Episode Gading Serpong

Hotels
Preferred Partner
9.1
/10
Exceptional
1,681 reviews

What Guests Say About Their Stay

Staff Friendliness (318)
Bedroom (308)
Ambiance (300)
Bathroom (275)
Summarized by AI
A recurring favorite among families is Episode Hotel Gading Serpong, known for its friendly staff and comprehensive facilities that cater to both adults and children. Guests consistently praise the cleanliness and comfort of the rooms, the variety and quality of the breakfast, and the overall value provided by the hotel. The strategic location in Gading Serpong also makes it a convenient choice for many.

P***i

10.0
/ 10
Thank you to all the hotel staff. They were very friendly and responsive when I needed help. The breakfast and food at Baba Restaurant were delicious and varied. It was a great experience for both adults and children. Please maintain the friendliness of all the staff. I will definitely return to the Episode Gading Serpong Hotel.
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Gordon D.

10.0
/ 10
👍 Positives: • Clean, modern, and comfortable hotel • Very friendly and helpful staff • Ample breakfast buffet • Strategic location near restaurants and malls • Good value for the price
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R***i

10.0
/ 10
From the moment you enter the hotel, you are greeted by friendly security, the check-in process is assisted, and the experience of staying here is very impressive... The best, yes.
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Verified Traveler

8.5
/ 10
The staff is friendly, the service is fast, and the place is just like the photos. It was a pleasant experience to be here.
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M***a

10.0
/ 10
My family and I stayed at Episode Hotel for the first time. I booked two rooms. The rooms were very spacious, my kids loved them, they said they felt spacious and luxurious, and they happened to stay in the family room. The service was friendly, clean, the food was varied and delicious, the room was peaceful, and I got almost everything I needed for my stay here. Hopefully, if you come here again in the future, it will still be like this. Best of luck to Episode Hotel Gading Serpong.👍🙏
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In the Area
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Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Episode Gading Serpong

Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Lobby Episode Gading Serpong
Lobby 2 Episode Gading Serpong

Discover More About Episode Gading Serpong

Episode Gading Serpong Rates per Night

Episode Gading Serpong room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Episode Gading Serpong hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Episode Gading Serpong Location & Address

Episode Gading Serpong is located at Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810. It's situated in the Tangerang area of Indonesia, known for its modern developments and convenient access to Jakarta. The hotel is approximately 25 km from the city center.

How to go to Episode Gading Serpong from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to Episode Gading Serpong? Don't worry, there are several options available to suit your budget and time constraints. Here's a breakdown of how to make your hotel transfer as smooth as possible.

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can find official taxi counters inside the airport. Make sure the driver uses the meter or agrees on a fixed price beforehand.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at the airport. Simply book a ride through the app and meet your driver at the designated pick-up point.
  • Airport Bus (Most Affordable):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Tangerang and then take a local taxi or Ride Hailing to the hotel.
  • Private Airport Transfer (Pre-booked Comfort):

    Pre-booking a private airport transfer ensures a hassle-free experience. Your driver will meet you at the arrival hall and take you directly to the hotel.

Tips:

For the most convenient route, consider Ride Hailing or a pre-booked private transfer, especially if you have a lot of luggage. If you're on a budget, the DAMRI bus is a good option, but be prepared for a longer journey.

Episode Gading Serpong Reviews & Summary

Want to know all about Episode Gading Serpong before you book? Hotel reviews offer valuable insights into what you can expect during your stay. From the comfortable rooms to the friendly service, guests consistently praise this hotel for its excellent value and convenient location.

Guests love the hotel's modern design, clean rooms, and the helpfulness of the staff. The hotel's standout feature is its rooftop pool, offering stunning views of the city. Many reviewers also appreciate the on-site restaurant and its delicious Indonesian cuisine.

"I had a fantastic stay at Episode Gading Serpong! The room was spacious and well-equipped, and the staff went above and beyond to make me feel welcome. The rooftop pool was a definite highlight. I would highly recommend this hotel to anyone visiting Tangerang."

