Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

Check-in and check-out were very fast. Everything was great. I'm a regular every time I stay here. If I want to shop, I just go downstairs. The room smells good. The AC is cool. Resting comfortably.

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

Hotel in the center of Surabaya, comfortable as usual, breakfast is also better and delicious, staying with family.

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.

The hotel staff was very friendly, starting with the security guard who promptly opened the door and the friendly receptionist who explained the room description and deposit card details in detail. Housekeeping also changed towels daily and always confirmed whether the room needed cleaning. They were very helpful.

The staff is very friendly, and the service is excellent. The place is spacious and quite clean. It's close to the city center. Nice place and good vibes.

My stay at the Sheraton Surabaya was truly memorable. The service was responsive and friendly, as was the staff, Bryan. Very quick and helpful. The location is undeniable, with easy access to Tunjungan Plaza Mall. The rooms are spacious and well-maintained, like a 5-star hotel, even in a new hotel.

The hotel was clean and spacious, with excellent management and a wide variety of food. What impressed me was that I left my phone and other belongings behind, and the hotel secured them. I retrieved them via a Bluebird driver. Thank you, Mr. Novel, and the hotel management.

The breakfast menu is extensive and delicious, the staff is friendly, the rooms are spacious and clean, and the security service is good.

Sometimes we need a little time away from our tiring routines. Last weekend, I decided to take a short staycation at Hotel D'Carol Surabaya. Initially, I was just looking for a place to rest for a while. However, the experience of staying here gave me a new perspective. When I first entered the room, the thing I felt most was the comfort. The atmosphere was calm, clean, and perfect for relaxing from all the work deadlines. The staff was also very friendly, making the hotel feel warm and homey. Hotel D'Carol gave me a space to dialogue with myself, rethink my life's priorities, and of course, enjoy quality time with my partner without interruption. It turns out, happiness doesn't have to be about traveling far. Sometimes, just changing places is all it takes to see things from a fresh perspective. What about you, what's the most important thing you look for when choosing a hotel for a staycation? Is it the comfort of the bed, the cleanliness, or the vibe of the environment? Tell us in the comments! 👇

Highly recommended for those vacationing in Surabaya and needing a hotel. I've stayed here twice and have been very satisfied.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

Close access to the crowd, easy to find culinary, and good service.

The stay was comfortable, and I slept well. The staff responded quickly when I requested a replacement blanket and additional towels. Overall, I was very satisfied with the service and hospitality.

The staff explained well, the place is easy to get to everywhere, close to the city center.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.

Great location as it is right at Tunjungan tourist street, great service, welcome cookies at check-in was a nice touch, nice pool with nice view, good gym, good Wi-Fi, room is spacious with herbal drink as complimentary, hot water, comfy bed, broad selection of breakfast, and attentive staff.