Gora Hanaougi

They gave a quick tour of facilities upon check-in, even an escort to the room. Carried baggage from driveway and deposited to our room. I was the only one in the public bath at 5pm. The meals were amazing. While unable to accommodate gluten free diet with traditional cooking, they were very kind in informing which dishes had gluten. 5/5 you should stay here

A perfect stay

It was perfect!!!

Perfect food and room. Connected to Sounzan ropeway.

Wonderful hotel

It was great everything.

Impeccable service, great room with fantastic reviews and a solid and healthy dinner and breakfast.

Excellent in every way Would book again tomorrow

My wife and I loved our stay here. The in room onsen, massage services, and skin care products had us feeling rejuvenated. The staff are accommodating and incredibly good at what they do. I’d recommend this stay to anyone coming to Hakone.

This was one of the most amazing hotel experiences I have had. The room was large and had a beautiful view with the onsen overlooking the mountains. The staff was overly attentive and was lovely to interact with. The food was divine - it was truly a work of art and also delicious. Would stay here again!

Absolutely incredible from start to finish! Every single staff member we dealt with went out of their way to make it a memorable stay, the room was beautiful, and the private onsen was such an incredible way to relax

Very good!!

This was honestly the greatest hotel I’ve ever stayed at. The service was exceptional, completely next level. The room was beautiful with such an amazing view of the mountains. The food was gorgeous and delicious. I would hands down recommend this hotel.

The staff is the most welcoming, lovely bunch of folks. The room was amazing, warm and comforting. The amenities are top notch. Would 10/10 recommend

Gora Hanougi is a special place. It is a traditional Ryokan with 5 star food and service. We called for a pick-up at the Gora Station and were picked up promptly. The hotel is up a steep hill and you could take an incline railway, but the auto pick-up was very convenient. Our room was large with private outdoor onsen (bath), sitting area and two comfortable beds next to eachother that seemed to be at least a king size. There is a nice shower with amazing water pressure and a separate toilet area with a typical Japanese toilet (warm seat, bidet). The room comes with Hakata's (kimonos) and pajamas.You eat in a private dining room and the meal is intricate and has many courses. Some of the food is unfamiliar but worth a try. The breakfast is almost as big as dinner. The staff at the front desk, in the lounge and in the dining room was wonderful. The location is excellent--steps from the incline railway (you actually can take a private elevator there) and also steps from the "Ropeway" to Lake Ashi and with views of Mt. Fuji. We stayed for two nights at Gora Hanougi which was a perfect break between Tokyo and Kyoto.

It was our first time at a ryokan and this place did not disappoint us. It was quiet, the staff was very friendly and hospitable. The meals were fabulous and you can't beat a private onsen in your room.

Easily the best place we've ever stayed at, and we've traveled a LOT.

Our stay at Gora Hanaougi was absolute perfection. After five busy days in Tokyo, this was the perfect way to unwind and experience the traditional side of Japan. Every detail was thoughtfully considered — from the warm welcome to the beautifully prepared meals that felt like a true culinary journey. There was so much incredible food, and it was such a special opportunity to try everything! We were even able to enjoy a relaxing in-room massage before dinner, which made the evening feel even more luxurious. The room was stunning, the view was breathtaking, and the private onsen was pure bliss. The staff’s attention to detail and kindness made us feel so cared for throughout our stay. Truly a five-star experience — peaceful, authentic, and unforgettable.

Amazing view and location with its own elevator to the ropeway and cable car station. Over the top service. Book the private Onsean and definitely do the dinner for an authentic traditional Japanese meal.

Amazing facilities, staff, and food. Would definitely stay here again