Episode Gading Serpong Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Episode Gading Serpong offers a variety of categories of hotel rooms to suit different needs and budgets. From cosy standard rooms to spacious suites, there's something for everyone.

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Deluxe Room:

    A larger room with extra space to relax. Some Deluxe Rooms offer city views.
  • Executive Suite:

    A spacious suite with a separate living area, ideal for families or business travellers.
  • Family Room:

    Designed specifically for families, these rooms offer ample space and may include bunk beds for children.
  • Connecting Rooms:

    Available upon request, connecting rooms are perfect for larger families or groups travelling together.

Please note that Episode Gading Serpong is not a pet-friendly hotel. Guests with service animals should contact the hotel directly to confirm arrangements.

Hotel Facilities in Episode Gading Serpong

Looking for a hotel with top-notch amenities? Episode Gading Serpong boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay. Whether you're travelling for business or leisure, you'll find everything you need right here.

  • Rooftop Swimming Pool:

    Enjoy a refreshing dip in the rooftop pool with panoramic city views. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay in shape at the well-equipped fitness centre. Open 24 hours.
  • On-site Restaurant:

    Indulge in delicious Indonesian and international cuisine at the hotel's restaurant.
  • Meeting Rooms:

    Host your business meetings or events in the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and holidays.

Hotel Buffet or Restaurant/Cafe in Episode Gading Serpong

Craving a delicious meal without leaving the hotel? Episode Gading Serpong offers a fantastic hotel buffet and on-site restaurant to satisfy your culinary desires. From local Indonesian specialties to international favourites, there's something to please every palate.

  • The Restaurant:

    Serves a wide variety of Indonesian and international dishes. Open for breakfast, lunch, and dinner.
  • Buffet Breakfast:

    Enjoy a hearty buffet breakfast with a selection of hot and cold dishes. Price: Approximately SGD 25 per person.
  • Lobby Cafe:

    Relax with a cup of coffee or tea and a light snack at the Lobby Cafe.

Don't miss the restaurant's signature dish, Nasi Goreng Episode, a flavorful fried rice dish with a unique blend of spices.

Episode Gading Serpong Airport pickups and How to Book

Need a convenient hotel to airport transfer? Episode Gading Serpong offers airport pick-up services to make your arrival and departure as smooth as possible. Forget the hassle of finding a taxi – simply book your airport transfer in advance.

To book an airport pick-up, contact the hotel directly at least 24 hours before your arrival. Provide your flight details and estimated arrival time. The hotel will arrange for a driver to meet you at the airport. Additional charges may apply.

Nearby MRT Station & Bus Stops

Exploring Tangerang is easy with convenient access to public transportation. Episode Gading Serpong is located near several MRT stations and bus stops, making it a breeze to get around the city.

  • Nearest Bus Stop:

    Summarecon Mal Serpong Bus Stop (500 meters)
  • Nearest MRT Station:

    Currently, there is no operational MRT station in Tangerang. The closest MRT access would be in Jakarta, requiring a connecting bus or train journey.

For bus travel, you can purchase a JakLingko card, which can be used on most public buses in the Greater Jakarta area. These cards are available at convenience stores and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for fun nearby activities for the whole family? Tangerang offers a variety of nearby places to go that are perfect for kids of all ages. From theme parks to water parks, there's plenty to keep everyone entertained.

  • Dunia Fantasi (Dufan):

    A popular theme park with thrilling rides and attractions. (Approx. 40 km from hotel, Entry Price: SGD 35)
  • Waterbom Jakarta:

    A water park with slides, pools, and other water-based activities. (Approx. 35 km from hotel, Entry Price: SGD 30)
  • Ocean Park BSD City:

    An ocean-themed park with marine animal shows and exhibits. (Approx. 10 km from hotel, Entry Price: SGD 20)
  • Scientia Square Park (SQP):

    A green space with playgrounds, gardens, and educational exhibits. (Approx. 5 km from hotel, Free entry)
  • Branchsto Equestrian Park:

    Offers horse riding lessons and pony rides for children. (Approx. 8 km from hotel, Price varies depending on activity)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Episode Gading Serpong (Tangerang)

Tangerang is a food lover's paradise, with a wide array of nearby dining options to suit every taste and budget. From trendy cafes to authentic local eateries, you'll find plenty of delicious food eatiries near me.

