How many rooms are available at Episode Gading Serpong?

Episode Gading Serpong has 320 rooms in total.

Does Episode Gading Serpong provide parking?

Yes, Episode Gading Serpong provides parking. Please confirm details directly with the hotel.

Does Episode Gading Serpong have a swimming pool?

Yes, a swimming pool is available at Episode Gading Serpong.

Does Episode Gading Serpong provide early check-in?

Yes, early check-in is available at Episode Gading Serpong, subject to availability. Please contact the hotel directly to arrange this.

Does Episode Gading Serpong provide late check-out?

Yes, late check-out is available at Episode Gading Serpong, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Episode Gading Serpong?

Episode Gading Serpong is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Episode Gading Serpong

Name: Episode Gading Serpong
Address: Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810, Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Banten, 15810, Indonesia
Rating: 9.1

Hotels

Preferred Partner

9.1

/10

Exceptional

1,683 reviews

What Guests Say About Their Stay

Staff Friendliness (318)

Bedroom (308)

Ambiance (300)

Bathroom (275)

Summarized by AI

A recurring favorite among families is Episode Hotel Gading Serpong, known for its friendly staff and comprehensive facilities that cater to both adults and children. Guests consistently praise the cleanliness and comfort of the rooms, the variety and quality of the breakfast, and the overall value provided by the hotel. The strategic location in Gading Serpong also makes it a convenient choice for many.

P***i

10.0

/ 10

Thank you to all the hotel staff. They were very friendly and responsive when I needed help. The breakfast and food at Baba Restaurant were delicious and varied. It was a great experience for both adults and children. Please maintain the friendliness of all the staff. I will definitely return to the Episode Gading Serpong Hotel.

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Gordon D.

10.0

/ 10

👍 Positives: • Clean, modern, and comfortable hotel • Very friendly and helpful staff • Ample breakfast buffet • Strategic location near restaurants and malls • Good value for the price

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R***i

10.0

/ 10

From the moment you enter the hotel, you are greeted by friendly security, the check-in process is assisted, and the experience of staying here is very impressive... The best, yes.

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Verified Traveler

8.5

/ 10

The staff is friendly, the service is fast, and the place is just like the photos. It was a pleasant experience to be here.

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M***a

10.0

/ 10

My family and I stayed at Episode Hotel for the first time. I booked two rooms. The rooms were very spacious, my kids loved them, they said they felt spacious and luxurious, and they happened to stay in the family room. The service was friendly, clean, the food was varied and delicious, the room was peaceful, and I got almost everything I needed for my stay here. Hopefully, if you come here again in the future, it will still be like this. Best of luck to Episode Hotel Gading Serpong.👍🙏

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In the Area

See Map

Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Episode Gading Serpong

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What's around Episode Gading Serpong

Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

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Discover More About Episode Gading Serpong

Location

Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong.

About Episode Gading Serpong

From business event to corporate gathering, Episode Gading Serpong provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Episode Gading Serpong, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Episode Gading Serpong exclusively for you.

Episode Gading Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Episode Gading Serpong.

All facilities in Episode Gading Serpong

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Hotel Services

Bellhop
Concierge
Doorman
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Multilingual staff

Public Facilities

Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Room service
Safety deposit box

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Hair salon
Shops
Supermarket

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Projector

Things to Do

Fitness center
Health club
Massage
Outdoor pool
Spa

Food and Drinks

Bar
Breakfast
Buffet breakfast

Transportation

Secure parking
Valet parking (surcharge)

Accessibilty

Accessible bathroom
Accessible parking

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Kids and Pets

CRIBS

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Episode Gading Serpong

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation Voucher. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-2-2024 to 31-5-2025.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Episode Gading Serpong	320
Number of floors in Episode Gading Serpong	28
Another facilities in Episode Gading Serpong	Bellhop, Concierge, Doorman, Early Check-in, Front desk

Frequently asked question in Episode Gading Serpong

What are available facilities at Episode Gading Serpong?

There are top facilites at Episode Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Episode Gading Serpong?

The standard check-in time at Episode Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Episode Gading Serpong provide breakfast?

Yes, Episode Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Episode Gading Serpong?

Episode Gading Serpong is a 4.0-star hotel.

How many floors does Episode Gading Serpong have?

Episode Gading Serpong has 28 floors.

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More Reviews from Other Guests in Episode Gading Serpong

Overall Ratings & Reviews Episode Gading Serpong

Traveloka (1,646)

Other sources (37)

9.2

Exceptional

From 1,646 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

Summarized by AI

Breakfast Variety

Guests consistently highlight the breakfast variety as a standout feature. The extensive selection caters to diverse tastes, contributing positively to the overall dining experience. Many reviewers specifically mention the wide array of options available, making it a memorable part of their stay.

Staff Behavior

The hotel staff consistently receives high praise for their friendliness and helpfulness. Reviewers frequently mention specific staff members by name, appreciating their quick service and personalized attention. This positive feedback underscores the staff's significant contribution to creating a welcoming and enjoyable atmosphere for guests.

