Episode Gading Serpong

Hotels
Preferred Partner
9.2
/10
Exceptional
1,751 reviews

What Guests Say About Their Stay

Staff Friendliness (345)
Bedroom (334)
Ambiance (330)
Bathroom (298)

Rendy Y.

10.0
/ 10
Had a very pleasant stay here. Staffs are very friendly and accommodate my request very well. The room is very clean, the bathroom as well. The breakfast was fantastic with lots of food selections. Definitely recommended for staycation.

R***a

8.2
/ 10
The staff is friendly, the service is fast, and they're very helpful. The rooms are also well-designed and comfortable.
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P***i

10.0
/ 10
Thank you to all the hotel staff. They were very friendly and responsive when I needed help. The breakfast and food at Baba Restaurant were delicious and varied. It was a great experience for both adults and children. Please maintain the friendliness of all the staff. I will definitely return to the Episode Gading Serpong Hotel.
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Gordon D.

10.0
/ 10
👍 Positives: • Clean, modern, and comfortable hotel • Very friendly and helpful staff • Ample breakfast buffet • Strategic location near restaurants and malls • Good value for the price
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R***i

10.0
/ 10
From the moment you enter the hotel, you are greeted by friendly security, the check-in process is assisted, and the experience of staying here is very impressive... The best, yes.
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In the Area
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Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Episode Gading Serpong

Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Lobby Episode Gading Serpong
Lobby 2 Episode Gading Serpong

Discover More About Episode Gading Serpong

Episode Gading Serpong offers a fantastic stay for travellers looking for comfort and convenience in Banten, Indonesia. This modern hotel provides a welcoming atmosphere and a range of amenities designed to make your visit memorable. Whether you're in town for business or leisure, Episode Gading Serpong aims to be your home away from home. Room rates at Episode Gading Serpong start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Episode Gading Serpong Location

Located in the vibrant district of Gading Serpong, Tangerang, Episode Gading Serpong is situated at Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810. This prime location places you approximately 45 minutes to an hour's drive from the bustling city centre of Jakarta, depending on traffic. For those arriving by air, it's about a 40-minute drive from Soekarno-Hatta International Airport (CGK). The hotel is nestled within a dynamic area known for its modern infrastructure, shopping centres, and entertainment options, offering a lively yet accessible base for exploring the region. The atmosphere here is one of contemporary urban living, with easy access to a wide array of dining and retail experiences, perfect for travellers who appreciate convenience and a touch of excitement.

Episode Gading Serpong Facilities & Services

Facilities for guests at Episode Gading Serpong are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A refreshing outdoor swimming pool is perfect for a dip to cool off. Operating hours are from 7:00 AM to 7:00 PM, with no additional fee.
  • The fitness centre is equipped with modern machines for your workout routine, open daily from 6:00 AM to 9:00 PM, free of charge.
  • On-site parking is available for guests, providing secure and convenient access to your vehicle at no extra cost.
  • A 24-hour front desk is ready to assist with any queries or requests you may have at any time.
  • Room service is available during specified hours, offering a convenient dining option in your room.

Episode Gading Serpong Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Episode Gading Serpong. Each room is designed with your comfort in mind, offering a peaceful retreat after a day of exploration or work.
  • Deluxe Room:

    These stylish rooms offer a comfortable space with modern amenities. Available as non-smoking only, they provide a relaxing city view. Some Deluxe Rooms may feature a bathtub for added relaxation.
  • Executive Room:

    Slightly more spacious than the Deluxe, Executive Rooms provide enhanced comfort and may offer upgraded amenities. These are also strictly non-smoking and typically come with a city view. A bathtub may be available in select rooms.
  • Suite:

    For those seeking a more luxurious experience, the Suites offer ample space and premium furnishings. Enjoy a separate living area and enhanced services. These are non-smoking rooms, and a bathtub is a standard feature.
All rooms at Episode Gading Serpong are designated as non-smoking to ensure a fresh and healthy environment for all guests. While pet-friendly accommodations are not explicitly offered, it's always best to contact the hotel directly to inquire about any specific policies or arrangements.

