Home Hotel Havnekontoret

Everything about our experience was wonderful except the weather, which we were expecting. Had hoped for clear weather for our hike from Mount Ulriken to Floyen. Unfortunately cool, rain and clouds. We were there so hiked it anyway. A bit of a challenge but still fun. The hotel was warm and accommodating on our return.

Very nice breakfast and dining area with great food selection. Exceptional help at check-in & check-out. Will be back.

Despite the staff strike, our

Room was great - very clean. Breakfast was all we could have wanted and more! There was a strike on but the staff were incredibly helpful and welcoming. Roof tower is amazing and well worth asking for the key to go up and have a look. Would definitely stay here again if we return to Bergen!

The Staff

We were fortunate to have chosen Home Hotel during the strike - other hotels were closed. It’s a lovely hotel with a great location. The management did an excellent job keeping the service level high without having enough staff. The view, breakfast and sauna were great additions to our stay. This must be an amazing stay when fully staffed.

The entire staff was fabulous, and I must give an emphasis to the general manager and the manager of the hotel. Unfortunately, there was a strike for most I believe of the workers in the hotel and the two ladies that were the manager and general manager helped in any way possible and made my wife and I feel right at home.

The whole experience was wonderful from the food down to all of the staff that helped us out in so many ways.

At the time of our visit there was a strike and they were unable to serve dinner or provide you with 100% service . BUT those working did a fantastic job and have to be commended . They were brilliant and provided an excellent breakfast and looked after all the guests.This meant we enjoyed an excellent stay and would most certainly return . Well done to you all especially the general manager . Thank you .

Lovely hotel in a good location with the friendliest and most helpful staff.

The staff was amazing, so helpful and friendly. As we were boarding a cruise they stored our luggage for a couple of hours after checking out. The historic hotel itself was beautiful and well appointed. A small bar in the lobby and a gas fireplace in a cozy corner was delightful at day’s end. Very comfortable bed and chairs in room and dimmable lighting. A great location for touring and cruise pier, highly recommend!

The staff made us feel like family. Rosa, Hilde, Amalie, and Souad were always available and helpful when needed. The breakfast was amazing, especially the coffee refills and the omelets. The hotel facilities were very clean and the lobby was a comfortable place to sit and have a coffee, tea or drink depending on what we felt like. We cannot wait to return.

The hotel location was great, and the staffs provided excellent service. The breakfast was so good. I would rate it a 5-star hotel!

There was no dinner available as there was a strike going on.

When we booked the hotel there was a complimentary evening included. However due to there being a national strike in Norway in the hospitality and restaurant industry. This had been cancelled. The breakfast buffet was excellent. There was also a free traditional Fikar in the afternoon (coffee and cake). The staff were obviously working excessive hours due to the shortage of staff. I hope their hard work is duly rewarded by their management. I couldn't find fault with the hotel. Rosa the manager deserves the Order of St Olav for her commitment to the hotel and guests.

The breakfast was amazing. Very well located and old building all redo to new with a lot of history inside. Geat location, big rooms with a view. Amazing breakfast

Great hotel despite the housekeeping strike.

A very disappointing experience. Whilst the staff were friendly, there is a strike in the hotel industry in Norway which we were not informed of prior to our arrival. Therefore, the hotel services are not as expected and over our seven nights a lot of additional expense was incurred. Breakfast was plentiful, Fika was basically left over breakfast pastries and coffee, and dinner is not provided despite being part of the booking and so far no compensation for this has been offered despite complaining to the hotel, and to the parent company Strawberry. We purchased food in additional to the hotel costs already paid which amounted to in excess of £500.00 over seven nights for two people. Additionally with the strike, rooms are not refreshed and during our seven nights, no room bins were emptied (even though there were food stuffs in them), no coffees, toilet rolls etc were re-filled, floors not swept, and linen / towels were not refreshed once. As other reviews have stated, rooms are small and there is very limited hanging space and no drawer space. Unfortunately the hotel did not live up to expectations or the values stated on the Strawberry website. We have been very disappointed at the considerable additional expense incurred with no compensation for the services paid for and not provided.

lovely staff , exceptionally friendly and helpful. Great breakfast and lovely rooms. Great location, highly recommend

Perfect