The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

The room is spacious and clean, the staff is friendly... It's also close to the station so you don't need to worry about where to go... The price is affordable.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

Nice hotel, friendly staff, suitable for family and business visit in Surabaya.

Check-in and check-out were very fast. Everything was great. I'm a regular every time I stay here. If I want to shop, I just go downstairs. The room smells good. The AC is cool. Resting comfortably.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.

Cool, great. Great service, all the staff are friendly.

Attend the ISOPLUS RUN event every year and stay here twice, always like the service. The room is very spacious.. in front of the mall too.. close to everywhere you want. Recommended for staying with friends/family.

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

A pleasant experience during my stay at Santika Hotel Pandegiling on September 26, 2026. The location is easily accessible, and the breakfast is varied, delicious, and very suitable for my taste. The right choice to stay again at the Santika Hotel Group.

The staff explained well, the place is easy to get to everywhere, close to the city center.

The staff are all friendly, the rooms are clean, the bathroom and pool are also clean, the AC cools down quickly, even when turned down it's still cold, and the view is also good.

Came from Texas to visit my niece and so far this is the best hotel I have stayed at and will come back again in the future.

The 100/99 location is strategically located in the city center and close to everything. Plus, it's the only hotel in Surabaya with a private jacuzzi and sauna. A very thoughtful hotel. Perfect for relaxing.

Stayed from October 9th to October 12th, 2026, for my son's graduation ceremony at ITS. Breakfast was included in the room, with a varied menu and quite tasty. Since we were leaving at 5am for the graduation ceremony, we requested a boxed breakfast, which was available at reception. So far, all the staff have been kind and friendly. However, the lighting in the hallway on the 20th floor is a bit dim.

I was very satisfied with my stay here. I've stayed here many times for events in Surabaya. The room was clean. The bathroom was clean. The hot water was flowing. The price was affordable. The location is strategic. There are many food options around the hotel, including a minimarket, and for breakfast, pecel rice is just a short walk in front of the Samsat office, if I'm not mistaken—it's just a short walk from the hotel. Overall, it's very good.