Shilla Stay Mapo Hongdae

Very prompt checkin, great amenities, helpful staff and great facilities to use. The location is great, close to main points in the city

Love the Hotel

very kind

One of the worst toilet papers I ever used... Also the towels were so old and worn out... Can not believe this hotel has Shilla brand on its name... Won't be coming back...

Great place to stay near subway station

Location was great for the Subway and Olive Young. The gym is pretty decent. Tried the buffet after a long day of sightseeing and it was good.

Very nice place

Staff were nice, but my room had dusty air, all the outlets were loose and couldn't hold my chargers at all

The room was great as was the location for what I needed. No possible early check in and the breakfast were disappointing.

I would definitely stay here again.

Great food options around

very attentive and well mannered. the service was spot on and the property was very clean and spacious. We were able to communicate without any language barriers.

Good service

I was staying there but it was not good. I made a reservation because I could have breakfast but when I arrived at Shilla Stay Mapo Hongdae. I felt something strange when I said I couldn’t have breakfast. I made a reservation at Severance Hospital because l am sick. Shilla Stay staff told me l shouldn’t smoke, so I was very happy, because I have got allergic to cigarettes. I expected no one to smoke. However, I moved to a room first night because of the smell of cigarettes there and l protected many times but the smell of cigarettes still lingered and my cough was everynight and I have never slept peacefully due to headaches and coughs. I asked for a headache pill because I didn’t have one, but they said they couldn’t give it to me. I had a hard time during the two weeks stay. I was encouraged to move only rooms when I complained to staffs. Suffering from cigarettes, I came back unprotected. Due to my health problems, l also got insurance during my stay at Shilla Stay Mapo Hongdae. They didn’t help cigarettes smell. I feel like l just wasted money and l have been living in a cigarettes hell.

Room is spacious and bed is comfy

Bedding was so fresh! It was great stay

Everything was amazing from the moment we checked in to the moment we checked out. There were no hiccups. Just smooth, professional service throughout our stay. The staff was welcoming and attentive. The location is also great. Very central and convenient for getting to different parts of Seoul. The only area I personally feel could be improved is the room temperature system. The hotel uses a central AC/heating system, so individual room temperature can’t be adjusted based on the season. We visited during winter, and the room felt quite warm, but we weren’t able to turn on the AC to cool it down. The only solution was to open the windows. Overall, we had a wonderful stay and truly appreciated the hospitality.

The sheets were not inserted nicely, the duvet was not folded properly, there were stains on the bathrobe, not many places to hang the towel.

Clean room.

Clean room