โรงแรม Newstar มอนทรีออล

The bed we booked was supposed to be queen size but the one in both rooms were double and we didn’t get room service like for the bed and the towels.

This was the worst hotel I’ve ever stayed at. We got there around 10pm and our room with a kitchenette wasn’t cleaned, so they switched us to a basic room for one out of three nights and didn’t offer a partial refund. The basic room smelled like crap and fart as I opened the door. The floors were sticky. The bathroom was pathetically tiny; the standing shower is barely enough for my size (I’m 5’ and 160 lbs). The water hit the wall and you can’t adjust it, so it’s hard to take a proper shower. The shower was also dirty and had some black spots. The kitchenette room wasn’t any better - no drawers, small room, same tiny standing shower. The photos they use are inaccurate, it is NOT that clean and big. There’s no bathtub. Also, we booked on Expedia and it was $142/night. We later checked again when we got there and it was suddenly $86/night. Not even worth $86, and a total rip-off at $142. Do not recommend at all. The location is 10km from downtown Montreal which is its only plus.

Good location and the front desk lady was really nice

Tout à été bien

Floors were dirty when i checked in. No air freshener or toiler brush in the room. Windows do not open to let the fresh air in. Staff was friendly and welcoming. Walls are paper thin and you can hear every neightboor. But, on the positive side, there are quite a few options of transportation

Très bruyant, mauvaise insonorisation. Toute la nuit nous avons entendu des portes claquer et des gens parlé. Chambre humide avec mauvaise odeur . Oreillers beaucoup trop grosse , j'ai encore mal au coup . Aucun bouchon pour prendre un bain . État de la peinture pas super ! Mur abîmé dans la salle de bain . Beaucoup trop chère pour les lieux . Je n'y retournerai pas .

They said they dont have any room left.

La salle de bain était salle, du dentifrice collé sur le mur, des taches sur le banc de toilette et sur les serviettes. Il restait de pinces à cheveux d'une autre personne. Le couloir était jonché de sacs d'ordures et serviettes sales, ça sentait la fumée, le cannabis et la moisissure...

All good other than the small cockroaches in the shower/toilet. Everything is sparkling clean. But i believe the bugs come out of the shower drainage. It’s gonna be a good idea to use a cover when customers aren't using the rooms. Again.. everyone is neat and super clean.

Check in non disponible à 16h. Dérangement entre 11h00 et 12h00 durant la semaine pour ménage alors que j’ai demander à 2 reprise de ne pas être déranger. Femme à la réception parlait au téléphone en même temps de répondre au client.

Room is clean, evening stuff was very nice, but not the morning stuff.

Great place ,and the area around

Reception staff were not receptive.

Chambre propre

Bon rapport qualité-prix !

When we checked in, they gave us the wrong room. Had cigarettes burns on the tub even though it was a smoke-free room. The room we booked was a good size.

Propre et coin tranquille et sécuritaire

business friendly

Ils ont des chambres avec 3 lits double, parfaites pour les familles nombreuses. Excellent petit déjeuner

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