The Alana Surabaya

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8,8
/10
Very Good
8.323 reviews

What Guests Say About Their Stay

B***u

8,5
/ 10
The room and service were good and appropriate. I'll stay here again next time.
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M Asyrofi M.

10,0
/ 10
The hotel is beautiful, the service is excellent, and it makes me want to come back. If I ever go to Surabaya, I'll definitely stay at Alana.
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siti n.

9,4
/ 10
I've stayed at this hotel three times and have always been satisfied. The staff are friendly, fast, and helpful. The rooms and the entire hotel are clean. The Wi-Fi is fast and seamless. The breakfast is varied and delicious. I will definitely return here when I visit Surabaya again.
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Verified Traveler

9,4
/ 10
The hotel staff was friendly. The room was clean. Wow, I'm so happy. I'll definitely book here again if I ever come back to Surabaya.
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D***s

10,0
/ 10
Very satisfying service and facilities. All the staff are friendly and provide excellent service.
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In the Area
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Jalan Ketintang Baru I no. 10-12, Gayungan, Surabaya, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60231

Main Facilities

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This accommodation offers:
Indoor pool
Poolside bar
Darts
Table tennis
Cycling
Aerobics
Children play area
Children pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
The Alana Surabaya is a 4-star hotels that has been welcoming guests since 2013. The Alana Surabaya is part of The Alana under Archipelago. There are 162 rooms spread across 18 floors.
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What's around The Alana Surabaya

Jalan Ketintang Baru I no. 10-12, Gayungan, Surabaya, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60231
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About The Alana Surabaya

The Alana Surabaya is a premier hotel located in the vibrant city of Surabaya, East Java, Indonesia. Known for its modern architecture and luxurious amenities, this hotel offers a perfect blend of comfort and convenience for both business and leisure travelers. With its strategic location, guests can easily access various attractions, shopping centers, and dining options, making it an ideal base for exploring the city.

Upon entering The Alana Surabaya, guests are greeted by a warm and inviting atmosphere. The hotel features elegantly designed rooms equipped with modern amenities, ensuring a comfortable stay. Each room is thoughtfully furnished with plush bedding, a flat-screen TV, complimentary Wi-Fi, and a well-stocked minibar. The spacious bathrooms come with premium toiletries, adding a touch of luxury to your experience.

One of the standout features of The Alana Surabaya is its commitment to providing exceptional service. The friendly and professional staff are always on hand to assist with any requests, ensuring that your stay is as enjoyable as possible. Whether you need help with transportation, recommendations for local attractions, or special arrangements for events, the team at The Alana is dedicated to making your experience memorable.

In addition to its comfortable accommodations, The Alana Surabaya boasts a range of facilities designed to enhance your stay. Guests can indulge in delicious culinary experiences at the hotel's restaurant, which offers a diverse menu featuring both local and international cuisine. For those looking to unwind, the hotel also has a relaxing spa, a fitness center, and a swimming pool, providing ample opportunities for relaxation and rejuvenation.

Why You Should Stay at The Alana Surabaya

Choosing to stay at The Alana Surabaya comes with numerous benefits. First and foremost, the hotel's prime location allows easy access to key attractions in Surabaya, including shopping malls, cultural sites, and business districts. Whether you're in town for work or leisure, you'll find everything you need within reach.

Moreover, the hotel offers a variety of room types to cater to different preferences and budgets. From cozy standard rooms to luxurious suites, there's something for everyone. The Alana Surabaya also provides excellent facilities for business travelers, including meeting rooms and event spaces equipped with the latest technology.

Another reason to stay at The Alana is the emphasis on guest satisfaction. The hotel consistently receives positive reviews for its cleanliness, comfort, and attentive service. Guests often highlight the delicious breakfast buffet, which features a wide selection of dishes to start your day off right.

Best Time to Stay at The Alana Surabaya

The best time to visit Surabaya and stay at The Alana is during the dry season, which typically runs from April to October. During these months, the weather is generally pleasant, making it ideal for outdoor activities and sightseeing. Additionally, this period coincides with various cultural festivals and events in the city, providing visitors with a unique opportunity to experience local traditions and celebrations.

