What do past guests say about Sofitel London Heathrow?

Sofitel London Heathrow is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Sofitel London Heathrow

Name: Sofitel London Heathrow
Address: Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD, Terminal 5, TW6 2GD, England
Rating: 8.6

Hotels

8.6

/10

Very Good

4,276 reviews

What Guests Say About Their Stay

zuraini a. f.

9.4

/ 10

Very good service comfy and clean room. Near and easy to T5. Will stay for next visit. Easy check in and check out.

JAMES

10.0

/ 10

The rooms are clean and nice, the beds are very comfortable, and the room is also very quiet. We did have a friend who stayed at the hotel a week ago, and they complained that there was a Party Nextdoor that the hotel had a difficult time, shutting down. We stayed here several times without any problems though.

Brandt

10.0

/ 10

So guiet and very well appointed. Enter without leaving the airplane terminal. Great for long layovers.

John

10.0

/ 10

Very comfortable bed. Clean room. Rain shower net very effective but wall mounted shower very good. Hot water is rapid

In the Area

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Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD

Main Facilities

24-Hour Front Desk

Parking

WiFi

Sofitel London Heathrow is located in area / city Slough. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Sofitel London Heathrow

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What's around Sofitel London Heathrow

Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD

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Location

Sofitel London Heathrow is located in area / city Slough.

About Sofitel London Heathrow

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sofitel London Heathrow is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sofitel London Heathrow.

All facilities in Sofitel London Heathrow

Others

Hotel Services

Concierge
Express check-in
Express check-out
24-hour Receptionist

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Sofitel London Heathrow

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Number of floors in Sofitel London Heathrow	4
Another facilities in Sofitel London Heathrow	Concierge, Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge

Frequently asked question in Sofitel London Heathrow

What are available facilities at Sofitel London Heathrow?

There are top facilites at Sofitel London Heathrow such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sofitel London Heathrow?

The standard check-in time at Sofitel London Heathrow is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Sofitel London Heathrow?

Sofitel London Heathrow is a 5.0-star hotel.

How many floors does Sofitel London Heathrow have?

Sofitel London Heathrow has 4 floors.

Does Sofitel London Heathrow provide parking?

Yes, Sofitel London Heathrow provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Sofitel London Heathrow

Overall Ratings & Reviews Sofitel London Heathrow

Traveloka (5)

Other sources (4,271)

8.6

Very Good

From 4,271 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Sofitel London Heathrow

Number of reviews per page

Top reviews

JAMES

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Brandt

Friends and Family with Friends

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

So guiet and very well appointed. Enter without leaving the airplane terminal. Great for long layovers.

Robby

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room was very nice and clean

John

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable bed. Clean room. Rain shower net very effective but wall mounted shower very good. Hot water is rapid

christos

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Excellent. Look forward to next stay

Stuart

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff, lovely room, nice dinner. All just as we wanted it to be :-)

Ian

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

It was fine

Patricia

Friends and Family Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

convenience

Yvonne

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and very well resourced. It was quiet and comfortable.

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was tired, no natural light, only instant coffee, no outlets next to bed, and the desk outlet set my adapter on fire (it’s been fine in countless other places). Super disappointing experience.

Philip

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great, clean, comfortable hotel at Heathrow T5. Onsite restaurants are excellent and staff super helpful

linda

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Water was switched off for “scheduled maintenance’ at 10.30. Had we known this would happen we would have showered before breakfast. We were on a long haul flight and could not even wash our hands, let alone have a shower. Why did nobody tell us this was going to happen when we checked in? I understand that maintenance had to happen but just tell us, and we could have planned accordingly .

Jaya

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Room was spotless, staff were courteous and polite

Pamela

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Lovely comfortable room, great service and nice amenities in the room. Highly recommend

Keith

with Partner

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Hotel had a very large conference on whilst we were there. This took precedence over other customers. Bars were heaving, conference people blocking all the corridors with drinks in their hands, shouting, laughing and generally having a good time at the expense of other guests. Shower in the room not working properly - reported to management. Food quality well below what we normally get a thus hotel. Shame.

Lina

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was an excellent choice for the stay before our morning flight. Would stay again.

Ron

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Location

Julie

Business and Leisure

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff were friendly and helpful and you cannot beat the location if you have an early flight from T5. I was only there for one night but would say that a major miss was that they did not have any plugs bedside. I don't want to have to get out of bed to access my devices.

Jacinta

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very nice front desk reception, clean room, free upgrade but the main selling point gl me is proximity to departures. You can be there 5 montages leaving the room.

Amy

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient for an overnight layover!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.