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Cinnamon Citadel Kandy
Hotels
8,6
/10
Very Good
312 reviews
What Guests Say About Their Stay
Emma
10,0
/ 10
Great stay at Cinnamon Citadel Kandy. Great clean spacious comfy rooms. Staff were amazing in all areas. Great drinks and buffet. Great chilling around the pool with plenty of comfy day beds. Would definitely stay again.
🌟🌟🌟🌟🌟
Emma
10,0
/ 10
Thankyou to the whole team at Citadel Kandy. From the check in to checkout I was met with friendly helpful staff. Great service at breakfast and dinners. Excellent bar service and cocktail making. Hats off to the chefs for the range of delicious foods for the buffets.
Sri Lanka is open and I’d recommend the Cinnamon Citadel as a great place to stay. Great quiet comfy rooms, good range of sun beds by the pool for relaxing. Was a great stay. Thanks again to all the team.
Justin
10,0
/ 10
Beautiful hotel, very friendly staff and deliciously wonderful breakfast and dinner buffet.
In the Area
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124, Srimath Kuda Ratwatte Mawatha, Mapanwatura, Kandy District, Central Province, Sri Lanka, 20000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Available Room Types in Cinnamon Citadel Kandy
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What's around Cinnamon Citadel Kandy
124, Srimath Kuda Ratwatte Mawatha, Mapanwatura, Kandy District, Central Province, Sri Lanka, 20000
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Discover More About Cinnamon Citadel Kandy
General
Near Bahirawa Kanda
Location
Located in Kandy, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This hotel is 2 mi (3.2 km) from Bahirawakanda Vihara Buddha and 2.2 mi (3.5 km) from Kandy Clock Tower.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Asgiri Maha Viharaya - 2.5 km / 1.5 mi
Commonwealth War Cemetery - 3 km / 1.8 mi
Bahirawakanda Vihara Buddha - 3 km / 1.9 mi
Kandy Clock Tower - 3.4 km / 2.1 mi
Kanday Monasteries - 3.7 km / 2.3 mi
Devales - 3.7 km / 2.3 mi
Asgiriya Stadium - 3.7 km / 2.3 mi
Kandy City Centre - 3.8 km / 2.4 mi
Natha Devale - 3.9 km / 2.4 mi
Kandy Lake - 3.9 km / 2.4 mi
Wales Park - 4 km / 2.5 mi
Maha Vishnu Devalaya - 4 km / 2.5 mi
Udawatta Kele Sanctuary - 4 km / 2.5 mi
National Hospital Kandy - 4.1 km / 2.6 mi
Temple of the Tooth - 4.2 km / 2.6 mi
The preferred airport for Cinnamon Citadel Kandy is Bandaranaike Intl. Airport (CMB) - 112.5 km / 69.9 mi
Facilities
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Dining
Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
All facilities in Cinnamon Citadel Kandy
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Picnic area
- Garden
- Barbecue
- Sauna
- Fitness center
- Sun loungers
Transportation
- Secure parking
- Bus/truck parking
- Airport transfer
- Storage
- Valet parking
General
- Banquet
- Smoking area
- Parking
- Terrace
Hotel Services
- Laundry service
- Newspaper in lobby
- 24-hour Receptionist
- Concierge
Accessibilty
- Accessible parking
- Accessible bathroom
- Disabled access friendly
Food and Drinks
- Breakfast
- Snack bar
Kids and Pets
- Babysitting
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Public Facilities
- Safety deposit box
Accommodation Policy & General Information in Cinnamon Citadel Kandy
Important Note
- Pool access available from 9:00 AM to 7:00 PM.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately USD 15 per person
- Airport shuttle fee: USD 85 per person
- Rollaway bed fee: USD 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, Contactless check-out is available, Travelife, No elevators
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Cinnamon Citadel Kandy | 119 |
Number of floors in Cinnamon Citadel Kandy | 2 |
Another facilities in Cinnamon Citadel Kandy | Picnic area, Garden, Barbecue, Sauna, Fitness center |
Frequently asked question in Cinnamon Citadel Kandy
What are available facilities at Cinnamon Citadel Kandy?
