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Ocean Dream Cancun by GuruHotel

Hotels
Finding rooms for you...
7.8
/10
Pleasant
1,072 reviews

What Guests Say About Their Stay

Zaffar

10.0
/ 10
Staff was friendly, especially the staff at the entrance security booth. We liked the proximity to convenience stores and commercial area with the restaurants and other activities within walking distance. Rooms were spacious and clean; housekeeping was satisfactory. The tourist desk was excellently managed, and we availed ourselves of activities and recommendations it had to offer. This was the best part of our stay. Overall great experience at this hotel.

Eileen Faye

10.0
/ 10
Great place to stay close to clubs, shops and a very nice beach and clean rooms

Stevphanie

10.0
/ 10
Our room was PB4 and the view of the pool and sea was amazing! We will go back and we will stay here again! Very easy walk to shopping, food and more. The food and drinks at Ocean Dreams was really good too!
In the Area
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Boulevard Kukulcán km 9, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Parking
Luggage storage
Elevator
Disabled access friendly
Multilingual staff
24-hour Receptionist
Ocean Dream Cancun by GuruHotel is located in area / city Cancún. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ocean Dream Cancun by GuruHotel

Boulevard Kukulcán km 9, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Exterior Ocean Dream Cancun by GuruHotel
Exterior 2 Ocean Dream Cancun by GuruHotel

Discover More About Ocean Dream Cancun by GuruHotel

General
Near Forum Beach

Location
With a stay at Ocean Dream Cancun by GuruHotel in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5 minutes by foot from Forum Beach. This beach hotel is 0.4 mi (0.6 km) from Cancun Convention Center and 0.5 mi (0.9 km) from Gaviota Azul Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Forum By The Sea Mall - 0.3 km / 0.2 mi
Chac Mool Beach - 0.3 km / 0.2 mi
Nichupté Lagoon - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.3 mi
Cancun Convention Center - 0.6 km / 0.4 mi
Plaza Caracol Mall - 0.7 km / 0.4 mi
UltraMar Ferry Terminal - 0.8 km / 0.5 mi
Gaviota Azul Beach - 0.9 km / 0.5 mi
Caracol Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.4 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.6 mi
La Isla Shopping Mall - 2.9 km / 1.8 mi
El Sol de Cancun - 3 km / 1.9 mi
Tortuga Beach - 3.2 km / 2 mi

The preferred airport for Ocean Dream Cancun by GuruHotel is Cancun Intl. Airport (CUN) - 24.3 km / 15.1 mi

Facilities
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and discounted use of a nearby fitness facility.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Make yourself at home in one of the 68 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Ocean Dream Cancun by GuruHotel

Facility

  • Outdoor pool
  • Poolside bar
Swimming Pool Ocean Dream Cancun by GuruHotel
Swimming Pool
Entertainment Facility Ocean Dream Cancun by GuruHotel
Entertainment Facility
Common Space Ocean Dream Cancun by GuruHotel
Common Space
Exterior Ocean Dream Cancun by GuruHotel
Exterior
Bedroom Ocean Dream Cancun by GuruHotel
Bedroom

Transportation

  • Garage

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Beach towel
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Snack bar

Connectivity

  • Free WiFi

General

  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Parking
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Accommodation Policy & General Information in Ocean Dream Cancun by GuruHotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Available rooms at Ocean Dream Cancun by GuruHotel
68
Number of floors in Ocean Dream Cancun by GuruHotel
9
Another facilities in Ocean Dream Cancun by GuruHotel
Garage, Romantic proposal packages, Beach umbrella, Outdoor pool, Beach towel

Frequently asked question in Ocean Dream Cancun by GuruHotel

What is normal check-in & check-out time at Ocean Dream Cancun by GuruHotel?
The standard check-in time at Ocean Dream Cancun by GuruHotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
What is the star rating of Ocean Dream Cancun by GuruHotel?
Ocean Dream Cancun by GuruHotel is a 3.0-star hotel.
How many floors does Ocean Dream Cancun by GuruHotel have?
Ocean Dream Cancun by GuruHotel has 9 floors.
How many rooms are available at Ocean Dream Cancun by GuruHotel?
Ocean Dream Cancun by GuruHotel has 68 rooms in total.
Does Ocean Dream Cancun by GuruHotel provide parking?
Yes, Ocean Dream Cancun by GuruHotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Ocean Dream Cancun by GuruHotel

Overall Ratings & Reviews Ocean Dream Cancun by GuruHotel

Other sources (1,072)
7.8
Pleasant
From 1,072 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

7.8

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Traveler Reviews Ocean Dream Cancun by GuruHotel

