Serela Cihampelas

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8,2
/10
Very Good
6.678 reviews

What Guests Say About Their Stay

Surroundings (132)
Staff Friendliness (132)
Distance To City Center (130)
Accessibility (126)

Hagil R.

10,0
/ 10
The hotel smells good, is clean, the staff are very friendly and polite, this hotel is the best, recommended. It's also close to everywhere, next time I go to Bandung, I'll stay here again, yuuuuuu Serela Hotel Cihampelas 🥰
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Umi C.

8,5
/ 10
Hotel in the city center with good service. Friendly starting from the receptionist, security guards and waiters, all are friendly. Clean, the food is also delicious and varied. Recommended
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Ika W.

9,7
/ 10
The location is very strategic, in front of the Ciwalk entrance. The staff are friendly, the rooms are spacious and clean. And thank God I got a room in the corner with lots of glass so I could see the view of the Cihampelas terrace, Pasopati bridge.
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SEPTRIANA

10,0
/ 10
A really perfect place to stay.. and the Cihampelas Walk is right in the corner... really love it..!!

Fikri B. P.

10,0
/ 10
The recommended hotel for holidays around Ciwalk is just crossing, the hotel staff is friendly and professional. Markotop standby top security continues to get in and out of the car👍
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In the Area
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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Serela Cihampelas by KAGUM Hotels Serela Cihampelas is located in area / city Cihampelas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Serela Cihampelas

Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131
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Lobby Serela Cihampelas
Lobby 2 Serela Cihampelas

Discover More About Serela Cihampelas

note: hotel was previously named Serela Cihampelas by KAGUM Hotels

Location


Serela Cihampelas is located in area / city Cihampelas.

About Serela Cihampelas

Are you a shopaholic? Staying at Serela Cihampelas will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Cihampelas.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Cihampelas exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serela Cihampelas is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serela Cihampelas is the right place to stay.

All facilities in Serela Cihampelas

Entertainment Facility Serela Cihampelas
Entertainment Facility
Functional Hall Serela Cihampelas
Functional Hall
Common Space Serela Cihampelas
Common Space
Lobby Serela Cihampelas
Lobby
CleanAccommodation Serela Cihampelas
CleanAccommodation

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

General

  • AC
  • Non-smoking room

Food and Drinks

  • Buffet breakfast

Things to Do

  • Massage

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Serela Cihampelas

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serela Cihampelas
80
Number of floors in Serela Cihampelas
7
Another facilities in Serela Cihampelas
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in Serela Cihampelas

What are available facilities at Serela Cihampelas?
There are top facilites at Serela Cihampelas such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Cihampelas?
The standard check-in time at Serela Cihampelas is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Serela Cihampelas provide breakfast?
Yes, Serela Cihampelas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serela Cihampelas?
Serela Cihampelas is a 3.0-star hotel.
How many floors does Serela Cihampelas have?
Serela Cihampelas has 7 floors.
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More Reviews from Other Guests in Serela Cihampelas

Overall Ratings & Reviews Serela Cihampelas

Traveloka (6.611)
Other sources (67)
8,3
Very Good
From 6.611 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

8,1

Meal

8,0

Location

8,8

Service and Facilites

8,3

People often mention about Serela Cihampelas
All
Bedroom (103)
Distance to City Center (102)
Staff Friendliness (100)
Ambiance (98)
Surroundings (96)
Accessibility (96)
Bathroom (92)
Taste (75)
Room Space (69)
Variety (67)
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Most Recent
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Traveler Reviews Serela Cihampelas

