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Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Hotels
9,3
/10
Exceptional
1.295 reviews

What Guests Say About Their Stay

Distance To City Center (6)
Staff Friendliness (6)
Wifi (6)
Room Space (6)

S***i

9,4
/ 10
Excellent location! Spacious bedrooms and bathrooms. Bathroom facilities are great with shower and bath-up! Friendly and helpful front office! Highlights recommended.

Verified Traveler

10,0
/ 10
The hotel is nicely located near Dontobori, and finding food is not a problem at all. The hotel provides coffee and tea at the lobby, which is very thoughtful of them. They provide amenities too, which is a plus point. I will definitely stay here again if I'm going back.

E***e

9,4
/ 10
More Than Expected. The hotel is situated in an unbeatable location, just steps from the vibrant Dotonbori area, conveniently positioned to the left of the building. With seamless access, the check-in experience is both welcoming and efficient, complemented by a genuinely friendly and helpful staff. The cleanliness and attention to detail throughout the hotel are impeccable, and the location truly sets it apart, making it a perfect choice for any traveler.

Stefanny G.

9,7
/ 10
The room is very spacious and clean, and the location is near to Dotombori area and to the Osaka station. Overall, my husband and I had an incredible experience staying in Cross Hotel. Definitely will come back.

Siti N. B. A. H.

9,7
/ 10
Near Namba Station exit 14 and Dotonbori Shopping Street. Service staff really make us feel welcome.
In the Area
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2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka Prefecture, Kansai, Japan, 542-0085

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Cross Hotel Osaka Staying at Cross Hotel Osaka(ORIX HOTELS & RESORTS) is a good choice when you are visiting Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Osaka(ORIX HOTELS & RESORTS)

2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka Prefecture, Kansai, Japan, 542-0085
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Lobby Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Lobby 2 Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Discover More About Cross Hotel Osaka(ORIX HOTELS & RESORTS)

General


Near Dotonbori

Location


With a stay at Cross Hotel Osaka(ORIX HOTELS & RESORTS), you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.5 mi (0.8 km) from Namba Grand Kagetsu Theater.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Amerikamura - 0.1 km / 0.1 mi
Dotonbori - 0.1 km / 0.1 mi
Shinsaibashi-suji Shopping Street - 0.1 km / 0.1 mi
Osaka Shochikuza - 0.1 km / 0.1 mi
Tombori River Walk - 0.2 km / 0.1 mi
Dotonbori Glico Sign - 0.2 km / 0.1 mi
Namba Walk Shopping Mall - 0.3 km / 0.2 mi
Hozenji-Yokocho Alley - 0.4 km / 0.2 mi
Hozen-ji Temple - 0.4 km / 0.2 mi
Dōtombori Arcade - 0.5 km / 0.3 mi
Doton Plaza - 0.6 km / 0.4 mi
Namba Hatch - 0.7 km / 0.4 mi
Namba Grand Kagetsu Theater - 0.8 km / 0.5 mi
Namba Parks - 0.8 km / 0.5 mi
EDION Arena Osaka - 0.9 km / 0.5 mi

The nearest airports are:
Itami Airport (ITM) - 18 km / 11.2 mi
Kobe Airport (UKB) - 43.6 km / 27.1 mi
Kansai Intl. Airport (KIX) - 51.9 km / 32.3 mi

The preferred airport for Cross Hotel Osaka(ORIX HOTELS & RESORTS) is Kansai Intl. Airport (KIX).

Renovations


The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:

  • Elevator
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining


Grab a bite to eat at TERRACE & DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Bar, Cafe and Lounge Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Bar, Cafe and Lounge
Common Space Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Common Space
Lobby Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Lobby
Exterior Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Exterior
Others Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Microwave (shared)
  • Smoking area

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Accessibilty

  • Wheelchair accessible
  • Accessible path of travel

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Sakura Quality, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Osaka(ORIX HOTELS & RESORTS)
229
Number of floors in Cross Hotel Osaka(ORIX HOTELS & RESORTS)
14
Another facilities in Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

What are available facilities at Cross Hotel Osaka(ORIX HOTELS & RESORTS)?
There are top facilites at Cross Hotel Osaka(ORIX HOTELS & RESORTS) such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Osaka(ORIX HOTELS & RESORTS)?
The standard check-in time at Cross Hotel Osaka(ORIX HOTELS & RESORTS) is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Osaka(ORIX HOTELS & RESORTS) provide breakfast?
Yes, Cross Hotel Osaka(ORIX HOTELS & RESORTS) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Osaka(ORIX HOTELS & RESORTS)?
Cross Hotel Osaka(ORIX HOTELS & RESORTS) is a 4.0-star hotel.
How many floors does Cross Hotel Osaka(ORIX HOTELS & RESORTS) have?
Cross Hotel Osaka(ORIX HOTELS & RESORTS) has 14 floors.
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More Reviews from Other Guests in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

