How many rooms are available at Hermes Palace Hotel Medan

Hermes Palace Hotel Medan has 105.

Are there any parking spots at Hermes Palace Hotel Medan ?

Yes: Yes, there are parking spots at Hermes Palace Hotel Medan

What do past guests say about Hermes Palace Hotel Medan?

Hermes Palace Hotel Medan is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Hermes Palace Hotel Medan

Name: Hermes Palace Hotel Medan
Address: Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151, Jalan Pemuda No. 22, Sumatra Utara, 20151, Indonesia
Rating: 8.3

Hotels

Preferred Partner

8.3

/10

Very Good

6,403 reviews

What Guests Say About Their Stay

Distance To City Center (220)

Staff Friendliness (186)

Bedroom (179)

Ambiance (157)

T***i

8.5

/ 10

Reasonable price, central location, breakfast with lots of variety, shuttle to KAI station, friendly staff, fast check-in, recommended.

See original

Hizkia H. C. H.

10.0

/ 10

My first stay here was an unforgettable staycation. The view from the house overlooks Medan. The bathroom is clean and fragrant. The bed is spacious and the room is spacious. The food is varied. Valet parking is also available.

See original

Muhammad Y. M.

10.0

/ 10

The service is excellent, the rooms are very comfortable, the view is great, and the food is delicious.

See original

G***t

10.0

/ 10

The view in the restaurant is very nice, the service is also good from all the employees, the food is delicious, the waitresses are all nice, the food is neatly arranged, the employees immediately serve quickly if there is a request from the guests.. basically the hotel is recommended, thank you🙏

See original

M***s

10.0

/ 10

Had a great stay here! The staff is friendly, the room is clean and comfortable, and the location is strategic. Highly recommended!

See original

In the Area

See Map

Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Hermes Palace Hotel Medan is a good choice when you are visiting Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hermes Palace Hotel Medan

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Hermes Palace Hotel Medan

Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151

Discover More Places

Discover More About Hermes Palace Hotel Medan

Hermes Palace Hotel Medan Rates per Night

Looking for the best Hermes Palace Hotel Medan hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Hermes Palace Hotel Medan room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hermes Palace Hotel Medan Location & Address

Hermes Palace Hotel Medan is located at Jalan Pemuda No. 22, Pusat Kota Medan, Medan, Sumatra Utara, Indonesia, 20151. It's situated in the Medan area of Indonesia, known for its vibrant atmosphere and delicious culinary scene. The hotel is approximately 4 km from the city center.

How to go to Hermes Palace Hotel Medan from Airport

Arriving at Kualanamu International Airport (KNO) and wondering how to get to Hermes Palace Hotel Medan? Don't worry, there are several convenient options available. Whether you're looking for speed, affordability, or comfort, Medan has you covered.

Taxi (Most Direct):
Taxis are readily available outside the airport terminals. This is the most direct option, taking you straight to the hotel without any stops.
Ride Hailing (Convenient):
Ride hailing services are a popular choice in Medan. Simply book a ride through the app and wait for your driver at the designated pick-up point.
Airport Bus (Affordable):
The Damri airport bus offers a budget-friendly option to reach the city center. From there, you can take a taxi or ride hailing service to the hotel.
Private Airport Transfer (Comfortable):
Pre-booking a private airport transfer ensures a hassle-free journey. A driver will be waiting for you upon arrival, ready to whisk you away to the hotel in comfort.

Tips: For the most convenient route, consider using a ride hailing service or taxi. They offer door-to-door service and can navigate Medan's traffic efficiently.

Hermes Palace Hotel Medan Reviews & Summary

Want to know all about Hermes Palace Hotel Medan before you book? Looking for honest hotel reviews to help you make the right choice? This hotel is a popular choice for travellers seeking comfort and convenience in the heart of Medan. Guests consistently praise the hotel's excellent service, comfortable rooms, and convenient location. The hotel's standout feature is its rooftop pool, offering stunning city views. The on-site restaurant also receives rave reviews for its delicious Indonesian and international cuisine. Here's what one happy guest had to say: "The Hermes Palace Hotel Medan exceeded my expectations! The staff were incredibly friendly and helpful, the room was spacious and well-appointed, and the rooftop pool was a dream. I highly recommend this hotel to anyone visiting Medan."