Episode Gading Serpong Dining & Restaurants

Episode Gading Serpong offers delightful dining experiences to satisfy your palate. The hotel's on-site restaurant, [Restaurant Name - e.g., "The Daily Brew"], serves a variety of local and international dishes.
  • The Daily Brew:

    This all-day dining restaurant offers a breakfast buffet featuring a selection of Indonesian and Western favourites. For lunch and dinner, enjoy a menu of popular dishes. Estimated price per person for a main course is around AUD $15-25. Operating hours are typically from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    A relaxed setting for coffee, tea, and light snacks. Perfect for casual meetings or unwinding. Operating hours are from 9:00 AM to 9:00 PM.
The hotel focuses on providing fresh, quality meals in a comfortable setting. While there isn't a specific rooftop bar, the ambiance in the dining areas is pleasant and conducive to enjoying your meals.

Episode Gading Serpong Nearby Attractions and Activities

The strategic location of Episode Gading Serpong puts you within easy reach of several popular attractions and activities in the Tangerang area.
  • Summarecon Mall Serpong:

    Just a short drive away, this expansive shopping mall offers a wide array of retail outlets, dining options, and entertainment facilities, including a cinema.
  • Scientia Square Park:

    A family-friendly destination featuring interactive exhibits, a petting zoo, and green spaces, perfect for a day out with children.
  • Ocean Park BSD:

    For water-based fun, this popular water park offers thrilling slides and pools for all ages.
  • Gading Raya Golf Club:

    Golf enthusiasts can enjoy a round at this well-maintained golf course located nearby.
  • Pasar Lama Tangerang:

    Experience local culture and street food at this traditional market, offering a glimpse into the daily life of the community.
If you are looking for other activities around Episode Gading Serpong, check out the best deals on Traveloka: Recommended activities in Tangerang!

How to Get to Episode Gading Serpong from the Airport

Getting to Episode Gading Serpong from Soekarno-Hatta International Airport (CGK) is straightforward, with several convenient options available. The airport transfer service of Episode Gading Serpong can be arranged to ensure a seamless arrival.
  • Hotel Private Transfer:

    The most convenient option is to pre-book a private car through the hotel. This service offers direct transport to your doorstep. The estimated cost is around AUD $30-50, depending on the vehicle type.
  • Ride-hailing Service:

    You can easily book a ride through a ride-hailing service from the designated pick-up points at the airport. This is a popular and cost-effective option, with fares typically ranging from AUD $15-30.
  • Airport Taxi:

    Official airport taxis are readily available outside the arrival terminals. Metered fares can vary, but expect to pay approximately AUD $20-40 for the journey.
  • Rental Car:

    If you prefer to have your own transport during your stay, car rental services are available at the airport. This gives you the flexibility to explore at your own pace.
For those looking for hassle-free travel, exploring airport transfer services is highly recommended.

Summary of Why You Should Choose to Stay at Episode Gading Serpong

Choosing Episode Gading Serpong for your Banten getaway promises a blend of comfort, convenience, and excellent service. With a prime location in Gading Serpong, you're perfectly positioned to explore the area's attractions while enjoying modern amenities.
  • Convenient Location:

    Easy access to shopping, dining, and entertainment.
  • Comfortable Rooms:

    Well-appointed accommodations designed for relaxation.
  • Essential Amenities:

    Enjoy facilities like a swimming pool and fitness centre.
  • Friendly Service:

    A welcoming atmosphere with attentive staff.
  • Value for Money:

    Competitive pricing, especially with new user promotions.
When considering Room availability at Episode Gading Serpong, booking in advance is always a good idea, especially during peak seasons. For the best rates and a smooth Booking Episode Gading Serpong experience, consider using Traveloka. Book budget hotels in Banten and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Episode Gading Serpong

