The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

The room is spacious and clean, the staff is friendly... It's also close to the station so you don't need to worry about where to go... The price is affordable.

Nice hotel, friendly staff, suitable for family and business visit in Surabaya.

Cool, great. Great service, all the staff are friendly.

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

One of my and my family's favorite hotels to stay. The hotel was placed in the middle of the city, so we could go anywhere easily. The room was clean and spacious. The breakfast was tasty. And importantly, all staff were friendly and helpful. Will be back again someday.

A pleasant experience during my stay at Santika Hotel Pandegiling on September 26, 2026. The location is easily accessible, and the breakfast is varied, delicious, and very suitable for my taste. The right choice to stay again at the Santika Hotel Group.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.

Check-in and check-out were very fast. Everything was great. I'm a regular every time I stay here. If I want to shop, I just go downstairs. The room smells good. The AC is cool. Resting comfortably.

The staff are all friendly, the rooms are clean, the bathroom and pool are also clean, the AC cools down quickly, even when turned down it's still cold, and the view is also good.

I was very satisfied with my stay here. I've stayed here many times for events in Surabaya. The room was clean. The bathroom was clean. The hot water was flowing. The price was affordable. The location is strategic. There are many food options around the hotel, including a minimarket, and for breakfast, pecel rice is just a short walk in front of the Samsat office, if I'm not mistaken—it's just a short walk from the hotel. Overall, it's very good.

The staff explained well, the place is easy to get to everywhere, close to the city center.

Came from Texas to visit my niece and so far this is the best hotel I have stayed at and will come back again in the future.

This was our first time staying here, and our first impressions were very satisfying. The room was spacious, well-appointed, and the breakfast was excellent. The staff were friendly and very helpful. And most importantly, the hotel is very close to ITS, where our son attends. Thank you.

Attend the ISOPLUS RUN event every year and stay here twice, always like the service. The room is very spacious.. in front of the mall too.. close to everywhere you want. Recommended for staying with friends/family.