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The Zuri Palembang

Hotels
Traveloka Preferred Partner
Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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EXTERIOR_BUILDING The Zuri Palembang
EXTERIOR_BUILDING The Zuri Palembang
EXTERIOR_BUILDING The Zuri Palembang
LOBBY The Zuri Palembang
LOBBY The Zuri Palembang
LOBBY The Zuri Palembang
BEDROOM The Zuri Palembang
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8.6
Impressive
From 7,560 reviews

About Accommodation

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The Zuri Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staffs have been vaccinated for COVID-19.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
9.4
/ 10
Hayu H.
Service excellent, strategic location, clean room, sky lounge very romantic.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Location Info

Discover More Places
Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Discover More About The Zuri Palembang

Location


The Zuri Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil.

The hotel has a very good location, also near the Sultan Mahmud Badaruddin II International Airport (PLM), which is only 10.63 km away.

The hotel is located only 4.55 km away from Kertapati Station.

Not only well positioned, but The Zuri Palembang is also one of hotels near the following Masjid Baitussalam within 3.41 km and Terminal Alang-Alang Lebar within 10.34 km.

About The Zuri Palembang

The Zuri Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Whether you are planning an event or other special occasions, The Zuri Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Zuri Palembang.

Are you a shopaholic? Staying at The Zuri Palembang will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, The Zuri Palembang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Zuri Palembang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Zuri Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Zuri Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Zuri Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Zuri Palembang.

All Facilities

Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Dining area
  • Poolside bar

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 7,560 verified guests reviews
8.6
Impressive
Fantastic
3,045
Very Good
3,204
Satisfying
280
Average
1,031
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
Show Reviews with Photos
Chen Y. M.
Holiday
9.7
/ 10
22 Sep 2022
The hotel is at a convenient location in Palembang. This is very good to stay at this hotel and easy for go to mall, shopping and dinning.

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Accommodation's Reply
28 Sep 2022
Dear, Mr/Mrs Chen Y., Thank you for choosing the zuri palembang for your destiny to stayed. We glad to know that your visit feel comfy and safe, one of our top priority to the guest are to making them feel comfortable and happy on our service and facilities such as sky pool, sky gym, and lounge with many variant of food. Hope to see you as soon as possible on your next stay and to share your other experience on next visit. Stay safe and stay healthy Warm Regards, Darwin Siahaan (General Manager)
Rezha O.
Business
9
/ 10
09 May 2022
Good Hotel for short visit in Palembang, near local culinary spot, malls and central business area. Nice city view from my room, super clean room 💯. But, I have to be fair for The Hotel Improvement. 😊. Here's my important note: 1. The management of this hotel hasn't been able to improve the comfort of staying guests, where during my stay which coincided with the month of Ramadhan, every 6 pm I had to spend 20 minutes queuing up in the elevator just to return to my room. The elevator is queuing because there are many restaurant guests who will have Iftar/dinner there. Sadly, the hotel only has 4 guest lifts. The elevator for staying guests and the elevator for restaurant guests should be separated. Including the arrival time of restaurant guests who are very crowded and no one maintains the Covid-19 health protocol. 2. The hotel management also doesn't really care about the behavior of guests who bring their families to stay, where they let their children run and scream in the hotel hallways, including hotel guests who bring other people so that their voices chatter can be heard up to my room. I conveyed this to the receptionist, but his actions were very slow and seemed afraid of the behavior of the guest who did not respect the guest.
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1 liked this review

Accommodation's Reply
14 May 2022
Dear Mr Rezha, Thank you for choosing our hotel for your staycation. The Zuri Hotel Palembang is one of my favourite Hotel in Palembang located in the centre of the city it make the advantages for our Hotel. We apologise for the issue about the iftar dinner during Ramadhan. One of our top priorities is to make sure our guests feel comfortable staying and happy with our services at The Zuri Hotel Palembang and we hope that you have the best experience during staying with us and will share it with your family on your next stay. Stay safe and stay healthy... Best Regards, Darwin Siahaan (General Manager)
DC
David C.
Holiday
8.5
/ 10
01 May 2023
Good serivice. The venue is nice and cozy.

