Is there a swimming pool at Hotel Mi Bencoolen?

Yes, a swimming pool is available at Hotel Mi Bencoolen.

Does Hotel Mi Bencoolen offer late check out?

Yes, late check-out is available at Hotel Mi Bencoolen, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Hotel Mi Bencoolen?

Hotel Mi Bencoolen is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Mi Bencoolen

Name: Hotel Mi Bencoolen
Address: 41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623, 41 Bencoolen Street, Singapore, 189623, Singapore
Rating: 8.5

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Preferred Partner Plus

Sustainable Hotel

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8.5

/10

Very Good

3,267 reviews

What Guests Say About Their Stay

Donna A.

10.0

/ 10

The hotel was clean. In my personal opinion, there are several points in the hotel that show the hotel is under good maintenance. It starts with the lobby temperature that was chill and the circulation was good. Then we move to the elevator that worked well. In the bedroom, the bedsheet was white and clean; I did not think twice to put my leg under the blanket. The towels were also in a white and clean condition. The size of the room (I ordered the Triple Room) was worth the price. All the bathroom amenities were also good. The existence of a jet shower and a drinkable water tap are such a holy grail for us. Not forgetting to mention, all the receptionists were really nice. They gave my daughter candies. Overall, it was such a pleasure staying at Hotel Mi Bencoolen.

sylvia n. w.

8.8

/ 10

The room is quite suitable for 2 people, clean and close to the MRT or bus stop.

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S***i

9.1

/ 10

The location is very strategic, making it easy to get everywhere. If you can walk, you can walk to Bugis, the National Library, and Fort Canning. It's close to two bus stops and the MRT, and it's very close to a mosque.

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verawati

9.4

/ 10

A very strategically located hotel. Close to the MRT and bus stations. The hi-tech area is also very clean.

See original

Muhammad B. A. H.

8.5

/ 10

Great place to stay and commute. The staff was really helpful. Highly recommend.

In the Area

See Map

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Main Facilities

This accommodation offers:

Outdoor pool

Swimming pool

Late check-out

Restaurant

Luggage storage

Elevator

Family room

Garden

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Hotel Mi Hotel Mi Bencoolen is a hotel is located at Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Hotel Mi Bencoolen

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

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Hotel Mi Bencoolen Rates per Night

Hotel Mi Bencoolen room rates start from SGD 130 before tax per night, which becomes SGD 150 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel Mi Bencoolen hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Mi Bencoolen Location & Address

Hotel Mi Bencoolen is located at 140 Bencoolen Street, Singapore, 189629, Singapore. It's situated in the Bugis area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Hotel Mi Bencoolen from Airport

Looking for the best way to get to Hotel Mi Bencoolen from Changi Airport? We've got you covered! Here are a few options for your hotel transfer from the airport to hotel, depending on your budget and time constraints.

Taxi (most direct): A taxi is the most direct way to get to Hotel Mi Bencoolen. You can easily find a taxi at the airport taxi stand. The journey takes approximately 20-30 minutes, depending on traffic.
MRT (most affordable): Take the MRT from Changi Airport (CG2) to Bugis Station (EW12/DT14). From Bugis Station, it's about a 5-minute walk to Hotel Mi Bencoolen. This is the most affordable option.
Ride Hailing: Ride hailing services are readily available at Changi Airport. Simply book a ride through the app and wait at the designated pick-up point.
Airport Shuttle: Some airport shuttle services offer direct transfers to hotels in the city. Check online for availability and booking options.

Tips: For the most convenient route, especially if you have a lot of luggage, a taxi or ride hailing is recommended. If you're on a budget and don't mind a bit of walking, the MRT is a great option.

Hotel Mi Bencoolen Reviews & Summary

Want to know all about Hotel Mi Bencoolen before you book? We've compiled a summary of hotel reviews to give you a better idea of what to expect. This review hotel overview will help you make an informed decision. Guests consistently praise Hotel Mi Bencoolen for its excellent location, clean and modern rooms, and friendly staff. Many appreciate its proximity to Bugis MRT station and the surrounding attractions. A standout feature is the rooftop pool, offering stunning city views. Here's a short, positive review: "Great location, comfortable rooms, and a fantastic rooftop pool! I would definitely stay here again."

