Episode Gading Serpong

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9.1
/10
Exceptional
1,825 reviews

What Guests Say About Their Stay

Staff Friendliness (349)
Bedroom (339)
Ambiance (334)
Bathroom (302)

Rendy Y.

10.0
/ 10
Had a very pleasant stay here. Staffs are very friendly and accommodate my request very well. The room is very clean, the bathroom as well. The breakfast was fantastic with lots of food selections. Definitely recommended for staycation.

R***a

8.2
/ 10
The staff is friendly, the service is fast, and they're very helpful. The rooms are also well-designed and comfortable.
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P***i

10.0
/ 10
Thank you to all the hotel staff. They were very friendly and responsive when I needed help. The breakfast and food at Baba Restaurant were delicious and varied. It was a great experience for both adults and children. Please maintain the friendliness of all the staff. I will definitely return to the Episode Gading Serpong Hotel.
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Gordon D.

10.0
/ 10
👍 Positives: • Clean, modern, and comfortable hotel • Very friendly and helpful staff • Ample breakfast buffet • Strategic location near restaurants and malls • Good value for the price
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R***i

10.0
/ 10
From the moment you enter the hotel, you are greeted by friendly security, the check-in process is assisted, and the experience of staying here is very impressive... The best, yes.
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In the Area
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Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Episode Gading Serpong

Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Lobby Episode Gading Serpong
Lobby 2 Episode Gading Serpong

Discover More About Episode Gading Serpong

Welcome to

Episode Gading Serpong

, your premier destination for an unforgettable stay in the vibrant region of Banten, Indonesia. Whether you're here for business or leisure, our hotel offers a perfect blend of comfort, convenience, and modern amenities designed to make your visit truly special. Discover the exceptional experience that awaits you at

Episode Gading Serpong

.

Episode Gading Serpong Location

Nestled in the heart of Gading Serpong, a dynamic and rapidly developing area within Tangerang, Banten,

Episode Gading Serpong

offers a strategic and convenient location for all travelers. Situated approximately 45 kilometers from Soekarno-Hatta International Airport (CGK), our hotel provides easy access for those arriving by air. The immediate vicinity of

Episode Gading Serpong

is characterized by its modern infrastructure, bustling commercial centers, and a growing array of lifestyle destinations. This prime location means you are never far from essential services, entertainment, and dining options, making it an ideal base for exploring the region or conducting business.

Episode Gading Serpong Facilities & Services

Facilities for guests at

Episode Gading Serpong

are thoughtfully curated to ensure a comfortable and enjoyable stay. We pride ourselves on offering a comprehensive range of services to cater to every need.

  • Swimming Pool:

    Take a refreshing dip in our well-maintained swimming pool, perfect for relaxation and unwinding. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • Fitness Center:

    Stay active during your stay at our fully equipped fitness center, available from 6:00 AM to 9:00 PM.
  • Restaurant:

    Enjoy delicious culinary experiences at our on-site restaurant, serving a variety of local and international dishes.
  • Bar:

    Unwind with a drink at our stylish bar, the perfect spot to socialize or relax after a long day.
  • Meeting Rooms:

    For our business travelers, we offer well-appointed meeting rooms equipped with modern audiovisual facilities.
  • Free Parking:

    Guests arriving by car will appreciate our complimentary parking space, ensuring convenience and security for your vehicle.
  • Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.

Episode Gading Serpong Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse

room types of Episode Gading Serpong

. Each room is meticulously designed to provide a comfortable and relaxing sanctuary.

  • Deluxe Room:

    Offering a comfortable space with modern amenities, available in City View or Garden View. These rooms are non-smoking.
  • Executive Room:

    A step up in space and luxury, these rooms also come with City View or Garden View options and are strictly non-smoking. Some Executive Rooms feature a bathtub for added indulgence.
  • Suite:

    For those seeking an elevated experience, our Suites provide ample space, premium furnishings, and enhanced services. Available with City View and are non-smoking. Suites may feature a bathtub.
  • Family Room:

    Ideal for families traveling together, these rooms offer extra space and comfort to ensure everyone has a pleasant stay. Available with Garden View and are non-smoking.

Please note that all rooms at

Episode Gading Serpong

are designated as non-smoking to ensure a fresh and healthy environment for all our guests.

Episode Gading Serpong Dining & Restaurants

Embark on a culinary journey at

Episode Gading Serpong

, where our dining venues offer a delightful array of flavors to satisfy every palate. From casual bites to exquisite meals, we ensure a memorable gastronomic experience.

