What do past guests say about Sofitel London Heathrow?

Sofitel London Heathrow is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Sofitel London Heathrow

Name: Sofitel London Heathrow
Address: Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD, Terminal 5, TW6 2GD, England
Rating: 8.6

Hotels

8.6

/10

Very Good

4,276 reviews

What Guests Say About Their Stay

zuraini a. f.

9.4

/ 10

Very good service comfy and clean room. Near and easy to T5. Will stay for next visit. Easy check in and check out.

Nicole

10.0

/ 10

We’ve stayed here a few times and didn’t have a great experience the first time (smelled like cigarettes and they immediately switched our room) but it is so convenient to the airport we have it another try. Ever since we have had an excellent experience. Rooms have been clean and always excellent service. We travel to England 1-2 times a year and always stay here on our way back home since it is connected to the international terminal via walking path. M&S food is available in the terminal so dinner and breakfast are very cheap

David

10.0

/ 10

Very nice place located in terminal 5 making it easy from hotel to early morning commute to my plane.

Ricardo

10.0

/ 10

Room is great. Bed is super comfortable. The bathroom is fantastic. Front desk is always very polite and helpful.

In the Area

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Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD

Main Facilities

24-Hour Front Desk

Parking

WiFi

Sofitel London Heathrow is located in area / city Slough. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Sofitel London Heathrow

Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD

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Location

Sofitel London Heathrow is located in area / city Slough.

About Sofitel London Heathrow

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sofitel London Heathrow is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sofitel London Heathrow.

All facilities in Sofitel London Heathrow

Others

Hotel Services

Concierge
Express check-in
Express check-out
24-hour Receptionist

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Sofitel London Heathrow

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Number of floors in Sofitel London Heathrow	4
Another facilities in Sofitel London Heathrow	Concierge, Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge

Frequently asked question in Sofitel London Heathrow

What are available facilities at Sofitel London Heathrow?

There are top facilites at Sofitel London Heathrow such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sofitel London Heathrow?

The standard check-in time at Sofitel London Heathrow is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Sofitel London Heathrow?

Sofitel London Heathrow is a 5.0-star hotel.

How many floors does Sofitel London Heathrow have?

Sofitel London Heathrow has 4 floors.

Does Sofitel London Heathrow provide parking?

Yes, Sofitel London Heathrow provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Sofitel London Heathrow

Overall Ratings & Reviews Sofitel London Heathrow

Traveloka (5)

Other sources (4,271)

8.6

Very Good

From 4,271 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Sofitel London Heathrow

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Top reviews

Graham

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Power fails no lights no bathroom so no shower shave dirty all day

FABIOLA

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Quick checkin this time.

Deborah

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Lovely friendly, helpful staff, comfortable beds

Ann-Marie

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

reception well managed and friendly

Natalie

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

it’s great staying at the sofitel as in the airport.

Rob

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

lovely check in staff, room very clean and comfortable. Why no outlets by bed? lighting controls annoying and not all functioning in morning

Udo Gerd

Business

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Great room and service

Jonathan

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and served the purpose for what we needed the night before our flight. Did what it was meant to - nothing more, nothing less.

Nicole

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Edward

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

We enjoyed our stay and will return in the future.

David

Business and Leisure with Friends

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very nice place located in terminal 5 making it easy from hotel to early morning commute to my plane.

ANNE

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was indeed spotless. Reception Staff very understanding when illness required late checkout.

KIM

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable room. Perfect for T5

DAVID

Friends and Family

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Poor quality rooms for a supposed to be 5 star and service in restaurant too slow

Kim

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff. 4 stars as the room was low lighting and old plugs. Ice machine not working on floor.

Ricardo

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Room is great. Bed is super comfortable. The bathroom is fantastic. Front desk is always very polite and helpful.

Lauren

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

All good thanks

Michael

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, extremely convenient located at London Heathrow airport

Sarah

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff were fab

Samantha

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly and extreamly helpful. Pillows were soooo comfy. Only one niggle from us, hardly any coffee/tea, sugar in room... and able to make one drink, only one spoon.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.