How many rooms are available at Episode Gading Serpong?

Episode Gading Serpong has 320 rooms in total.

Does Episode Gading Serpong provide parking?

Yes, Episode Gading Serpong provides parking. Please confirm details directly with the hotel.

Does Episode Gading Serpong have a swimming pool?

Yes, a swimming pool is available at Episode Gading Serpong.

Does Episode Gading Serpong provide early check-in?

Yes, early check-in is available at Episode Gading Serpong, subject to availability. Please contact the hotel directly to arrange this.

Does Episode Gading Serpong provide late check-out?

Yes, late check-out is available at Episode Gading Serpong, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Episode Gading Serpong?

Episode Gading Serpong is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Episode Gading Serpong

Name: Episode Gading Serpong
Address: Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810, Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Banten, 15810, Indonesia
Rating: 9.1

Hotels

Preferred Partner

9.1

/10

Exceptional

1,791 reviews

What Guests Say About Their Stay

Staff Friendliness (340)

Bedroom (331)

Ambiance (327)

Bathroom (296)

R***a

8.2

/ 10

The staff is friendly, the service is fast, and they're very helpful. The rooms are also well-designed and comfortable.

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P***i

10.0

/ 10

Thank you to all the hotel staff. They were very friendly and responsive when I needed help. The breakfast and food at Baba Restaurant were delicious and varied. It was a great experience for both adults and children. Please maintain the friendliness of all the staff. I will definitely return to the Episode Gading Serpong Hotel.

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Gordon D.

10.0

/ 10

👍 Positives: • Clean, modern, and comfortable hotel • Very friendly and helpful staff • Ample breakfast buffet • Strategic location near restaurants and malls • Good value for the price

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R***i

10.0

/ 10

From the moment you enter the hotel, you are greeted by friendly security, the check-in process is assisted, and the experience of staying here is very impressive... The best, yes.

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Verified Traveler

8.5

/ 10

The staff is friendly, the service is fast, and the place is just like the photos. It was a pleasant experience to be here.

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In the Area

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Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Episode Gading Serpong

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Episode Gading Serpong Address: Map & Location

Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

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Discover More About Episode Gading Serpong

Location

Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong.

About Episode Gading Serpong

From business event to corporate gathering, Episode Gading Serpong provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Episode Gading Serpong, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Episode Gading Serpong exclusively for you.

Episode Gading Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Episode Gading Serpong.

All facilities in Episode Gading Serpong

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Hotel Services

Bellhop
Concierge
Doorman
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Multilingual staff

Public Facilities

Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Room service
Safety deposit box

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Hair salon
Shops
Supermarket

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Projector

Things to Do

Fitness center
Health club
Massage
Outdoor pool
Spa

Food and Drinks

Bar
Breakfast
Buffet breakfast

Transportation

Secure parking
Valet parking (surcharge)

Accessibilty

Accessible bathroom
Accessible parking

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Kids and Pets

CRIBS

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Episode Gading Serpong

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation Voucher. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-2-2024 to 31-5-2025.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Episode Gading Serpong	320
Number of floors in Episode Gading Serpong	28
Another facilities in Episode Gading Serpong	Bellhop, Concierge, Doorman, Early Check-in, Front desk

Frequently asked question in Episode Gading Serpong

What are available facilities at Episode Gading Serpong?

There are top facilites at Episode Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Episode Gading Serpong?

Check-in time at Episode Gading Serpong is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Episode Gading Serpong provide breakfast?

Yes, Episode Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Episode Gading Serpong?

Episode Gading Serpong is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Episode Gading Serpong have?

Episode Gading Serpong has 28 floors.

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More Reviews from Other Guests in Episode Gading Serpong

Overall Ratings & Reviews Episode Gading Serpong

Traveloka (1,733)

Other sources (58)

9.2

Exceptional

From 1,733 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Episode Gading Serpong

All

Staff Friendliness (219)

Ambiance (205)

Bedroom (197)

Taste (176)

Variety (174)

Bathroom (173)

Room Space (168)

Hotel Area (162)

Family Friendly (159)

Surroundings (155)

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Traveler Reviews Episode Gading Serpong

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Customer reviews

l***s

10.0

/10

Reviewed 1 week(s) ago

It was a great experience. I loved the atmosphere and the vibe of this hotel. Although the swimming pool is not very large, it makes up for it with the beautiful scenery. The breakfast was amazing, and the room was clean and spacious. I booked the Family Suite for 4 adults, and it was still comfortable with 3 beds. The rate on the app was also cheaper than on other booking platforms.