  • The Bistro:

    Our main restaurant, The Bistro, serves a delectable breakfast buffet from 6:30 AM to 10:00 AM, with estimated prices per person for lunch and dinner ranging from PHP 500 to PHP 800. It is open daily from 6:30 AM to 10:00 PM.
  • The Lounge:

    A relaxed setting for coffee, light snacks, and evening cocktails. The Lounge is open from 10:00 AM to 11:00 PM, with light snacks and beverages priced between PHP 150 to PHP 300.

Episode Gading Serpong Nearby Attractions and Activities

Explore the vibrant surroundings of

Episode Gading Serpong

and discover a wealth of attractions and activities that showcase the best of Tangerang and its environs. Immerse yourself in the local culture and enjoy the diverse offerings.

  • Summarecon Mall Serpong:

    A premier shopping, dining, and entertainment destination, offering a wide range of retail outlets, restaurants, and cinemas.
  • Scientia Square Park:

    A modern urban park featuring interactive exhibits, green spaces, and recreational facilities, perfect for families and nature lovers.
  • Ocean Park BSD:

    An exciting water park offering thrilling rides and water-based activities for all ages, providing a fun-filled day out.
  • Gading Raya Golf Club:

    For golf enthusiasts, this well-maintained golf course offers a challenging and enjoyable round of play amidst scenic landscapes.
  • Pasar Lama Tangerang:

    Experience the local culinary scene at this traditional market, known for its diverse street food and authentic Indonesian flavors.

If you are looking for other activities around

Episode Gading Serpong

, check out the best deals on Traveloka: Recommended activities in Tangerang!

How to Get to Episode Gading Serpong from the Airport

Navigating your way to

Episode Gading Serpong

from Soekarno-Hatta International Airport (CGK) is straightforward, with several convenient options available. Understanding

how to get to Episode Gading Serpong

ensures a smooth start to your journey.

  • Airport Transfer Service of Episode Gading Serpong:

    For the utmost convenience and comfort, we offer a dedicated

    airport transfer service of Episode Gading Serpong

    . This service can be arranged in advance through our concierge, providing a seamless transition from the airport directly to our lobby. Prices vary based on vehicle type, typically ranging from PHP 1,000 to PHP 1,500.
  • Taxi:

    Metered taxis are readily available at the airport's designated taxi stands. This is a reliable option for reaching

    Episode Gading Serpong

    , with fares estimated between PHP 300 to PHP 500, depending on traffic conditions.
  • Ride-hailing Service:

    You can also book a ride through a popular ride-hailing service via your smartphone. This offers a convenient and often cost-effective way to reach the hotel, with prices similar to metered taxis.
  • Private Car Rental:

    For those who prefer more flexibility, private car rental services are available at the airport. This allows you to explore the surrounding areas at your own pace during your stay.

We recommend pre-booking your airport transfer services for a stress-free arrival.

Summary of Why You Should Choose to Stay at Episode Gading Serpong

Choosing

Episode Gading Serpong

for your next getaway or business trip guarantees a memorable and comfortable experience. With excellent

room availability at Episode Gading Serpong

, you are sure to find the perfect accommodation to suit your needs.

  • Prime Location:

    Situated in the vibrant Gading Serpong area, offering easy access to shopping, dining, and entertainment.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and on-site dining options.
  • Comfortable Rooms:

    A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Convenient Access:

    Close proximity to major transport links and attractions.
  • Exceptional Service:

    Our dedicated staff are committed to making your stay enjoyable.

Experience the best of Banten by

booking Episode Gading Serpong

today. For the best rates and seamless reservations, visit Traveloka. You can also explore other options:

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All facilities in Episode Gading Serpong

Swimming Pool Episode Gading Serpong
Swimming Pool
Fitness Center Episode Gading Serpong
Fitness Center
Functional Hall Episode Gading Serpong
Functional Hall
Common Space Episode Gading Serpong
Common Space
Lobby Episode Gading Serpong
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Spa

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast

Transportation

  • Secure parking
  • Valet parking (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Episode Gading Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation Voucher. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-2-2024 to 31-5-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Episode Gading Serpong
320
Number of floors in Episode Gading Serpong
28
Another facilities in Episode Gading Serpong
Bellhop, Concierge, Doorman, Early Check-in, Front desk

