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Capella Hanoi
Hotels
9,8
/10
Exceptional
40 reviews
What Guests Say About Their Stay
Jose
10,0
/ 10
We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home.
Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit.
We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel.
Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Verified traveler
10,0
/ 10
Beautiful property, great location!
Don’t miss breakfast and cocktails at the lounge.
The staff is so helpful and nice too!
GILMAR
10,0
/ 10
The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
In the Area
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11 Le Phung Hieu, Hoan Kiem, Trang Tien Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Capella Hanoi
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11 Le Phung Hieu, Hoan Kiem, Trang Tien Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
Discover More About Capella Hanoi
Location
Staying at Capella Hanoi is a good choice when you are visiting Trang Tien Ward.
About Capella Hanoi
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Capella Hanoi exclusively for you.
Capella Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Capella Hanoi.
All facilities in Capella Hanoi
Others
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Things to Do
- Indoor pool
- Spa
- Sauna
- Steam room
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Parking
- Rooftop terrace
- Terrace
Family-friendly Facilities
- Toys
- Children games
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Capella Hanoi
Important Note
- Rollaway bed fee: VND 5197500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking and high chair
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Capella Hanoi | 47 |
Number of floors in Capella Hanoi | 10 |
Another facilities in Capella Hanoi | Laundry service, Tours, Wedding service, Luggage storage, Multilingual staff |
Frequently asked question in Capella Hanoi
What are available facilities at Capella Hanoi?
There are top facilites at Capella Hanoi such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Capella Hanoi?
The standard check-in time at Capella Hanoi is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Capella Hanoi provide breakfast?
Yes, Capella Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Capella Hanoi
Traveloka (2)
Other sources (38)
9,8
Exceptional
From 38 reviews
Cleanliness
10,0
Room Comfort
9,8
Service and Facilites
9,8
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Traveler Reviews Capella Hanoi
Number of reviews per page
20
40
Top reviews
Jose
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home.
Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit.
We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel.
Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Read More
Gregory
Friends and Family
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Flawless
Verified traveler
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Beautiful property, great location!
Don’t miss breakfast and cocktails at the lounge.
The staff is so helpful and nice too!
NECDET EMRE
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Best hotel in Hanoi. Especially decoration is state of art.
GILMAR
Leisure with Children
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
Benjamin
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Beautiful hotel, fabulous suites & the team are wonderful.
Anna
Friends and Family
10,0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Oliver
Leisure Family
10,0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Great location with excellent decor, staff and food.
Briana
10,0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Really great
Matthew Kai
Leisure with Partner
10,0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Excellent service
Rhian
Leisure with Partner
10,0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
It was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
Andrew
Leisure Family
10,0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Terrific
Conrad Joseph
Business and Leisure Family
10,0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Excellent service and beautiful hotel deco.
Philip
Leisure with Partner
10,0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
david
10,0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Over the top. If the staff could breathe for you, they would. The finest construction in the most elaborate decor.
Peter
Leisure with Partner
10,0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.
Carol
Leisure
10,0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Attention to details and tip top service from all the staff. Best hotel!
Gail
10,0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Had a great experience at The Capella. Everything was first rate!!
Wing Chi
Leisure with Partner
10,0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Very good service and welcomed by staff
Enjoyed afternoon tea and evening ritual sessions
Will definitely revisit again
Roo
Business
10,0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
This hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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