Berjaya Penang Hotel

Hotels
One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
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About Accommodation

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Staying at Berjaya Penang Hotel is a good choice when you are visiting Gurney Drive. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (58)
Friendly Staffs (14)
Clean Room (24)
Easy To Find Food (3)
8.5
/ 10
Mustafa B. S.
Highly recommended for those who have business with the Indonesian Embassy just a short walk from this hotel

What's around Berjaya Penang Hotel

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One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
Lobby Berjaya Penang Hotel
Lobby 2 Berjaya Penang Hotel

Discover More About Berjaya Penang Hotel

Location


Staying at Berjaya Penang Hotel is a good choice when you are visiting Gurney Drive.

About Berjaya Penang Hotel

Whether you are planning an event or other special occasions, Berjaya Penang Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Berjaya Penang Hotel.

Are you a shopaholic? Staying at Berjaya Penang Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Berjaya Penang Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Berjaya Penang Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Berjaya Penang Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Berjaya Penang Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Berjaya Penang Hotel.

All facilities in Berjaya Penang Hotel

Swimming Pool Berjaya Penang Hotel
Swimming Pool
Fitness Center Berjaya Penang Hotel
Fitness Center
Functional Hall Berjaya Penang Hotel
Functional Hall
Lobby Berjaya Penang Hotel
Lobby
Exterior Berjaya Penang Hotel
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • Snacks

Transportation

  • Airport transfer
  • Limited parking
  • Limo or town car service

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Internet point
  • Free WiFi

Accessibilty

  • Disabled access friendly

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Berjaya Penang Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.

Facility

Water Disruption open for limited number of guests per day from 10-1-2024 to 10-1-2024.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Berjaya Penang Hotel

What are available facilities at Berjaya Penang Hotel?
There are top facilites at Berjaya Penang Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Penang Hotel?
The standard check-in time at Berjaya Penang Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Berjaya Penang Hotel provide breakfast?
Yes, Berjaya Penang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Berjaya Penang Hotel

Overall Rating & Reviews

From 3,805 verified guests reviews
8.5
Impressive
Fantastic
946
Very Good
2,300
Satisfying
201
Average
358
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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strategic location (58)
friendly staffs (14)
clean room (24)
easy to find food (3)
excellent service (18)
great room (2)
spacious room (1)
tasty food (5)
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Language
English
Show Reviews with Photos
PM
Purwoko M.
Medical
10
/ 10
20 Jul 2023
Old hotel but still gold. Clean, friendly staff and at strategic location.
Review photo of Berjaya Penang Hotel from Purwoko M.

2 liked this review

Accommodation's Reply
28 Jul 2023
Dear Purwoko Medianto, Thank you for your wonderful feedback! We're thrilled to know that you had a positive experience at our hotel. Despite being an older establishment, we strive to maintain a high standard of cleanliness and provide friendly service to our guests. It 's great to hear that our location was convenient for you as well. We appreciate your kind words and hope to welcome you back for another memorable stay in the future.
Muhammad F. P. H.
This is a private profile
Medical
10
/ 10
23 Sep 2022
Cozy room, great food! 💪🏼. Greetings from Indonesia 💯🇮🇩
Review photo of Berjaya Penang Hotel from Muhammad F. P. H.

2 liked this review

Accommodation's Reply
03 Oct 2022
Dear Muhammad, Thank you for choosing our hotel, and for taking the time to write a review! We are very happy to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
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Moonbeam
Medical
9.7
/ 10
30 Dec 2023
We booked the cheapest room and which was not so cheap. The room is small but it's okay. No carpets is a plus point. Big window and great view! The room and the bathroom is the same as seen on their photos. The service was great! The breakfast was fine, it was all vegetarian just for information. Which not a problem. Penang Adventist hospital just right across. Pulau Tikus Hawker Center is just 5mins walk and a must visit for dinner!
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Review photo of Berjaya Penang Hotel from Gita G. T.
Review photo of Berjaya Penang Hotel 2 from Gita G. T.
Review photo of Berjaya Penang Hotel 3 from Gita G. T.
Review photo of Berjaya Penang Hotel 4 from Gita G. T.
Review photo of Berjaya Penang Hotel 5 from Gita G. T.
Review photo of Berjaya Penang Hotel 6 from Gita G. T.

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Suryadi S.
Medical
8.5
/ 10
21 Jul 2023
Awesome room. Great sleep. Clean.
Review photo of Berjaya Penang Hotel from Suryadi S.

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Accommodation's Reply
28 Jul 2023
Dear Suryadi Salim, Thank you! We're delighted to hear that you had an awesome experience with our room and had a great night 's sleep. We take pride in maintaining a clean and comfortable environment for our guests. Have a wonderful day!
Priyanto S.
This is a private profile
Medical
8.3
/ 10
27 Nov 2023
Location convenience for food and grocery, land traveling to most place only takes about 3-5 minutes (by car), and right in-front of advance hospital. Hotel a bit run down, room old (not as add picture), and had curry smell. In my opinion, it not worth for 4star hotel price.
Review photo of Berjaya Penang Hotel from Priyanto S.
Review photo of Berjaya Penang Hotel 2 from Priyanto S.

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Accommodation's Reply
12 Dec 2023
Dear Priyanto Sutamin, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.
DN
Deasy N.
Medical
5.4
/ 10
16 Jul 2022
They never change the bed sheets. My bed sheets got unwiped spot marks, that's why I knew they never changed it
Review photo of Berjaya Penang Hotel from Deasy N. A.