Swimming Pool Episode Gading Serpong
Swimming Pool
Fitness Center Episode Gading Serpong
Fitness Center
Functional Hall Episode Gading Serpong
Functional Hall
Common Space Episode Gading Serpong
Common Space
Lobby Episode Gading Serpong
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Spa

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast

Transportation

  • Secure parking
  • Valet parking (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Episode Gading Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation Voucher. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-2-2024 to 31-5-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Episode Gading Serpong
320
Number of floors in Episode Gading Serpong
28
Another facilities in Episode Gading Serpong
Bellhop, Concierge, Doorman, Early Check-in, Front desk

Frequently asked questions about Episode Gading Serpong

What are available facilities at Episode Gading Serpong?
There are top facilites at Episode Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Episode Gading Serpong?
The standard check-in time at Episode Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Episode Gading Serpong provide breakfast?
Yes, Episode Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Episode Gading Serpong?
Episode Gading Serpong has a 4.0-star rating.
How many floors does Episode Gading Serpong have?
Episode Gading Serpong has 28.
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Episode Gading Serpong reviews and ratings

9.2
Exceptional
From 1,751 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Episode Gading Serpong
All
Staff Friendliness (222)
Ambiance (207)
Bedroom (199)
Taste (178)
Variety (176)
Bathroom (175)
Room Space (170)
Hotel Area (164)
Family Friendly (162)
Surroundings (158)
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Traveller Reviews Episode Gading Serpong