However, if you prefer fewer crowds and lower hotel rates, consider visiting during the shoulder seasons of March and November. While there may be occasional rain, you can still enjoy many attractions and benefit from more affordable accommodation options.

Transportation and Accessibility

Access to the Airport

The Alana Surabaya is conveniently located approximately 20 kilometers from Juanda International Airport (SUB), making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Alternatively, guests can opt for taxis or ride-sharing services, which are readily available at the airport.

Public Transportation

Surabaya boasts a well-connected public transportation system, making it easy for guests to explore the city. The hotel is situated near several bus stops and public transportation hubs, allowing visitors to access various parts of Surabaya without difficulty. Additionally, the city has a growing network of ride-sharing services, providing a convenient option for those who prefer a more personalized travel experience.

Unique Facilities at The Alana Surabaya

1. Rooftop Swimming Pool

The Alana Surabaya features a stunning rooftop swimming pool that offers breathtaking views of the city skyline. Guests can relax and unwind while soaking up the sun or enjoy a refreshing dip in the pool. The pool area is equipped with comfortable loungers and umbrellas, making it the perfect spot to spend a leisurely afternoon.

2. Spa and Wellness Center

For those looking to indulge in some pampering, The Alana Surabaya's spa and wellness center offers a range of treatments designed to rejuvenate the body and mind. From traditional massages to modern spa therapies, guests can choose from a variety of services tailored to their needs. The serene ambiance of the spa ensures a tranquil escape from the hustle and bustle of the city.

3. Fitness Center

Staying fit while traveling is made easy at The Alana Surabaya, thanks to its well-equipped fitness center. Guests can maintain their workout routine with a selection of cardio machines, free weights, and resistance equipment. The fitness center is open 24/7, allowing guests to exercise at their convenience.

Nearby Attractions at The Alana Surabaya

1. Tugu Pahlawan (Heroes Monument)

Located just 5 kilometers from The Alana Surabaya, Tugu Pahlawan is a significant landmark dedicated to the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a great spot for a leisurely stroll or a picnic. Visitors can learn about the history of Indonesia through the museum located nearby.

2. Surabaya Zoo

Approximately 6 kilometers from the hotel, Surabaya Zoo is one of the oldest zoos in Southeast Asia. Home to a diverse range of animals, including endangered species, the zoo offers an educational experience for visitors of all ages. Families can enjoy a day out exploring the various exhibits and participating in interactive activities.

3. House of Sampoerna

Just 4 kilometers away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia's clove cigarette industry. Visitors can take guided tours to learn about the production process and the cultural significance of this unique product. The museum also features a café and a shop where guests can purchase souvenirs.

4. Surabaya Plaza

For shopping enthusiasts, Surabaya Plaza is a must-visit destination located about 3 kilometers from The Alana. This modern shopping mall offers a wide range of retail outlets, dining options, and entertainment facilities. Whether you're looking for local handicrafts or international brands, you'll find it all at Surabaya Plaza.

5. Kenjeran Beach

Located approximately 10 kilometers from the hotel, Kenjeran Beach is a popular destination for both locals and tourists. The beach offers a relaxing atmosphere, with beautiful views of the ocean and a variety of water sports activities. Visitors can enjoy fresh seafood at nearby restaurants or take a leisurely walk along the shoreline.

6. Ciputra Waterpark

Families traveling with children will love Ciputra Waterpark, situated around 12 kilometers from The Alana Surabaya. This expansive water park features a variety of thrilling water slides, lazy rivers, and wave pools, ensuring a fun-filled day for visitors of all ages. The park also has designated areas for younger children, making it a safe and enjoyable experience for the whole family.

7. Monumen Kapal Selam (Submarine Monument)

About 6 kilometers from the hotel, the Submarine Monument is a unique attraction that showcases a retired Russian submarine. Visitors can explore the submarine and learn about its history and significance in Indonesia's naval operations. The surrounding area features a park where guests can relax and enjoy the view.

8. Surabaya Cathedral

Located approximately 5 kilometers from The Alana, Surabaya Cathedral is an impressive architectural landmark. This beautiful church, built in the neo-gothic style, is a peaceful place to visit and reflect. The cathedral is open to the public, and visitors are welcome to attend services or simply admire the stunning stained glass windows and intricate details.

