What do past guests say about Hôtel Newstar Montréal?

Hôtel Newstar Montréal is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Hôtel Newstar Montréal

Name: Hôtel Newstar Montréal
Address: 5250 Jarry Street East, Downtown Montréal, Montréal, Québec, Canada, H1R 3A9, 5250 Jarry Street East, Québec, H1R 3A9, Canada
Rating: 7.2

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7.2

/10

Pleasant

2,018 reviews

What Guests Say About Their Stay

Joseph

10.0

/ 10

The experience was very pleasant. From check in to the restaurant. The staff was very helpful.

Vicky

10.0

/ 10

A chaque fois je suis vraiment bien accueilli. A toute heure le service est la.

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Amanda

10.0

/ 10

Great place for a great price. Restaurant on site and plenty of other places to eat nearby.

In the Area

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5250 Jarry Street East, Downtown Montréal, Montréal, Québec, Canada, H1R 3A9

Main Facilities

Parking

Laundry

Multilingual staff

Microwave (shared)

ATM/Banking

24-hour Receptionist

Hôtel Newstar Montréal is a hotel is located at Villeray--Saint-Michel--Parc-Extension. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hôtel Newstar Montréal

5250 Jarry Street East, Downtown Montréal, Montréal, Québec, Canada, H1R 3A9

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Discover More About Hôtel Newstar Montréal

General
In Montreal (Saint-Leonard)

Location
Located in Montreal (Saint-Leonard), Hôtel Newstar Montréal is within a 10-minute drive of Montreal Heart Institute and Maisonneuve-Rosemont Hospital. This hotel is 2.4 mi (3.8 km) from Montreal Botanical Garden and 3.5 mi (5.7 km) from Montreal Biodome.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Montreal Heart Institute - 2.3 km / 1.5 mi
Maisonneuve-Rosemont Hospital - 3.2 km / 2 mi
CF Galeries d'Anjou - 3.2 km / 2 mi
Montreal Botanical Garden - 3.6 km / 2.2 mi
Sherbrooke Street - 4 km / 2.5 mi
Olympic Park - 4 km / 2.5 mi
Saputo Stadium - 4.7 km / 2.9 mi
Rio Tinto Alcan Planetarium - 4.8 km / 3 mi
Olympic Stadium - 4.9 km / 3 mi
Montreal Biodome - 4.9 km / 3.1 mi
Mount Royal Avenue - 5.4 km / 3.4 mi
Claude Robillard Centre - 5.4 km / 3.4 mi
Plaza St-Hubert - 6.1 km / 3.8 mi
Saint Denis Street - 6.4 km / 4 mi
Jean-Talon Market - 6.6 km / 4.1 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 30 km / 18.6 mi
Montreal–Trudeau Intl. Airport (YUL) - 20.7 km / 12.9 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

Dining
You can enjoy a meal at the restaurant serving the guests of Hôtel Newstar Montréal, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 265 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in Hôtel Newstar Montréal

Common Space

Lobby

Exterior

Bedroom

Others

Transportation

Bus/truck parking

Things to Do

TV lounge

Food and Drinks

Breakfast
Snack bar

Connectivity

Free WiFi

General

Microwave (shared)
Parking
Terrace

Public Facilities

Parking
Smoke-free area

Hotel Services

Multilingual staff
24-hour Receptionist

Nearby Facilities

Laundry
ATM/Banking

Accommodation Policy & General Information in Hôtel Newstar Montréal

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Cashless payment methods are available for all transactions.
Contactless check-out is available.

Check-in/Check-out Time

Check-in:

16:00 - 03:00

Check-out:

Before 11:00

Fee for full breakfast: approximately CAD 15.50 per person
Pet deposit: CAD 100 per stay
Pet fee: CAD 25 per pet, per day (maximum CAD 75 per stay)
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - 03:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hôtel Newstar Montréal	265
Another facilities in Hôtel Newstar Montréal	Bus/truck parking, TV lounge, Breakfast, Snack bar, Free WiFi

Frequently asked question in Hôtel Newstar Montréal

What is normal check-in & check-out time at Hôtel Newstar Montréal?

The standard check-in time at Hôtel Newstar Montréal is starting from 16:00 - 03:00 while the latest check-out time is at Before 11:00

Does Hôtel Newstar Montréal provide breakfast?

Yes, Hôtel Newstar Montréal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hôtel Newstar Montréal?

Hôtel Newstar Montréal is a 2.5-star hotel.

How many rooms are available at Hôtel Newstar Montréal?

Hôtel Newstar Montréal has 265 rooms in total.

Does Hôtel Newstar Montréal provide parking?

Yes, Hôtel Newstar Montréal provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hôtel Newstar Montréal

Overall Ratings & Reviews Hôtel Newstar Montréal

Other sources (2,018)

7.2

Pleasant

From 2,018 reviews

Cleanliness

7.2

Room Comfort

7.4

Service and Facilites

7.6

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Traveler Reviews Hôtel Newstar Montréal

Number of reviews per page

Top reviews

Justin

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I like the 2 waitresss at the bar, everyone else not so much, the questionable people roaming around. Oh and the sweet lady that helped me on check out she was good.