3 liked this review

Accommodation's Reply
25 Jul 2022
Dear Deasy, We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and sincerely apologize that your recent stay did not meet your expectations. Kindly be informed that our room attendants will make up and clean the room on a daily basis unless the "Do not disturb" sign is indicated. We are sorry for the shortfalls in service that you experienced and would like to assure you that we will continue to conduct the necessary training to ensure that our guests receive the positive and memorable hotel experiences that we are committed to delivering. Please be assured that our guests' feedback is taken onboard and duly addressed in order to improve our standards. We appreciate your feedback and hope we will have another chance to welcome you back again.
Yip Y. K.
5.2
/ 10
03 Jan 2023
Last minute booked this hotel. Thought a Junior Suite is a steal with almost S$100. Regret without checking reviews. It is really bad. Worst than a one-star hotel. 1) At reception, I stood there while the reception saw me waiting with baggage. But when my turn reach, he told me to go cashier to check-in :-) Then, the cashier doesn't reply me when I asked her twice. The third time, she gave me a nonchalant face, saying, please wait. I waited patiently all this time with a blank face. The place does seems to have a lot of people at the lift, but all are going for the restaurant, sharing the same 3 lifts with the guests room. 2) The lifts are not secure. Anyone can go up to your door, without key card access for the lifts. 3) Earlier I have to climb a floor from car park up - there wasn't a clear signage on where hotel guests takes lift. Rather the sign that says park your car at your own risk is very prominent. I carried my baggage a floor up to the ground, and another floor up from the main entrance to reach the check-in. Yes, main entrance needs to climb a floor up or down. Very inconvenient for most of the people. During check-out I followed an instruction to go to the back of house to take the service lift to reach car park. But waited for 3 minutes and the waiter saw me and told me that it is easier to just walk down the service stairs to the carpark as the wait will be long. 2) Really dirty room when I entered the Junior Suite - saw that the bedside floor have used handy plus wrapper of the previous stayer. Did the cleaner missed that obviously big handy plus? 3) Tap area to brush teeth was really dirty with black molds and the water does not goes down the sink - stuck all night. I brushed my teeth using bottled water to avoid problem. 4) The bath tub is really dirty with black molds and someone's shit on the wall. 5) The toilet seat and area is so dirty and I can't bring my butt to sit on it. 6) The room air upon entry has a after smell that I need to air it with fleshers. 7) The some table/cabinet tops looks "oily" stained. Not sure what's that?
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Review photo of Berjaya Penang Hotel from Yip Y. K.
Review photo of Berjaya Penang Hotel 2 from Yip Y. K.
Review photo of Berjaya Penang Hotel 3 from Yip Y. K.

2 liked this review

Accommodation's Reply
11 Jan 2023
Dear Yip, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are very concerned that you found your stay with us to be so disappointing and not meet your expectation. The team here at our hotel always put the needs of our guests first, and if anything falls short of expectations we always take it very seriously. Your experience is being taken up with the departments concerned to lift up our service quality and improvement. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.
s
sartika
Holiday
9.7
/ 10
14 Jun 2022
Great hotel, excellent service, okay facilities.
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Review photo of Berjaya Penang Hotel from Sartika S.

2 liked this review

Accommodation's Reply
20 Jun 2022
Dear Sartika, Thank you very much for taking the time to share your kind comments. Nice to have you. The staff and I are so glad we were able to make your stay so enjoyable. We look forward to welcoming you back as a guest at our hotel.
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IN
Iyos N.
Medical
9.6
/ 10
04 May 2023
I checked in at midnight, greeted by a very friendly CS. Booked a family room room and was given a room on the 11th floor where the room is suitable for 4 adults, quite spacious, clean and comfortable, only the air conditioner is a little noisy. Room slippers by request and a toothbrush must also be requested. Overall it's good, the shower is good, the water is big, the room is cleaned every day, towels are changed. Ok fine.
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Review photo of Berjaya Penang Hotel from Rosmalela N.
Review photo of Berjaya Penang Hotel 2 from Rosmalela N.

2 liked this review

Accommodation's Reply
11 May 2023
Dear Rosmalela Napitupulu, Thank you for choosing our hotel, and for taking the time to write a review! We are very happy to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are pleased that we were able to exceed your expectations. We hope to welcome you back to our hotel in the future.
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DA
Dwi A. S.
Medical
9.1
/ 10
18 Oct 2023
Always happy to stay here because it is friendly and this time I tried a different room type it turned out to be really big. Thank God 🤍.
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Review photo of Berjaya Penang Hotel from Dwi A. S.
Review photo of Berjaya Penang Hotel 2 from Dwi A. S.
Review photo of Berjaya Penang Hotel 3 from Dwi A. S.
Review photo of Berjaya Penang Hotel 4 from Dwi A. S.
Review photo of Berjaya Penang Hotel 5 from Dwi A. S.
Review photo of Berjaya Penang Hotel 6 from Dwi A. S.

2 liked this review

Accommodation's Reply
07 Nov 2023
Dear Dwi Amanda Sar, Thank you for choosing our hotel and taking the time to write a review! We are very happy to hear you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to welcome you back to our hotel in the future.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.