Hotel Mi Bencoolen Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Mi Bencoolen offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

Mi Room: This is the standard room, offering comfortable accommodation with city views. Non-smoking rooms are available.
Mi Plus Room: A slightly larger room with added amenities, perfect for those who want a bit more space. Non-smoking rooms are available.
Mi Family Room: Ideal for families, this room features extra beds or a sofa bed. Non-smoking rooms are available.
Mi Suite: The most luxurious option, offering a separate living area and enhanced amenities. Non-smoking rooms are available.

Hotel Mi Bencoolen is not a pet-friendly hotel.

Hotel Facilities in Hotel Mi Bencoolen

Hotel Mi Bencoolen boasts a range of hotel facilities to ensure a comfortable and enjoyable stay. These hotel amenities cater to both adults and children. Here's a list of what you can expect:

Rooftop Swimming Pool: Enjoy stunning city views while taking a dip in the pool. Open from 7:00 AM to 10:00 PM.
Gym: Stay active during your stay with the hotel's well-equipped gym. Open 24 hours.
Restaurant: Enjoy a variety of local and international dishes at the hotel's restaurant.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
24-Hour Front Desk: The front desk is available 24/7 to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Hotel Mi Bencoolen

Looking for a delicious meal without leaving the hotel? Hotel Mi Bencoolen offers several options for dining, including a hotel restaurant and cafe. Here's what you need to know about the hotel buffet and other dining options:

Restaurant: The hotel's main restaurant serves a variety of international and local dishes. Buffet breakfast is available for approximately SGD 30 per person. Opening hours are from 6:30 AM to 10:00 PM.
Cafe: The hotel's cafe offers light meals, snacks, and beverages. Prices range from SGD 10 to SGD 20. Opening hours are from 7:00 AM to 11:00 PM.

The restaurant is known for its Singaporean Laksa and Hainanese Chicken Rice.

Hotel Mi Bencoolen Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Hotel Mi Bencoolen does not directly offer hotels with airport shuttle service. However, you can easily arrange for an airport pick-up through Traveloka or other ride-hailing services.

Nearby MRT Station & Bus Stops

Getting around Singapore is easy with the efficient public transportation system. Here are the nearby MRT station and bus stops near Hotel Mi Bencoolen:

Bugis MRT Station (EW12/DT14): Approximately a 5-minute walk from the hotel.
Bencoolen MRT Station (DT21): Approximately a 3-minute walk from the hotel.
Bus Stop B07517 (Bencoolen St): Located right outside the hotel.

You can purchase a Singapore Tourist Pass for unlimited travel on public transport. Alternatively, you can use an EZ-Link card or simply pay with your contactless credit card. EZ-Link cards can be purchased at any MRT station.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Bugis and the surrounding areas offer plenty of nearby places to go for kids and adults alike. Here are some nearby sightseeing places and things to see nearby:

Gardens by the Bay: A stunning horticultural attraction with futuristic Supertrees and beautiful gardens. Approximately 4 km from the hotel. Entry price varies depending on the attraction, but the outdoor gardens are free.
Singapore Zoo: Home to a wide variety of animals in naturalistic habitats. Approximately 25 km from the hotel. Entry price is around SGD 48 for adults and SGD 33 for children.
ArtScience Museum: An interactive museum exploring the intersection of art, science, culture, and technology. Approximately 3 km from the hotel. Entry price varies depending on the exhibition.
National Museum of Singapore: Discover Singapore's rich history and culture through engaging exhibits. Approximately 2 km from the hotel. Entry price is around SGD 15 for adults and SGD 10 for children.
Singapore Botanic Gardens: A UNESCO World Heritage Site with lush greenery and diverse plant collections. Approximately 6 km from the hotel. Entry to the gardens is free, but some attractions within the gardens may have an entry fee.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near Hotel Mi Bencoolen (Bugis)

Craving some delicious nearby dining options? Bugis is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are some food eatiries near me: Cafes/Restaurants:

% Arabica: A popular coffee chain known for its high-quality coffee and minimalist aesthetic.
Clinton Street Baking Company: Famous for its pancakes and other American comfort food.
Nando's: A global chain serving flame-grilled Peri-Peri chicken.

