The Imperial Hotel

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8.2
/10
Very Good
1,368 reviews
In the Area
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North Promenade, Blackpool, England, FY1 2HB

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Imperial Hotel is located in area / city Blackpool. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Imperial Hotel

North Promenade, Blackpool, England, FY1 2HB
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General


Near Gynn Square

Location


With a stay at The Imperial Hotel in Blackpool (North Shore), you'll be within a 5-minute drive of North Pier and Blackpool Illuminations. This beach hotel is 2.4 mi (3.9 km) from Blackpool Pleasure Beach and 0.8 mi (1.3 km) from Blackpool Tower.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Funny Girls - 0.8 km / 0.5 mi
Grundy Art Gallery - 0.9 km / 0.6 mi
Gynn Square - 0.9 km / 0.6 mi
Blackpool Central Library - 1 km / 0.6 mi
Mecca Bingo - 1.1 km / 0.7 mi
Blackpool Conference & Exhibition Centre - 1.4 km / 0.8 mi
Opera House Theatre - 1.4 km / 0.9 mi
Winter Gardens - 1.4 km / 0.9 mi
Blackpool Grand Theatre - 1.4 km / 0.9 mi
Blackpool Illuminations - 1.4 km / 0.9 mi
Blackpool Beach - 1.4 km / 0.9 mi
North Pier - 1.5 km / 0.9 mi
Houndshill Shopping Centre - 1.5 km / 0.9 mi
Blackpool Tower - 1.5 km / 0.9 mi
Blackpool Tower Ballroom - 1.6 km / 1 mi

The preferred airport for The Imperial Hotel is Manchester Airport (MAN) - 95.6 km / 59.4 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Victorian hotel include an arcade/game room, wedding services, and a television in a common area.

Business Facilities


Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at the Palm Court, a restaurant where you can take in the ocean view, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 180 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Imperial Hotel

Bar, Cafe and Lounge The Imperial Hotel
Bar, Cafe and Lounge
Entertainment Facility The Imperial Hotel
Entertainment Facility
Functional Hall The Imperial Hotel
Functional Hall
Lobby The Imperial Hotel
Lobby
Accommodation Services The Imperial Hotel
Accommodation Services

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessibility equipment
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Sports and Recreations

  • Game room
  • Billiard

Family-friendly Facilities

  • Children games

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Imperial Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests booking a stay in this property’s Family Room type may be accommodated with a rollaway/extra bed rather than the stated single bed, based on availability.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Imperial Hotel
180
Number of floors in The Imperial Hotel
4
Another facilities in The Imperial Hotel
Laundry service, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in The Imperial Hotel

What are available facilities at The Imperial Hotel?
There are top facilites at The Imperial Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Imperial Hotel?
The standard check-in time at The Imperial Hotel is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does The Imperial Hotel provide breakfast?
Yes, The Imperial Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Imperial Hotel
The Imperial Hotel has a 4.0-star rating.
How many floors does The Imperial Hotel have?
The Imperial Hotel has 4.
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More Reviews from Other Guests in The Imperial Hotel