Hermes Palace Hotel Medan Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hermes Palace Hotel Medan offers a variety of categories of hotel rooms to suit every traveller's needs and preferences. From cosy standard rooms to spacious suites, you're sure to find the perfect hotel bedroom types for your visit.

Deluxe Room:
These rooms offer comfortable accommodation with a choice of king or twin beds. Non-smoking options are available.
Executive Room:
Enjoy extra space and enhanced amenities in these well-appointed rooms. Some rooms offer city views.
Suite:
Indulge in the ultimate luxury with a spacious suite featuring a separate living area and a bathtub.
Family Room:
Perfect for families, these rooms offer ample space and comfortable bedding arrangements.
Connecting Rooms:
Ideal for larger groups or families who want to stay close together.

Please note that Hermes Palace Hotel Medan does not currently offer pet-friendly rooms.

Hotel Facilities in Hermes Palace Hotel Medan

Looking for a hotel with top-notch hotel facilities? Hermes Palace Hotel Medan boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.

Swimming Pool:
Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
Fitness Center:
Stay active during your stay at the well-equipped fitness center. Open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
Restaurant:
Enjoy delicious Indonesian and international cuisine at the on-site restaurant.
Business Center:
Stay connected and productive at the hotel's business center.
Kids' Club:
Keep the little ones entertained at the supervised kids' club.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Hermes Palace Hotel Medan

Craving a delicious meal without leaving the hotel? Hermes Palace Hotel Medan offers a variety of dining options to satisfy every palate. Whether you're in the mood for a hearty buffet, a casual cafe experience, or a fine dining experience, you'll find it all here.

Lezat Restaurant:
This restaurant serves a delectable buffet breakfast, lunch, and dinner, featuring a wide array of Indonesian and international dishes. Prices start from SGD 25 per person. Open from 6:00 AM to 10:00 PM.
Lobby Lounge:
Enjoy a relaxing cup of coffee or tea, along with light snacks and pastries, at the Lobby Lounge. Open from 9:00 AM to 11:00 PM.
Poolside Bar:
Sip on refreshing cocktails and enjoy light bites at the Poolside Bar. Open from 10:00 AM to 6:00 PM.

Lezat Restaurant is known for its signature dish, Nasi Goreng Hermes, a flavorful fried rice dish with a unique blend of spices.

Hermes Palace Hotel Medan Airport pickups and How to Book

Need a convenient hotel to airport transfer? Hermes Palace Hotel Medan offers hotels with airport shuttle services to ensure a smooth and stress-free arrival and departure. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Exploring Medan is easy with convenient access to public transportation. While Medan doesn't have an MRT system, there are several nearby bus stops that provide easy access to various parts of the city.

Halte Bus Trans Medan Imam Bonjol:
Located approximately 500 meters from the hotel.
Halte Bus Trans Medan Diponegoro:
Located approximately 800 meters from the hotel.

To use the Trans Medan bus system, you can purchase a prepaid card at designated kiosks or convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Medan offers a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to zoos, there's something for everyone to enjoy. Discover the best things to see nearby and create unforgettable memories.

Rahmat International Wildlife Museum & Gallery:
Located approximately 6 km from the hotel. Entry price is around SGD 7 per person.
Tjong A Fie Mansion:
Located approximately 3 km from the hotel. Entry price is around SGD 4 per person.
Medan Zoo:
Located approximately 10 km from the hotel. Entry price is around SGD 3 per person.
Graha Maria Annai Velangkanni:
Located approximately 8 km from the hotel. Entry is free.
Hillpark Sibolangit:
Located approximately 50 km from the hotel. Entry price is around SGD 10 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hermes Palace Hotel Medan (Medan)

Exploring the local food scene is a must when visiting Medan. From charming cafes to bustling street food stalls, there's a nearby dining option to satisfy every craving. Discover the best local restaurant and food eatiries near me for an authentic culinary experience.