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Accommodation's Reply
12 May 2023
Good Evening, Mr. David. Thank you for taking the time to provide a positive rating and review for The Zuri Palembang. We are happy to look forward to your next visit in the future. Best regards, Darwin Siahaan. (General Manager).
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SA
Suri A.
Staycation
10
/ 10
04 Dec 2023
Hotel in the city center with access to shopping centers very close and there is access to Transmart from the hotel lobby. The service is friendly too. The rooms are quite spacious. The only thing lacking is the interior design in the lobby and rooms which tend to be mediocre for a hotel of that price. Maybe because of its strategic position, the price is quite high. But overall there is no problem.
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Accommodation's Reply
07 Dec 2023
Good evening Queen Mother Aisyah. Thank you for choosing The Zuri Hotel Palembang as your holiday destination for mothers and families. The Zuri Hotel Palembang is located in the heart of Palembang, which will make it very easy for mothers to access Transmart Mall, Palembang Icon Mall, and the Palembang City Government Center. We are happy to hear that you felt happy and comfortable during your stay at our hotel. We will be committed to continuing to provide friendly service to all hotel guests. We will really look forward to your next visit. Warm Regards, Darwin Siahaan. (General Manager).
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FN
Fitri N.
Holiday
10
/ 10
04 Jun 2023
The service is very friendly, the room is very clean & the price is affordable.
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2 liked this review

Accommodation's Reply
06 Jun 2023
Good Morning Mrs. Fitri, The Zuri Palembang prioritizes hospitality to our guests because we have staff who always provide the best service. Cleanliness both in the area and in the room is our full responsibility, which we always do with details regarding cleaning the room and area. Our room rates fluctuate and change all the time, we also sometimes have special discounts for our guests. Thank you for the review, we are looking forward to welcoming you and your next family. Best Regards, Darwin Siahaan,(General Manager).
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jr
jesica r.
Staycation
10
/ 10
17 Jan 2023
The rooms are clean, smell good, all staff have good attitude and good service, the view is cool, the food is delicious, special for dessert, next time come back here
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1 liked this review

Accommodation's Reply
18 Jan 2023
Good evening, Miss Jessica Thank you for entrusting The Zuri Hotel Palembang as a business visit or for your family. The reviews given are a motivation for us to always provide the best service to keep you and other guests comfortable while at our hotel. Convey our warm greetings to your family. And look forward to your next return visit Warm regards, Darwin Siahaan (General Manager)
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US
Ulan S.
10
/ 10
04 Jan 2023
It's delicious, you can decorate a birthday and it's no fuss.
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Accommodation's Reply
11 Jan 2023
Dear Ulan, Thank you for entrusting your vacation with your family at The Zuri Palembang. Glad to know this holiday was fun from the reviews shared. We are happy to look forward to your next visit. Stay safe and healthy. Warm regards, Darwin Siahaan (General Manager)
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Ny
Noni y. s.
Holiday
10
/ 10
11 Jul 2022
When I first arrived, I was a bit bt because I was already on the phone to the hotel asking for a room next door when I checked in because for children, when I checked in, I was given a room that was a bit far away, so you paid for the facilities, which were okay, the children were comfortable, happy and the rooms were spacious, close to the same malls and culinary Palembang. Next time if you go to Palembang, stay again at The Zuri.
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Accommodation's Reply
15 Jul 2022
Good Morning Noni, Thank you for choosing The Zuri Palembang as a destination for your mother and family to visit. The Zuri Palembang is committed to always improving services so that mother and family visits are always comfortable and enjoyable. We look forward to your return visit when you visit Palembang. Stay safe and healthy. Kind regards, Darwin Siahaan (General Manager)
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AR
Ayu R. P.
Holiday
10
/ 10
28 Jun 2022
The first experience staying here was not disappointed at all. Easy check-in process. Varied breakfast. Clean rooms. It's recommended anyway.
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1 liked this review

Accommodation's Reply
05 Jul 2022
Good Afternoon, Mrs. Ayu, Thank you for taking the time to provide a perfect rating for our hotel and for sharing your experience during your visit. Glad to know that your first visit to our hotel was comfortable and positive. Hopefully you and your family can be one of our loyal guests. Stay safe and healthy Kind regards, Darwin Siahaan (General Manager)
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YOEDHA D. I. P.
Staycation
10
/ 10
12 Apr 2022
Good friendly service. The hotel is a recommendation, basically, next Palembang, come here again.
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Accommodation's Reply
16 Apr 2022
Good Afternoon Mr Yoedha, Thank you for taking the time to rate and share your experiences on this visit. The comfort of our guests is our priority to ensure their holiday is enjoyable because The Zuri Palembang #WeKnowHowToPleaseYou Warm regards, Darwin Siahaan (General Manager)
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.