Local Street Food:

Hainanese Chicken Rice: Tender poached chicken served with fragrant rice cooked in chicken broth.
Laksa: A spicy coconut curry noodle soup.
Char Kway Teow: Stir-fried noodles with cockles, Chinese sausage, and vegetables.
Satay: Grilled skewers of marinated meat served with peanut sauce.
Kaya Toast: Toasted bread with kaya jam (coconut egg jam) and butter.

Shopping places near Hotel Mi Bencoolen (Bugis)

Need some retail therapy? Bugis and the surrounding areas offer plenty of nearby shopping options, from department stores near me to trendy boutiques. Here are some shops near me and malls near hotel:

Bugis Street Market: A bustling market with a wide variety of affordable clothing, souvenirs, and accessories.
Bugis Junction: A modern shopping mall with a mix of international and local brands.
Sim Lim Square: A haven for electronics and IT gadgets.

Other Places to Stay Near Hotel Mi Bencoolen

Looking for alternative accommodations? Here are some other hotels nearby to consider: Luxury/5–6 star hotels nearby:

The Ritz-Carlton, Millenia Singapore: Known for its luxurious accommodations and stunning views.
Mandarin Oriental, Singapore: Offers exceptional service and world-class amenities.
Pan Pacific Singapore: Features a distinctive design and a wide range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore! Four-star hotels nearby:

Hotel G Singapore: A stylish hotel with a focus on design and comfort.
Mercure Singapore Bugis: Offers comfortable accommodations in a convenient location.
Parkroyal on Beach Road: Features a rooftop pool and stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore! Three-star hotels nearby:

Hotel Boss: A modern hotel with a rooftop pool and affordable rates.
V Hotel Lavender: Offers comfortable accommodations near Lavender MRT station.
ibis budget Singapore Bugis: A budget-friendly option in a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Ready to book your stay at Hotel Mi Bencoolen? With its prime location, comfortable accommodations, and excellent amenities, it's the perfect choice for your Singapore adventure. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals! Book your room booking through Traveloka and enjoy a seamless booking experience. Plus, you can find even more options to book cheap hotels in Singapore or discover cheap hotels nearby for your next trip.

All facilities in Hotel Mi Bencoolen

Facility

Outdoor pool

Swimming pool

Swimming Pool

Fitness Center

Lobby

Accommodation Services

CleanAccommodation

Transportation

Parking with surcharge
Limited parking

Things to Do

Garden
Outdoor pool

Connectivity

Free WiFi

General

AC
Family room
Swimming pool

Accessibilty

Accessible bathroom
In-room accessibility
Wheelchair accessible

Public Facilities

Elevator
Restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Hotel Services

Concierge
Money changer
Front desk
24-hour Receptionist
Late check-out
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in Hotel Mi Bencoolen

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Hotel Mi Bencoolen	342
Number of floors in Hotel Mi Bencoolen	9
Another facilities in Hotel Mi Bencoolen	Parking with surcharge, Limited parking, Garden, Outdoor pool, Free WiFi

Frequently asked question in Hotel Mi Bencoolen

What is normal check-in & check-out time at Hotel Mi Bencoolen?

The standard check-in time at Hotel Mi Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Mi Bencoolen

Hotel Mi Bencoolen has a 4.0-star rating.

How many floors does Hotel Mi Bencoolen have?

Hotel Mi Bencoolen has 9.

How many rooms are available at Hotel Mi Bencoolen

Hotel Mi Bencoolen has 342.

Are there any parking spots at Hotel Mi Bencoolen ?

Yes: Yes, there are parking spots at Hotel Mi Bencoolen

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More Reviews from Other Guests in Hotel Mi Bencoolen

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2,136)

Other sources (1,131)

8.6

Very Good

From 2,136 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.5

Meal

7.7

Location

9.1

Service and Facilites

8.7

People often mention about Hotel Mi Bencoolen

All

Accessibility (79)

Staff Friendliness (68)

Distance to City Center (66)

Bedroom (66)

Surroundings (63)

Bathroom (61)

Check-in/out Time (54)

Hotel Area (52)

Ambiance (50)

Wifi (48)

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Traveler Reviews Hotel Mi Bencoolen

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Customer reviews

Donna A.

10.0

/10

Reviewed 2 day(s) ago

Find this review helpful?