Cafes/Restaurants:

Tip Top Restaurant:
A classic Medan restaurant serving Indonesian and Western dishes.
Merdeka Walk:
A popular spot with various restaurants and cafes offering diverse cuisines.
Coffee Crowd:
A trendy cafe serving specialty coffee and light bites.

Local Street Food:

Soto Medan:
A flavorful coconut milk-based soup with chicken or beef.
Mie Gomak:
A thick Batak noodle dish with a spicy sauce.
Durian Ucok:
A famous durian stall offering the king of fruits in various forms.
Bihun Bebek Asie Kumango:
Duck noodle soup.
Nasi Goreng Medan:
Medan style fried rice.

Shopping places near Hermes Palace Hotel Medan (Medan)

Indulge in some retail therapy at the nearby shopping destinations. Whether you're looking for high-end brands, local crafts, or souvenirs, you'll find it all at the various dept stores near me and shops near me. Explore the nearby shopping options and discover the best mall near hotel for your shopping spree.

Sun Plaza:
A modern shopping mall with a wide variety of international and local brands.
Centre Point Mall:
Another popular mall offering a mix of retail outlets, restaurants, and entertainment options.
Medan Mall:
A large shopping center with a wide selection of shops and restaurants.

Other Places to Stay Near Hermes Palace Hotel Medan

Looking for alternative accommodations in Medan? Whether you're seeking luxury, comfort, or affordability, there are plenty of apartment and affordable hotels nearby to choose from. Discover the best hotel nearby to suit your needs and budget.

Luxury/5-6 Star Hotels Nearby:

JW Marriott Hotel Medan:
A luxurious hotel offering exceptional service and amenities.
Adimulia Hotel Medan:
A stylish hotel with a rooftop pool and stunning city views.
Grand Aston City Hall Medan:
A sophisticated hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

Swiss-Belinn Medan:
A comfortable and convenient hotel with a great location.
Aryaduta Medan:
A well-appointed hotel with a range of facilities.
The Crew Hotel Medan:
A modern hotel with stylish rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

OYO 168 Grand Polonia Hotel:
A budget-friendly option with comfortable rooms.
RedDoorz near Thamrin Plaza Medan:
A simple and affordable hotel in a convenient location.
d'primahotel Medan:
A clean and comfortable hotel with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Hermes Palace Hotel Medan? With its convenient location, comfortable accommodations, and excellent facilities, it's the perfect choice for your next trip to Medan. Don't miss out on the hotel availability and secure your room booking today! Book your stay through Traveloka for the best deals and a hassle-free experience. With a wide selection of hotels and accommodations, Traveloka makes it easy to find the perfect place to stay for your next adventure. Start planning your trip today and discover the wonders of Medan! book cheap hotels in Indonesia cheap hotels nearby

All facilities in Hermes Palace Hotel Medan

Bar, Cafe and Lounge

Fitness Center

Lobby

CleanAccommodation

Exterior

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Lunch restaurant
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Express check-out
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Ballroom
Banquet
Non-smoking room
Rooftop terrace
Smoking area

Things to Do

Fitness center
Massage

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Business Facilities

Business center
Meeting facilities

Transportation

Valet parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Hermes Palace Hotel Medan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Read All

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hermes Palace Hotel Medan	105
Number of floors in Hermes Palace Hotel Medan	11
Another facilities in Hermes Palace Hotel Medan	Coffee shop, 24-hour room service, Breakfast restaurant, Lunch restaurant, Safety deposit box

Frequently asked question in Hermes Palace Hotel Medan

What are available facilities at Hermes Palace Hotel Medan?

