DoubleTree by Hilton Luxembourg

Good hotel with a good pool, great free local transport links,

I stay here often and in general it's a good hotel for business purposes. I like the beds and bedlinen a lot. Breakfast is good. Staff at Reception are always polite and friendly. Parking is no worry either. The gym and shower area may need some attention. At the time of my visit there were no clean towels (a sign said to get them at the pool, but the pool area was closed), Reception upstairs were very kind and gave me one immediately. The shower area had dirty towels scattered everywhere.

Rooms nice and spacious. Could use a few finer points in room. I believe they are short staffed, the housekeeper I saw on our floor seemed to be the only one handling the floor. The restaurant was very expensive $10 for the cheapest beer. We really couldn't afford to eat there

The hotel is cozy, and clean

Great view. Nice room. Reasonable price.

Very comfortable beds, crisp sheets but showers are never very powerful.

Failed to tell us the public transport is free and that the stop just down the road. The Restaurant is a good 8-10€ per dish over priced. The tables was turned around for breakfast while we was eating others could have felt rushed.

Functional place to stay for working trip. Restaurant is expensive for the quality of the food and the service in restaurant was fairly underwhelming. Was not busy and waiting 20 mins after being seated for anyone to come and take our order.

Clean rooms, helpful staff and lovely comfy beds.

Stay was ok. Room was clean - but things like the mirror was dusty. The thing that brought my review down was a simple thing - i asked if we can have some waters in the room, something every other hotel in the world does. I was told because i booked on hotels.com, they don’t give bottles of water in the room. The only place to buy them was at the bar, 6 euros each. I questioned it and was told ‘i know, it’s weird’. For a hotel like Hilton, i’d expect better.

Outdated design but old furniture. Nice staff and provide tasty cookies on arrival

I had high expectations from this hotel, given its four-star rating and affiliation with DoubleTree, but unfortunately, my experience was quite disappointing. Firstly, the heating system was frustratingly rigid. Despite attempting to adjust the temperature, it was locked at 23 degrees, leaving no control over personal comfort. For a hotel of this standard, this is unacceptable. Additionally, the location is far from the city center with no eateries or amenities nearby, which makes it inconvenient for travelers. The building itself is showing its age and no longer meets the usual DoubleTree standards. The most upsetting part of our stay was the issue with the taxi booking. We asked the hotel to book a taxi to the station, and they assured us the fare would be a maximum of 25 euros. However, the taxi driver charged us 49 euros—nearly double! This felt like a scam, and if the hotel cannot ensure fair pricing, I would have preferred to book an Uber or another web taxi, both of which showed prices closer to 25 euros. To make matters worse, when we tried calling the hotel to resolve this issue, no one picked up. This lack of responsiveness is highly unprofessional and only added to our frustration. Overall, the experience lacked the trust and quality one would expect from a four-star DoubleTree hotel. I would not recommend staying here until these issues are addressed.

It was not too far from center of city

Not due to stay there until 11th February!!

In general it wasn’t a bad stay, although the hotel looks as if it is in need of refurbishment. The indoor pool was far too cold (for us), the breakfast was a standard breakfast although when we asked for orange juice 15 minutes before breakfast ends, we were told that they ran out of it (?!). We also found one day the door of our room open, although nothing was missing. We reported it back to reception and they said they would inform housekeeping about the incident, although this happened hours after the housekeeping had been in our room. They couldn’t accept my loyalty with Hilton, although everywhere else I go and ask them to add it to my booking they gladly do. I know I wouldn’t get any points but they normally add the nights and I have a free breakfast, it may be different policy in different countries which I understand. We had not booked breakfast, but it looks like the price varies from 15€/person up to 40€/person, depending the day (at least this was what we were told when we were asking to pay for breakfast the night before). On weekdays is more expensive on weekends is cheaper. If I visit Luxembourg again, I reckon I would try finding another place to be honest, even if I had to pay more.

It was good. The door where you hang you coats was broken and I struggled to open it. However, the bed was comfortable to sleep in and breakfast and dinner was delicious.

Location was convenient for our quick 1.5 days stay in the area.

had great time

.

Great hotel just shame obly dining option was buffet and nothing close nearby