citizenM Glasgow

An overnight stay whilst visiting Glasgow for a concert. Perfectly located for Central Station and Buchanan Bus Station. A bit price due to concert and no tea or coffee in the room. No glasses in the bathroom. Very clean very quiet and very high tech.

Felt the room was slightly dated since our last visit. Reported that the sink was blocked and were told we could move rooms. We were on our way out so said we couldn’t. Did expect someone to have a look at this but no one did. Resulted in us having to use the shower for cleaning teeth extra. Mentioned again on check out to be told someone had tried to come have a look but couldn’t get access to the room? No one came near during our stay.

If you know the brand you know it’s a small bedroom with large bed. Ideal for one or two. Always clean and well positioned in a city centre. Ample social and work g spaces as well, like a hotel We Work.

Nice hotel

great location for city centre

We had a very pleasant stay and were impressed with the room.

Great bed and window view (cityside), clean with aircon

Only 1 lift / elevator operational during our 4 night stay, long wait times at peak hours, lift was shared between guests and service leading to further congestion and delays. AC system in room is supposedly controlled from an ipad in the room, I can say with confidence that the AC is controlled centrally as the ipad has no effect, the weather was sunny during our stay, the room south facing, leading to an uncomfortably hot room environment in the mid 20's degrees C. Ipad in room is used to control the TV which was hit and miss, the presence of the older TV remote controller in the storage drawer suggest that this has been a recent transition, as with all things, test things properly before you roll them out. I have stayed at various Citizen M's around Europe and this one in Glasgow many times, whatever is going on with the managment of Glasgow (cost saving driven?), it was a very poor show and pretty terrible stay.

Staff always so kind and helpful

The rooms are small but bright , modern, and functional. The beds are HUGE and very comfortable and the rooms are quiet. The central location is also very convenient. Great choice for a short stay in Glasgow.

Such a unique hotel experience. The lobby is an amazing art gallery. Very funky, great thought provoking theme. The room/pod was everything you need and nothing wasted with a cool iPad controlling the mood climate and blinds. Very satisfying experience.

We have been coming here occasionally since 2015. Last time it was as looking a little jaded, but obviously had a freshen up without losing any of its quirky character. Great staff, great breakfast, great location. We’ll be back

Nous avons tout aimé! Très recommandé!

Great hotel. Lovely staff. Modern rooms.

Friendly staff, clean, great location

Being older I found everything had to be operated with an i pad. Not so good when you press tge lights switch at door.and everything shuts down. Lights blinds curtains.

Nice bed and room

No glass or even a plastic disposable tumbler in room. Woke in middle of the night & nothing, had to squint my mouth under tap to get a drink...never been in a hotel without water or a glass before? I don't care how environmentally friendly your trying to be, basic necessity of being able to get a drink of water in a room is essential, imagine an emergency situation! Other than that, nice enough but room electrics all a bit confusing.. Sort the glasses out please.

Would stay again

Hotel is in need of an update. The tv in our room had blown speakers, the hairdryer had a loose connection and only worked when held at a certain angle and the charger for the iPad which controls lights etc was faulty. Only one lift was in operation leading to long waits to get up and down from the room to the hotel lobby