Hotel Des Balances

Hotels
9,4
/10
Exceptional
813 reviews

What Guests Say About Their Stay

Diana W.
9,7
/ 10
Dapat free upgrade ke suite, di mana pemandangan-nya dari kamar sangat indah. Kasur, kamar semua nyaman. Dikasih banyak cokelat, 2 set sabun shampoo merk Loccitane. Dapat free welcome drink Wine dan permen, cokelat di Lounge hotel pada saat malam natal. Overall sangat puas dengan service dan kualitas hotel-nya. Lokasi juga sangat dekat dengan train station. Top banget.
John
10,0
/ 10
Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
guy
10,0
/ 10
If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place.
Rafael
10,0
/ 10
Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
In the Area
See Map
Weinmarkt, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6004

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Des Balances is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Des Balances

Weinmarkt, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6004
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Discover More About Hotel Des Balances

Location


Staying at Hotel Des Balances is a good choice when you are visiting Luzern.

About Hotel Des Balances

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Des Balances exclusively for you.

Hotel Des Balances is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Des Balances.

All facilities in Hotel Des Balances

Others Hotel Des Balances
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Des Balances

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night
  • Destination fee: CHF 2.70 per person, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Des Balances
56
Number of floors in Hotel Des Balances
7
Another facilities in Hotel Des Balances
Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Des Balances

What are available facilities at Hotel Des Balances?
There are top facilites at Hotel Des Balances such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Des Balances?
The standard check-in time at Hotel Des Balances is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Des Balances provide breakfast?
Yes, Hotel Des Balances provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Des Balances?
Hotel Des Balances is a 4.0-star hotel.
How many floors does Hotel Des Balances have?
Hotel Des Balances has 7 floors.
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More Reviews from Other Guests in Hotel Des Balances

Overall Ratings & Reviews Hotel Des Balances

Traveloka (3)
Other sources (810)
9,4
Exceptional
From 810 reviews
Cleanliness

9,6

Room Comfort

9,0

Location

9,6

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Des Balances

Number of reviews per page
20
40
Top reviews
Holly
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic!!!
Marty
icon-Business and Leisure with Children
Business and Leisure with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was great. Large, had a TV, mini mini fridge, bath or shower tub. Food was great. Breakfast is $35 for hotel guests. That includes the buffet and the warm meals. To be honest the $20 in warm food is bettee spent than the $35. Water go buy at the local co op down the street. Hotel was great at booking activities for us. Only complaint I have is the staff in the restaurant. And clearly it was a big enough one for me to give it 3 out of 5 stars. Really the only part of our 13 day trip that was upset about.
Read More
John
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
guy
icon-Business Family
Business Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place.
Read More
Rafael
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
Roberto
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.
karen
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed in the room with the view of the river and it was beautiful. The location was ideal
Donna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Farid
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very grateful. Beautiful hotel . One of the very best in gorgeous Lucerne! ❤️👏🙏
Robert
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel!
Robert
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant.
Read More
Roman
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice size rooms. Clean and great service.
Timothy
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Nadiia
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing place for vacation
Raghav
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wouldn’t recommend this hotel. Lousy shower pressure, small rooms and average service. Don’t spend on this hotel.
Jo Anne
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is a lovely hotel. Excellent service, comfortable beds, and lovely restaurant with a view. However, even by European standards the room was very small. It was uncomfortably small, and I thought it was worthwhile mentioning it here.
Thomas
icon-Leisure
Leisure
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location! Took care of a problem I had to my satisfaction.
David
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

no parking
Janet
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel in the old city with beautiful view across Lake at Jesuit Church. Terrace restaurant food was good and view exceptional. Could easily walk to Chapel Bridge and tourist spots and good restaurants
Diane
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Loved our stay here!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Des Balances

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Des Balances

Traveloka (3)
Other sources (810)
9,4
Exceptional
From 810 reviews
Cleanliness

9,6

Room Comfort

9,0

Location

9,6

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Des Balances

Number of reviews per page
20
40
Top reviews
Holly
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic!!!
Marty
icon-Business and Leisure with Children
Business and Leisure with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was great. Large, had a TV, mini mini fridge, bath or shower tub. Food was great. Breakfast is $35 for hotel guests. That includes the buffet and the warm meals. To be honest the $20 in warm food is bettee spent than the $35. Water go buy at the local co op down the street. Hotel was great at booking activities for us. Only complaint I have is the staff in the restaurant. And clearly it was a big enough one for me to give it 3 out of 5 stars. Really the only part of our 13 day trip that was upset about.
Read More
John
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
guy
icon-Business Family
Business Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place.
Read More
Rafael
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
Roberto
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.
karen
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed in the room with the view of the river and it was beautiful. The location was ideal
Donna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Farid
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very grateful. Beautiful hotel . One of the very best in gorgeous Lucerne! ❤️👏🙏
Robert
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel!
Robert
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant.
Read More
Roman
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice size rooms. Clean and great service.
Timothy
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Nadiia
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing place for vacation
Raghav
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wouldn’t recommend this hotel. Lousy shower pressure, small rooms and average service. Don’t spend on this hotel.
Jo Anne
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is a lovely hotel. Excellent service, comfortable beds, and lovely restaurant with a view. However, even by European standards the room was very small. It was uncomfortably small, and I thought it was worthwhile mentioning it here.
Thomas
icon-Leisure
Leisure
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location! Took care of a problem I had to my satisfaction.
David
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

no parking
Janet
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel in the old city with beautiful view across Lake at Jesuit Church. Terrace restaurant food was good and view exceptional. Could easily walk to Chapel Bridge and tourist spots and good restaurants
Diane
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Loved our stay here!
Number of reviews per page
20
40