索菲特伦敦希思罗酒店

Love this place. Best breakfast ever too.

Simply excellent service and very comfortable and well-appointed room

close to LHR

This is an ideal location to stay before an early morning flight. It’s a 10 min walk / elevator ride from the BA arrivals area T5. Three places to eat from eye wateringly expensive to‘ how much for fish and chips!’… but otherwise a perfect stay..

Noor and the indacious were awesome! Best hotel experience of my life!

Beginning to show it's age in some areas such as the carpet on the bridge leading up to the hotel entrance. Otherwise exceptional hotel. The best airport hotel for guests who are accustomed to best accommodations. We have stayed at this hotel more than 10 years during our travels and never been disappointed.

Excellent room

Great location and worth the extra money

Whenever I’m flying out of Heathrow T5, if I have to spend the night, I choose the Sofitel. You can walk to it without ever leaving the airport, the rooms are comfortable, the breakfast is good. And if I want to go into town for some adventure, transportation is close by.

Very convenient stay next to terminal 5 of Heathrow airport. You can even use trolley to and from terminal. Expensive and not many choices for breakfast though. Cost nearly $90 for two and buffet select was poor.

Worst hotel I've stayed in all my travels. Internet did not work. I had to complain twice from the moment I checked in before someone was sent to come take a look and acknowledged. They promised to move my room after consulting with the manager. Nothing was done until I went downstairs and asked to speak to management. Moved me to another room at 11pm with same issues. I complained again on day 2 and 3 and nobody did ANYTHING. The 4th day I had to check out, we were awaken with a fire alarm at 8am. I jumped out of bed confused with some other hotel guests and nobody to give us any explanation. Will never stay here again. Never!

The only good thing was the breakfast There were no sockets in the room for charging the mirror in the bathroom was broken The lift did not work to get back to the airport and it was very hard for a mobility challenged person very disappointed

Hotel was fabulous we will be returning 👍

Excellent property to stay at for flights to and from LHR.

Great place to stay convenient and clean - great sauna/steam room but steep at 45 pounds Bar was good service was slow and the burger wasn't very good

Convenient location in Terminal 5.

On arrival the shower was dirty with a huge ball on human hair left obviously had not been cleaned, was quite disgusting. Staff finely came to clean the bathroom but no apology

So convenient to the terminal 5.

Not worth the money.

Stylish, professional, friendly and convenient