There are top facilites at Cinnamon Citadel Kandy such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cinnamon Citadel Kandy?
The standard check-in time at Cinnamon Citadel Kandy is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cinnamon Citadel Kandy provide breakfast?
Yes, Cinnamon Citadel Kandy provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cinnamon Citadel Kandy?
Cinnamon Citadel Kandy is a 4.0-star hotel.
How many floors does Cinnamon Citadel Kandy have?
Cinnamon Citadel Kandy has 2 floors.
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More Reviews from Other Guests in Cinnamon Citadel Kandy
Overall Ratings & Reviews Cinnamon Citadel Kandy
Other sources (312)
8,6
Very Good
From 312 reviews
Cleanliness
8,6
Room Comfort
8,6
Location
7,6
Service and Facilites
8,6
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Traveler Reviews Cinnamon Citadel Kandy
Number of reviews per page
20
40
Top reviews
Lawayna
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice hotel; would stay again.
Rajat
Friends and Family
2,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The service was very bad, for everything staffs were like doing favor and needed to tell them repeatedly.
Chathurika
Leisure Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Absolutely amazing!
Krishnan
Friends and Family
8,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff was kind
Emma
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great stay at Cinnamon Citadel Kandy. Great clean spacious comfy rooms. Staff were amazing in all areas. Great drinks and buffet. Great chilling around the pool with plenty of comfy day beds. Would definitely stay again.
🌟🌟🌟🌟🌟
KESSEVEN NAIDOO
8,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Clean and comfortable room. Nice pool and reception area. Hotel location is quite remote.
Emma
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Thankyou to the whole team at Citadel Kandy. From the check in to checkout I was met with friendly helpful staff. Great service at breakfast and dinners. Excellent bar service and cocktail making. Hats off to the chefs for the range of delicious foods for the buffets.
Sri Lanka is open and I’d recommend the Cinnamon Citadel as a great place to stay. Great quiet comfy rooms, good range of sun beds by the pool for relaxing. Was a great stay. Thanks again to all the team.
Read More
Justin
Friends and Family
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Beautiful hotel, very friendly staff and deliciously wonderful breakfast and dinner buffet.
Mahinda
Leisure Family
8,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Yes
Thomas
Friends and Family
10,0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
This hotel was one of the nicest I’ve stayed in beautiful surroundings by the river service was amazing. Cleanliness was outstanding. Service in general was perfect.
Warna
Leisure Family
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great place to stay in Kandy
Denise
Leisure with Partner
10,0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Beautiful location, really lovely rooms and the staff simply can not do enough for you. The location is a bit outside of kandy about 10 to 15 minute tuk tuk ride but the prices for food and drinks are very good value and the view is amazing so we only ventured out at night once over our 3 nights.
SAMSON
Leisure with Partner
8,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Be aware—- there is no elevator available and rooms and dining area on varied floors. Be ready to climb steep stairs. Nice rooms and amenities. Beautiful views of river and area walks are great. Excellent meals at buffet restaurant.
Anne
10,0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
The hotel was clean and well furnished. We had a balcony room which had fabulous view of the river, a great place for watching nature around you. It was very peaceful. The pool area is good with separate pool for toddlers. This also overlooks the river. The staff were excellent. All polite and helpful which you find a lot in Sri Lanka. The restaurant was buffet style and food good quality. We had an excellent 2 nights in Kandy. Hotel situated short distance from Town centre, uphill. Just a short ride in tuk tuk.
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Robert
10,0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
One of the best buffets that I've ever had. Very authentic.
The pool was nice, and the balcony was a nice surprise as well.
The resort sits on the bank of a river so walking is a bit limited.
The staff goes above and beyond.
Vivek
8,0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Overall old but good. Nice stay
Vivek
Leisure Family
8,0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
As
tyler
8,0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Good hotel & staff
Anthony
Friends and Family
8,0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Service, rooms and comfort was spot on. Can do better with food options and quality.
Jocelyne
10,0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Staff were so attentive and eager to help. Beautiful surroundings, great location. Food was excellent. Would definitely come back.
Number of reviews per page
20
40
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