소피텔 런던 히드로

커피 트레이에 먼지가 쌓인 것 빼고는 모든 것이 괜찮았음 객실은 잘 정돈되고 넓고 큼지막함 거울이 세개나 벽면에 성치되어 있어서 여럿이 채비할 때 한결 여유로웠다 조식도 비교적 다양하며 특히 머스터드까지 미니병에 들어 있어 인상적이었다 이곳의 슬리퍼를 챙겨가서 이후 숙소에서 아주 유용하게 사용 단 칫솔은 없으니 문의해보도록

It was an ok airport hotel. Being a Sofitel I was expecting something far more grand and was quite disappointed by my room and the amenities. The lounge looked great, but too busy to get into. I found the information on the spa to rather confusing before I arrived, and wasn’t impressed to discover it was another 40 pounds to use the jacuzzi (didn’t use it). Breakfast was included and there seemed to be an abundance of choices

Good

Large comfortable room, super bed as usual. Clean bathroom with adequate toiletries

The rooms are clean and nice, the beds are very comfortable, and the room is also very quiet. We did have a friend who stayed at the hotel a week ago, and they complained that there was a Party Nextdoor that the hotel had a difficult time, shutting down. We stayed here several times without any problems though.

So guiet and very well appointed. Enter without leaving the airplane terminal. Great for long layovers.

Room was very nice and clean

Very comfortable bed. Clean room. Rain shower net very effective but wall mounted shower very good. Hot water is rapid

Excellent. Look forward to next stay

Friendly staff, lovely room, nice dinner. All just as we wanted it to be :-)

客室は清潔、職員の対応も丁寧だった。

It was fine

convenience

The room was clean and very well resourced. It was quiet and comfortable.

Room was tired, no natural light, only instant coffee, no outlets next to bed, and the desk outlet set my adapter on fire (it’s been fine in countless other places). Super disappointing experience.

Great, clean, comfortable hotel at Heathrow T5. Onsite restaurants are excellent and staff super helpful

Water was switched off for “scheduled maintenance’ at 10.30. Had we known this would happen we would have showered before breakfast. We were on a long haul flight and could not even wash our hands, let alone have a shower. Why did nobody tell us this was going to happen when we checked in? I understand that maintenance had to happen but just tell us, and we could have planned accordingly .

Room was spotless, staff were courteous and polite

Lovely comfortable room, great service and nice amenities in the room. Highly recommend

Hotel had a very large conference on whilst we were there. This took precedence over other customers. Bars were heaving, conference people blocking all the corridors with drinks in their hands, shouting, laughing and generally having a good time at the expense of other guests. Shower in the room not working properly - reported to management. Food quality well below what we normally get a thus hotel. Shame.