Cafes/Restaurants:

  • Starbucks:

    A popular coffee chain serving a variety of coffee drinks, pastries, and sandwiches.
  • Pizza Hut:

    A well-known pizza restaurant offering a range of pizzas, pasta dishes, and appetizers.
  • HokBen:

    A Japanese fast-food chain serving bento boxes, ramen, and other Japanese dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Ketoprak:

    Tofu, vegetables, and rice noodles with peanut sauce.

Shopping places near Episode Gading Serpong (Tangerang)

Shopaholics rejoice! Tangerang offers a fantastic selection of nearby shopping destinations, from modern malls to traditional markets. Whether you're looking for high-end brands or local souvenirs, you'll find it all here.

  • Summarecon Mal Serpong:

    A large shopping mall with a wide variety of stores, restaurants, and entertainment options.
  • Supermal Karawaci:

    Another popular mall with a diverse range of shops and dining options.
  • TangCity Mall:

    A modern shopping mall with a focus on fashion and lifestyle brands.

Other Places to Stay Near Episode Gading Serpong

If Episode Gading Serpong is fully booked or you're looking for alternative accommodations, Tangerang offers a variety of other hotels to suit different budgets and preferences. From luxury hotels to budget-friendly options, you'll find the perfect place to stay.

Luxury/5-Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Offers luxurious accommodations and exceptional service.
  • Hotel Mulia Senayan, Jakarta:

    A grand hotel with a wide range of amenities and facilities.
  • Shangri-La Hotel, Jakarta:

    A renowned hotel known for its elegant design and impeccable service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Mercure Serpong Alam Sutera:

    A modern hotel with comfortable rooms and a convenient location.
  • Swiss-Belhotel Serpong:

    Offers stylish accommodations and a range of amenities.
  • Atria Hotel Gading Serpong:

    A well-appointed hotel with a focus on comfort and convenience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Serpong Tangerang:

    A budget-friendly hotel with clean and comfortable rooms.
  • POP! Hotel BSD City Tangerang:

    A colourful and modern hotel with a focus on value.
  • Fame Hotel Gading Serpong:

    Offers affordable accommodations and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Episode Gading Serpong? With its convenient location, comfortable accommodations, and excellent amenities, it's the perfect choice for your next trip to Tangerang. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your room booking through Traveloka and enjoy exclusive discounts and promotions. Start planning your Tangerang adventure now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby.

All facilities in Episode Gading Serpong

Swimming Pool Episode Gading Serpong
Swimming Pool
Fitness Center Episode Gading Serpong
Fitness Center
Functional Hall Episode Gading Serpong
Functional Hall
Common Space Episode Gading Serpong
Common Space
Lobby Episode Gading Serpong
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Spa

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast

Transportation

  • Secure parking
  • Valet parking (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Episode Gading Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation Voucher. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-2-2024 to 31-5-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Episode Gading Serpong
320
Number of floors in Episode Gading Serpong
28
Another facilities in Episode Gading Serpong
Bellhop, Concierge, Doorman, Early Check-in, Front desk

Frequently asked question in Episode Gading Serpong

What are available facilities at Episode Gading Serpong?
There are top facilites at Episode Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Episode Gading Serpong?
The standard check-in time at Episode Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Episode Gading Serpong provide breakfast?
Yes, Episode Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Episode Gading Serpong
Episode Gading Serpong has a 4.0-star rating.
How many floors does Episode Gading Serpong have?
Episode Gading Serpong has 28.
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More Reviews from Other Guests in Episode Gading Serpong