Frequently asked question in Episode Gading Serpong

What are available facilities at Episode Gading Serpong?
There are top facilites at Episode Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Episode Gading Serpong?
The standard check-in time at Episode Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Episode Gading Serpong provide breakfast?
Yes, Episode Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Episode Gading Serpong?
Episode Gading Serpong is a 4.0-star hotel.
How many floors does Episode Gading Serpong have?
Episode Gading Serpong has 28 floors.
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More Reviews from Other Guests in Episode Gading Serpong

Overall Ratings & Reviews Episode Gading Serpong

Traveloka (1,767)
Other sources (58)
9.2
Exceptional
From 1,767 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Episode Gading Serpong
All
Staff Friendliness (225)
Ambiance (209)
Bedroom (202)
Taste (180)
Variety (178)
Bathroom (177)
Room Space (172)
Hotel Area (167)
Family Friendly (164)
Surroundings (161)
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Traveler Reviews Episode Gading Serpong

Number of reviews per page
20
40
Customer reviews
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staying at Hotel Episode BSD was truly satisfying! 🤍 The hotel is cool, unique, and has an antique concept, so you can really feel the luxurious vibes but still comfortable. The room is spacious, clean, and I even got a free room upgrade. I was so happy! Thank you so much to Kak Devy who has been helpful and provided the best service. Got a surprise in the form of a mirror painting with my name, plus a very sweet welcome cake. It really made the experience of staying more special and memorable. Overall, it was really fun! Recommended for those who want to staycation in BSD. Will definitely come back again. ✨
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+3
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Cut A. M. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
We got a free upgraded room from Deluxe King to this beautiful room!! Super king and comfy bed, with bathtub, beautiful room, and nice breakfast!!! Thank you so much Episode!!
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful with the check-in process.
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Accommodation's Reply
05 Jul 2026
Dear guest, thank you for your kind words about our hotel. We are delighted to hear that you had a comfortable stay. We look forward to seeing you again. Thank you. Sincerely, Muhammad Viktor Ashin, General Manager.
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Chia T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Have lots of food options nearby.
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Accommodation's Reply
05 Jul 2026
Dear Mr/s Chia T, Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
Rendy Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Had a very pleasant stay here. Staffs are very friendly and accommodate my request very well. The room is very clean, the bathroom as well. The breakfast was fantastic with lots of food selections. Definitely recommended for staycation.
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Accommodation's Reply
05 Jul 2026
Dear Mr. Rendy Y, Thank you for sharing your wonderful review. We are delighted to hear that you had a pleasant stay with us and that our team was able to accommodate your requests and make you feel welcome. It is also wonderful to know that you enjoyed the cleanliness of your room, our breakfast selection, and the overall experience. Your recommendation means a great deal to us and serves as great encouragement for our team to continue delivering exceptional service. We truly appreciate your kind support and look forward to welcoming you back to Episode Gading Serpong for another memorable staycation. Sincerely, Muhamad Viktor A Sin General Manager
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Haridudin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The breakfast is varied and has many choices.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Mr. Hariruddin, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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Trevor G.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The hotel is quite new with good facilities. Food and breakfast at the restaurant are great. The staff are friendly and helpful; I enjoyed conversations with them. However, a big negative is there's loud music coming from a neighboring building, even at 2-3 AM every night. How is this possible, especially when the hotel states it values guests' comfort and strives to make it a preferred destination? Also, it is quite isolated, far from restaurants and malls. There are some cafes opposite, but there's no safe pedestrian crossing, so you can't really explore the surrounding.
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Accommodation's Reply
05 Jul 2026
Dear Mr. Trevor, Thank you for taking the time to share your experience following your stay at Episode Gading Serpong. We are delighted to know that you enjoyed our new facilities, the food and breakfast offerings, and especially the warm hospitality of our team. Your kind words will certainly be shared with our staff, who will be pleased to know they made your stay memorable. We sincerely apologize for the inconvenience caused by the noise from the neighboring building. We understand how disruptive this can be, particularly during late-night hours, and we regret that it affected your rest. While the source of the noise is beyond our direct control, we take guest comfort seriously and are actively communicating our concerns with the relevant parties while continuing to explore ways to minimize the impact for our guests. We also appreciate your feedback regarding the hotel's surroundings and pedestrian accessibility. Your comments are valuable and help us better understand our guests' experiences beyond the hotel itself. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future. Sincerely, Muhamad Viktor A Sin General Manager
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Haridudin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great room, great food, great staff, and it's located in downtown Gading Serpong, close to Summarecon Mall, and has tons of culinary options nearby. It's great!
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Accommodation's Reply
05 Jul 2026