Accommodation's Reply

08 Nov 2026

Dear Donna, Thank you so much for sharing such a lovely and detailed review! We are truly delighted to hear that you had a pleasant stay at Hotel Mi Bencoolen. It is wonderful to know that you appreciated the cleanliness and upkeep of our hotel, from the lobby and elevators to the guest room, fresh linens, towels, and bathroom amenities. We are especially glad that the jet shower and drinking water tap added extra convenience to your stay. Your kind compliments towards our reception team are also greatly appreciated. We are happy to know that their warm hospitality and little gesture of kindness made your daughter smile! Thank you once again for choosing Hotel Mi Bencoolen. It was our pleasure having you and your family with us, and we look forward to welcoming you back for another enjoyable stay in Singapore! Warm regards, Ryan Tan Front Office Manager

sylvia n. w.

Transit

8.8

/10

Reviewed 1 week(s) ago

The room is quite suitable for 2 people, clean and close to the MRT or bus stop.

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Accommodation's Reply

01 Nov 2026

Dear sylvia n. w, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to hear that you found our room comfortable for Two guests, clean and conveniently located near the MRT station and bus stops. Your kind comments are truly appreciated and serve as encouragement to our team. We look forward to welcoming you back to Hotel Mi Bencoolen for another pleasant stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager

S***i

Leisure

9.1

/10

Reviewed 1 week(s) ago

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Accommodation's Reply

01 Nov 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our strategic location and found it convenient to explore nearby attractions such as Bugis, the National Library and Fort Canning. We are also pleased that our proximity to the MRT station, bus stops and nearby mosque added to the convenience of your stay. Your kind feedback is greatly appreciated and we hope to have the pleasure of welcoming you back to Hotel Mi Bencoolen for another enjoyable stay. Warmest Regards, Leonard Toh | Assistant Manager

a***i

Leisure

8.2

/10

Reviewed 2 week(s) ago

Good location, friendly service. Thanks a lot.

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Accommodation's Reply

27 Oct 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you appreciated our convenient location and friendly service. Your kind words are greatly appreciated and serve as encouragement for our team to continue providing warm and attentive hospitality to all our guests. We look forward to welcoming you back to Hotel Mi Bencoolen for another pleasant stay in the future. Warmest Regards, Leonard Toh | Assistant Manager

V***a

Leisure

8.4

/10

Reviewed 3 week(s) ago

Always had problems with our keys, so we had to go down to the lobby.

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Accommodation's Reply

21 Oct 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We sincerely apologise for the inconvenience caused by the recurring issues with your room keycards, which required you to return to the lobby for assistance. We understand how frustrating this must have been and appreciate your patience and understanding. Please be assured that your feedback has been noted and we will continue to work towards improving our service to provide a smoother and more comfortable experience for our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless stay in the future. Warmest Regards, Leonard Toh | Assistant Manager

verawati

Staycation

9.4

/10

Reviewed 3 week(s) ago

A very strategically located hotel. Close to the MRT and bus stations. The hi-tech area is also very clean.

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Accommodation's Reply

22 Oct 2026

Dear Verawati, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our strategic location and found it convenient to access the MRT and bus stations. We truly appreciate your kind words and look forward to welcoming you back for another pleasant stay. Kind regards, Ryan Tan Front Office Manager

Muhammad B. A. H.

Leisure

8.5

/10

Reviewed 4 week(s) ago

Great place to stay and commute. The staff was really helpful. Highly recommend.

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Accommodation's Reply

13 Oct 2026

Dear Muhammad, Thank you for your kind review and recommendation. We are delighted to hear that you enjoyed your stay and found our location convenient for commuting. It is also wonderful to know that our staff made a positive impression with their helpful service. We truly appreciate your support and look forward to welcoming you back for another pleasant stay. Best regards, Ryan Tan Front Office Manager

A***A

Leisure

9.1

/10

Reviewed 6 week(s) ago

The best hotel in Bencoolen. The staff let me check in and enter my room at 11 AM. So nice!

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Accommodation's Reply

30 Sep 2026

Dear Sir/Mdm, Thank you for sharing your wonderful feedback with us. We’re delighted to hear that you enjoyed your stay and appreciated our team’s warm and accommodating service. We’re especially pleased that we were able to assist with your early check-in and make your arrival more convenient. It was our pleasure to welcome you to the hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Bencoolen. Kind regards, Ryan Tan Front Office Manager

Rahma F.