Bathtub

Many guests appreciate the availability of bathtubs, particularly in the executive rooms, for a relaxing experience. The bathtubs are seen as a significant amenity, enhancing the comfort and enjoyment of their stay. This feature is especially valued by those looking to unwind and indulge during their visit.

People often mention about Episode Gading Serpong

All

Staff Friendliness (209)

Ambiance (195)

Bedroom (188)

Taste (172)

Variety (170)

Bathroom (166)

Room Space (160)

Hotel Area (154)

Family Friendly (153)

Accessibility (150)

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Traveler Reviews Episode Gading Serpong

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Customer reviews

Verified Traveler

Staycation

10.0

/10

Reviewed 7 hour(s) ago

A strategically located family hotel, perfect for a staycation with a kids' playground and activities. The atmosphere is very comfortable.

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M***d

Staycation

10.0

/10

Reviewed 6 day(s) ago

The hotel is very comfortable, and the staff are friendly, the breakfast is delicious.

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Accommodation's Reply

10 Apr 2026

Dear Valued Guest, Thank you for your kind words about our hotel. We are delighted that you enjoyed your stay and hope to welcome you back again soon. Sincerely, Muhammad Victor Ah Sin, General Manager

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C***s

10.0

/10

Reviewed 1 week(s) ago

Never get bored of a staycation here

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Accommodation's Reply

05 Apr 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager

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M***a

10.0

/10

Reviewed 2 week(s) ago

The rooms and hotel environment are all well-appointed and family-friendly. The service is prompt and friendly. The atmosphere is very kid-friendly, and the food is also enjoyable for children and families.

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Accommodation's Reply

05 Apr 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager

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Fendy F. A.

Staycation

9.4

/10

Reviewed 2 week(s) ago

Friendly staff, good facilities, but lacking a small pool and supporting facilities and open spaces. Breakfast was delicious, with a good selection. Overall, I'm satisfied.

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Accommodation's Reply

05 Apr 2026

Dear Mr. Fendy F A, Thank you for your feedback and for choosing Episode Gading Serpong! We’re delighted to hear that you were satisfied overall and enjoyed our friendly staff, good facilities, and the variety of our breakfast. Your comments regarding the pool size, supporting facilities, and open spaces are greatly appreciated, and we will take them into consideration for future improvements. We look forward to welcoming you back for an even better experience at Episode Gading Serpong! Sincerely, Muhamad Viktor A Sin General Manager

Muhammad N.

9.1

/10

Reviewed 4 week(s) ago

The sahur menu is less varied.

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Accommodation's Reply

23 Mar 2026

Dear Mr. Muhammad N., Thank you for your review and for your stay at Episode Gading Serpong. We apologize if the Sahur menu did not meet your expectations. Your feedback is invaluable and we will use it to improve in the future. We hope to welcome you back again for a better experience. Sincerely, Muhammad Victor, General Manager

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

Everything is okay, good service, breakfast is okay, facilities are also okay.

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1 people find it helpful

Accommodation's Reply

13 Mar 2026

Dear Valued Guest, Thank you for choosing to stay at Episode Gading Serpong and for taking the time to write a review. We are delighted to hear that you were satisfied with our services, breakfast, and facilities. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back to Episode Gading Serpong in the future. Sincerely, Muhammad Victor Ah Sin, General Manager

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P***i

Staycation

10.0

/10

Reviewed 5 week(s) ago

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1 people find it helpful

Accommodation's Reply

13 Mar 2026

Dear Mr/s, Thank you for choosing Episode Gading Serpong and for sharing your wonderful experience with us. We are truly happy to know that you enjoyed your stay and that our team’s friendliness and quick assistance made a positive impression on you. Your kind words about the breakfast and the variety of delicious dishes at Baba Restaurant mean a lot to us. We’re especially pleased to hear that the breakfast experience was enjoyable for both adults and children. Your appreciation will certainly be shared with our entire team as motivation to continue delivering warm and attentive service. We look forward to welcoming you back again to Episode Gading Serpong in the near future. Sincerely, Muhamad Viktor A Sibn General Manager

S***o

10.0

/10

Reviewed 5 week(s) ago

Good, staff is friendly, food tastes good and room area is clean

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Accommodation's Reply

10 Mar 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager

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A***i

10.0

/10

Reviewed 6 week(s) ago

NICE HOTEL NICE HOTEL NICE HOTEL NICE HOTEL NICE HOTEL

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Accommodation's Reply

09 Mar 2026

Dear Mr/s, Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager

Gordon D.