There are top facilites at Hermes Palace Hotel Medan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hermes Palace Hotel Medan?

The standard check-in time at Hermes Palace Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hermes Palace Hotel Medan provide breakfast?

Yes, Hermes Palace Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hermes Palace Hotel Medan

Hermes Palace Hotel Medan has a 4.0-star rating.

How many floors does Hermes Palace Hotel Medan have?

Hermes Palace Hotel Medan has 11.

See All

More Reviews from Other Guests in Hermes Palace Hotel Medan

Overall Ratings & Reviews Hermes Palace Hotel Medan

Traveloka (6,366)

Other sources (37)

8.4

Very Good

From 6,366 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Hermes Palace Hotel Medan

All

Distance to City Center (118)

Staff Friendliness (108)

Bedroom (105)

Ambiance (98)

Taste (91)

Room Space (88)

Bathroom (86)

Accessibility (85)

Hotel Area (82)

Variety (80)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Hermes Palace Hotel Medan

Number of reviews per page

Customer reviews

Sonanda R. S.

9.6

/10

Reviewed 3 day(s) ago

Everything is really good, but unfortunately the atmosphere in the room with connecting room access is noisy so that at night you are disturbed by the sound of laughter from the next room.

See original

Find this review helpful?

Accommodation's Reply

02 Jul 2026

Dear Mr. Sonamda, Thank you very much for your stay at our hotel and for your valuable feedback. We are pleased to hear that you were satisfied with other aspects of your stay. However, we apologize for the inconvenience caused by the noise from the adjacent room. Your comfortable stay is our top priority, and we will take this matter seriously and improve the soundproofing of our rooms. If you would like to stay with us again, please contact us directly. We will do our best to provide you with a quieter and more comfortable room. We hope to welcome you back in the future. We hope your next stay will be even more enjoyable. Thank you very much. Sincerely, Parin Samosir, Senior Business Development Manager

See original

T***l

Leisure

9.4

/10

Reviewed 1 week(s) ago

The hotel is very good for a stopover... the food is great...

See original

Find this review helpful?

Accommodation's Reply

30 Jun 2026

Dear Mr./Ms. T*l, Thank you very much for your positive review. We are delighted to hear that our hotel provided a comfortable stay and that you enjoyed the food we served. Your comfort and satisfaction are our top priority. We hope to welcome you back in the future. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

R***T

Business

10.0

/10

Reviewed 2 week(s) ago

It's incredibly cool, the right choice to stay at Hermes Hotel.

See original

Find this review helpful?

Accommodation's Reply

22 Jun 2026

Dear Mr. R*T., Thank you very much for your wonderful appreciation. We are extremely proud that you chose our hotel as your ideal accommodation during your visit. The satisfaction and comfort of all our guests is paramount to the management and staff of Hermes Palace Medan Hotel. This positive review is a great inspiration for us to maintain and improve the quality of our services in the future. We look forward to welcoming you back on your next visit. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

T***i

Business

8.5

/10

Reviewed 2 week(s) ago

Reasonable price, central location, breakfast with lots of variety, shuttle to KAI station, friendly staff, fast check-in, recommended.

See original

Find this review helpful?

Accommodation's Reply

22 Jun 2026

Dear Ms./Mrs. T*i, Thank you very much for your positive review and feedback about the Hermes Hotel. We are delighted to hear that you enjoyed the excellent central location, the varied breakfast menu, and the shuttle service to KAI train station for your convenience. Your compliments regarding the friendly staff and the quick check-in process have been passed on to the entire team, inspiring us to continue maintaining the highest standards of service. We are honored to have been chosen as your accommodation and we hope to welcome you back again on your future visit. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

W***i

Leisure

8.8

/10

Reviewed 3 week(s) ago

Friendly and helpful staff also make it easy to travel to and from the airport train station.

See original

Find this review helpful?