Germaine

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Complaint about Newstar Hotel Montreal. I want to ensure that they are removed from the Expedia sites! BEWARE There are literally hundreds of complaints and they are still on Expedia, reviews are doing nothing, I am furious right now! I want answers as to why reviews are disregarded and this hotel is still allowed on Expedia! 1 queen bed, NO I had maybe a twin, kitchenette with dishware, cookware and utensils NONE available unless I paid again, tub/shower combined NO I had a tiny shower stall, Site had bad smell of cigarettes and pot close to laundry area, people trying to get in without a card that I would not open the door that locked behind me, after arriving late from work around midnight, a man in stairwell tried to get in again with no card, when I went back to my car for a second time, he tried to get in again! no security and scary ! Lots of reviews mention this still nothing was done! They should be forced to at least remove the false advertising from their Expedia description. I really needed a bathtub as I was working 8 days at night on my feet, I left early because I was unable to continue working! Unacceptable, I checked out early August 9th, at 00h40 after my last work shift, today August 10th, so 48 hours later I am still not checked out! I gave my key to the reception employee directly, not happy if I get charges on the room, as I never used the bed, I never asked for any cleaning as I would have to pay for more for each cleaning and extra towels. STAY AWAY

Jeremy

Family

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Everything was ok except the room was very uncomfortably hot. The floor felt very warm...almost hot. After complaining the staff told me that the laundry area was right beneath the room, which was the source of the heat and the AC was not working as it should. I checked out a day early because of that. Room 823

Kanae

with Pet

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Price wise it was good. If you are going to stay at the room with kitchenette, they don't provide utensils, dishes and pots. You need to bring yours.

Lucie

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Hôtel a rayé de votre liste ..A la réception les fauteuils sont dégueulasse. Le premier soir j'ai payé 150$ et le lendemain j'ai ajouté une autre nuit et cette fois-ci ils m'ont charger 193$ je n'ai pas changé de catégorie de chambre ils m'ont répondu c'est l'offre et la demande quand la demande est forte les prix montent .Le passage de l'étage de ma chambre n'était pas propre ,la chambre pas de garde robe, pas de barrure de sécurité sur la porte ,la porte de la salle de bain briser, le robinet de l'évier dégoûtait, l'air climatisé faisais un bruit d'enfer,le plancher pas très propre ,le lit inconfortable, et la première nuit a été une nuit d'enfer un vas et viens continuel dans les passages,les portes qui claquent les gens qui parlent à tue tête. Le lendemain au restaurant j'ai rencontré des travailleurs qui logent là bas et ils m'ont dit que ce n'était pas la place pour une femme seule car il se passait toute sorte de choses a cet hôtel. Moi je l'avais choisi car elle était près de l'hôpital où mon frère c'était fait opérer. Le deuxième soir quand je suis monter à ma chambre vers 20 heures 15 ,il y avait déjà du vas et viens dans les passages et des gens se chicanaient. J'ai décidé de quitter à ce moment là. A la réception ils m'ont répondu qu'ils n'avaient pas le contrôle sur les gens qui résidaient à leur hôtel. Ils n'ont pas voulu me donner une compensation car je n'ai pas coucher ce soir là. Je suis certaine qu'ils ont relouer ma chambre ce soir là.

Joseph

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The experience was very pleasant. From check in to the restaurant. The staff was very helpful.

CARL

with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Dinin was great good food and reasonable prices.

Vicky

Friends and family with Friends

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

A chaque fois je suis vraiment bien accueilli. A toute heure le service est la.

Michael

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Nice place with big rooms and alot of stores around

Marie-Andrée

Business

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Très bien apprécier cette hôtel

Johanne

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We had no hot water and the morning clerk ignored our complaint. The evening clerk was helpful and changed the room we were assigned when we told him that my husband had a hard time with stairs and gave us something on the ground floor. He was very helpful. Too bad the morning clerk wasn’t as helpful.

Victoria

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was OK, but don’t get me started on the bathroom. It was absolutely disgusting and on top of that when I went to return my card to checkout, I bumped it to another customer who was complaining about her dirty bathroom and saying that it was unacceptable. The police was overall very sketchy.

John-Christopher

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I arrived quite early and was hoping to pay-up for an early check-in. No such luck, as they'd veen fully booked and were still turning over the rooms. The syaff waspolite and helpful and directed me to come back at 4pm. It was a long wait but there are plenty coffee shops, parks, and even a library close by. Upon my return at 4ish, the lobby was quite busy and it took the staff quite a while to work through the guests. They did so as quickly and efficiently as they could and dealt with some rude customers in a professional manner. When i made it my room, i was a bit disappointed to find the room smelled heavily of cigarette smoke, though it is a non-smoking property. I also found the furnishings to be outdated and there were some gouges and a stain on the walls (somebody's fumbled pasta dish, maybe). The floors could have used an extra sweep after they mopped, too. Thankfully, the bed linens were clean and cozy and the bathroom was adequately clean. Tbh, i'm not that picky, and knew i wasn't exactly booking the Ritz Carlton. The bar is small and generally populated by locals. The staff there are fantastic! Be sure to check out Cafe Milano, less than a block away, for some of the best coffee and atmosphere around. For me, Hotel Newstar fit the bill. If you're looking for a plush and upscale experience, it's likely not the spot for you. Again though, the staff were lovely!

SHAOJUN

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

There was a slight odor in the room.

Gowtham

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good cheap one

Brigitte

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

La chambre sentait l’humidité, la cigarette, était mal propre, et infester de fourmi même dans les draps.

heidy

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Honestly so sad because i practicly wasted my money as after 2days of staying i left because there was bed bugs i left to sleep somewhere else as i booked for 9 days so 9 days waisted of money , my poor kids all bitting everywhere they are traumatized now to sleep .Sad cuz staff at reception was so joyfull, social and respecfull girl and boy.

Nishita

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The property is infested with bed bugs, the staff is very rude and they don’t have proper communication skills . I recently stayed there and my experience was worst. The hotel suppressed the fact that there property is bedbug infested and admitted the same only when the 3 rd party agency confronted with them on our behalf with proofs I provided.

Vicky

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

J ai aime

Farsan

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The property was cheap and the services and amenities was cheap as well. So basically you’re getting what you are paying for.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.