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Accommodation's Reply

20 Jun 2026

Dear Mr/s, Thank you for sharing your wonderful review and for choosing Episode Gading Serpong for your stay. We are delighted to hear that you had a great experience and enjoyed the hotel's atmosphere, beautiful surroundings, and comfortable Family Suite. It's especially rewarding to know that the spacious room, cleanliness, and breakfast exceeded your expectations. We also appreciate your feedback regarding the swimming pool. While it may not be the largest, we're glad you enjoyed the scenery and overall ambiance it offers. Thank you for highlighting the value you found when booking through Traveloka. We truly appreciate your recommendation and look forward to welcoming you and your family back for another memorable stay in the future. Sincerely, Muhamad Viktor A Sin General Manager

I***i

10.0

/10

Reviewed 1 week(s) ago

The only problem is the TV. Sometimes the picture and sound go blank. Cleanliness and comfort are often taken care of, but the electronics are rarely given attention.

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Accommodation's Reply

20 Jun 2026

Dear Valued Guest, Thank you very much for your review and feedback. We apologize for any inconvenience you experienced with the TV during your stay. Issues such as no picture or sound should not occur, and this is a significant problem that we must address immediately. We greatly appreciate your appreciation of the cleanliness and comfort we maintain. In the future, we will prioritize the inspection of our electronic equipment to ensure guests have the best possible experience. Thank you again for your feedback, and we hope to provide you with an even better experience when you return to Episode Gading Serpong. Sincerely, Muhammad Victor Ah Sin, General Manager

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L***y

8.8

/10

Reviewed 2 week(s) ago

Overall good. Clean and good service.

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Accommodation's Reply

20 Jun 2026

Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager

A***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

I stayed in a family room. The room was very comfortable and the breakfast was delicious. I recommend staying here with my family. It's a shame the TV doesn't support Netflix, but you can still connect it using a mirror screen from your phone. Thank you to all the friendly staff.

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Accommodation's Reply

11 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Episode Gading Serpong. We are delighted to hear that you and your family enjoyed the comfort of the Family Room and the breakfast we offered. Your comments and suggestions are invaluable to us. Thank you also for your feedback regarding the television facilities. We are committed to continuously improving our facilities and services to provide a better stay for all our guests. We are pleased to hear that the screen mirroring feature continued to allow you to enjoy entertainment throughout your stay. Your compliments on the friendliness of our staff will be passed on to the entire team. We look forward to welcoming you and your family back to Episode Gading Serpong on your next visit. Sincerely, Muhammad Victor, General Manager

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E***e

8.4

/10

Reviewed 3 week(s) ago

Everything was comfortable, but the food lacked rich flavor.

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Accommodation's Reply

04 Jun 2026

Dear Valued Guest, Thank you for choosing Episode Gading Serpong and for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. We especially appreciate your feedback regarding the taste of the food. This feedback is very valuable to us and we will share it with our chef team to help us evaluate and improve the quality of our food in the future. We hope to welcome you back to Episode Gading Serpong again and provide you with an even better stay experience in the future. Sincerely, Muhammad Victor, General Manager

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Miftah K.

10.0

/10

Reviewed 4 week(s) ago

Delicious breakfast, clean and comfortable room... Okay for a sudden staycation with family.

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Accommodation's Reply

23 May 2026

Dear Mr. Mifta, thank you for your kind words about our hotel. We are glad to hear that you had a pleasant time. We look forward to seeing you again. Thank you. Sincerely, Muhammad Viktor Asin, General Manager

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D***y

Business

9.1

/10

Reviewed 5 week(s) ago

The hotel is very comfortable and clean.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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F***a

9.7

/10

Reviewed 6 week(s) ago

Super comfortable, clean rooms, great location, and friendly staff. However, the food was just so-so. Overall, I'm satisfied and would stay here again if I ever come to Gading Serpong.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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E***a

Staycation

9.7

/10

Reviewed 6 week(s) ago

The minus is only for the parking building that is quite small for access.

1 people find it helpful

Accommodation's Reply

14 May 2026

Dear Mr/s, Thank you for staying at Episode Gading Serpong and for sharing your feedback. We’re glad you enjoyed your stay overall. We also appreciate your comment regarding the parking building access. Your feedback is very valuable to us, and we will share it with our team for future improvements. We hope to welcome you again soon! Sincerely, Muhamad Viktor A Sin General Manager

N***i

Staycation

8.5

/10

Reviewed 6 week(s) ago

The room is not too big but clean, the staff is also friendly, only the parking space is very narrow and limited.

