What do past guests say about Sofitel London Heathrow?

Sofitel London Heathrow is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Sofitel London Heathrow

Name: Sofitel London Heathrow
Address: Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD, Terminal 5, TW6 2GD, England
Rating: 8.8

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8.8

/10

Very Good

5,141 reviews

What Guests Say About Their Stay

zuraini a. f.

9.4

/ 10

Very good service comfy and clean room. Near and easy to T5. Will stay for next visit. Easy check in and check out.

Steven

10.0

/ 10

Friendly welcome right from the moment we pulled up in our car, the guy on the front entrance was really helpful and friendly. Complimentary mini bar was a very nice touch, and very welcome. I didn’t use the hotel onsite parking this time, but next time I think I would.

roshni

10.0

/ 10

The people that checked us in were all great great experience very friendly. Thank you again

Rebecca

10.0

/ 10

We love this hotel...this was our fourth time staying here - and it won't be our last. Super convenient location at LHR airport - a little bit of a walk, but all inside. Nice breakfast, comfortable beds and helpful staff.

In the Area

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Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD

Main Facilities

24-Hour Front Desk

Parking

WiFi

Sofitel London Heathrow is located in area / city Slough. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Sofitel London Heathrow

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Sofitel London Heathrow Address: Map & Location

Terminal 5, London Heathrow Airport, Slough, England, TW6 2GD

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Location

Sofitel London Heathrow is located in area / city Slough.

About Sofitel London Heathrow

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sofitel London Heathrow is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sofitel London Heathrow.

All facilities in Sofitel London Heathrow

Others

Hotel Services

Concierge
Express check-in
Express check-out
24-hour Receptionist

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Sofitel London Heathrow

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Number of floors in Sofitel London Heathrow	4
Another facilities in Sofitel London Heathrow	Concierge, Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge

Frequently asked question in Sofitel London Heathrow

What are available facilities at Sofitel London Heathrow?

There are top facilites at Sofitel London Heathrow such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Sofitel London Heathrow?

Check-in time at Sofitel London Heathrow is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Sofitel London Heathrow?

Sofitel London Heathrow is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Sofitel London Heathrow have?

Sofitel London Heathrow has 4 floors.

Does Sofitel London Heathrow provide parking?

Yes, Sofitel London Heathrow provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Sofitel London Heathrow

Overall Ratings & Reviews Sofitel London Heathrow

Traveloka (5)

Other sources (5,136)

8.8

Very Good

From 5,136 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Sofitel London Heathrow

Number of reviews per page

Top reviews

Steven

Friends and Family Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Nthanizi

Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I enjoyed the hotel because I had been before but the amenities are old and the stuff is not trained to the status of the hotel. The standards have slipped

roshni

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The people that checked us in were all great great experience very friendly. Thank you again

Rebecca

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

simon

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Air con very noisy and not very effective. Very poor sleep

jeremy

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

All high standard high end service, except for the lack of charging points near the bed. Ive stayed here before and recommend it. Great bar, decent food

Victor

with Partner

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was nice that the hotel was at the airport. The hotel though is very plain and the rooms could use a refresher. Staff is a bit snobby and didn’t make you feel welcome

alexa

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Quiet clean comfortable and amazing staff as always.

Stephen

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Completely overpriced for 1 night GBP450+ stay - loyal Sofitel customer so I was disappointed and classic room was tired. Easy access to airport for early morning flight so that was good.

Eleana

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Yvonne

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff were brilliant, so helpful and friendly. Room was beautifully clean and very comfortable. Public areas beautifully maintained

Arthur

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Convenient

Grace

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Perfect hotel to stay at to start your holiday off to a great start. Lovely rooms - (especially superior rooms) comfortable beds - good bathroom amenities - very clean - good bar area and restaurant - staff are excellent! Highly recommend the Sofitel at Term 5!

Will

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Easy parking

Oliver

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very hard to find but beautiful girl

Mark

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Check-in staff were pleasant and efficient. Drinks and snacks in the bar were tasty. The room was quiet and comfortable.

Valerie

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff are very helpful and welcoming. Dinner at Vivre was superb and the breakfast buffet had a great selection.

Debbie

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Good over night stay pre flight

karen

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

No electrical adapters available and no hair straighteners available. Would expect for an airport hotel to have travel amenities

Weldon

Friends and Family Family

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

This is a 3.5-4 Star hotel at best. Worst club level food we have ever experienced. Don’t pay for the upgrade.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.