Overall Ratings & Reviews Episode Gading Serpong

Traveloka (1,644)
Other sources (37)
9.2
Exceptional
From 1,644 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

Summarized by AI

A recurring favorite among families is Episode Hotel Gading Serpong, known for its friendly staff and comprehensive facilities that cater to both adults and children. Guests consistently praise the cleanliness and comfort of the rooms, the variety and quality of the breakfast, and the overall value provided by the hotel. The strategic location in Gading Serpong also makes it a convenient choice for many.
Breakfast Variety
Guests consistently highlight the breakfast variety as a standout feature. The extensive selection caters to diverse tastes, contributing positively to the overall dining experience. Many reviewers specifically mention the wide array of options available, making it a memorable part of their stay.
Staff Behavior
The hotel staff consistently receives high praise for their friendliness and helpfulness. Reviewers frequently mention specific staff members by name, appreciating their quick service and personalized attention. This positive feedback underscores the staff's significant contribution to creating a welcoming and enjoyable atmosphere for guests.
Bathtub
Many guests appreciate the availability of bathtubs, particularly in the executive rooms, for a relaxing experience. The bathtubs are seen as a significant amenity, enhancing the comfort and enjoyment of their stay. This feature is especially valued by those looking to unwind and indulge during their visit.
People often mention about Episode Gading Serpong
All
Staff Friendliness (208)
Ambiance (194)
Bedroom (187)
Taste (171)
Variety (169)
Bathroom (166)
Room Space (160)
Hotel Area (154)
Family Friendly (152)
Accessibility (150)
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Traveler Reviews Episode Gading Serpong