Leisure

9.4

/10

Reviewed 7 week(s) ago

I had a very nice stay here. The staff was very helpful and friendly. I also had a free upgrade room, love it. The location is very strategic, near MRT station, several shops, mosque, and food society with halal food. Indonesian friendly with a bidet in its bathroom, tap water in the room, and an ice dispenser in the lobby. I will definitely be back here when I visit Singapore! Thank you so much.

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Accommodation's Reply

23 Sep 2026

Dear Rahma F, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a pleasant stay with us and enjoyed the complimentary room upgrade. It is especially heartening to know that you appreciated our friendly and helpful staff, as well as our convenient location near the MRT station, convenience stores, mosque and various halal dining options. We are also glad that the in-room bidet, drinking water tap and lobby ice dispenser added to your comfort and convenience. Your kind words and recommendation mean a great deal to our team. We truly look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager

D***y

Business

10.0

/10

Reviewed 8 week(s) ago

Stay here often, the location is close to everything.

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Accommodation's Reply

16 Sep 2026

Dear Sir/Mdm, Thank you so much for your continued support and for choosing to stay with us so often! We’re delighted to hear that you enjoy our convenient location and find it easy to get around. It’s always a pleasure to welcome you back, and we truly appreciate your loyalty. We look forward to seeing you again on your next visit! Warmest Regards, Had Firdaus | Assistant manager

H***a

Leisure

8.0

/10

Reviewed 9 week(s) ago

Strategic location, close to the MRT line, shopping centers, churches, and commercial areas. It's also close to food. However, the rooms are very minimalistic, very small.

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Accommodation's Reply

12 Sep 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you enjoyed our strategic location with convenient access to the MRT, shopping areas, restaurants and nearby commercial establishments. We understand your comments regarding the room size. As a boutique hotel in central Singapore, our rooms are designed to make practical use of the available space while providing the essential comforts for a pleasant stay. We truly appreciate your feedback and we hope to have the opportunity to welcome you back to Hotel Mi Bencoolen in the future. Warmest Regards, Leonard Toh | Assistant Manager

Verified Traveler

9.1

/10

Reviewed 9 week(s) ago

Nice hotel and near to MRT. The room is not so big if you are traveling with family.

2 people find it helpful

Accommodation's Reply

05 Sep 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our convenient location near the MRT beneficial for your travels. We understand that our rooms may feel compact, particularly for families travelling with more luggage. Nevertheless, we truly appreciate your understanding and are pleased that you had an overall enjoyable experience. We look forward to welcoming you and your family back to Hotel Mi Bencoolen on your next visit to Singapore! Warmest Regards, Leonard Toh | Assistant Manager

H***A

Leisure

8.8

/10

Reviewed 10 week(s) ago

Check-in before 3:00 PM because the room is ready. The check-in process is fast and easy. The staff is very helpful, we can borrow an iron and leave our luggage after check-out. I also asked for help heating food, and they were able to help. In the lobby there are free ice cube/ice water refills. In the room there is a bidet and premium tap water refills. The location is very strategic: close to the MRT station, bus stop, mosque, food court, Seven Eleven, and bicycle rentals. The street in front of the hotel is also very quiet and comfortable. Suitable for traveling with children because the atmosphere is not noisy. However, the room is not soundproof because some parts of the walls use partition-like materials.

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Accommodation's Reply

29 Aug 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a smooth and convenient check-in experience and that our team was able to assist with your various requests including providing an iron, luggage storage after check-out and helping to warm up your food. We are also pleased that you appreciated the complimentary ice water and ice refill station in the lobby as well as the in-room bidet and filtered drinking water. It is wonderful to know that you found our location so convenient with easy access to the MRT station, bus stops, mosque, food court, convenience store and bicycle rental services. We are especially glad that you found the surrounding area peaceful and comfortable for travelling with children. We sincerely appreciate your feedback regarding the soundproofing of our rooms. We understand that noise levels can affect the overall comfort of a stay and your comments are valuable to us as we continue to explore ways to improve our facilities. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you and your family back to Hotel Mi Bencoolen for another enjoyable stay in Singapore. Warmest Regards, Leonard Toh | Assistant Manager