9,4
Exceptional
From 1.189 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Number of reviews per page
20
40
Top reviews
Daniel
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Incredible staff, very helpful and welcoming. We were allowed to check in early, given great recommendations, just a really well run hotel centrlaly located right in the heart of Dotombori.
Gene
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place!
James
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful staff and breakfast choices. Great location. I would stat here again. Airport train stops a 10 min walk away.
Avery
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ease of check in, convenient location to Dontonbori and numerous shopping and restaurants. Room was comfortable with numerous amenities.
Stephen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent in terms of location, staff friendliness, water pressure for showers and accommodation for late checkout. A word of caution: as it is located in a busy district, it is noisy as it is difficult for vibrancy and quietness to co-exist.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

amazing location. hotel was very clean
Philip
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location for Dontonbori street food bars and restaurants. Staff were friendly and room was clean with everything we needed.
Lacy
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Best hotel - big rooms
Christine
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Always our hotel of choice when in Osaka! Nothing beats the location and staff are warm and accommodating
Arvin
icon-with Friends
with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was great. Very spacious for a room in Japan. The Cross Floor had a nice water and ice dispenser. Access to the lounge was nice. Provided drinks (both alcoholic and non alcoholic beverages) and snacks. I wouldn’t overspend for the Cross Room Floor for lounge. Breakfast was good. Various options to eat. Location was ideal for Dontobori if that’s where you want to be nearby
Read More
Thurston
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, nice room. Staff was very friendly and helpful. Coin laundry is a 5 minute walk. Also, the breakfast buffet was definitely worth it.
Baljinder
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel
Shakil
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great customer service
Coree
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We opted for the room with the view of the glico man an for the price difference of a regular room definitely worth it. Thought it would be noisy but realised there was a shuttle vent, would book again.
Sunny
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic location, right at the bridge where Glico man is. Lots of food options and shopping, right in the heart of Dotonburi. Short walk to Namba area and subway/JR lines.
Jason
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location and friendly staff. Pillows were small though.
Hiu Chong Maggie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly and helpful staff
Scott
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beware. The rooms are very small. The included breakfast buffet is wonderful!
Erica
icon-Leisure
Leisure
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was very nice and I had a view of the running man sign in Dotonbori. I was on the 11th floor which was helpful. There was street noise but this is expected - it’s similar to staying in Times Square area in NYC. Location was great and staff were very nice. Room had an air purifier and humidifier. Lots of space for the superior twin room.
Read More
Ryan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel in a busy area.
Number of reviews per page
20
40

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Lobby 4 Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,4
Exceptional
From 1.189 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Number of reviews per page
20
40
Top reviews
Daniel
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Incredible staff, very helpful and welcoming. We were allowed to check in early, given great recommendations, just a really well run hotel centrlaly located right in the heart of Dotombori.
Gene
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place!
James
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful staff and breakfast choices. Great location. I would stat here again. Airport train stops a 10 min walk away.
Avery
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ease of check in, convenient location to Dontonbori and numerous shopping and restaurants. Room was comfortable with numerous amenities.
Stephen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent in terms of location, staff friendliness, water pressure for showers and accommodation for late checkout. A word of caution: as it is located in a busy district, it is noisy as it is difficult for vibrancy and quietness to co-exist.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

amazing location. hotel was very clean
Philip
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location for Dontonbori street food bars and restaurants. Staff were friendly and room was clean with everything we needed.
Lacy
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Best hotel - big rooms
Christine
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Always our hotel of choice when in Osaka! Nothing beats the location and staff are warm and accommodating
Arvin
icon-with Friends
with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was great. Very spacious for a room in Japan. The Cross Floor had a nice water and ice dispenser. Access to the lounge was nice. Provided drinks (both alcoholic and non alcoholic beverages) and snacks. I wouldn’t overspend for the Cross Room Floor for lounge. Breakfast was good. Various options to eat. Location was ideal for Dontobori if that’s where you want to be nearby
Read More
Thurston
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, nice room. Staff was very friendly and helpful. Coin laundry is a 5 minute walk. Also, the breakfast buffet was definitely worth it.
Baljinder
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel
Shakil
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great customer service
Coree
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We opted for the room with the view of the glico man an for the price difference of a regular room definitely worth it. Thought it would be noisy but realised there was a shuttle vent, would book again.
Sunny
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic location, right at the bridge where Glico man is. Lots of food options and shopping, right in the heart of Dotonburi. Short walk to Namba area and subway/JR lines.
Jason
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location and friendly staff. Pillows were small though.
Hiu Chong Maggie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly and helpful staff
Scott
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beware. The rooms are very small. The included breakfast buffet is wonderful!
Erica
icon-Leisure
Leisure
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was very nice and I had a view of the running man sign in Dotonbori. I was on the 11th floor which was helpful. There was street noise but this is expected - it’s similar to staying in Times Square area in NYC. Location was great and staff were very nice. Room had an air purifier and humidifier. Lots of space for the superior twin room.
Read More
Ryan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel in a busy area.
Number of reviews per page
20
40