Number of reviews per page
20
40
Customer reviews
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel is very comfortable, and the staff are friendly, the breakfast is delicious.
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C***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Never get bored of a staycation here
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Accommodation's Reply
05 Apr 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms and hotel environment are all well-appointed and family-friendly. The service is prompt and friendly. The atmosphere is very kid-friendly, and the food is also enjoyable for children and families.
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Accommodation's Reply
05 Apr 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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Fendy F. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, good facilities, but lacking a small pool and supporting facilities and open spaces. Breakfast was delicious, with a good selection. Overall, I'm satisfied.
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Accommodation's Reply
05 Apr 2026
Dear Mr. Fendy F A, Thank you for your feedback and for choosing Episode Gading Serpong! We’re delighted to hear that you were satisfied overall and enjoyed our friendly staff, good facilities, and the variety of our breakfast. Your comments regarding the pool size, supporting facilities, and open spaces are greatly appreciated, and we will take them into consideration for future improvements. We look forward to welcoming you back for an even better experience at Episode Gading Serpong! Sincerely, Muhamad Viktor A Sin General Manager
Muhammad N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The sahur menu is less varied.
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Accommodation's Reply
23 Mar 2026
Dear Mr. Muhammad N., Thank you for your review and for your stay at Episode Gading Serpong. We apologize if the Sahur menu did not meet your expectations. Your feedback is invaluable and we will use it to improve in the future. We hope to welcome you back again for a better experience. Sincerely, Muhammad Victor, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Everything is okay, good service, breakfast is okay, facilities are also okay.
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1 people find it helpful
Accommodation's Reply
13 Mar 2026
Dear Valued Guest, Thank you for choosing to stay at Episode Gading Serpong and for taking the time to write a review. We are delighted to hear that you were satisfied with our services, breakfast, and facilities. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back to Episode Gading Serpong in the future. Sincerely, Muhammad Victor Ah Sin, General Manager
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you to all the hotel staff. They were very friendly and responsive when I needed help. The breakfast and food at Baba Restaurant were delicious and varied. It was a great experience for both adults and children. Please maintain the friendliness of all the staff. I will definitely return to the Episode Gading Serpong Hotel.
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1 people find it helpful
Accommodation's Reply
13 Mar 2026
Dear Mr/s, Thank you for choosing Episode Gading Serpong and for sharing your wonderful experience with us. We are truly happy to know that you enjoyed your stay and that our team’s friendliness and quick assistance made a positive impression on you. Your kind words about the breakfast and the variety of delicious dishes at Baba Restaurant mean a lot to us. We’re especially pleased to hear that the breakfast experience was enjoyable for both adults and children. Your appreciation will certainly be shared with our entire team as motivation to continue delivering warm and attentive service. We look forward to welcoming you back again to Episode Gading Serpong in the near future. Sincerely, Muhamad Viktor A Sibn General Manager
S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good, staff is friendly, food tastes good and room area is clean
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
NICE HOTEL NICE HOTEL NICE HOTEL NICE HOTEL NICE HOTEL
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Accommodation's Reply
09 Mar 2026
Dear Mr/s, Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
Gordon D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
👍 Positives: • Clean, modern, and comfortable hotel • Very friendly and helpful staff • Ample breakfast buffet • Strategic location near restaurants and malls • Good value for the price
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1 people find it helpful
Accommodation's Reply
29 Jan 2026
Dear Mr. Gordon D, Thank you very much for your positive review of Episode Gading Serpong Hotel. We are delighted to hear that you enjoyed the hotel's cleanliness, modern facilities, and the friendly and attentive service of our staff. Your compliments on the breakfast buffet and excellent location also mean a lot to us. We always strive to provide our guests with the best possible stay experience and value for money. Thank you for choosing Episode Gading Serpong. We hope to welcome you back on your next visit. Sincerely, Muhammad Victor Ah Sin, General Manager