Dear Mr. Hariduddin, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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l***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great experience. I loved the atmosphere and the vibe of this hotel. Although the swimming pool is not very large, it makes up for it with the beautiful scenery. The breakfast was amazing, and the room was clean and spacious. I booked the Family Suite for 4 adults, and it was still comfortable with 3 beds. The rate on the app was also cheaper than on other booking platforms.
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Accommodation's Reply
20 Jun 2026
Dear Mr/s, Thank you for sharing your wonderful review and for choosing Episode Gading Serpong for your stay. We are delighted to hear that you had a great experience and enjoyed the hotel's atmosphere, beautiful surroundings, and comfortable Family Suite. It's especially rewarding to know that the spacious room, cleanliness, and breakfast exceeded your expectations. We also appreciate your feedback regarding the swimming pool. While it may not be the largest, we're glad you enjoyed the scenery and overall ambiance it offers. Thank you for highlighting the value you found when booking through Traveloka. We truly appreciate your recommendation and look forward to welcoming you and your family back for another memorable stay in the future. Sincerely, Muhamad Viktor A Sin General Manager
I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The only problem is the TV. Sometimes the picture and sound go blank. Cleanliness and comfort are often taken care of, but the electronics are rarely given attention.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Thank you very much for your review and feedback. We apologize for any inconvenience you experienced with the TV during your stay. Issues such as no picture or sound should not occur, and this is a significant problem that we must address immediately. We greatly appreciate your appreciation of the cleanliness and comfort we maintain. In the future, we will prioritize the inspection of our electronic equipment to ensure guests have the best possible experience. Thank you again for your feedback, and we hope to provide you with an even better experience when you return to Episode Gading Serpong. Sincerely, Muhammad Victor Ah Sin, General Manager
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L***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Overall good. Clean and good service.
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Accommodation's Reply
20 Jun 2026
Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I stayed in a family room. The room was very comfortable and the breakfast was delicious. I recommend staying here with my family. It's a shame the TV doesn't support Netflix, but you can still connect it using a mirror screen from your phone. Thank you to all the friendly staff.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Episode Gading Serpong. We are delighted to hear that you and your family enjoyed the comfort of the Family Room and the breakfast we offered. Your comments and suggestions are invaluable to us. Thank you also for your feedback regarding the television facilities. We are committed to continuously improving our facilities and services to provide a better stay for all our guests. We are pleased to hear that the screen mirroring feature continued to allow you to enjoy entertainment throughout your stay. Your compliments on the friendliness of our staff will be passed on to the entire team. We look forward to welcoming you and your family back to Episode Gading Serpong on your next visit. Sincerely, Muhammad Victor, General Manager
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E***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Everything was comfortable, but the food lacked rich flavor.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing Episode Gading Serpong and for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. We especially appreciate your feedback regarding the taste of the food. This feedback is very valuable to us and we will share it with our chef team to help us evaluate and improve the quality of our food in the future. We hope to welcome you back to Episode Gading Serpong again and provide you with an even better stay experience in the future. Sincerely, Muhammad Victor, General Manager
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Miftah K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Delicious breakfast, clean and comfortable room... Okay for a sudden staycation with family.
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Accommodation's Reply
23 May 2026
Dear Mr. Mifta, thank you for your kind words about our hotel. We are glad to hear that you had a pleasant time. We look forward to seeing you again. Thank you. Sincerely, Muhammad Viktor Asin, General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The hotel is very comfortable and clean.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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F***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Super comfortable, clean rooms, great location, and friendly staff. However, the food was just so-so. Overall, I'm satisfied and would stay here again if I ever come to Gading Serpong.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The minus is only for the parking building that is quite small for access.
1 people find it helpful
Accommodation's Reply
14 May 2026
Dear Mr/s, Thank you for staying at Episode Gading Serpong and for sharing your feedback. We’re glad you enjoyed your stay overall. We also appreciate your comment regarding the parking building access. Your feedback is very valuable to us, and we will share it with our team for future improvements. We hope to welcome you again soon! Sincerely, Muhamad Viktor A Sin General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is not too big but clean, the staff is also friendly, only the parking space is very narrow and limited.
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1 people find it helpful
Accommodation's Reply
14 May 2026
Dear Valued Guest, Thank you for staying at Episode Gading Serpong and sharing your experience. We are delighted to hear that the clean rooms and friendly staff made your stay comfortable. We appreciate your feedback regarding the limited parking space, which we will take into consideration for future improvements. We hope to welcome you back soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice room, nice ambiance, friendly staff, good hotel! Thank you
Find this review helpful?
Accommodation's Reply
08 May 2026
Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
Number of reviews per page
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40