Number of reviews per page
20
40
Top reviews
Zaffar
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was friendly, especially the staff at the entrance security booth. We liked the proximity to convenience stores and commercial area with the restaurants and other activities within walking distance. Rooms were spacious and clean; housekeeping was satisfactory. The tourist desk was excellently managed, and we availed ourselves of activities and recommendations it had to offer. This was the best part of our stay. Overall great experience at this hotel.
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Edgar
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo bien
Ashley
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The traveling agent company that they have inside their hotel to help schedule or buy tickets for the Coco bongo club and adventures/ attractions is a scam, I bought tickets to go to the Coco bongo and the next day got a call and a lady came up to me stating they had to cancel our tickets because it’s a private event but when we walked in front of the club and they were trying to get us to buy tickets to go in, it’s been two weeks and still have not received a refund. $200 GONE!!!!!!
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Md Mikdadul
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amenities and their policy was bad. As they have every room setup for 2 person mentioned in Expedia and during my booking I only mentioned my name. They charged me $40/night cause I didn’t mention my wife name. It was ridiculous.
Ed
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ocean Dream Hotel! Not dreamy! Look elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The property is very dated, and they're fighting a losing battle with the maintenance. Some roaches in the bedroom sink area. Peeling paint and many things in the room were poorly patched. In the common areas things were a bit better. The worst part was the house keeping - virtually non-existent. Bed sheets were stained (bleached clean but stained) - finally changed after 3 requests. Used glasses and cups were not removed from the room. No room coffee or water after day 1 - super. Dining area food and drink was also expensive. They're squeezing every penny out of this property; at your expense. I'd camp on the beach before I'd stay here again.........................
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Filomena
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was very clean.
Angelica
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly /Helpful staff, rooms were attended daily without requesting. Bar & food on site. Great air conditioning & WiFi . Beach access on site . 3 min walk to coco bongo area.
Eileen Faye
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay close to clubs, shops and a very nice beach and clean rooms
Omar
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Hotel was great, but they charged for everything.. Breakfast buffet $450 pesos.. Gym $150 pesos You couldn't have your own drinks at the pool...Beer 12oz was $200 pesos.. Also it says we can drink on beach, but no they kicked us out because we were at their property... Clean hotel, but ridiculous..
vanessa
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The entire staff was amazing and very helpful. The only issue we had was the shower not having enough pressure, other than we had no complaints. Again, the staff was amazing.
Betty
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean
Claudio
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pefect area, view and pricing, if you plan to visit Cancun and tour most days this hotel is the perfect option for you!
Majdi
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pas accueillants , ni serviable
Melanny
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room
Ana
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was by far the worst hotel I’ve ever stayed at in Cancun. The rooms were dirty, the furniture was old, worn out, and broken, and we found roaches in both the bedroom and the bathroom. The overall condition of the hotel was unacceptable, and it did not match the standards that were advertised. I would not recommend staying here and definitely would not return.
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Gary
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

For the price and location it was a good stay. The property mostly the room was very run down and worn. They definitely need a remodel. Cabinets were falling apart and they filled in the sink hole with a none matching piece of granite in the kitchen area. The water pressure sucked as well. Toilet easily gets stopped up. But the location is amazing and by far the best part along with the affordability. The staff was helpful but you could tell they were understaffed and worked to death. I felt bad for them actually. Not a bad stay just an okay one.
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Sylvester
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

If I could give them zero stars I would, but since I can’t I’ll give them 1. I would not recommend staying here. The rooms looked nothing like the photos advertised on the website. They were outdated, poorly maintained, and far from what was promised, which made the stay very disappointing from the moment I checked in. The staff was also extremely unhelpful. Rather than trying to resolve concerns, they seemed more interested in finding ways to charge guests for extra fees. My experience left me feeling like I was being taken advantage of instead of treated like a valued customer. One thing I strongly recommend is reading all of the fine print before booking. I was charged for not returning a single room key, even though it was just a standard plastic key card that most hotels use and is inexpensive to replace. That fee felt excessive and was never clearly emphasized during check-in. Overall, the misleading room photos, poor customer service, and unexpected charges made for a frustrating experience. I won’t be staying here again and would encourage others to look elsewhere.
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Franklin
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Satisfactory not special
Irving Adrian Nolasco
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Helpful staff !
Alma
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

La habitación las housekeeping solo tendían las camas, no barrían, ni trapeaban , no sacaban la basura del baño, toallas no dejaban suficientes para tres personas , no cambiaban las toallas para secar manos, la secadora de pelo no funcionaba les hice saber y no la reemplazaron,el refrigerador no servía congelaba todo, uno de los baños no tenía la puerta de crystal y se hacía un mojadero al bañarse, y ni así se nos otorgaba más toallas o algo para secar el piso, la taza liquidaba agua todo el tiempo el piso mojado , elevador solo funcionaba uno, y está súper pequeño y para todos los huéspedes wooow , la alberca el agua se ve súper sucia , el jacuzzi no funcionaba, el personal de la barra muy cortante, y uno de los q vigila grocero no sabe pedir las cosas a los huéspedes, me quiso sacar de la alberca por tener mi bebida por un costado, en otra opinión ya este hotel necesita ser remodelado. El precio no es tan barato y no es lo que se ve en las fotos más aparte deberían poner atención en su personal que no sea tan grecero y cortante, y q las q se encargan de hacer liempieza si cambien sábanas y toallas no solo tenderlas con las mismas sábanas y doblar las toallas solo por q se ven limpias .
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Number of reviews per page
20
40

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Exterior 4 Ocean Dream Cancun by GuruHotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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