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A***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The location is very strategic, close to the mall and culinary area. The room is very spacious, but there is a smell of cigarette smoke, even though I asked for a non-smoking room. It may have penetrated from other rooms. A thermos, coffee, and tea are provided. There is also a coffee machine from Rumah Koffie, but the coffee capsules provided are already broken. It should be checked again, if it is damaged, it should be replaced to prevent contamination/dirt. The room phone also has a buzzing sound that is quite annoying, even though it is not in use. I have checked that it is closed properly and the volume has been turned down but it still buzzes. It is still okay for a staycation. The breakfast is also delicious and has a lot of variety.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Thank you for your valuable feedback regarding Episode Gading Serpong Hotel. We are pleased to hear that you were satisfied with our excellent location, spacious rooms, and in-room amenities. We are also pleased with the quality and variety of our breakfast menu. However, we apologize for the inconvenience caused by cigarette smoke in the room, the poor quality of the coffee, and the noise from the telephone in the room. We appreciate your valuable feedback and will strive to improve our rooms and amenities. We will continuously enhance our service and facilities to provide a better stay experience for all our guests. Thank you for your understanding and trust. We look forward to welcoming you back to Episode Gading Serpong Hotel for an even more comfortable stay. Sincerely, General Manager, Muhammad Victor Ahsin
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very comfortable to stay, the breakfast is really good
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
The room is spacious and comfortable for a staycation with the kids. The breakfast is less varied and the taste is a bit lacking. The hotel staff is friendly and quick to respond when needed.
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1 people find it helpful
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
had meeting for 3 days here, good experience and good food but the AC in the ballroom is too cold 🥶 located near SQP Park, so u can meet cute animals like alpaca, capybara, bunnies🐇🦙🐾
+3
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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Nadia s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
I highly recommend staying here. The staff are incredibly friendly and helpful.
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Accommodation's Reply
08 Jan 2026
Dear Ms. Nadia, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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V***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
Check in and check out is fast and hassle-free, the staff is friendly, the room is okay and clean.. close to texting.. good for taking photos. Bring your parents, they will definitely be happy to take photos, haha.. the only thing I lack is the TV. If it can be upgraded to a smart TV, it will definitely be even better.. so you can watch Netflix, etc.. breakfast in my opinion is very lacking in terms of taste and variety..
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for sharing your experience staying at Episode Gading Serpong Hotel. We are delighted to hear that you enjoyed the quick check-in and check-out process, the friendly staff, the clean and comfortable rooms, and the hotel's convenient location near Summarecon Mall Serpong. We are also pleased that our hotel was a fun place for family photos. We appreciate your feedback regarding the TV and breakfast. Your suggestions for upgrading the TVs to smart TVs and improving the taste and variety of the breakfast menu will be forwarded to the relevant team for future consideration. We look forward to welcoming you and your family back to Episode Gading Serpong Hotel again. Sincerely, Muhammad Victor Ah Sin, General Manager
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Rusdi D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
This affordable luxury hotel offers excellent service and child-friendly facilities, making it a great vacation destination for those looking to pamper their family with an extraordinary experience.
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1 people find it helpful
Accommodation's Reply
28 Dec 2025
Dear Mr. Rusdi, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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Andri S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel is very clean, comfortable, and the whole room smells good.
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Accommodation's Reply
28 Dec 2025
Dear Mr. Andri S, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhamad Viktor a sin, General Manager
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Our family hotel episode was filled with laughter as the kids had a blast at the kids club making their own hot dogs, turning a comfy stay into a fun and memorable family adventure.
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Accommodation's Reply
02 Jan 2026
Dear Mr/s, Thank you for sharing such a wonderful review! We’re delighted to hear that your family had a memorable stay at Episode Gading Serpong and that the kids enjoyed making their own hot dogs at our Kids Club. It’s great to know we could turn your comfortable stay into a fun-filled family adventure. We truly look forward to welcoming you and your family back for another joyful experience. Sincerely, Muhamad Viktor A Sin General Manager
Suhardian D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
This Hotel never failed us :)
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Accommodation's Reply
19 Dec 2025
Dear Mr. Suhardian, Thank you for your wonderful feedback. We’re delighted to know that we continue to meet your expectations. We look forward to welcoming you back to Episode Gading Serpong Sincerely, Muhamad Viktor A Sin General Manager
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Overall Ratings & Reviews Episode Gading Serpong