Number of reviews per page
20
40
Customer reviews
L***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
I love this hotel. Next time, I will book again.
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
This hotel is in an older building. Despite this, the staff is friendly, the rooms are affordable, and it's close to Ciwalk and the ITB campus.
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Very recommended hotel, only the parking needs to be improved
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M***M
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
Quite good, strategic location and comfortable.
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k***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It was so good that I would like to stay there again if I go to Bandung.
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s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The staff is friendly, cleanliness is okay, access is okay.
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Rudy R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Satisfied staying here at an affordable price, get satisfactory facilities and services.
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Food e. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Impressive and clean hotel situation.
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A***m
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 week(s) ago
The bed frame in the room I was assigned happened to be broken, so please fix it. Overall, it was comfortable, as this was my third time staying here.
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1 people find it helpful
Profile Picture
ivon b. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Good... Quite comfortable and can be made a subscription.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 5 week(s) ago
The room was very comfortable and quite clean, although the Wi-Fi was unusable due to reported problems. Breakfast was terrible. During my stay, there was only fried rice, fried noodles, chicken that looked like curry with no seasoning, and chicken soup served without chicken (only cabbage). There was only one waitress and she struggled to serve all the guests. Please improve, as I've stayed at Serela several times, but I feel the service is getting worse.
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Erma Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
Near the culinary center and Ciwalk Cihampelas.
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1 people find it helpful
h***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Very strategic location, cool air conditioning, newly renovated and clean. Friendly staff and a comfortable atmosphere.
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2 people find it helpful
novita
icon-origin-TRAVELOKA
8,4
/10
Reviewed 14 week(s) ago
The food is not tasty and not very varied, for the price of 800 thousand, it only has fried rice, there is not even something as simple as white rice.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
The menu variety has been increased, and the car parking arrangement could be better, so it is not difficult to get out.
1 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Please clean the room if you're having guests. At least add some air freshener. It smells really musty when you walk in.
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1 people find it helpful
R***L
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Awesome, but really awesome, clean etc.
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2 people find it helpful
Ulie W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Good location, near to anywhere... Cozy place.
1 people find it helpful
N***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
The staff was friendly and suggested replacing the toilet bowls as many were damaged.
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1 people find it helpful
N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 18 week(s) ago
Okay, just a suggestion to replace the toilet seat because some of it is damaged.
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2 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Serela Cihampelas

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Serela Cihampelas

Traveloka (6.611)
Other sources (67)
8,3
Very Good
From 6.611 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

8,1

Meal

8,0

Location

8,8

Service and Facilites

8,3

People often mention about Serela Cihampelas
All
Bedroom (103)
Distance to City Center (102)
Staff Friendliness (100)
Ambiance (98)
Surroundings (96)
Accessibility (96)
Bathroom (92)
Taste (75)
Room Space (69)
Variety (67)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Cihampelas

Number of reviews per page
20
40
Customer reviews
L***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
I love this hotel. Next time, I will book again.
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
This hotel is in an older building. Despite this, the staff is friendly, the rooms are affordable, and it's close to Ciwalk and the ITB campus.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Very recommended hotel, only the parking needs to be improved
Translated by Google Icon
See original
Find this review helpful?
M***M
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
Quite good, strategic location and comfortable.
Translated by Google Icon
See original
Find this review helpful?
k***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It was so good that I would like to stay there again if I go to Bandung.
Translated by Google Icon
See original
Find this review helpful?
s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The staff is friendly, cleanliness is okay, access is okay.
Translated by Google Icon
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Find this review helpful?
Rudy R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Satisfied staying here at an affordable price, get satisfactory facilities and services.
Translated by Google Icon
See original
Find this review helpful?
Food e. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Impressive and clean hotel situation.
Translated by Google Icon
See original
Find this review helpful?
A***m
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 week(s) ago
The bed frame in the room I was assigned happened to be broken, so please fix it. Overall, it was comfortable, as this was my third time staying here.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
ivon b. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Good... Quite comfortable and can be made a subscription.
Translated by Google Icon
See original
Find this review helpful?
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 5 week(s) ago
The room was very comfortable and quite clean, although the Wi-Fi was unusable due to reported problems. Breakfast was terrible. During my stay, there was only fried rice, fried noodles, chicken that looked like curry with no seasoning, and chicken soup served without chicken (only cabbage). There was only one waitress and she struggled to serve all the guests. Please improve, as I've stayed at Serela several times, but I feel the service is getting worse.
Read More
Translated by Google Icon
See original
Find this review helpful?
Erma Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
Near the culinary center and Ciwalk Cihampelas.
Translated by Google Icon
See original
1 people find it helpful
h***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Very strategic location, cool air conditioning, newly renovated and clean. Friendly staff and a comfortable atmosphere.
Translated by Google Icon
See original
2 people find it helpful
novita
icon-origin-TRAVELOKA
8,4
/10
Reviewed 14 week(s) ago
The food is not tasty and not very varied, for the price of 800 thousand, it only has fried rice, there is not even something as simple as white rice.
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
The menu variety has been increased, and the car parking arrangement could be better, so it is not difficult to get out.
1 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Please clean the room if you're having guests. At least add some air freshener. It smells really musty when you walk in.
Translated by Google Icon
See original
1 people find it helpful
R***L
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Awesome, but really awesome, clean etc.
Translated by Google Icon
See original
2 people find it helpful
Ulie W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Good location, near to anywhere... Cozy place.
1 people find it helpful
N***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
The staff was friendly and suggested replacing the toilet bowls as many were damaged.
Translated by Google Icon
See original
1 people find it helpful
N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 18 week(s) ago
Okay, just a suggestion to replace the toilet seat because some of it is damaged.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40