with the best possible experience. We greatly appreciate your attention and support in maintaining our quality control standards. Our commitment to maintaining high standards of quality in service, cleanliness, and products will always be our top priority. Your feedback and trust motivate our entire team to strive to maintain and improve our existing standards. We hope to be a part of your every visit to Makassar and always provide you with memorable experiences. Sincerely, Aldy, Customer Experience Department
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Verified Traveler
icon-origin-TRAVELOKA
6,6
/10
Reviewed 10 week(s) ago
Normally the rooms here are super good, but this time our room was falling apart. Light fixtures coming out of the ceiling, wallpaper peeling, random stains, broken sink, toilet seat too small for the actual toilet bowl. Really neglected room.
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warmest greeting from Melia Makassar! Thank you for taking the time to share your detailed feedback with us. We sincerely regret to learn that your recent stay did not reflect the consistently high standards you have come to expect from us. Please accept our apologies for the condition of the room, including the maintenance issues you experienced. This is certainly not the level of comfort and quality we aim to provide to our guests. We truly appreciate you bringing these matters to our attention. Your comments have been shared with our management and engineering teams, and they are being addressed with priority to ensure proper corrective actions are taken. Feedback such as yours is invaluable in helping us identify areas that require immediate improvement. We value your continued patronage and trust, especially given your previous positive experiences with us. It is our sincere hope to have the opportunity to welcome you back and provide the level of accommodation and service that reflects our true standards. Warm regard, Aldi Guest Experience
C***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Very fun, have repeated it many times
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1 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Mr./Ms. C*a, Greetings from Melia Makassar Hotel! Thank you for your kind review. We are delighted and honored to know that your stays have always been memorable and that you trust us as your preferred accommodation time and again. Your loyalty is the greatest expression of gratitude for us and our entire team. Reviews like this are a great motivation for us to maintain the quality of service, comfort, and consistency of the guest experience we provide to all our guests, especially loyal guests like you. Thank you for your continued trust. We look forward to welcoming you again on your next visit and hope to provide you with another memorable and enjoyable stay. Sincerely, Aldi, Guest Experience Department
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Mr Sam
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
Very convenient for both vacations and business trips. The staff is friendly and helpful.
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1 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Sam, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your stay review with us. We are delighted to hear that we provided you with a comfortable stay for both your leisure and business trips. We strive to provide a balanced atmosphere of comfort, functionality, and the best possible service for all our guests. Your appreciation for the friendliness and helpfulness of all our staff is a great inspiration to our team to provide professional and attentive service on every occasion. Thank you for choosing our hotel as your accommodation. We hope to welcome you back again on your next visit, whether for leisure or business, and wish you another memorable experience. Sincerely, Aldi, Guest Experience Team
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
Highly recommended. Located in a prime area and near shopping places, the beach is also most importantly near the masjid 🤩😇
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Accommodation's Reply
24 Jan 2026
Dear Mr. D***y, Warmest greeting from Melia Makassar! Thank you very much for your kind review and recommendation. We truly appreciate the time you took to share your experience and feedback regarding your stay. We are delighted to hear that our prime location has provided convenience for our guests, whether it is easy access to shopping areas, the beach, or nearby places of worship. Ensuring comfort and accessibility for our guests is one of our top priorities, so that every visit can be both enjoyable and memorable. Your appreciation motivates our entire team to maintain the highest standards of service and facilities, ensuring that every guest feels welcomed and comfortable during their stay with us. We look forward to the opportunity to welcome you back on your next visit and hope to continue providing an exceptional experience. Warm Regards, Aldi Guest Experience
R***N
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
Strategic location, clean rooms, satisfactory service.
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Mr. R*n, Warm greetings from Melia Makassar Hotel! Thank you so much for taking the time to share your review and stay experience with us. We are delighted to hear that you were satisfied with the hotel's excellent location, the cleanliness of the well-maintained rooms, and the service we provided. Your positive feedback is a very meaningful compliment to us, especially to the entire team who is dedicated to providing the best service and making every guest comfortable. Maintaining high standards of cleanliness and friendly, professional service is our top priority in creating memorable stay experiences. Therefore, we are proud when our efforts meet your expectations. Thank you again for your positive review. We hope to welcome and serve you again in the future with a similarly impressive stay experience. Sincerely, Aldi, Guest Experience Department
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Nurul F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 13 week(s) ago
The hotel is big, but unfortunately the restaurant is small. Staying on the weekend (Jusami) is very difficult to find an empty table for breakfast, so we ended up having breakfast in the outdoor smoking area, which is very uncomfortable. There are many menu options, but the refills are not very fast.
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Accommodation's Reply
23 Jan 2026
Dear Mr. Nurul, Warm regards from Melia Makassar Hotel! Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced, particularly regarding the limited restaurant capacity during weekend breakfast hours and the uncomfortable outdoor breakfast experience. Your feedback regarding table queues and menu replenishment speed is invaluable and has been forwarded to the relevant team for evaluation and future improvements. We are committed to improving our capacity and service arrangements to enhance the breakfast experience for all our guests. We look forward to welcoming you back for an even better stay. Sincerely, Aldi, Guest Experience Team
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Number of reviews per page
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