Traveloka (1,644)
Other sources (37)
9.2
Exceptional
From 1,644 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

Summarized by AI

A recurring favorite among families is Episode Hotel Gading Serpong, known for its friendly staff and comprehensive facilities that cater to both adults and children. Guests consistently praise the cleanliness and comfort of the rooms, the variety and quality of the breakfast, and the overall value provided by the hotel. The strategic location in Gading Serpong also makes it a convenient choice for many.
Breakfast Variety
Guests consistently highlight the breakfast variety as a standout feature. The extensive selection caters to diverse tastes, contributing positively to the overall dining experience. Many reviewers specifically mention the wide array of options available, making it a memorable part of their stay.
Staff Behavior
The hotel staff consistently receives high praise for their friendliness and helpfulness. Reviewers frequently mention specific staff members by name, appreciating their quick service and personalized attention. This positive feedback underscores the staff's significant contribution to creating a welcoming and enjoyable atmosphere for guests.
Bathtub
Many guests appreciate the availability of bathtubs, particularly in the executive rooms, for a relaxing experience. The bathtubs are seen as a significant amenity, enhancing the comfort and enjoyment of their stay. This feature is especially valued by those looking to unwind and indulge during their visit.
People often mention about Episode Gading Serpong
All
Staff Friendliness (208)
Ambiance (194)
Bedroom (187)
Taste (171)
Variety (169)
Bathroom (166)
Room Space (160)
Hotel Area (154)
Family Friendly (152)
Accessibility (150)
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Traveler Reviews Episode Gading Serpong