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Restaurant 4 Episode Gading Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Episode Gading Serpong

Traveloka (1,767)
Other sources (58)
9.2
Exceptional
From 1,767 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Episode Gading Serpong
All
Staff Friendliness (225)
Ambiance (209)
Bedroom (202)
Taste (180)
Variety (178)
Bathroom (177)
Room Space (172)
Hotel Area (167)
Family Friendly (164)
Surroundings (161)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Episode Gading Serpong

Number of reviews per page
20
40
Customer reviews
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staying at Hotel Episode BSD was truly satisfying! 🤍 The hotel is cool, unique, and has an antique concept, so you can really feel the luxurious vibes but still comfortable. The room is spacious, clean, and I even got a free room upgrade. I was so happy! Thank you so much to Kak Devy who has been helpful and provided the best service. Got a surprise in the form of a mirror painting with my name, plus a very sweet welcome cake. It really made the experience of staying more special and memorable. Overall, it was really fun! Recommended for those who want to staycation in BSD. Will definitely come back again. ✨
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Cut A. M. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
We got a free upgraded room from Deluxe King to this beautiful room!! Super king and comfy bed, with bathtub, beautiful room, and nice breakfast!!! Thank you so much Episode!!
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful with the check-in process.
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Accommodation's Reply
05 Jul 2026
Dear guest, thank you for your kind words about our hotel. We are delighted to hear that you had a comfortable stay. We look forward to seeing you again. Thank you. Sincerely, Muhammad Viktor Ashin, General Manager.
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Chia T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Have lots of food options nearby.
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Accommodation's Reply
05 Jul 2026
Dear Mr/s Chia T, Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
Rendy Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Had a very pleasant stay here. Staffs are very friendly and accommodate my request very well. The room is very clean, the bathroom as well. The breakfast was fantastic with lots of food selections. Definitely recommended for staycation.
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Accommodation's Reply
05 Jul 2026
Dear Mr. Rendy Y, Thank you for sharing your wonderful review. We are delighted to hear that you had a pleasant stay with us and that our team was able to accommodate your requests and make you feel welcome. It is also wonderful to know that you enjoyed the cleanliness of your room, our breakfast selection, and the overall experience. Your recommendation means a great deal to us and serves as great encouragement for our team to continue delivering exceptional service. We truly appreciate your kind support and look forward to welcoming you back to Episode Gading Serpong for another memorable staycation. Sincerely, Muhamad Viktor A Sin General Manager
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Haridudin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The breakfast is varied and has many choices.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Mr. Hariruddin, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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Trevor G.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The hotel is quite new with good facilities. Food and breakfast at the restaurant are great. The staff are friendly and helpful; I enjoyed conversations with them. However, a big negative is there's loud music coming from a neighboring building, even at 2-3 AM every night. How is this possible, especially when the hotel states it values guests' comfort and strives to make it a preferred destination? Also, it is quite isolated, far from restaurants and malls. There are some cafes opposite, but there's no safe pedestrian crossing, so you can't really explore the surrounding.
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Accommodation's Reply
05 Jul 2026
Dear Mr. Trevor, Thank you for taking the time to share your experience following your stay at Episode Gading Serpong. We are delighted to know that you enjoyed our new facilities, the food and breakfast offerings, and especially the warm hospitality of our team. Your kind words will certainly be shared with our staff, who will be pleased to know they made your stay memorable. We sincerely apologize for the inconvenience caused by the noise from the neighboring building. We understand how disruptive this can be, particularly during late-night hours, and we regret that it affected your rest. While the source of the noise is beyond our direct control, we take guest comfort seriously and are actively communicating our concerns with the relevant parties while continuing to explore ways to minimize the impact for our guests. We also appreciate your feedback regarding the hotel's surroundings and pedestrian accessibility. Your comments are valuable and help us better understand our guests' experiences beyond the hotel itself. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future. Sincerely, Muhamad Viktor A Sin General Manager
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Haridudin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great room, great food, great staff, and it's located in downtown Gading Serpong, close to Summarecon Mall, and has tons of culinary options nearby. It's great!
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Accommodation's Reply
05 Jul 2026
Dear Mr. Hariduddin, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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l***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great experience. I loved the atmosphere and the vibe of this hotel. Although the swimming pool is not very large, it makes up for it with the beautiful scenery. The breakfast was amazing, and the room was clean and spacious. I booked the Family Suite for 4 adults, and it was still comfortable with 3 beds. The rate on the app was also cheaper than on other booking platforms.