Number of reviews per page
20
40
Customer reviews
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff was very friendly and helpful with the check-in process.
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Chia T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Have lots of food options nearby.
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Rendy Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Had a very pleasant stay here. Staffs are very friendly and accommodate my request very well. The room is very clean, the bathroom as well. The breakfast was fantastic with lots of food selections. Definitely recommended for staycation.
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Haridudin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The breakfast is varied and has many choices.
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J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Trevor G.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The hotel is quite new with good facilities. Food and breakfast at the restaurant are great. The staff are friendly and helpful; I enjoyed conversations with them. However, a big negative is there's loud music coming from a neighboring building, even at 2-3 AM every night. How is this possible, especially when the hotel states it values guests' comfort and strives to make it a preferred destination? Also, it is quite isolated, far from restaurants and malls. There are some cafes opposite, but there's no safe pedestrian crossing, so you can't really explore the surrounding.
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Haridudin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great room, great food, great staff, and it's located in downtown Gading Serpong, close to Summarecon Mall, and has tons of culinary options nearby. It's great!
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l***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a great experience. I loved the atmosphere and the vibe of this hotel. Although the swimming pool is not very large, it makes up for it with the beautiful scenery. The breakfast was amazing, and the room was clean and spacious. I booked the Family Suite for 4 adults, and it was still comfortable with 3 beds. The rate on the app was also cheaper than on other booking platforms.
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Accommodation's Reply
20 Jun 2026
Dear Mr/s, Thank you for sharing your wonderful review and for choosing Episode Gading Serpong for your stay. We are delighted to hear that you had a great experience and enjoyed the hotel's atmosphere, beautiful surroundings, and comfortable Family Suite. It's especially rewarding to know that the spacious room, cleanliness, and breakfast exceeded your expectations. We also appreciate your feedback regarding the swimming pool. While it may not be the largest, we're glad you enjoyed the scenery and overall ambiance it offers. Thank you for highlighting the value you found when booking through Traveloka. We truly appreciate your recommendation and look forward to welcoming you and your family back for another memorable stay in the future. Sincerely, Muhamad Viktor A Sin General Manager
I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The only problem is the TV. Sometimes the picture and sound go blank. Cleanliness and comfort are often taken care of, but the electronics are rarely given attention.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Thank you very much for your review and feedback. We apologize for any inconvenience you experienced with the TV during your stay. Issues such as no picture or sound should not occur, and this is a significant problem that we must address immediately. We greatly appreciate your appreciation of the cleanliness and comfort we maintain. In the future, we will prioritize the inspection of our electronic equipment to ensure guests have the best possible experience. Thank you again for your feedback, and we hope to provide you with an even better experience when you return to Episode Gading Serpong. Sincerely, Muhammad Victor Ah Sin, General Manager
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L***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Overall good. Clean and good service.
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Accommodation's Reply
20 Jun 2026
Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I stayed in a family room. The room was very comfortable and the breakfast was delicious. I recommend staying here with my family. It's a shame the TV doesn't support Netflix, but you can still connect it using a mirror screen from your phone. Thank you to all the friendly staff.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Episode Gading Serpong. We are delighted to hear that you and your family enjoyed the comfort of the Family Room and the breakfast we offered. Your comments and suggestions are invaluable to us. Thank you also for your feedback regarding the television facilities. We are committed to continuously improving our facilities and services to provide a better stay for all our guests. We are pleased to hear that the screen mirroring feature continued to allow you to enjoy entertainment throughout your stay. Your compliments on the friendliness of our staff will be passed on to the entire team. We look forward to welcoming you and your family back to Episode Gading Serpong on your next visit. Sincerely, Muhammad Victor, General Manager