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40
Customer reviews
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel is very comfortable, and the staff are friendly, the breakfast is delicious.
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C***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Never get bored of a staycation here
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Accommodation's Reply
05 Apr 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms and hotel environment are all well-appointed and family-friendly. The service is prompt and friendly. The atmosphere is very kid-friendly, and the food is also enjoyable for children and families.
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Accommodation's Reply
05 Apr 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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Fendy F. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, good facilities, but lacking a small pool and supporting facilities and open spaces. Breakfast was delicious, with a good selection. Overall, I'm satisfied.
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Accommodation's Reply
05 Apr 2026
Dear Mr. Fendy F A, Thank you for your feedback and for choosing Episode Gading Serpong! We’re delighted to hear that you were satisfied overall and enjoyed our friendly staff, good facilities, and the variety of our breakfast. Your comments regarding the pool size, supporting facilities, and open spaces are greatly appreciated, and we will take them into consideration for future improvements. We look forward to welcoming you back for an even better experience at Episode Gading Serpong! Sincerely, Muhamad Viktor A Sin General Manager
Muhammad N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The sahur menu is less varied.
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Accommodation's Reply
23 Mar 2026
Dear Mr. Muhammad N., Thank you for your review and for your stay at Episode Gading Serpong. We apologize if the Sahur menu did not meet your expectations. Your feedback is invaluable and we will use it to improve in the future. We hope to welcome you back again for a better experience. Sincerely, Muhammad Victor, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Everything is okay, good service, breakfast is okay, facilities are also okay.
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1 people find it helpful
Accommodation's Reply
13 Mar 2026
Dear Valued Guest, Thank you for choosing to stay at Episode Gading Serpong and for taking the time to write a review. We are delighted to hear that you were satisfied with our services, breakfast, and facilities. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back to Episode Gading Serpong in the future. Sincerely, Muhammad Victor Ah Sin, General Manager
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you to all the hotel staff. They were very friendly and responsive when I needed help. The breakfast and food at Baba Restaurant were delicious and varied. It was a great experience for both adults and children. Please maintain the friendliness of all the staff. I will definitely return to the Episode Gading Serpong Hotel.
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Accommodation's Reply
13 Mar 2026
Dear Mr/s, Thank you for choosing Episode Gading Serpong and for sharing your wonderful experience with us. We are truly happy to know that you enjoyed your stay and that our team’s friendliness and quick assistance made a positive impression on you. Your kind words about the breakfast and the variety of delicious dishes at Baba Restaurant mean a lot to us. We’re especially pleased to hear that the breakfast experience was enjoyable for both adults and children. Your appreciation will certainly be shared with our entire team as motivation to continue delivering warm and attentive service. We look forward to welcoming you back again to Episode Gading Serpong in the near future. Sincerely, Muhamad Viktor A Sibn General Manager
S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good, staff is friendly, food tastes good and room area is clean
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
NICE HOTEL NICE HOTEL NICE HOTEL NICE HOTEL NICE HOTEL
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Accommodation's Reply
09 Mar 2026
Dear Mr/s, Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
Gordon D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
👍 Positives: • Clean, modern, and comfortable hotel • Very friendly and helpful staff • Ample breakfast buffet • Strategic location near restaurants and malls • Good value for the price
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1 people find it helpful
Accommodation's Reply
29 Jan 2026
Dear Mr. Gordon D, Thank you very much for your positive review of Episode Gading Serpong Hotel. We are delighted to hear that you enjoyed the hotel's cleanliness, modern facilities, and the friendly and attentive service of our staff. Your compliments on the breakfast buffet and excellent location also mean a lot to us. We always strive to provide our guests with the best possible stay experience and value for money. Thank you for choosing Episode Gading Serpong. We hope to welcome you back on your next visit. Sincerely, Muhammad Victor Ah Sin, General Manager
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A***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The location is very strategic, close to the mall and culinary area. The room is very spacious, but there is a smell of cigarette smoke, even though I asked for a non-smoking room. It may have penetrated from other rooms. A thermos, coffee, and tea are provided. There is also a coffee machine from Rumah Koffie, but the coffee capsules provided are already broken. It should be checked again, if it is damaged, it should be replaced to prevent contamination/dirt. The room phone also has a buzzing sound that is quite annoying, even though it is not in use. I have checked that it is closed properly and the volume has been turned down but it still buzzes. It is still okay for a staycation. The breakfast is also delicious and has a lot of variety.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Thank you for your valuable feedback regarding Episode Gading Serpong Hotel. We are pleased to hear that you were satisfied with our excellent location, spacious rooms, and in-room amenities. We are also pleased with the quality and variety of our breakfast menu. However, we apologize for the inconvenience caused by cigarette smoke in the room, the poor quality of the coffee, and the noise from the telephone in the room. We appreciate your valuable feedback and will strive to improve our rooms and amenities. We will continuously enhance our service and facilities to provide a better stay experience for all our guests. Thank you for your understanding and trust. We look forward to welcoming you back to Episode Gading Serpong Hotel for an even more comfortable stay. Sincerely, General Manager, Muhammad Victor Ahsin
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very comfortable to stay, the breakfast is really good
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
The room is spacious and comfortable for a staycation with the kids. The breakfast is less varied and the taste is a bit lacking. The hotel staff is friendly and quick to respond when needed.
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1 people find it helpful
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
had meeting for 3 days here, good experience and good food but the AC in the ballroom is too cold 🥶 located near SQP Park, so u can meet cute animals like alpaca, capybara, bunnies🐇🦙🐾
+3
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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Nadia s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
I highly recommend staying here. The staff are incredibly friendly and helpful.
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Accommodation's Reply
08 Jan 2026
Dear Ms. Nadia, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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V***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
Check in and check out is fast and hassle-free, the staff is friendly, the room is okay and clean.. close to texting.. good for taking photos. Bring your parents, they will definitely be happy to take photos, haha.. the only thing I lack is the TV. If it can be upgraded to a smart TV, it will definitely be even better.. so you can watch Netflix, etc.. breakfast in my opinion is very lacking in terms of taste and variety..
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for sharing your experience staying at Episode Gading Serpong Hotel. We are delighted to hear that you enjoyed the quick check-in and check-out process, the friendly staff, the clean and comfortable rooms, and the hotel's convenient location near Summarecon Mall Serpong. We are also pleased that our hotel was a fun place for family photos. We appreciate your feedback regarding the TV and breakfast. Your suggestions for upgrading the TVs to smart TVs and improving the taste and variety of the breakfast menu will be forwarded to the relevant team for future consideration. We look forward to welcoming you and your family back to Episode Gading Serpong Hotel again. Sincerely, Muhammad Victor Ah Sin, General Manager
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Rusdi D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
This affordable luxury hotel offers excellent service and child-friendly facilities, making it a great vacation destination for those looking to pamper their family with an extraordinary experience.
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1 people find it helpful
Accommodation's Reply
28 Dec 2025
Dear Mr. Rusdi, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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Andri S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel is very clean, comfortable, and the whole room smells good.
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Accommodation's Reply
28 Dec 2025
Dear Mr. Andri S, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhamad Viktor a sin, General Manager
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Our family hotel episode was filled with laughter as the kids had a blast at the kids club making their own hot dogs, turning a comfy stay into a fun and memorable family adventure.
Find this review helpful?
Accommodation's Reply
02 Jan 2026
Dear Mr/s, Thank you for sharing such a wonderful review! We’re delighted to hear that your family had a memorable stay at Episode Gading Serpong and that the kids enjoyed making their own hot dogs at our Kids Club. It’s great to know we could turn your comfortable stay into a fun-filled family adventure. We truly look forward to welcoming you and your family back for another joyful experience. Sincerely, Muhamad Viktor A Sin General Manager
Suhardian D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
This Hotel never failed us :)
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Accommodation's Reply
19 Dec 2025
Dear Mr. Suhardian, Thank you for your wonderful feedback. We’re delighted to know that we continue to meet your expectations. We look forward to welcoming you back to Episode Gading Serpong Sincerely, Muhamad Viktor A Sin General Manager
Number of reviews per page
20
40