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Accommodation's Reply
20 Jun 2026
Dear Mr/s, Thank you for sharing your wonderful review and for choosing Episode Gading Serpong for your stay. We are delighted to hear that you had a great experience and enjoyed the hotel's atmosphere, beautiful surroundings, and comfortable Family Suite. It's especially rewarding to know that the spacious room, cleanliness, and breakfast exceeded your expectations. We also appreciate your feedback regarding the swimming pool. While it may not be the largest, we're glad you enjoyed the scenery and overall ambiance it offers. Thank you for highlighting the value you found when booking through Traveloka. We truly appreciate your recommendation and look forward to welcoming you and your family back for another memorable stay in the future. Sincerely, Muhamad Viktor A Sin General Manager
I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The only problem is the TV. Sometimes the picture and sound go blank. Cleanliness and comfort are often taken care of, but the electronics are rarely given attention.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Thank you very much for your review and feedback. We apologize for any inconvenience you experienced with the TV during your stay. Issues such as no picture or sound should not occur, and this is a significant problem that we must address immediately. We greatly appreciate your appreciation of the cleanliness and comfort we maintain. In the future, we will prioritize the inspection of our electronic equipment to ensure guests have the best possible experience. Thank you again for your feedback, and we hope to provide you with an even better experience when you return to Episode Gading Serpong. Sincerely, Muhammad Victor Ah Sin, General Manager
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L***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Overall good. Clean and good service.
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Accommodation's Reply
20 Jun 2026
Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I stayed in a family room. The room was very comfortable and the breakfast was delicious. I recommend staying here with my family. It's a shame the TV doesn't support Netflix, but you can still connect it using a mirror screen from your phone. Thank you to all the friendly staff.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Episode Gading Serpong. We are delighted to hear that you and your family enjoyed the comfort of the Family Room and the breakfast we offered. Your comments and suggestions are invaluable to us. Thank you also for your feedback regarding the television facilities. We are committed to continuously improving our facilities and services to provide a better stay for all our guests. We are pleased to hear that the screen mirroring feature continued to allow you to enjoy entertainment throughout your stay. Your compliments on the friendliness of our staff will be passed on to the entire team. We look forward to welcoming you and your family back to Episode Gading Serpong on your next visit. Sincerely, Muhammad Victor, General Manager
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E***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Everything was comfortable, but the food lacked rich flavor.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing Episode Gading Serpong and for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. We especially appreciate your feedback regarding the taste of the food. This feedback is very valuable to us and we will share it with our chef team to help us evaluate and improve the quality of our food in the future. We hope to welcome you back to Episode Gading Serpong again and provide you with an even better stay experience in the future. Sincerely, Muhammad Victor, General Manager
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Miftah K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Delicious breakfast, clean and comfortable room... Okay for a sudden staycation with family.
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Accommodation's Reply
23 May 2026
Dear Mr. Mifta, thank you for your kind words about our hotel. We are glad to hear that you had a pleasant time. We look forward to seeing you again. Thank you. Sincerely, Muhammad Viktor Asin, General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The hotel is very comfortable and clean.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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F***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Super comfortable, clean rooms, great location, and friendly staff. However, the food was just so-so. Overall, I'm satisfied and would stay here again if I ever come to Gading Serpong.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The minus is only for the parking building that is quite small for access.
1 people find it helpful
Accommodation's Reply
14 May 2026
Dear Mr/s, Thank you for staying at Episode Gading Serpong and for sharing your feedback. We’re glad you enjoyed your stay overall. We also appreciate your comment regarding the parking building access. Your feedback is very valuable to us, and we will share it with our team for future improvements. We hope to welcome you again soon! Sincerely, Muhamad Viktor A Sin General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is not too big but clean, the staff is also friendly, only the parking space is very narrow and limited.
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1 people find it helpful
Accommodation's Reply
14 May 2026
Dear Valued Guest, Thank you for staying at Episode Gading Serpong and sharing your experience. We are delighted to hear that the clean rooms and friendly staff made your stay comfortable. We appreciate your feedback regarding the limited parking space, which we will take into consideration for future improvements. We hope to welcome you back soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice room, nice ambiance, friendly staff, good hotel! Thank you
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Accommodation's Reply
08 May 2026
Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
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