B***s

Leisure

8.7

/10

Reviewed 12 week(s) ago

My first stay in Singapore! Very close to the Bencoeloen MRT, convenient and easy to get everywhere. There's a coffee shop right in front of the hotel, next to the Bencoeloen Mosque, and across the street is a food court and Sevel. The staff are very friendly, especially Mr. Firdaus, who helped us check in early. The bespectacled staff who opened the door was also friendly, helping with luggage storage and guiding us. The facilities are standard, most importantly the bathroom has a bidet, but it's not very soundproof. We were a bit confused because the laundry facilities require coins. Public facilities include a pool and gym, but we didn't have time to use them because we were busy exploring the city!

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1 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location with Bencoolen MRT just a short walk away, as well as the nearby cafés, food court, convenience store and other amenities. It is also lovely to know that you found our colleagues friendly and helpful throughout your stay. We will be sure to share your special compliments with Firdaus and the rest of the team. We are pleased that they were able to assist with your early check-in, luggage storage and directions. We also appreciate your feedback regarding the soundproofing and the coin-operated laundry facilities. We understand that the laundry system may not be immediately clear and we will take your comments into consideration to improve our communication with guests. Thank you once again for choosing Hotel Mi Bencoolen for your first stay in Singapore. We hope you had a fantastic time exploring the city and we look forward to welcoming you back on your next visit! Warmest Regards, Leonard Toh | Assistant Manager

Rahajeng W.

9.1

/10

Reviewed 13 week(s) ago

Location is ok. Staff service is ok. Rooms are a bit cramped.

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Accommodation's Reply

10 Aug 2026

Dear Rahajeng, Thank you for taking the time to share your feedback with us. We are pleased to hear that you were happy with our convenient location and the service provided by our staff. We also appreciate your feedback regarding the room size and understand that our rooms may feel a little compact. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager

rose a.

9.4

/10

Reviewed 14 week(s) ago

I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.

2 people find it helpful

Accommodation's Reply

01 Aug 2026

Dear rose a, Thank you very much for your continued support and for choosing to stay with Hotel Mi Bencoolen for the fourth time. We are delighted to hear that you find our location convenient, especially with the nearby MRT station and direct bus connection to Changi Airport. We are pleased that the early morning bus service made your journey to the airport comfortable and convenient. Your kind feedback means a great deal to us and we truly look forward to welcoming you back for your next stay! Warmest Regards, Leonard Toh | Assistant Manager

d***a

Leisure

9.4

/10

Reviewed 15 week(s) ago

Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩

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Accommodation's Reply

30 Jul 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are truly grateful for your loyalty and delighted to hear that our friendly team and excellent service keep bringing you back. Your kind words are a wonderful encouragement to our staff. We look forward to welcoming you again on your next short visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager

I***a

Leisure

8.5

/10

Reviewed 15 week(s) ago

The bathroom basin didn’t work well unfortunately ☹️. Others were good.

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Accommodation's Reply

30 Jul 2026

Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We're sorry to hear that the bathroom basin did not function properly during your stay and we apologize for the inconvenience this caused. Please be assured that we will share your comments with our maintenance team so the issue can be addressed promptly. We're glad to know that the rest of your stay was enjoyable and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Leonard Toh | Assistant Manager

YOLLAN K.

8.2

/10

Reviewed 15 week(s) ago

The location is good, the cleanliness also good, and the staff also helpful.

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Accommodation's Reply

26 Jul 2026

Dear Yollan K., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, found our hotel clean, and experienced the helpful service provided by our team. Your kind words are truly appreciated and serve as great encouragement to all of us. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Ryan Tan Front Office Manager

Verified Traveler

Leisure

5.6

/10

Reviewed 16 week(s) ago

The hotel room is terrible, and the soundproofing is very poor. I can hear everything from the other room.

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Accommodation's Reply

26 Jul 2026

Dear Sir/Mdm, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear that your experience did not meet your expectations, particularly regarding the room and the soundproofing. We understand how important a quiet and comfortable environment is for a restful stay, and we regret the inconvenience caused by noise from neighboring rooms. Your comments have been shared with our management team for review as we continually look for ways to improve our guests' experience. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Warm regards, Ryan Tan Front Office Manager

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