The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

This was our first time staying here, and our first impressions were very satisfying. The room was spacious, well-appointed, and the breakfast was excellent. The staff were friendly and very helpful. And most importantly, the hotel is very close to ITS, where our son attends. Thank you.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

The room is spacious and clean, the staff is friendly... It's also close to the station so you don't need to worry about where to go... The price is affordable.

The first time I stayed at this hotel was very good, the staff were very friendly, and very helpful when there were problems, fast response, I recommend it here, if I go to Surabaya again, I can stay at this hotel again.

The hotel staff is very friendly, the rooms are very neat and clean, and the parking is quite spacious. The location is very strategic, close to supermarkets and culinary spots. Highly recommended.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

Cool, great. Great service, all the staff are friendly.

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

One of my and my family's favorite hotels to stay. The hotel was placed in the middle of the city, so we could go anywhere easily. The room was clean and spacious. The breakfast was tasty. And importantly, all staff were friendly and helpful. Will be back again someday.

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

The hotel staff and service are quite friendly, the cleanliness and comfort of the rooms are also good and the location is strategic, especially for those from outside the city who are staying for eye treatment at NEC.

Check-in and check-out were very fast. Everything was great. I'm a regular every time I stay here. If I want to shop, I just go downstairs. The room smells good. The AC is cool. Resting comfortably.

Attend the ISOPLUS RUN event every year and stay here twice, always like the service. The room is very spacious.. in front of the mall too.. close to everywhere you want. Recommended for staying with friends/family.

Nice hotel, friendly staff, suitable for family and business visit in Surabaya.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.

My 4-night stay at this hotel was truly delightful. The rooms were comfortable, clean, and most impressively, the staff were incredibly friendly. Special thanks to the incredibly helpful Mr. Arul, the friendly Chef Yusuf in the restaurant, and Mr. Erwin from housekeeping who ensured the rooms were always clean and comfortable. It was a pleasure to receive such warm service. Little things like the friendliness of the staff really make the stay even more enjoyable. I hope they maintain their excellent service. This will definitely be one of the hotels I want to visit again ❤️

The staff explained well, the place is easy to get to everywhere, close to the city center.