Staycation

10.0

/10

Reviewed 11 week(s) ago

👍 Positives: • Clean, modern, and comfortable hotel • Very friendly and helpful staff • Ample breakfast buffet • Strategic location near restaurants and malls • Good value for the price

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1 people find it helpful

Accommodation's Reply

29 Jan 2026

Dear Mr. Gordon D, Thank you very much for your positive review of Episode Gading Serpong Hotel. We are delighted to hear that you enjoyed the hotel's cleanliness, modern facilities, and the friendly and attentive service of our staff. Your compliments on the breakfast buffet and excellent location also mean a lot to us. We always strive to provide our guests with the best possible stay experience and value for money. Thank you for choosing Episode Gading Serpong. We hope to welcome you back on your next visit. Sincerely, Muhammad Victor Ah Sin, General Manager

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A***y

9.1

/10

Reviewed 12 week(s) ago

The location is very strategic, close to the mall and culinary area. The room is very spacious, but there is a smell of cigarette smoke, even though I asked for a non-smoking room. It may have penetrated from other rooms. A thermos, coffee, and tea are provided. There is also a coffee machine from Rumah Koffie, but the coffee capsules provided are already broken. It should be checked again, if it is damaged, it should be replaced to prevent contamination/dirt. The room phone also has a buzzing sound that is quite annoying, even though it is not in use. I have checked that it is closed properly and the volume has been turned down but it still buzzes. It is still okay for a staycation. The breakfast is also delicious and has a lot of variety.

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1 people find it helpful

Accommodation's Reply

22 Jan 2026

Dear Valued Guest, Thank you for your valuable feedback regarding Episode Gading Serpong Hotel. We are pleased to hear that you were satisfied with our excellent location, spacious rooms, and in-room amenities. We are also pleased with the quality and variety of our breakfast menu. However, we apologize for the inconvenience caused by cigarette smoke in the room, the poor quality of the coffee, and the noise from the telephone in the room. We appreciate your valuable feedback and will strive to improve our rooms and amenities. We will continuously enhance our service and facilities to provide a better stay experience for all our guests. Thank you for your understanding and trust. We look forward to welcoming you back to Episode Gading Serpong Hotel for an even more comfortable stay. Sincerely, General Manager, Muhammad Victor Ahsin

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M***D

Leisure

10.0

/10

Reviewed 13 week(s) ago

Very comfortable to stay, the breakfast is really good

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Accommodation's Reply

16 Jan 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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S***i

Staycation

8.7

/10

Reviewed 13 week(s) ago

The room is spacious and comfortable for a staycation with the kids. The breakfast is less varied and the taste is a bit lacking. The hotel staff is friendly and quick to respond when needed.

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1 people find it helpful

Accommodation's Reply

16 Jan 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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A***a

Business

9.4

/10

Reviewed 14 week(s) ago

had meeting for 3 days here, good experience and good food but the AC in the ballroom is too cold 🥶 located near SQP Park, so u can meet cute animals like alpaca, capybara, bunnies🐇🦙🐾

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Accommodation's Reply

16 Jan 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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Nadia s.

Leisure

9.7

/10

Reviewed 14 week(s) ago

I highly recommend staying here. The staff are incredibly friendly and helpful.

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Accommodation's Reply

08 Jan 2026

Dear Ms. Nadia, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager

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V***i

8.4

/10

Reviewed 14 week(s) ago

Check in and check out is fast and hassle-free, the staff is friendly, the room is okay and clean.. close to texting.. good for taking photos. Bring your parents, they will definitely be happy to take photos, haha.. the only thing I lack is the TV. If it can be upgraded to a smart TV, it will definitely be even better.. so you can watch Netflix, etc.. breakfast in my opinion is very lacking in terms of taste and variety..

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Accommodation's Reply

08 Jan 2026

Dear Valued Guest, Thank you for sharing your experience staying at Episode Gading Serpong Hotel. We are delighted to hear that you enjoyed the quick check-in and check-out process, the friendly staff, the clean and comfortable rooms, and the hotel's convenient location near Summarecon Mall Serpong. We are also pleased that our hotel was a fun place for family photos. We appreciate your feedback regarding the TV and breakfast. Your suggestions for upgrading the TVs to smart TVs and improving the taste and variety of the breakfast menu will be forwarded to the relevant team for future consideration. We look forward to welcoming you and your family back to Episode Gading Serpong Hotel again. Sincerely, Muhammad Victor Ah Sin, General Manager

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Rusdi D.

Staycation

10.0

/10

Reviewed 15 week(s) ago

This affordable luxury hotel offers excellent service and child-friendly facilities, making it a great vacation destination for those looking to pamper their family with an extraordinary experience.

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1 people find it helpful

Accommodation's Reply

28 Dec 2025

Dear Mr. Rusdi, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager

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Andri S.

Staycation

10.0

/10

Reviewed 16 week(s) ago

The hotel is very clean, comfortable, and the whole room smells good.

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Accommodation's Reply

28 Dec 2025

Dear Mr. Andri S, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhamad Viktor a sin, General Manager

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I***m

Leisure

9.4

/10

Reviewed 16 week(s) ago

Our family hotel episode was filled with laughter as the kids had a blast at the kids club making their own hot dogs, turning a comfy stay into a fun and memorable family adventure.

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Accommodation's Reply

02 Jan 2026

Dear Mr/s, Thank you for sharing such a wonderful review! We’re delighted to hear that your family had a memorable stay at Episode Gading Serpong and that the kids enjoyed making their own hot dogs at our Kids Club. It’s great to know we could turn your comfortable stay into a fun-filled family adventure. We truly look forward to welcoming you and your family back for another joyful experience. Sincerely, Muhamad Viktor A Sin General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.