8.2
Very Good
From 1,368 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews The Imperial Hotel

Number of reviews per page
20
40
Top reviews
lorraine
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Long wait to check in only one receptionist . This is an old hotel that is trying to survive on the bare minimum..would not recommend it. It is a dump. I was overcharged $900 for one night still trying to get it back.
Susan
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly staff.hotel is in good position on sea front.outside area to relax and a have a drink looking out to sea.rooms are oldywordly.art deco.but comfortable with tea and coffee facilities.tv,WiFi etc.the restaurant serves lovely food at a reasonable price.
Amanda
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very comfortable stay, loved the hertage!
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic room looking out over the Irish Sea. Great breakfast. Overall first class stay. Best hotel in Blackpool.
Ann
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room clean staff helpful good location
Derek
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Like it getting a wee bit tired now but great location decent breakfast choice
Elizabeth
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Firstly i must praise Tristan on reception. Helpful, sorted a problem out for me instantly, and with a smile. Imperial is my favourite place, however i have to mention the public toilets downstairs were a real mess, and our evening meal was disappointing. Lets say not as described and vegetables missing. It will not deter me from returning but it did tarnish our stay a little. Every member of staff amazing apart from Chef.
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Christine
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great friendly receptionist on arrival, easy check-in, room spacious, clean and had everything you could want, breakfast was delicious! Great choice and piping hot! Would definitely recommend the Imperial and will be staying again.
patricia
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely selection for breakfast everything we wanted thank you
Michael
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Richard
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good transport links or close for walking to town. Slightly out of the busy part really nice hotel
Callan
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was the second and last time we stayed at this hellhole, the room was dirty, a sea view but you can't see out of the window , it was that dirty, I asked several times for it I be cleaned , for my sheets to be changed and room cleaned , and they didn't , £360 for two nights for this level of service. The radiators are on all day and all night full blast in the room, this is no exaggeration. The TV or remote doesn't work and is about 20 years old, I can not understand how it can be this bad and still run as a business, I feel like I've been scammed . There's a kids play room in the basement, the door handle is hanging off if a kid ran to that door and lost balance they have there eye out. Its laughable they've don't nothing to rectify the poor service in anyway, when I spoke to the manager when we were leaving he wasn't in anyway sympathetic or concerned about all the problems we had, just gave me another email address and totally passed the book as as did every member of staff I spoke to all weekend. Do not waste your money and do not stay at this hotel, worst hotel experience of my life, will never visit again Warning to anyone thinking of visiting Blackpool, just have a look about and avoid this place like the plague
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Patricia
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel reception area was stunning and the staff very helpful. Our room was lovely clean and tidy. The only thing there was a smell from the toilet which we told reception about and this was sorted out promptly. The entertainment however finished at 10pm which thought very early. The breakfast 10 stars amazing food . Well worth a visit
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Ian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely friendly staff as always and happy to accommodate ant request. Our group was able to check in early at no extra cost. Good selection of hot and cold food on the breakfast buffet. The only thing letting it down is that parts of the building are starting to look worn out and dated. The room could have done with being decorated as paint was starting to peel in places and in another group members room the radiator cover was damaged. Other than those little touches it was a great stay
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Paul
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

On arrival I had ordered some drinks to room which didn’t appear until after 3pm and were ordered for 1pm. The room was on the third floor and I asked for a lower level because me and my wife are both disabled. When I checked in the guy behind reception only took the money for our extras and not the room. The room was terrible the telephone and television didn’t work and the sink in the bathroom was blocked. When we woke up Saturday morning there were a letter put under our door saying please could we pay for our room as the receptionist didn’t take it on Friday. I was extremely disappointed as I have stayed there on numerous occasions and never had any issues like this especially putting us on the 3rd floor.
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Anne
icon-
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

So very dated. Appeared unclean. Standard room dark, dingy, small, scruffy. Didn't feel comfy. Breakfast lovely but was charged for food I did not have for main evening meal.
Mark
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A bit dated and basic, but great off-peak price for location.
Michelle
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No, don’t expect too much! The hotel is a beautiful building and it’s in a great location but some of the rooms are a bit worn and tatty. The breakfast is pretty good and it was improved this morning with fruit on ice and smoothies. The staff in the breakfast room are great and if it’s not too busy will endeavour to seat you up with a Sea view. The price was reasonable, but it would seem that the hotel refuses to give you a fairly good room unless you pay more.
Read More
Michelle
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This morning at breakfast we had an improvement with fruit on ice and smoothies! Overall we were disappointed with the room, we had problems with a rattling window, a towel rail that we couldn’t turn on and off and a broken telephone. It was good that the twin was the same price as the double as it should be.
Malcolm
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel was very dated but comfortable. Great, friendly staff and very good food. Good location to town centre, amenities, pubs etc. Cleanliness wasn't the best, very thick dust around the edge of the carpet and the towels had been washed but had stains on them. Not many plug sockets and no usb points in room. Toilet wasn't the best at flushing and the sink taps were hard to turn on and water only seemed to trickle out or full blast - there was no in between. After stating all this we did have a pleasant stay (only 1 night), and would possibly stay again but not for a long weekend, 1 night is just enough. Plenty of parking spaces charged at £14 per night.
Read More
Number of reviews per page
20
40

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Exterior 4 The Imperial Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,368 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Imperial Hotel