9. Jembatan Merah (Red Bridge)

Jembatan Merah, or the Red Bridge, is a historic bridge located about 7 kilometers from the hotel. It played a significant role during the Indonesian National Revolution and is an important symbol of the city's history. Visitors can take a leisurely walk across the bridge and enjoy the views of the surrounding area.

10. Taman Bungkul (Bungkul Park)

Just 3 kilometers from The Alana Surabaya, Taman Bungkul is a popular park that offers a green oasis in the heart of the city. The park features walking paths, playgrounds, and a variety of recreational facilities. It's a great place to relax, have a picnic, or enjoy outdoor activities with family and friends.

Tips and Tricks for Staying at The Alana Surabaya

Tips During Your Stay

To make the most of your stay at The Alana Surabaya, consider these helpful tips. First, take advantage of the hotel's concierge services to get recommendations for local attractions and dining options. They can provide insider tips on the best places to visit and help you navigate the city.

Additionally, be sure to explore the hotel's dining options. The restaurant often features special promotions and themed nights, so check the schedule to enjoy unique culinary experiences during your stay.

Tips for Enjoying Hotel Facilities

When it comes to enjoying the facilities at The Alana Surabaya, don't miss out on the spa services. Booking a treatment in advance can ensure you secure your preferred time slot. Also, consider visiting the fitness center during off-peak hours for a more private workout experience.

Lastly, take some time to relax by the rooftop pool. It's a great spot to unwind after a day of exploring the city, and the views are simply stunning, especially during sunset.

Why Book The Alana Surabaya on Traveloka

Extensive Accommodation Options

When it comes to booking your stay at The Alana Surabaya, Traveloka offers extensive accommodation options that cater to every traveler's needs. Whether you're looking for budget-friendly rooms or luxurious suites, you'll find a variety of choices that suit your preferences. Traveloka makes it easy to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka provides easy and flexible payment options, allowing you to choose the method that works best for you. With the Pay at Hotel option, you can reserve your room without upfront payment, giving you peace of mind. Additionally, the PayLater feature allows you to book now and pay later, making it even more convenient for travelers.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can elevate your Traveloka Priority level, unlocking amazing benefits and special perks. This program rewards loyal customers with exclusive discounts, priority customer service, and more, enhancing your overall travel experience.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide valuable insights from travelers who have stayed at The Alana Surabaya, helping you make informed decisions about your accommodation. You can read about other guests' experiences, which can guide you in choosing the perfect room and amenities for your stay.

With all these advantages, there's no reason not to choose The Alana Surabaya for your next trip to Surabaya. Booking hotel through Traveloka ensures a seamless experience, allowing you to focus on enjoying your vacation!

All facilities in The Alana Surabaya

Facility

  • Indoor pool
  • Poolside bar
  • Darts
  • Table tennis
  • Cycling
  • Aerobics
  • Children play area
  • Children pool
Others The Alana Surabaya
Others

Meals & Dining

  • Breakfast
  • Breakfast buffet
  • Poolside Bar
  • Snack bar
  • Café

Sports & Recreation

  • Cycling/Mountain biking
  • Table Tennis
  • Darts
  • Aerobics
  • Billiard

Business Facilities

  • Projector
  • Computer station
  • Photocopier
  • Meeting facilities

Transportation

  • Car hire
  • Bicycle hire
  • Valet parking

Accommodation Facilities

  • Car park
  • Family room

Guest Services

  • Luggage storage
  • Express check-out
  • Concierge
  • Bellboy service
  • Multilingual staff
  • Newspaper in lobby
  • Laundry Service
  • Express check-in
  • 24-hour security
  • Doorman
  • 24-hour front desk

Public Facilities

  • Elevator
  • Safety deposit box
  • Coffee shop
  • Room service
  • Restaurant

Activity & Leisure

  • Children's play area
  • Indoor pool
  • Sauna

Family & Kids

  • Children's club
  • Children's pool

Nearby Facilities

  • ATM/Bank
  • Launderette

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Accommodation Policy & General Information in The Alana Surabaya