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E***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Everything was comfortable, but the food lacked rich flavor.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing Episode Gading Serpong and for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. We especially appreciate your feedback regarding the taste of the food. This feedback is very valuable to us and we will share it with our chef team to help us evaluate and improve the quality of our food in the future. We hope to welcome you back to Episode Gading Serpong again and provide you with an even better stay experience in the future. Sincerely, Muhammad Victor, General Manager
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Miftah K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Delicious breakfast, clean and comfortable room... Okay for a sudden staycation with family.
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Accommodation's Reply
23 May 2026
Dear Mr. Mifta, thank you for your kind words about our hotel. We are glad to hear that you had a pleasant time. We look forward to seeing you again. Thank you. Sincerely, Muhammad Viktor Asin, General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel is very comfortable and clean.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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F***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Super comfortable, clean rooms, great location, and friendly staff. However, the food was just so-so. Overall, I'm satisfied and would stay here again if I ever come to Gading Serpong.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The minus is only for the parking building that is quite small for access.
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Accommodation's Reply
14 May 2026
Dear Mr/s, Thank you for staying at Episode Gading Serpong and for sharing your feedback. We’re glad you enjoyed your stay overall. We also appreciate your comment regarding the parking building access. Your feedback is very valuable to us, and we will share it with our team for future improvements. We hope to welcome you again soon! Sincerely, Muhamad Viktor A Sin General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is not too big but clean, the staff is also friendly, only the parking space is very narrow and limited.
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Accommodation's Reply
14 May 2026
Dear Valued Guest, Thank you for staying at Episode Gading Serpong and sharing your experience. We are delighted to hear that the clean rooms and friendly staff made your stay comfortable. We appreciate your feedback regarding the limited parking space, which we will take into consideration for future improvements. We hope to welcome you back soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice room, nice ambiance, friendly staff, good hotel! Thank you
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Accommodation's Reply
08 May 2026
Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 9 week(s) ago
Very clean room and spacious. The downside is only the breakfast, the foods are cold and tasteless. It will be great if the room price can exclude breakfast.
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Accommodation's Reply
08 May 2026
Dear Mr/s, Thank you for staying with us and for sharing your feedback. We’re delighted to hear that you enjoyed the clean and spacious room at Episode Gading Serpong. We sincerely apologize that the breakfast experience did not meet your expectations. Your comments regarding the food temperature and taste have been shared with our culinary team for immediate improvement. We also appreciate your suggestion about offering room rates without breakfast, and we will certainly take it into consideration for future options. We truly value your feedback and hope to welcome you back for an even better experience on your next stay. Slincerely, Muhamad Viktor A Sin General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The facilities are okay, but some issues still aren't on time. Yesterday, we had an issue with the AC breaking down at night. The team helped, but it failed again, and we were transferred to a new room. The handling and relocation process took quite a while. Fortunately, we got a complimentary breakfast per room, so it was a win-win situation. Overall, so far so good.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for sharing your experience staying with us at Episode Gading Serpong. We are pleased to hear that you were satisfied with the facilities we provided. However, we apologize for the issues you encountered, particularly regarding the air conditioning and the lengthy process of changing rooms. These are issues we aim to improve in the future to provide faster and higher-quality service. We appreciate your understanding and are glad to hear that our solutions were well-received. Your feedback is invaluable in our ongoing service development. We look forward to welcoming you back for an even more comfortable stay on your next visit. Sincerely, Muhammad Victor Ah Sin, General Manager
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Restaurant 4 Episode Gading Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,751 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Episode Gading Serpong
All
Staff Friendliness (222)
Ambiance (207)
Bedroom (199)
Taste (178)
Variety (176)
Bathroom (175)
Room Space (170)
Hotel Area (164)
Family Friendly (162)
Surroundings (158)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Episode Gading Serpong