Number of reviews per page
20
40
Top reviews
lorraine
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Long wait to check in only one receptionist . This is an old hotel that is trying to survive on the bare minimum..would not recommend it. It is a dump. I was overcharged $900 for one night still trying to get it back.
Susan
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly staff.hotel is in good position on sea front.outside area to relax and a have a drink looking out to sea.rooms are oldywordly.art deco.but comfortable with tea and coffee facilities.tv,WiFi etc.the restaurant serves lovely food at a reasonable price.
Amanda
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very comfortable stay, loved the hertage!
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic room looking out over the Irish Sea. Great breakfast. Overall first class stay. Best hotel in Blackpool.
Ann
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room clean staff helpful good location
Derek
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Like it getting a wee bit tired now but great location decent breakfast choice
Elizabeth
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Firstly i must praise Tristan on reception. Helpful, sorted a problem out for me instantly, and with a smile. Imperial is my favourite place, however i have to mention the public toilets downstairs were a real mess, and our evening meal was disappointing. Lets say not as described and vegetables missing. It will not deter me from returning but it did tarnish our stay a little. Every member of staff amazing apart from Chef.
Read More
Christine
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great friendly receptionist on arrival, easy check-in, room spacious, clean and had everything you could want, breakfast was delicious! Great choice and piping hot! Would definitely recommend the Imperial and will be staying again.
patricia
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely selection for breakfast everything we wanted thank you
Michael
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Richard
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good transport links or close for walking to town. Slightly out of the busy part really nice hotel
Callan
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was the second and last time we stayed at this hellhole, the room was dirty, a sea view but you can't see out of the window , it was that dirty, I asked several times for it I be cleaned , for my sheets to be changed and room cleaned , and they didn't , £360 for two nights for this level of service. The radiators are on all day and all night full blast in the room, this is no exaggeration. The TV or remote doesn't work and is about 20 years old, I can not understand how it can be this bad and still run as a business, I feel like I've been scammed . There's a kids play room in the basement, the door handle is hanging off if a kid ran to that door and lost balance they have there eye out. Its laughable they've don't nothing to rectify the poor service in anyway, when I spoke to the manager when we were leaving he wasn't in anyway sympathetic or concerned about all the problems we had, just gave me another email address and totally passed the book as as did every member of staff I spoke to all weekend. Do not waste your money and do not stay at this hotel, worst hotel experience of my life, will never visit again Warning to anyone thinking of visiting Blackpool, just have a look about and avoid this place like the plague
Read More
Patricia
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel reception area was stunning and the staff very helpful. Our room was lovely clean and tidy. The only thing there was a smell from the toilet which we told reception about and this was sorted out promptly. The entertainment however finished at 10pm which thought very early. The breakfast 10 stars amazing food . Well worth a visit
Read More
Ian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely friendly staff as always and happy to accommodate ant request. Our group was able to check in early at no extra cost. Good selection of hot and cold food on the breakfast buffet. The only thing letting it down is that parts of the building are starting to look worn out and dated. The room could have done with being decorated as paint was starting to peel in places and in another group members room the radiator cover was damaged. Other than those little touches it was a great stay
Read More
Paul
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

On arrival I had ordered some drinks to room which didn’t appear until after 3pm and were ordered for 1pm. The room was on the third floor and I asked for a lower level because me and my wife are both disabled. When I checked in the guy behind reception only took the money for our extras and not the room. The room was terrible the telephone and television didn’t work and the sink in the bathroom was blocked. When we woke up Saturday morning there were a letter put under our door saying please could we pay for our room as the receptionist didn’t take it on Friday. I was extremely disappointed as I have stayed there on numerous occasions and never had any issues like this especially putting us on the 3rd floor.
Read More
Anne
icon-
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

So very dated. Appeared unclean. Standard room dark, dingy, small, scruffy. Didn't feel comfy. Breakfast lovely but was charged for food I did not have for main evening meal.
Mark
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A bit dated and basic, but great off-peak price for location.
Michelle
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No, don’t expect too much! The hotel is a beautiful building and it’s in a great location but some of the rooms are a bit worn and tatty. The breakfast is pretty good and it was improved this morning with fruit on ice and smoothies. The staff in the breakfast room are great and if it’s not too busy will endeavour to seat you up with a Sea view. The price was reasonable, but it would seem that the hotel refuses to give you a fairly good room unless you pay more.
Read More
Michelle
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This morning at breakfast we had an improvement with fruit on ice and smoothies! Overall we were disappointed with the room, we had problems with a rattling window, a towel rail that we couldn’t turn on and off and a broken telephone. It was good that the twin was the same price as the double as it should be.
Malcolm
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel was very dated but comfortable. Great, friendly staff and very good food. Good location to town centre, amenities, pubs etc. Cleanliness wasn't the best, very thick dust around the edge of the carpet and the towels had been washed but had stains on them. Not many plug sockets and no usb points in room. Toilet wasn't the best at flushing and the sink taps were hard to turn on and water only seemed to trickle out or full blast - there was no in between. After stating all this we did have a pleasant stay (only 1 night), and would possibly stay again but not for a long weekend, 1 night is just enough. Plenty of parking spaces charged at £14 per night.
Read More
Number of reviews per page
20
40