Accommodation's Reply

15 Jun 2026

Dear Ms./Mrs. W*i, Thank you very much for taking the time to write this positive review. We are delighted to hear that the service from our staff and the easy access to the airport train station made your journey comfortable. Your satisfaction is our top priority. We hope to welcome you back in the future. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

J***y

8.5

/10

Reviewed 3 week(s) ago

It's pretty nice and clean. My suggestion is to slowly rejuvenate the items in the room.

See original

Find this review helpful?

Accommodation's Reply

17 Jun 2026

Dear J*y, Thank you very much for taking the time to write a review. We are delighted to hear that the cleanliness of our hotel met your expectations. We especially appreciate your feedback regarding improvements to the room amenities. We have forwarded this feedback to our management team to be used as an important evaluation tool in improving the quality and comfort of our guests in the future. We hope to welcome you back again with even better service. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

Hizkia H. C. H.

Staycation

10.0

/10

Reviewed 5 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

04 Jun 2026

Dear Ms. Hisgia H.C.H., Thank you very much for your positive review. We are delighted to hear that your first stay at Hermes Palace Medan was a memorable experience. The view of Medan, the cleanliness of the room, the comfort of the hotel, and our complimentary valet parking service were all exceptionally well-arranged to pamper our guests. We look forward to welcoming you back on your next stay. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

Uray G.

10.0

/10

Reviewed 5 week(s) ago

The staff is very good at serving

See original

Find this review helpful?

Accommodation's Reply

04 Jun 2026

Dear Mr. Uray G., Thank you very much for your positive review. We are very proud to have a friendly and always helpful team. Your feedback will encourage all our staff to continue providing the best service. We hope to welcome you back again. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

Putra B. M.

10.0

/10

Reviewed 5 week(s) ago

Great, safe, comfortable and easy to use app

See original

Find this review helpful?

Accommodation's Reply

04 Jun 2026

Dear Ms. Putra B.M., Thank you very much for your positive review. We are delighted to hear that your stay was enjoyable, safe, and comfortable. We are also pleased that Traveloka's booking system made your trip easier. We hope to welcome you back to Hermes Palace Medan Hotel again. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

suanto

Leisure

10.0

/10

Reviewed 6 week(s) ago

Highly recommended for those looking for a hotel in Medan, very clean.

See original

1 people find it helpful

Accommodation's Reply

25 May 2026

Dear Mr. Siuanto, We are delighted to hear that you enjoyed your stay and found our hotel to be clean and well-maintained. The satisfaction and comfort of all our guests during their stay at Hermes Palace Hotel Medan is paramount to our entire team. We will continue to maintain this standard of cleanliness for your continued comfort on future stays. We look forward to welcoming you back to Hermes Palace Hotel Medan for your next vacation or business trip to Medan. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

andrie t.

Staycation

10.0

/10

Reviewed 8 week(s) ago

Only 1 thing is missing, the window size is minimalist.

See original

1 people find it helpful

Accommodation's Reply

18 May 2026

Dear Mr. Andrew T., Thank you for your review. We apologize for any inconvenience caused by the unsuitable window size. Your feedback is invaluable in our evaluation and improvement of our facilities in the future. We hope to welcome you back to Hermes Palace Medan Hotel with even better service. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

N***n

Business

9.7

/10

Reviewed 8 week(s) ago

one of the choices for activities in Medan city

See original

1 people find it helpful

Accommodation's Reply

18 May 2026

Dear Mr./Ms. N*n, Thank you very much for your review and for recommending Hermes Palace Hotel Medan as one of the best choices for your event in Medan. We are delighted that our meeting room facilities and our team's services were able to support the smooth running of your schedule. Your trust is a great motivation for us to continue maintaining the highest standards of service. We look forward to welcoming you back for future events. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

v***y

Staycation

9.7

/10

Reviewed 10 week(s) ago

Strategic location in the city center... Very nice and comfortable rooms... Friendly receptionists... Free valet available... Food is quite good.