Number of reviews per page
20
40
Customer reviews
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff was very friendly and helpful with the check-in process.
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Chia T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Have lots of food options nearby.
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Rendy Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Had a very pleasant stay here. Staffs are very friendly and accommodate my request very well. The room is very clean, the bathroom as well. The breakfast was fantastic with lots of food selections. Definitely recommended for staycation.
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Haridudin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The breakfast is varied and has many choices.
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J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Trevor G.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The hotel is quite new with good facilities. Food and breakfast at the restaurant are great. The staff are friendly and helpful; I enjoyed conversations with them. However, a big negative is there's loud music coming from a neighboring building, even at 2-3 AM every night. How is this possible, especially when the hotel states it values guests' comfort and strives to make it a preferred destination? Also, it is quite isolated, far from restaurants and malls. There are some cafes opposite, but there's no safe pedestrian crossing, so you can't really explore the surrounding.
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Haridudin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great room, great food, great staff, and it's located in downtown Gading Serpong, close to Summarecon Mall, and has tons of culinary options nearby. It's great!
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l***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a great experience. I loved the atmosphere and the vibe of this hotel. Although the swimming pool is not very large, it makes up for it with the beautiful scenery. The breakfast was amazing, and the room was clean and spacious. I booked the Family Suite for 4 adults, and it was still comfortable with 3 beds. The rate on the app was also cheaper than on other booking platforms.
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Accommodation's Reply
20 Jun 2026
Dear Mr/s, Thank you for sharing your wonderful review and for choosing Episode Gading Serpong for your stay. We are delighted to hear that you had a great experience and enjoyed the hotel's atmosphere, beautiful surroundings, and comfortable Family Suite. It's especially rewarding to know that the spacious room, cleanliness, and breakfast exceeded your expectations. We also appreciate your feedback regarding the swimming pool. While it may not be the largest, we're glad you enjoyed the scenery and overall ambiance it offers. Thank you for highlighting the value you found when booking through Traveloka. We truly appreciate your recommendation and look forward to welcoming you and your family back for another memorable stay in the future. Sincerely, Muhamad Viktor A Sin General Manager
I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The only problem is the TV. Sometimes the picture and sound go blank. Cleanliness and comfort are often taken care of, but the electronics are rarely given attention.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Thank you very much for your review and feedback. We apologize for any inconvenience you experienced with the TV during your stay. Issues such as no picture or sound should not occur, and this is a significant problem that we must address immediately. We greatly appreciate your appreciation of the cleanliness and comfort we maintain. In the future, we will prioritize the inspection of our electronic equipment to ensure guests have the best possible experience. Thank you again for your feedback, and we hope to provide you with an even better experience when you return to Episode Gading Serpong. Sincerely, Muhammad Victor Ah Sin, General Manager
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L***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Overall good. Clean and good service.
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Accommodation's Reply
20 Jun 2026
Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I stayed in a family room. The room was very comfortable and the breakfast was delicious. I recommend staying here with my family. It's a shame the TV doesn't support Netflix, but you can still connect it using a mirror screen from your phone. Thank you to all the friendly staff.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Episode Gading Serpong. We are delighted to hear that you and your family enjoyed the comfort of the Family Room and the breakfast we offered. Your comments and suggestions are invaluable to us. Thank you also for your feedback regarding the television facilities. We are committed to continuously improving our facilities and services to provide a better stay for all our guests. We are pleased to hear that the screen mirroring feature continued to allow you to enjoy entertainment throughout your stay. Your compliments on the friendliness of our staff will be passed on to the entire team. We look forward to welcoming you and your family back to Episode Gading Serpong on your next visit. Sincerely, Muhammad Victor, General Manager
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E***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Everything was comfortable, but the food lacked rich flavor.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing Episode Gading Serpong and for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. We especially appreciate your feedback regarding the taste of the food. This feedback is very valuable to us and we will share it with our chef team to help us evaluate and improve the quality of our food in the future. We hope to welcome you back to Episode Gading Serpong again and provide you with an even better stay experience in the future. Sincerely, Muhammad Victor, General Manager
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Miftah K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Delicious breakfast, clean and comfortable room... Okay for a sudden staycation with family.
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Accommodation's Reply
23 May 2026
Dear Mr. Mifta, thank you for your kind words about our hotel. We are glad to hear that you had a pleasant time. We look forward to seeing you again. Thank you. Sincerely, Muhammad Viktor Asin, General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel is very comfortable and clean.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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F***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Super comfortable, clean rooms, great location, and friendly staff. However, the food was just so-so. Overall, I'm satisfied and would stay here again if I ever come to Gading Serpong.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The minus is only for the parking building that is quite small for access.
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Accommodation's Reply
14 May 2026
Dear Mr/s, Thank you for staying at Episode Gading Serpong and for sharing your feedback. We’re glad you enjoyed your stay overall. We also appreciate your comment regarding the parking building access. Your feedback is very valuable to us, and we will share it with our team for future improvements. We hope to welcome you again soon! Sincerely, Muhamad Viktor A Sin General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is not too big but clean, the staff is also friendly, only the parking space is very narrow and limited.
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Accommodation's Reply
14 May 2026
Dear Valued Guest, Thank you for staying at Episode Gading Serpong and sharing your experience. We are delighted to hear that the clean rooms and friendly staff made your stay comfortable. We appreciate your feedback regarding the limited parking space, which we will take into consideration for future improvements. We hope to welcome you back soon. Sincerely, Muhammad Victor Ah Sin, General Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice room, nice ambiance, friendly staff, good hotel! Thank you
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Accommodation's Reply
08 May 2026
Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 9 week(s) ago
Very clean room and spacious. The downside is only the breakfast, the foods are cold and tasteless. It will be great if the room price can exclude breakfast.
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Accommodation's Reply
08 May 2026
Dear Mr/s, Thank you for staying with us and for sharing your feedback. We’re delighted to hear that you enjoyed the clean and spacious room at Episode Gading Serpong. We sincerely apologize that the breakfast experience did not meet your expectations. Your comments regarding the food temperature and taste have been shared with our culinary team for immediate improvement. We also appreciate your suggestion about offering room rates without breakfast, and we will certainly take it into consideration for future options. We truly value your feedback and hope to welcome you back for an even better experience on your next stay. Slincerely, Muhamad Viktor A Sin General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The facilities are okay, but some issues still aren't on time. Yesterday, we had an issue with the AC breaking down at night. The team helped, but it failed again, and we were transferred to a new room. The handling and relocation process took quite a while. Fortunately, we got a complimentary breakfast per room, so it was a win-win situation. Overall, so far so good.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for sharing your experience staying with us at Episode Gading Serpong. We are pleased to hear that you were satisfied with the facilities we provided. However, we apologize for the issues you encountered, particularly regarding the air conditioning and the lengthy process of changing rooms. These are issues we aim to improve in the future to provide faster and higher-quality service. We appreciate your understanding and are glad to hear that our solutions were well-received. Your feedback is invaluable in our ongoing service development. We look forward to welcoming you back for an even more comfortable stay on your next visit. Sincerely, Muhammad Victor Ah Sin, General Manager
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