Important Notice

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Alana Surabaya
162
Number of floors in The Alana Surabaya
18
Another facilities in The Alana Surabaya
Breakfast, Breakfast buffet, Poolside Bar, Snack bar, Café

Frequently asked question in The Alana Surabaya

What is normal check-in & check-out time at The Alana Surabaya?
The standard check-in time at The Alana Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Alana Surabaya provide breakfast?
Yes, The Alana Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Alana Surabaya?
The Alana Surabaya is a 4.0-star hotel.
How many floors does The Alana Surabaya have?
The Alana Surabaya has 18 floors.
How many rooms are available at The Alana Surabaya?
The Alana Surabaya has 162 rooms in total.
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More Reviews from Other Guests in The Alana Surabaya

8,8
Very Good
From 8.323 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

8,6

Location

8,8

Service and Facilites

8,9

People often mention about The Alana Surabaya
All
Staff Friendliness (177)
Bedroom (174)
Room Space (172)
Ambiance (158)
Bathroom (157)
Accessibility (142)
Hotel Area (137)
Distance to City Center (134)
Variety (134)
Surroundings (132)
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Traveler Reviews The Alana Surabaya

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 hour(s) ago
The room is spacious and the location is perfect for me, who's on a work trip. The only downside is the small dining area (restaurant), so you have to arrive early to get a table.
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B***u
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8,5
/10
Reviewed 1 week(s) ago
The room and service were good and appropriate. I'll stay here again next time.
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1 people find it helpful
M Asyrofi M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is beautiful, the service is excellent, and it makes me want to come back. If I ever go to Surabaya, I'll definitely stay at Alana.
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Ade K.
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Staycation
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10,0
/10
Reviewed 2 week(s) ago
It was a great experience to bring our little family. The service and staff were also perfect.
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siti n.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
I've stayed at this hotel three times and have always been satisfied. The staff are friendly, fast, and helpful. The rooms and the entire hotel are clean. The Wi-Fi is fast and seamless. The breakfast is varied and delicious. I will definitely return here when I visit Surabaya again.
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Rima R.
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10,0
/10
Reviewed 3 week(s) ago
Everything was great, highly recommended for my staycation. It was clean and comfortable. You can use Netflix and YouTube, and there's a small showcase too. However, the next room wasn't soundproof. But overall, it was great, thank you 😭☺️🫶
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Y***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Clean rooms, friendly staff and strategic location.
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1 people find it helpful
L***a
icon-Business
Business
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9,4
/10
Reviewed 3 week(s) ago
Comfortable, clean hotel, good service.
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Setyo B. P.
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10,0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, clean rooms, lots of variety and delicious food.
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Quite complete, just lacking a spa/massage in the hotel.
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Verified Traveler
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The air conditioner and the TV were not working well at first, but the engineer responded quickly.
1 people find it helpful
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M Chandra B.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Have stayed here several times and it is still the best.
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Verified Traveler
icon-Staycation
Staycation
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9,4
/10
Reviewed 10 week(s) ago
The hotel staff was friendly. The room was clean. Wow, I'm so happy. I'll definitely book here again if I ever come back to Surabaya.
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P***g
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10,0
/10
Reviewed 11 week(s) ago
The staff was very friendly and accommodating. Super recommended!
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Strategic location, clean place, suitable for staycation.
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Permedi
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10,0
/10
Reviewed 11 week(s) ago
The hotel was good and clean. The staff is helpful. Easy check-in and check-out.
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Andre F. P. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
The hotel staff is quite friendly. The facilities are complete, including a swimming pool, gym, and sauna. The location is quite good.
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2 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,1
/10
Reviewed 12 week(s) ago
We had a family room and the room was big, but we only had one king bed. I booked for 2 people and 2 kids, and we had to pay extra for an extra bed. I don’t get it because it’s a family room. The swimming pool was too small. The place for breakfast was not big; it should be improved, and the variety of the food was not much. They should have given 2 card keys for a family room.
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1 people find it helpful
D***s
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Very satisfying service and facilities. All the staff are friendly and provide excellent service.
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1 people find it helpful
S***k
icon-origin-TRAVELOKA
9,4
/10
Reviewed 13 week(s) ago
Nice hotel and it was pretty cheap so no complaints.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.