See original

Find this review helpful?

Accommodation's Reply

27 Apr 2026

Dear Ms. V*y, Thank you for sharing your experience. We are delighted that you enjoyed the comfort of our rooms and our excellent central location. We are pleased to hear that our concierge team and complimentary valet parking were helpful. We are also glad to hear that you enjoyed our food. We hope to see you again soon. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

Verified Traveler

Transit

10.0

/10

Reviewed 11 week(s) ago

Strategic location and fast check-in process. Friendly staff.

See original

1 people find it helpful

Accommodation's Reply

17 Apr 2026

Dear Valued Guest, Thank you so much for taking the time to write such a positive review. We are delighted that you enjoyed our excellent location and the quick and easy check-in process. Our team, especially the front desk staff, is committed to providing every guest with the best possible service to ensure your comfortable stay. We will share this compliment with our entire team to inspire us to maintain our high standards of service. We look forward to welcoming you back again in the future! Sincerely, Parlin Samosir, Senior Business Development Manager

See original

Verified Traveler

10.0

/10

Reviewed 11 week(s) ago

Really enjoyed the strategic location, easy to go anywhere and easy to find food around, lots of choices.

See original

Find this review helpful?

Accommodation's Reply

17 Apr 2026

Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that you were pleased with the hotel's excellent location. Hermes Palace Medan is situated in an area with a wide variety of restaurants, which is one of the advantages we always emphasize, ensuring guests don't have to worry about finding places to eat. We hope that the convenience of getting around during your stay made your trip even more memorable. We look forward to welcoming you again on your next visit! Sincerely, Parlin Samosir, Senior Business Development Director

See original

achmad k.

10.0

/10

Reviewed 11 week(s) ago

Ok very ok and very very ok

See original

Find this review helpful?

Accommodation's Reply

15 Apr 2026

Dear Mr. Ahmad, Thank you for your compliment. Your satisfaction is our top priority. We look forward to welcoming you back again for another memorable experience. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

Budi A.

10.0

/10

Reviewed 12 week(s) ago

Hotel in the city center, the rooms are clean, comfortable and the food is quite good.

See original

Find this review helpful?

Accommodation's Reply

15 Apr 2026

Dear Mr. Budi, Thank you for your kind review! We are delighted that you were satisfied with the cleanliness of our room and appreciated our excellent central location. We are also pleased to hear that you enjoyed our food menu. We hope to welcome you again on your next visit. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

Yanti

10.0

/10

Reviewed 12 week(s) ago

Hotel best ⭐⭐⭐⭐⭐👍👍👍👍👍🫶🫶🫶🫶🫶🫰🫰🫰🫰🫰😍

Find this review helpful?

Accommodation's Reply

17 Apr 2026

Dear Mr. Yanti, Thank you for your 5-star review and your kind appreciation! We are committed to continuously providing the best possible experience for all our guests. We hope to welcome you back to Hermes Palace Medan Hotel again. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

B***4

Business

10.0

/10

Reviewed 12 week(s) ago

The hospitality of the hotel staff is very good

See original

Find this review helpful?

Accommodation's Reply

15 Apr 2026

Dear B*4, Thank you so much for your wonderful review. We are very proud to hear that the friendliness of our staff made your stay memorable. We will share your compliments with the entire team as encouragement. We are glad that you were satisfied with the cleanliness of the room and enjoyed the food and our central location. We hope to see you again soon. Parlin Samosir, Senior Business Development Manager

See original

Rusli

9.7

/10

Reviewed 12 week(s) ago

Ok hotel... Comfortable atmosphere

See original

1 people find it helpful

Accommodation's Reply

13 Apr 2026

Dear Mr. Rusli, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay. Creating a peaceful and pleasant atmosphere for all our guests is our top priority. We hope to welcome you back to our hotel again next time. See you soon. Sincerely, Parlin Samosir, Senior Business Development Manager

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.