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1 people find it helpful

Accommodation's Reply

14 May 2026

Dear Valued Guest, Thank you for staying at Episode Gading Serpong and sharing your experience. We are delighted to hear that the clean rooms and friendly staff made your stay comfortable. We appreciate your feedback regarding the limited parking space, which we will take into consideration for future improvements. We hope to welcome you back soon. Sincerely, Muhammad Victor Ah Sin, General Manager

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A***i

Business

10.0

/10

Reviewed 7 week(s) ago

Nice room, nice ambiance, friendly staff, good hotel! Thank you

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Accommodation's Reply

08 May 2026

L***a

Leisure

9.3

/10

Reviewed 8 week(s) ago

Very clean room and spacious. The downside is only the breakfast, the foods are cold and tasteless. It will be great if the room price can exclude breakfast.

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Accommodation's Reply

08 May 2026

Dear Mr/s, Thank you for staying with us and for sharing your feedback. We’re delighted to hear that you enjoyed the clean and spacious room at Episode Gading Serpong. We sincerely apologize that the breakfast experience did not meet your expectations. Your comments regarding the food temperature and taste have been shared with our culinary team for immediate improvement. We also appreciate your suggestion about offering room rates without breakfast, and we will certainly take it into consideration for future options. We truly value your feedback and hope to welcome you back for an even better experience on your next stay. Slincerely, Muhamad Viktor A Sin General Manager

Verified Traveler

Staycation

9.4

/10

Reviewed 8 week(s) ago

The facilities are okay, but some issues still aren't on time. Yesterday, we had an issue with the AC breaking down at night. The team helped, but it failed again, and we were transferred to a new room. The handling and relocation process took quite a while. Fortunately, we got a complimentary breakfast per room, so it was a win-win situation. Overall, so far so good.

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Accommodation's Reply

02 May 2026

Dear Valued Guest, Thank you for sharing your experience staying with us at Episode Gading Serpong. We are pleased to hear that you were satisfied with the facilities we provided. However, we apologize for the issues you encountered, particularly regarding the air conditioning and the lengthy process of changing rooms. These are issues we aim to improve in the future to provide faster and higher-quality service. We appreciate your understanding and are glad to hear that our solutions were well-received. Your feedback is invaluable in our ongoing service development. We look forward to welcoming you back for an even more comfortable stay on your next visit. Sincerely, Muhammad Victor Ah Sin, General Manager

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M***n

10.0

/10

Reviewed 8 week(s) ago

Clean, comfortable place, everything is ok.

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Accommodation's Reply

02 May 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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Verified Traveler

10.0

/10

Reviewed 8 week(s) ago

The hotel staff was very friendly and helpful upon check in, the breakfast was very varied and very tasty.

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Accommodation's Reply

02 May 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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H***a

Staycation

9.4

/10

Reviewed 9 week(s) ago

Strategic location, comfortable hotel

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2 people find it helpful

Accommodation's Reply

02 May 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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J***y

10.0

/10

Reviewed 9 week(s) ago

Nice area and good location, also the room is fancy.

1 people find it helpful

Accommodation's Reply

02 May 2026

Dear Mr/s, Thank you for your kind review! We’re delighted to hear that you enjoyed our location and found the area convenient. It’s also great to know that you liked the room and its design. We look forward to welcoming you back for another pleasant stay in the future! Sincerely, Muhamad Viktor A Sin General Manager

R***a

Business

8.2

/10

Reviewed 9 week(s) ago

The staff is friendly, the service is fast, and they're very helpful. The rooms are also well-designed and comfortable.

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3 people find it helpful

Accommodation's Reply

02 May 2026

Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor, General Manager

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M***o

9.4

/10

Reviewed 10 week(s) ago

City view. I hope next time will be here. The hotel was excellent. The room very clean.

1 people find it helpful

Accommodation's Reply

17 Apr 2026

Dear Mr/s Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager

Dani D. K.

10.0

/10

Reviewed 10 week(s) ago

Strategic and comfortable location. Friendly staff.

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Accommodation's Reply

17 Apr 2026

Dear Mr. Dani D. K., Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Muhammad Victor Ah Sin, General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.